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Reviews of Studio 6 Amarillo, TX – West Medical Center

2 out of 5
Studio 6 Amarillo, TX – West Medical Center
6801 W Interstate 40, Amarillo, TX

Reviews

7.2

Good

Rating 10 - Excellent. 445 out of 1374 reviews" "
Rating 8 - Good. 343 out of 1374 reviews" "
Rating 6 - Okay. 235 out of 1374 reviews" "
Rating 4 - Poor. 169 out of 1374 reviews" "
Rating 2 - Terrible. 182 out of 1374 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Candice

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Not good breakfast below par
Stayed 1 night in Apr 2024

4/10 Poor

Ahmad Zia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

genesis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful bargain! Staff went above and beyond to help us when we left some property behind.
Stayed 1 night in Apr 2024

2/10 Terrible

Jerrod

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Motel 6 bought this hotel. I had stayed here over a dozen times before and enjoyed it, it was my go-to place to come to town spend time with my kids and relax. The pool was down with no advance notice. My 2 boys wore their swimsuits when I picked them up from my ex's house, like always, and you know how big of a mood ruiner it was breaking it to them. The ceiling fan didn't work and we had the suite. The only ac was in the bedroom so basically I paid for the extra space to use as a backup oven. The wifi was literally in and out, which made PlayStation another source of frustration for them. When we tried to get into the room the first time the keys wouldn't work. 3 trips to the front desk later(3rd floor) and a man came to help that was either deaf and mute, or possibly never heard the English language, not sure which. Paid a cash deposit for incidentals of 150 bucks even though they had my card on file, and I still haven't received it back despite contacting corporate and finding out it had been approved for refund but it takes 7 days to make it through their system. Breakfast was cold toast, 2 dried up sausage links and add water to powder for instant eggs. Ac cover fell off exposing layers of dust on the filter from 1978. Horrible job guys. Please save yourself the frustration people, learn from my mistake. Never again.
Stayed 2 nights in Apr 2024

6/10 Okay

Philip

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Common areas dated and dark
Stayed 1 night in Apr 2024

4/10 Poor

Michael

Disliked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
I arrived here at 10 PM and there was trash outside of the front door. The pool is not available because they have maintenance happening and I was told it’s open 364 days a year, but just not on the day. I’m here. The gym has broken equipment and the floor is stained and dirty.. Additionally, it is midnight, and I can hear guest who are being loud on different floors in this open style hotel. I will not stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Kinsingtin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Rockford

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Amalea

Liked: Cleanliness, staff & service, property conditions & facilities
Great visit
Stayed 1 night in Mar 2024

10/10 Excellent

Dettra, Clovis

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I couldn’t get an answer on when my deposit will be returned to me. The staff was kind of rude
Stayed 1 night in Mar 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
affordable, quiet, friendly staff, warm pool, good breakfast
Stayed 3 nights in Mar 2024

8/10 Good

Julie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The building a little old and tear but for one night stay on road trip that's not bad.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi JulieThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Good

Jessie

Liked: Cleanliness
Didn’t like the $150 dollar deposit!!
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Jessie,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

10/10 Excellent

Stephanie

Stayed 3 nights in Mar 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The complementary breakfast was awesome
Response from Brand Experience Team on 25 Mar 2024
Hi Kevin,Thank you for the perfect rating!Lilith#Team6

4/10 Poor

Rose

Travelled with group
Disliked: Property conditions & facilities
First thing be aware they charge a 150 incidental which is refunded but that was double of what I actually paid for my room. We arrived just after midnight. There were three other customers waiting. One worker and she was being very polite and was working as quickly as she could. Once we got checked in there was very limited parking so we had park way in the back and the doors all around the property were propped open. You can they hotel has had a facelift but there are still other issues. Once we got in our room which was fine we did have a giant hole in the wall near the shower. The sink leaked and the bathroom all around looked rough. We were only showering sleeping there so it worked for us. We were there a total of 7 hours cause we had to get driving.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi RoseThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

10/10 Excellent

Kyle

Liked: Staff & service, amenities
Looks great inside
Stayed 4 nights in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Kyle,Thank you for the excellent rating!! Lilith#Team6

8/10 Good

Savanah

Stayed 1 night in Mar 2024

6/10 Okay

Allen

Stayed 1 night in Mar 2024

2/10 Terrible

Fred

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The young ladies at the desk were having a personal conversation when I approached. They didn’t acknowledge me so I waved my ID and she said “you have to wait she using the computer”. While waiting the girl with the colored contacts is playing music on her phone with profanities. Very unprofessional. My room card had to be reset every night. She never asked to verify who I was. Terrible security. And then the last night my AC made loud noises starting about 4:30. Didn’t even bother to address it. Was happy to be leaving.
Stayed 3 nights in Mar 2024

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quiet.
Stayed 1 night in Mar 2024

10/10 Excellent

Willie, Spearman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is old and they are working to update it. Pretty good price for one night stop and great location.
Stayed 1 night in Mar 2024

4/10 Poor

Steve

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Toilet leaked, sink leaked, and lights were dim around the property.
Stayed 1 night in Mar 2024

8/10 Good

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Sleep was quiet
Stayed 1 night in Mar 2024

10/10 Excellent

Kefty

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
It's been refurbished and there isn't a construction.That's still visible but it's been refurbished and that's nice
Stayed 1 night in Mar 2024

6/10 Okay

Rhyland

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Our stay was barely okay. We enjoyed the heated, indoor pool, and the breakfast included was pretty decent. Staff were friendly. However, the property is badly in need of updates. Some of the exterior doors were propped open our entire stay, which defeated some of the security measures. There was no option for filtered water except for purchase, even at breakfast. Also, pool ours were supposed to be from 9am-10pm. We were woken up at 4:30 am by loud talking and splashing. We believe staff did eventually ask those guests to leave the pool, but the damage was already done.
Stayed 1 night in Mar 2024

2/10 Terrible

Jared

Disliked: Cleanliness, staff & service, amenities
Nothing!!!!! I need my money back
Stayed 1 night in Mar 2024

2/10 Terrible

Makayla

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the manger attitude
Stayed 1 night in Mar 2024
Response from Fifth Season Staff on 5 Mar 2024
“Dear Makayla, thank you for sharing your feedback. We sincerely apologize for the behavior you experienced from our staff. We strive to provide exceptional service, and we regret that we fell short of your expectations. Your concerns will be addressed with our team to ensure that such incidents are not repeated. We would love the chance to make it up to you."

8/10 Good

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and staff friendly and nice pool are
Stayed 2 nights in Mar 2024
Response from Fifth Season Staff on 5 Mar 2024
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip!

10/10 Excellent

Justin, Enid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price for this place is super affordable and it’s very nice! Clean, and quiet and has a very nice pool area.
Stayed 1 night in Mar 2024
Response from Fifth Seasons Staff on 5 Mar 2024
“Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”

10/10 Excellent

Rockford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful old hotel, like old route 66. Would stay again happily
Stayed 1 night in Mar 2024
Response from Fifth Season Staff on 5 Mar 2024
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip!

4/10 Poor

Armando

Stayed 1 night in Mar 2024
Response from Front Desk on 6 Mar 2024
Thank you for your feedback!

10/10 Excellent

Erica

Stayed 1 night in Feb 2024

4/10 Poor

Raquel

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel is worn down. Toilet kept running all night. Leaky faucet, shower rod about to come loose. No air circulation, felt very muggy even with fan on. Carpet strands sticking out. Ceiling fan did not work. Room has a lot of light switches, but most of them didn’t work. I do not recommend the breakfast bar. Room was clean and friendly service.
Response from Fifth Seasons Staff on 5 Mar 2024
Dear Raquel, we are very disappointed that our property did not meet your expectations. We strive to provide a clean, well maintained and exceptional room and experience. The short comings in the room have been addressed and fixed. We also do our best to provide a good breakfast and we are sorry you found yourself disappointed. We hope you will consider coming back for another stay so that we can show you the charm and comfort you should have experienced this time. .

10/10 Excellent

Michael

Stayed 1 night in Feb 2024

4/10 Poor

Renee

Travelled with partner
Disliked: Property conditions & facilities
Shower didn’t drain so by the end your standing in several inches of water. Black painted low ceilings in the dimly lit rooms make it feel creepy. Won’t stay again.
Stayed 1 night in Feb 2024
Response from Fifth Season Staff on 5 Mar 2024
Renee, we are so deeply sorry to learn that our property did not meet your expectations. We strive to offer a level of comfort above standard. We hope you will change your mind and give us a chance to show you a brighter side of this charming hotel.

8/10 Good

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Fifth Season Staff on 5 Mar 2024
Thank you so much for taking the time to rate us. We hope to have you back with us soon!

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room, bed was comfortable, water was hot, breakfast was okay. Check in was easy & staff was welcoming!
Stayed 2 nights in Feb 2024
Response from Fifth Season Staff on 5 Mar 2024
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

10/10 Excellent

Idali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good people and quiet place
Stayed 1 night in Feb 2024
Response from Fifth Season Staff on 5 Mar 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Joanne, Champaign

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Fifth Season Staff on 5 Mar 2024
Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.

8/10 Good

Noel V.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price of the Room was good as it is an older property. The Room was very clean and had everything I needed. Really Good Value
Stayed 1 night in Jan 2024
Response from Fifth Season Staff on 5 Mar 2024
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip!

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Loved comfortable
Stayed 2 nights in Jan 2024
Response from Fifth Season Staff on 5 Mar 2024
Thank you so much for taking the time to rate us. We hope to have you back with us soon!

6/10 Okay

Mario

Liked: Staff & service
Disliked: Cleanliness
Good price
Stayed 1 night in Jan 2024
Response from Fifth Season Staff on 5 Mar 2024
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip!

10/10 Excellent

Cosis

Liked: Cleanliness, staff & service, property conditions & facilities
Grwat
Stayed 1 night in Jan 2024
Response from Fifth Season Staff on 5 Mar 2024
“Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great value. I was surprised at how nice it was for the price. Free hot breakfast with bacon and eggs, indoor pool, room had a large fridge with separate freezer, sink in the kitchen area, microwave, and spacious. Not what I expected for 35 bucks on a Saturday. Right off of the interstate and I was able to get my laundry done.
Stayed 1 night in Jan 2024
Response from Fifth Season Staff on 5 Mar 2024
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!