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Reviews of Comfort Inn And Suites Amarillo

2.5 out of 5
Comfort Inn And Suites Amarillo
2300 Soncy Road, Amarillo, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 546 out of 1007 reviews" "
Rating 8 - Good. 275 out of 1007 reviews" "
Rating 6 - Okay. 96 out of 1007 reviews" "
Rating 4 - Poor. 47 out of 1007 reviews" "
Rating 2 - Terrible. 43 out of 1007 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Hermann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a convenient and clean road side hotel.
Stayed 1 night in Mar 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be sure not to shower at 7:30 am. There is no hot water! It would have been nice to have biscuits with the gravy for breakfast!
Stayed 1 night in Apr 2024

6/10 Okay

Melody

Liked: Cleanliness
Property needs to be updated. Desk staff need customer service training… Not friendly. Plumbing could use some work… Running toilet and low water pressure in the shower.
Stayed 1 night in Apr 2024

10/10 Excellent

barbara l.

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, felt very safe and comfortable! Excellent shopping and dining nearby!
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and comfortable. Everyone was helpful and friendly.
Stayed 1 night in Apr 2024

6/10 Okay

Eric

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and the staff was very nice and friendly
Stayed 1 night in Apr 2024

10/10 Excellent

Kate

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Maura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great for the money!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and so appreciate the room type correction at checkin and hassle free . Room booked through Expedia was to be king w double whirlpool bath and it was booked incorrectly by Expedia . Staff made the correction at checkin without any hassle - much appreciated
Stayed 1 night in Mar 2024

10/10 Excellent

Judy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent, the pool and hot tub, cleanliness was great! The receptionist was kind of a loud mouth but all in all it was great.
Stayed 1 night in Mar 2024

6/10 Okay

Steven

Business traveller
Everything was fine. Wud have been nice if ice machine had worked (cked 2 floors)
Stayed 1 night in Mar 2024

10/10 Excellent

MAYRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and comfortable
Stayed 2 nights in Mar 2024

10/10 Excellent

Steven, Highlands Ranch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Parking
Stayed 1 night in Mar 2024

10/10 Excellent

Meghan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Mar 2024

10/10 Excellent

Jane

Travelled with family
Liked: Amenities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice easy parking first floor helps
Stayed 1 night in Mar 2024

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the experience
Stayed 1 night in Mar 2024

10/10 Excellent

Michaela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, clean, friendly staff. Prime location
Stayed 2 nights in Mar 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
My daughter, her two preschool children, and I loved the pool and hot tub! It was a great way to burn off some energy after being in the car for a long while. The pool area was very clean and well kept. Our room was also great. We liked the mini-fridge, the microwave, and having access to two sinks.
Stayed 1 night in Mar 2024

8/10 Good

Lorinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Timothy

Travelled with family and small children
Liked: Cleanliness, staff & service
Clean & good rate. It’s an older property for sure that’s been given a soft renovation. Walls are a bit thin compared to a newer built property. However it was a quick 1 night stay and we had no issues. It does have an indoor pool and a gym, front desk staff was very friendly and helpful. Breakfast was average but enough options. Plenty of nearby restaurants and a target nearby.
Stayed 1 night in Mar 2024

10/10 Excellent

JERRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only big issue was, not enough handicap parking.
Stayed 4 nights in Mar 2024

6/10 Okay

Cengiz

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in double queen room. There was a weird smell in the room. The staff was helpful and changed our room. The aircondition is pretty old and the noise it makes, makes it hard to sleep. Friendly staff, decent place for the value.
Stayed 1 night in Mar 2024

10/10 Excellent

Pamela, LaFayette

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. We stayed one night and had a great night sleep. Great breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

ELINOR

Travelled with family
Liked: Amenities
Convenient to Interstate
Stayed 1 night in Mar 2024

6/10 Okay

Mary, DeSoto

Travelled with partner
Everything was at least ok except for the elevator...seems very sketchy...makes you feel unsafe
Stayed 1 night in Mar 2024

8/10 Good

Martha J

Stayed 1 night in Mar 2024

8/10 Good

Wendy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was a very clean place.
Stayed 1 night in Feb 2024

4/10 Poor

Elisa

Disliked: Cleanliness, property conditions & facilities
The floors were so sticky. My shoes were like Velcro. The continental breakfast was questionable at best.

10/10 Excellent

Zackary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice place to stay it was comfortable and at first we could not figure out the shower but called the front desk and figured it out lol a great memory for us lol 😀 the breakfast was good will stay here again
Stayed 1 night in Feb 2024

10/10 Excellent

Ann

Travelled with family
Liked: Amenities
Our stay was very pleasant. The complimentary breakfast had many options but the eggs sausage biscuits hashbrowns were not good at all. Of course the cereal and yogurt were good, but packaged so it was to be expected. The waffles that you make yourself were also good
Stayed 1 night in Feb 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent
Stayed 1 night in Feb 2024

10/10 Excellent

pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 1 night in Feb 2024

2/10 Terrible

Jaiden

Stayed 1 night in Feb 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service
Rooms are clean & quiet but is not a New property. Elevator is a making some scary noises.
Stayed 1 night in Feb 2024

6/10 Okay

keith

Liked: Cleanliness, staff & service, property conditions & facilities
Like
Stayed 1 night in Feb 2024

10/10 Excellent

Ann

Travelled with family
Liked: Staff & service, property conditions & facilities
The breakfast was great! Nice place. Comfortable bed.
Stayed 1 night in Feb 2024

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an easily accessible site for us on a long trip and had convenient restaurants we could walk to from the hotel.
Stayed 1 night in Feb 2024

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Mark

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet Good breakfast
Stayed 1 night in Feb 2024

10/10 Excellent

Patty

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, super affordable accommodations. Friendly staff, clean, updated, spacious room with fridge and microwave. Loved the free breakfast, plenty of breakfast options. Highly recommended!
Stayed 1 night in Feb 2024

10/10 Excellent

Melissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing ! The rooms were very clean! The people were as well very friendly and kind!
Stayed 1 night in Jan 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Quite place
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Travelled with family
Front desk was friendly and helpful when we had issues. First room had dog hair all over the place and we had to move, second room was clean. The whole place is kinda old, but functional and comfortable. Lady that attended to breakfast was super kind and helpful, but the food was typical hotel fair and just ok. A dog barked for hours the first night we were there, front desk tried to contact people, but they had left dog unattended.
Stayed 1 night in Jan 2024

8/10 Good

Jayme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Hermann

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls are pretty thinn and let you participate in your neigbors body acoustics. Its cowboy contry and some guests are apparently still smoking in the rooms.
Stayed 1 night in Jan 2024

2/10 Terrible

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hairy situation
Hair all in the sheets Not comfortable at all Switched rooms and they put me in a handycap room worse then the original room...
Stayed 1 night in Jan 2024

8/10 Good

Julie

Stayed 1 night in Jan 2024