Ratings based on 326 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from argentina

Very good.response from Mr Luigi frint desk mgr

Posted 05-Nov-2016
Pros: View.is awesome. Crew is very friendly. i did like it
Cons: Noisy when windy but Front desk.mgr had an excellent attitude to assist
4out of 5
by A verified traveller from London

Positano Pearl

Posted 29-Oct-2016
Pros: Stunning views from such a tasteful hotel, everywhere was spotlessly clean, the staff were so friendly and helpful. The shuttle was a huge plus.
Cons: There was nothing we didn't like.
Location: Boat trips along the coast and to Capri. Local service bus to Sorrento and Amalfi. Private excursions for further afield to Pompeii and Herculaneum.
Beautifully situated with stunning views. Very tasteful decor throughout. Our room was kept immaculately clean as was the high standard we saw in the shared areas. Breakfast was excellent, cannot comment on the restaurant as we did not use this. Staff were friendly and helpful, and arranged a visit to Pompeii for us. The shuttle service into the town and back is a huge plus; although the walk is scenic it is uphill on the way back! Would definitely recommend this hotel for a stay in Positano.
5out of 5
by A verified traveller from Chicago, IL


Posted 24-Oct-2016
Pros: View, beautifuly appointed room, great service, excellent and attentive staff, great restaurant and facilities!
Cons: We liked everything, amazing hotel, hard to improve.
Location: Amazing views from most locations, beautiful beach, great restaurants and shops.
5out of 5
by A verified traveller from Toronto

Posted 18-Oct-2016
Pros: Location and the view.
Cons: The beds were hard and the rooms noisey. You could here heavy door slamming.
Location: Amazing shopping and restaurants. Not in the centre of positano but only a short walk away.
Location was amazing. Rooms were great. View of positano was incredible. Staff were very friendly. Beds were a bit hard and you could here doors slamming and walking in hallways. But overall an incredible place. Will be going back. Also dinner was next level and breakfast were truly fabulous.
5out of 5
by A verified traveller from brooklyn, ny

Accommodating, luxurious hotel

Posted 16-Oct-2016
We loved our stay - from the daily turndown service, the amazing views (our room was upgraded from the cheapest to the next level up, and we had a small patio to enjoy ocean views), and the service was excellent. When we couldn't get our air conditioner to work, we instantly had someone come down to help us (it turns out you need the patio doors shut for the air to turn on.) For getting to and from the trains and airports, they were able to easily arrange a nice car service for a reasonable price for us. The room was beautiful and clean, the soaps were nice, and there was a very beautiful breakfast ever morning. It's at the top of the main part of the town of Positano, and a fairly easy walk down the stairs to the restaurants and beach, maybe 10 minutes if you go straight. Coming up is hard with all the stairs, but if you're in decent shape it's manageable with some perusing of shops in between flights.
5out of 5
by A verified traveller

Beautiful setting

Posted 04-Oct-2016
We loved our stay here and the staff was amazing. The only problem we had was we felt like the in room air conditioner was not adequate and smelled musty when it would first kick on. Otherwise it was a perfect stay.
4out of 5
by A verified traveller

Posted 07-Sep-2016
Recommend staying in main building. Ants broken toilet seat, and dated AC in the room we stayed in. Gorgeous views from the main building. Staff was excellent.
5out of 5
by Steven

This traveller left a rating score only Posted 29-Aug-2016 on Hotels
5out of 5

This traveller left a rating score only Posted 28-Aug-2016 on Hotels
4out of 5
by A verified traveller from Montreal

Bel hôtel avec une vue magnifique sur Positano

Posted 25-Aug-2016
Pros: vue superbe, beau lobby
Cons: plus de chaises à la piscine (moins grosses peut-être mais en plus grande quantité), nouvelles serviettes pour la piscine, elles étaient usées
Location: bien mais un peu haut, beaucoup de marches à monter
Nous avons passé un très beau séjour chez Villa Franca, ou la vue de notre balcon était particulièrement belle sur Positano. La chambre était confortable et le personnel accueillant. L'hôtel est situé tout en haut donc l'on doit prévoir prendre la navette fournie par l'hôtel qui passe à des heures fixes, un peu en recul du village mais dans une partie plus calme.