Ratings based on 321 Verified Reviews

3.6 out of 5
64% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, Canada

Nice hotel. Friendly Staff. More 3 star than 4.

Posted 28-Oct-2016
Hotel was nice. the view from our "Seaview" room was fantastic. Not really a four-star hotel. Looks like it probably was at one time but definitely need some updates. staff was very friendly and very helpful.
4out of 5
Recommended
for Everyone
by A verified traveller from Montreal, QC.

Very scenic and convenient

Posted 25-Oct-2016
Pros: The view from the suite was just impeccable. We received an upgrade to the 6th floor and the terrace alone was breathtaking. The location, despite all reviews I've read, is actually very convenient. Those long steps lead you directly to central Positano. Going back was easy as the bus comes every 30 minutes and costs pretty much nothing. It drops you right at the door. The room itself was well lit and spacey. The front desk staff were beyond hospitable and helpful.
Cons: It can use some renovations which I believe they are as they shut down the hotel on October 22.
Location: The location is high above Positano, providing a perfect view. You can easily get to central Positano using the steps and return by bus.
2out of 5
by A verified traveller

Inconvenient and shabby hotel

Posted 14-Oct-2016 on Hotels
The air con was no longer functioning as the hotel had turned the heating on for the winter. It was roasting. We had a view of an air con unit outside. Staff tried to be accommodating and moved us to a basement room with no lift access. We had a small balcony but there was mould in the bathroom, sink plug stuck closed, walls badly in need of a paint job etc. At least the bedding was clean. Staff were friendly which is the only plus for this hotel. Wifi only in lobby and this didn't work for 2 out of our 3 nights. Wouldn't return for love nor money. Hotel is near enough the bus stop to escape to Amalfi or Sorrento. Very far from beach or any decent restaurants. Breakfast was okay but even an hour before breakfast was over staff stopped replenishing food. Had to wait 40mins for a coffee!
5out of 5
by A verified traveller

전망 좋고 청결한 호텔!

Posted 11-Oct-2016 on Hotels
포지타노 마을 특성상, 바다 근처 숙박을 잡지 않는 경우 거리가 다들 좀 있어요! 로열 포지타노는 시타버스 정류장에서 멀지 않은 곳에 있어요 (마을 초입이자 마을 제일 꼭대기쪽: 바다는 제일 아래쪽) 그런데 계단을 따라 내려가면 10분이면 시내에 도착하고 오히려 한적하고 시끄럽지 않아서 좋았어요~ 시내에서 올라올 땐 버스를 타고 오시면 됩니다! 짐도 많은데 시타버스정류장에서 멀지 않아 이동도 편리했고요! 방 내부는 별거 없지만 청결하고 수영장은 꽤 넓어요~ 저희는 오션뷰였는데 포지타노의 절경을 감상하기 딱 좋았답니다! 단점은 방에서 와이파이가 안터진다는 점, 리셉션과 수영장에서만 이용할 수 있는데 사실 수영장도 잘 안터져요~ 그 점 빼고는 만족했습니다!
4out of 5
Recommended
for Everyone
by A verified traveller from NY

Nice room

Posted 08-Oct-2016
It is a bit far from the beach but near some great restaurants like Li Galli and Next2. Cocktails at Bar Faro for a great view. Rooms were basic but comfortable and large. Balconies offer a good view of the sea and the town. Wish the rooms had wifi but overall a good experience.
3out of 5
by A verified traveller

Posted 07-Oct-2016 on Hotels
The rooms are fairly run down. The linens are old and the mattresses are uncomfortable. the pool was frigid and they require you to wear a hair cap. However, the view and location are incredible.
3out of 5
by A verified traveller

Posted 01-Oct-2016 on Hotels
Prijs/kwaliteit goed hotel. Accomodatie wat gedateerd maar proper en netjes. Ideaal voor kleiner budget en toch graag in dit stadje overnachten
3out of 5
by A verified traveller from L.A.

2 days with family in positano.

Posted 30-Sep-2016 on Orbitz
The rooms left a little to be desired. The balcony and the pool were lovely. The staff was very friendly and helpful.
3out of 5
by A verified traveller

No lo recomiendo

Posted 26-Sep-2016 on Hotels
No es un Hotel de 4 estrellas, muy viejo, habitación en mal estado. En el bar los camareros dan mal servicio, me tenía que levantar yo a buscarles. No lo recomiendo.
3out of 5
by A verified traveller

Dirty pool and lack of hospitality

Posted 26-Sep-2016 on Hotels
Beautiful pool but one was required to buy a hat to use in it. This was perceived by many guests as no more than a con. The hats in question were fabric not plastic and the few swimmers who bothered had most of their hair hanging out of it. The pool water was clean but the walls were covered in algae. The pool boys did no more than employ an electric automatic pool bottom cleaner during the day rather than when the pool was closed to bathers and spent their time smoking and drawing pictures to amuse themselves. They gave the guests no interest at all, were inattentive and frankly could not have cared less. What a pity that the service provided by excellent reception staff was not reflected by anyone else within the facility