Mediterranean cuisine, sea views
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Reviews of Conca D'oro

4 out of 5
Conca D'oro
Via Boscariello, 16, Positano, SA

Reviews

8.6

Excellent

Rating 10 - Excellent. 180 out of 345 reviews" "
Rating 8 - Good. 114 out of 345 reviews" "
Rating 6 - Okay. 27 out of 345 reviews" "
Rating 4 - Poor. 11 out of 345 reviews" "
Rating 2 - Terrible. 13 out of 345 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ghadir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room very clean with beautiful view to the town and the sea.
Stayed 2 nights in Oct 2023
Response from arianna on 31 Oct 2023
Many thanks for your lovely feedback.We hope to have you here again next time.We will do always our best.kind regards

2/10 Terrible

Devan

Stayed 3 nights in Oct 2023

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from arianna on 12 Oct 2023
Thank you for your feedback .We are very happy you enjoyed your stay with us.We wait for you next time with an immense pleasure, we will do always better.In the minetim,e we wish you all the best.

6/10 Okay

Craig

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful view and nice deck make up for small size of room. They booked us into a different hotel for the first night because they said they had a toilet issue in our room. The hotel they put us in was better and we would have preferred to stay there in hindsight. Even though they came and transported our bags it was a hassle to not be able to settle in. When we checked in it was clear they weren't going to do anything about that. No discount, no free appetizer or drink... nothing. And, then our toilet ran unless we "jiggled the handle" (pushed the button) and when we mentioned it to them, they just acted like they would fix it and it was no big deal. Also, not very helpful with local trips or tips. We went to OneFire beach one day and asked help in resrvations and how the water taxi worked and basically ended up contacting them directly ourselves and made all the resrvations. The bartenders and staff at breakfast were great. The manager and front desk staff, not so much.
Stayed 4 nights in Oct 2023
Response from arianna on 7 Oct 2023
Dear Mr Craig,we are sorry for the inconvenience (some things are beyond our control),unfortunately we were unable to resolve the problem quickly. For this reason we looked for accommodation of a higher category than the one you had booked to compensate for any inconvenience that we might have caused. Sorry you not appreciated the complimentary room with a small terrace instead of the balcony as per your original booking, the excellent bottle of Prosecco, the kindness of the staff at the reception. Unfortunately the structure was fully booked and we could have done better than what was offered. Thank you to mentioned the beatiful view from the hotel and the restaurant staff. We hope to have you again as our guest if you will give us another chance, we will do better .

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very polite and helpful. I highly recommend staying. We will definitely visit again!
Stayed 3 nights in Oct 2023
Response from arianna on 7 Oct 2023
Dear Chris,many thanks for your beautiful feedback.We wait for you again with an immense pleasure.

10/10 Excellent

MAURO ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
Really a beautiful hotel we had the room with a veranda overlooking the town and the port The restaurant has amazing food with great and friendly service
Stayed 2 nights in Sep 2023
Response from arianna on 7 Oct 2023
Dear Mauro Antonio,many thanks for your lovely feed back. We are very happy you appreciated also our restaurant. We hope to have you again as our guest, we always do our best.

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and very friendly staff, with a solid restaurant and terrace options for taking in the Positano view. Only issue was the shower which had a strange designed and tended to leak. Besides that, absolutely perfect stay!
Stayed 2 nights in Sep 2023
Response from arianna on 21 Sept 2023
Dear Mr Jack,we thank your for your lovely feedback.We hope to have you as our guests next time.We always do our best.

8/10 Good

Madonna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice. A bit expensive for what it offers. Very surprised at the accessibility to get to the lobby of the hotel. I can’t imagine that guests that book there know what’s involved in order to get up there. The views were beautiful though.
Stayed 4 nights in Sep 2023
Response from arianna on 21 Sept 2023
Dear Madonna,we appreciated your beatiful feedback , we wait for you next time with an immense pleasure.arianna

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, great views, and good breakfast.
Stayed 2 nights in Sep 2023
Response from arianna on 17 Sept 2023
Dear Sam ,many thanks for your beautiful feedback.We hope to have you as our guest next time .We always do our best.Kind regardsarianna

10/10 Excellent

Duane

Stayed 1 night in Sep 2023
Response from arianna on 21 Sept 2023
Thank you .See you next time

6/10 Okay

Warren

Stayed 2 nights in Sep 2023
Response from arianna on 9 Sept 2023
welcome, for any request , the front desk will be happy to assist you.

10/10 Excellent

Alhareth, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate views
Stayed 2 nights in Aug 2023
Response from arianna on 19 Aug 2023
Dear Guests,we are very happy you enjoyed your stay with us.We wait for you next time with immense pleasure.

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positano Dream
Lovely terrace views! Wonderful staff. Felt very pampered. Historical hotel with original Baroque decor.
Stayed 1 night in Aug 2023
Response from arianna on 19 Aug 2023
Dear Anna,no words enoght to thank you for your lovely feedback.We are very happy you enjoyed your stay with us.We hope you can back soon, in the minetime, we wish you all the best.

10/10 Excellent

Vaqar

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with tremendous views ! Definitely ****
Stayed 2 nights in Aug 2023
Response from arianna on 9 Sept 2023
thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from arianna on 19 Aug 2023
Thank you very much.See you next time

2/10 Terrible

Jolie

Travelled with group
Disliked: Cleanliness, property conditions & facilities
We stayed for two nights when we arrived they asked for our passports. When we left they told us they did not have them and told us to check our luggage saying maybe we had misplaced them ourselves. They never returned our passports and we had to change our entire trip to go to Rome to the US embassy to get new passports. Unreliable, unprofessional and outrageous they were so careless with our important government documents. We were shocked and heartbroken to have to canceled the second half of our trip to detour to Rome. Very very upsetting. Wouldn’t take the chance and stay at this hotel again.
Stayed 2 nights in Jun 2023
Response from arianna on 15 Jun 2023
Dear Jolie,we are very sorry to read your feedback.We are truly sorry for your experience, unfortunately some slightly elderly customers had given an incorrect room number and for this reason they had collected the wrong documents, as soon as we recovered the documents we immediately sent one of our drivers to deliver them to the airport.We are sorry that your pleasant stay was disturbed by this unpleasant episode, we sincerely apologize for the inconvenience.

2/10 Terrible

ROSALIE

Stayed 3 nights in May 2023

2/10 Terrible

richard

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their property was beautiful and very clean.
Stayed 2 nights in Apr 2023

8/10 Good

Jeffrey

Stayed 2 nights in Oct 2022
Response from ari on 23 Oct 2022
Thank you

8/10 Good

Andrew, Beverly Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is high up from the beach center but a 15-20 walk up and down steps. High up offers incredible view from this place which we were pleased because we had chosen a large balcony. Very friendly staff. Only complaint is the breakfast was a little disappointing for our room rate. Mostly cakes, sweets rather than larger heartier buffet. Would be nice to have eggs, bacon, pancakes/French toast and lots of fresh fruit, that type of thing. But we enjoyed our stay here and would recommend.
Stayed 2 nights in Sep 2022
Response from ari on 20 Oct 2022
Dear Andrew,many thanks for your lovely feedback.We are happy you enjoyed your stay with us.Traveling is getting to know new places, different cultures,traditions and to taste local foods (in Italy this is one of the most beautiful things).We hope to have you again as our guest next time ,we will do better.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were beautiful and the views are amazing. The staff was very helpful and attentive. The stairs are for real. They do have amazing porters to bring up and down all of your luggage.
Stayed 2 nights in Oct 2022
Response from ari on 23 Oct 2022
Dear Michael,thank you for your lovely feedback.We wait for you next time.We always do our best.

10/10 Excellent

vincent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was friendly and very helpful and anything we wanted to do. There are 105 steps up to the hotel so if you cannot walk up it this is not the place for you otherwise I highly suggest it. I would definitely return
Stayed 2 nights in Sep 2022
Response from arianna on 18 Sept 2022
Dear Mr.Vincent,we are happy you enjoyed your stay with us and you shared your experience with other future guests.Thank you to mentioned the steps. Even Positano is famous in all the world as the vertical city, not all our guests know here we have a lot of steps, good for the health. You can eat a lot and we never get fat in Positano.The gymm is included in the price.See you next timeKind regards

10/10 Excellent

Mari

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was fantastic! The only issue was that our bathtub did not drain and it leaked overnight. The floor tile was so slippery, my husband slipped and fell and almost got in a terrible injury. Other than that, the staff is great and the location is very nice!
Stayed 1 night in Sep 2022
Response from arianna on 18 Sept 2022
Dear Mari,we are very happy you enjoyed your stay with us .Many thanks you mentioned the staff . They work with passion and entusiam with our guests and offer them a special moment during their stay.We are sorry for your husband, we use the carpet to avoid any problem.Probably we need to put one more.We hope to have you again next time. We will do better

4/10 Poor

Sarita, Sao paulo

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
There are 80 stairs to the hotel ( we don't speak about the city) and the walk is dirty.
Stayed 2 nights in Sep 2022
Response from arianna on 18 Sept 2022
Dear Sarita, we are sorry to read your feedback.Positano is not a flat place, the steps are the caratteristics of this place.Probably famous and unique in the world for its caratteristique.Our property and all our common areas are well cleaned daily(some of them more than once per day): We are sorry we cannot manage the public areawe are sorry but we cannot manage the town public places and not even the good education of any tourists who do not respect the environment.We hope to have you again next time, we will do better.

4/10 Poor

Jaimie

Disliked: Cleanliness, room comfort
Don’t waste your money
We enjoyed Positano but don’t be fooled by this place, overall it would’ve been decent if the place wasn’t infested with ants and flys. Be warned the hotel is on a step hill and there are many steps to get up to it. We wanted to give this place a shot for our honeymoon as location wise it was great but on day 2 our bedding had an infestation of ants, on day 3 ants were all over the patio, on day 4 fruit flys in the bathroom. During our stay fruit flys pillaged the breakfast area and hallway as well. I have videos and pictures of this all and it’s not acceptable especially for what they charge. We tried to dispute some of the charges and the hotel stated since “they changed the bedding immediately” they didn’t feel they needed to offer any type of reimbursement. While yes they changed the sheets I think they could’ve provided some type of refund as a customer I shouldn’t have to stay somewhere with bugs bottom line. Zoom into the pic to see ants on the bed which was oh so romantic :)
Stayed 4 nights in Sep 2022
Response from arianna on 20 Oct 2022
Dear Jaimie,we are sorry for the inconvenience. We work hard to offer a pleasure stay to all our guests , unfortunatley we are not able to manage the nature.We hope to do better next time ,if you give us another chance .warm regards

10/10 Excellent

Alfred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely kept and has a great outward appearance. Wi-Fi very bad, useless.
Stayed 4 nights in Sep 2022
Response from arianna on 18 Sept 2022
Dear Alfred,many thanks for your beatiful feedback . We are sorry for the WIFi, all immediatly fixed.We hope to have you as our guest next time, we will di better.

10/10 Excellent

Gregory, San Francisco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning property and location!
Stayed 1 night in Sep 2022
Response from arianna on 18 Sept 2022
Thank you Gregory,we hope to meet you again next time.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, great view
This was a lovely hotel. The room was beautiful, with a gorgeous view from the balcony. The staff was very friendly and helpful. They arranged for our luggage to be taken directly down to the port for our ferry out in the afternoon, so we could walk around and enjoy the town post check-out. The location was a little tough to get to, up several small stairways, so I recommend calling to have a porter carry your bags in. It is not a place for those with trouble walking. We ate at the hotel restaurant and were very pleased with both the free breakfast, and the paid dinner. The service was great, and the craft cocktails were fun. One thing that I didn't like: the shower in the bathroom had an overhead, a handheld, and wall nozzles that sprayed horizontally. All good except that the wall nozzles faced the door, which had a cm space between it and the wall. They were unusable without spraying the rest of the bathroom. Also, the bathroom and balcony doors were a bit warped. Minor details. All else was great. The beds and pillows were comfortable. We were very pleased.
Stayed 1 night in Aug 2022
Response from arianna on 5 Sept 2022
Dear Guest,we thank you for your lovely feedback .We will do better next time.We are looking forward to have you again next time

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel except for the 100 steps to get to the lobby from the street. Great breakfast/dinner.
Stayed 2 nights in Aug 2022
Response from arianna on 5 Sept 2022
Dear Stephen,many thanks for you lovely feedback.We are happy you enjoyed your stay with us and you decide to share your positive experience with us.We appreciated you mentioned the steps , wil be helpful for our new guests. We wait for you next time

10/10 Excellent

ciro

Stayed 3 nights in Aug 2022
Response from arianna on 5 Sept 2022
Thank you Ciro,see you next time.We will do always our best

2/10 Terrible

chelsea

Stayed 2 nights in Jul 2022

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
What a lovely hotel. I would definitely stay here again. Great staff and well appointed rooms. The view is remarkable.
Stayed 7 nights in Jul 2022
Response from arianna on 5 Sept 2022
dear Shannon,we are very happy you enjoyed your stay with us and you shared your experience with our future guests.We hope to have you again next time.We always will be our best.

8/10 Good

Amir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a spectacular view and the rooms have a large beautiful terrace facing the water. Staff were friendly and helpful and provided great service. Restaurant had a breathtaking view and ambiance. The only disappointment was the quality of the food at the hotel’s own restaurant which we had dinner at one night.
Stayed 2 nights in Jun 2022

10/10 Excellent

CHRISTOPHER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, great views and rooms!
Amazing stay! The views are fantastic, the room was perfect for our family of 4, and the staff was courteous and helpful. It was a wonderful place that we loved and highly recommend!
Stayed 2 nights in Jun 2022

8/10 Good

Marius

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great property, amazing view and friendly staff. Our bathroom would constantly leak on the floor (either shower or sink causing the leak). Needs to be fixed.
Stayed 3 nights in Jun 2022

10/10 Excellent

Charles, Bronxville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice staff and very clean and tidy. Room was great and no complaints on the facility. The only comment would be we were not made aware of the number of stairs and whilst not an issue for us, I did think that if you were incapacitated in any way it would be a big challenge.
Stayed 7 nights in May 2022

4/10 Poor

James

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Most of the staff were very pleasant but some seemed a bit tired of tourists. It's located at an upper portion of town which required a fair amount of walking but everything in this town requires a lot of walking. What we did not like about the hotel was the poor internet, make shift bath tub and the fact that it was very loud. Overall way too much money for what it offers. We wouldn't go back.
Stayed 1 night in May 2022

10/10 Excellent

Maureen C, Winthrop

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was professional and helpful- along with Federico, Luigi and Gianni were outstanding in the restaurant and bar.
Stayed 3 nights in May 2022

10/10 Excellent

Elaine

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
views and balcony were awesome!! Staff was great, helpful. The Best time there. Food great also.
Stayed 3 nights in May 2022

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I really thought this was a great hotel. Loved the staff, views and terrace. The thing that put a damper on this hotel was that they dried all of our clothes after we specifically asked them to hang dry. We spoke with 2 different people at the front desk and they assured us they would not be thrown in a drier. They even wrote instructions on the laundry bag. But sure enough, they dried them and now half of our clothes shrunk. This was still the first part of our trip, so now we are traveling with clothes we are unable to wear. All they had to say was that no, they cannot hang and we would have been happy to hang on our balcony or room. Very disappointed, however, as long as you dont need laundry done, this hotel is great.
Stayed 4 nights in May 2022

10/10 Excellent

Tumble With

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was the best place I ever could’ve stayed first time in Europe and the staff was amazing and super sweet I will never stay anywhere else!!!!
Stayed 6 nights in May 2022

10/10 Excellent

Jannet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view . Super clean. Professional staff. Highly recommend it.
Stayed 1 night in Apr 2022

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible view overlooking Positano! Wonderful staff. Rooms were clean and nice! Prefer the 3rd floor with your own balcony
Stayed 2 nights in Aug 2021
Response from arianna on 30 Aug 2021
Dear Craig, many thanks for your nice feedback. We are happy you enjoyed your stay with us. We hope to have you again as your guest and always di our best.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel.
Stayed 4 nights in Jul 2021
Response from arianna on 31 Jul 2021
Dear Guests, we are very happy you enjoyed your stay with us and you decided to share your positive experience with our new guests. arianna

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. Lovely staff, and super nice views!!!
Stayed 3 nights in Sep 2020
Response from arianna on 15 Sept 2020
Dear Ignacio, we thank you for your so nice feedback. We wait for you next time and do always our best.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from arianna on 10 Jan 2020
Dear Susan, we are very happy you enjoyed your stay with us. We hope to see you again next time and do always our best. warm regards

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from arianna on 8 Jan 2020
Dear Nancy, we thank you for your kind feedback. We are very happy you enjoyed your stay with us. We hope to see you again next time. warm regards

10/10 Excellent

Verified traveller

Stayed 5 nights in Dec 2019
Response from arianna on 16 Dec 2019
Dear Guest, we are happy you appreciated your stay with us. We hope to have you again as guest next time and always do our best. Kind regards