Ratings based on 206 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, ON

Great location for downtown.

Posted 22-Sep-2017
Pros: Location location location
Cons: Clean the awful smell in the bathroom
Location: This is downtown. Walking distance form lots of restaurants, and of course the touristy things
The staff were excellent. Room was OK but the bathroom smelt like cigarettes.
2 out of 5
by A verified traveller from Hamilton, NJ

Drive past this one

Posted 03-Sep-2017
I booked this hotel because the reviews were pretty good and the pictures were nice. When I checked in, I was assigned a room that smelled awful! The smell was comparable to dirty clothes and an old gym. I immediately exited and advised the staff and they were wonderful about assigning me another room. The other room smelled better but not by much. Seems like they need a new cleaning staff. Every time I flushed the toilet, it made a horrible squealing sound for a few minutes. I was not impressed with this hotel and would not stay again. However, the breakfast was surprisingly good and don't be fooled with the Starbucks, they can only make about 6 Starbucks drinks.
5 out of 5
Recommended
for Everyone
by A verified traveller from Cleveland

Highest recommendation

Posted 31-Aug-2017
This hotel was clean, clean, clean! Smelled clean, no fake fragrances covering up anything. Friendly, courteous staff. It's the way you wish all hotels were.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent if visiting the University of Buffalo

Posted 23-Aug-2017
From the minute I was picked up from the airport to the ride back to the airport I was provided with excellent customer care. The employees were pleasant and very accommodating. The room was large in size and the lobby was very inviting. It was a five minute drive from the University of Buffalo and the hotel provided a complimentary shuttle that took us there twice. I would definitely recommend this hotel to anyone looking for a place to stay near the campus.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Aug-2017
The tower is clean, the sheet is clean, that impressed me greatly.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great front desk staff and Bistro staff!!!!

Posted 19-Jul-2017
Pros: Bistro Staff
Cons: House keeping
Location: Not far from what we did. Niagara Falls, Canalside, Fort Niagara and Canada
We had a very pleasant stay with front desk staff and the Bistro. After 7 days, they became friends. No the staff fault at all, but had a terrible awakening by the fire alarm. It was some morning! Cleaning staff could have done a little better. Sheet kept coming off bed. I reported 3 times, telling them they are the wrong size or something. Would recommend.
4 out of 5
by Hudson

Quick one night stay

Posted 11-Jul-2017 on Hotels
Good quick stay
5 out of 5
by Jitender

Courtyard by Marriott ... comfortable stay !!

Posted 05-Jul-2017 on Hotels
Worth a stay...one of the nicest hotels in the Airport area.
5 out of 5
Recommended
for Everyone
by A verified traveller from Albany,NY

No problems at Hotel nice & easy stay

Posted 29-Jun-2017
Great place to stay & relax, nice pool small snack bar, business computer.
4 out of 5
by Peter

Amherst Marriott

Posted 07-Jun-2017 on Hotels
Hotel was typical Marriott quality. They have it down to a science.