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The check in was simple and the staff very nice. The breakfast variety was very limited but decent. We were told that coffee was available 24 hrs but was actually being put away when we returned to hotel at about 12:30 am. I was a bit disappointed. Love the lemon infused cold water that was available! ...
Nice hotel, great central location & comfortable beds. Rooms could use some updating. Also, the food and bar service is not very good. And they do not offer their famous delicious cookies--ask if you want one! All in all, it was a good experience.
Could have used larger bath towels. Pretty skimpy. Also, drain in sink did not work right, very slow but since we were only staying 2 nights, we notified hotel when we checked out. Didn't want the hassle of them trying to fix it while we were there and didn't want them in the room when we were ...
I preferred this hotel due to its close location to University at Buffalo. Penthouse room was very comfortable and spending time in the kitchen was very pleasing because I found all standards that I have in my own kitchen. During my trip it heavily snowed 3 days and the hotel stuff cleaned snow every ...
We met up with family for a getaway - beautiful hotel, inside and out! The front staff is especially welcoming and helpful. The pool is clean and large - good times had by us all! This is our second stay and we will be back!
We had a very pleasant stay with front desk staff and the Bistro. After 7 days, they became friends. No the staff fault at all, but had a terrible awakening by the fire alarm. It was some morning! Cleaning staff could have done a little better. Sheet kept coming off bed. I reported 3 times, telling ...
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