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Reviews of Rodeway Inn

2 out of 5
Rodeway Inn
1500 Sterling St, Altoona, PA

Reviews

7.6

Good

Rating 10 - Excellent. 225 out of 820 reviews" "
Rating 8 - Good. 317 out of 820 reviews" "
Rating 6 - Okay. 154 out of 820 reviews" "
Rating 4 - Poor. 62 out of 820 reviews" "
Rating 2 - Terrible. 62 out of 820 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

sunilkumar

Disliked: Cleanliness, property conditions & facilities
AC and heat was not working burning smell was coming out
Stayed 1 night in Apr 2024

2/10 Terrible

Kathleen

Travelled with family, Travelled with family and small children, Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms and bathroom and bed sheets where very dirty and rooms had a mold smell too and I know cause I work for a cleaning company for schools and believe me that was disgusting .
Stayed 1 night in Mar 2024
Response from General Manager on 3 Mar 2024
Ms KathleenThank you for taking time to input your valuable feedback, it is very important to us. I apologize, we could not meet your standards despite of having change 2 rooms, and thank you for not flushing the toilet and leaving it messy. We have refunded in full, the entire amount without charging any fees. Please choose to stay with us again so we can provide a better stay experience to you.Thanking youSincerelySheetal PatelGeneral Manager

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on 3 Mar 2024
Dear DavidThank you for taking time, to input your valuable feedback. Thank you for your business and I appreciate you giving us an outstanding rating. We are glad you enjoyed your stay at our motel and we hope to see you again soon.Thank youSincerelySheetal PatelGeneral Manager

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Response from General Manager on 3 Mar 2024
Dear JohnDear DavidThank you for taking time, to input your valuable feedback. Thank you for your business and I appreciate you giving us an outstanding rating. We are glad you enjoyed your stay at our motel and we hope to see you again soon.Thank youSincerelySheetal PatelGeneral Manager

6/10 Okay

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy
Very clean annd comfy bed and nice front desk staff! Only wish they had hair dryers in the room. Also; no breakfast or coffee but for the price; can’t really argue :)
Stayed 1 night in Dec 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

David

Liked: Cleanliness, staff & service
Fine for the price. No frills but clean and in a good location near I99 and activities.
Stayed 2 nights in Oct 2023
Response from General Manager on 25 Oct 2023
Dear DavidThank you for your business and thank you for taking time to input your valuable feedback. Your wonderful rating encourages us to provide an outstanding guest services to all our guests. I am glad you enjoyed your stay at our motel. Thank you for your kind words about our property and sure enough your words describes us well. We hope to see you again soon.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona PA

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, clean bathroom and a quiet stay
Stayed 1 night in Oct 2023
Response from General Manager on 25 Oct 2023
Dear ScottThank you for your business and thank you for taking time to input your valuable feedback. Your wonderful rating encourages us to provide an outstanding guest services to all our guests. I am glad you enjoyed your stay at our motel. Thank you for your kind words about our property and sure enough your words describes us well. We hope to see you again soon.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona PA

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
It was handy for what I needed. It does show its age though
Stayed 1 night in Oct 2023
Response from General Manager on 22 Oct 2023
Dear RonThank you for your business and thank you for giving us a wonderful rating, we really appreciate that. I am glad you enjoyed your stay with us. We look forward to see you again soon.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

2/10 Terrible

Joni, Concord

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty, outdated and poor repair. Non smoking room smelled like smoke and had burn marks on edge of tub.
Stayed 1 night in Oct 2023
Response from General Manager on 22 Oct 2023
Dear JoniThank you for taking time to input your valuable feedback, it is very important to us. I apologize, we could not meet your standards during your stay. We will work hard to improve on the areas of your concern. Please choose to stay with us again so we can provide a better stay experience to you.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stay at Rodeway Inn was spectacular
Stayed 4 nights in Sep 2023
Response from General Manager on 22 Oct 2023
Dear AdamThank you for your business and thank you for your wonderful rating and your kind words for our staff. Great reviews like yours encourages us to provide an outstanding guest services to all our guests. We hope to see you again soon.Thank youSincerelySheetal PatelGeneral Manager

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The area was nice and the hotel was clean. My wife and I will go back again if in area
Stayed 3 nights in Sep 2023
Response from General Manager on 3 Oct 2023
Dear ChristopherThank you for your business and a wonderful rating, your kind words encourages us to provide an outstanding guest services to all our guests so you keep coming over again and again and we can improve on your guest experience.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

8/10 Good

rose

Liked: Staff & service, room comfort
It was a decent, older hotel. The location was right and so was the price. It suited my purposes well and would use again in a similar situation
Stayed 1 night in Sep 2023
Response from General Manager on 3 Oct 2023
Dear RoseThank you for your business and a wonderful rating, your kind words encourages us to provide an outstanding guest services to all our guests so you keep coming over again and again and we can improve on your guest experience.Thank youSincerelySheetal PatelGeneral Manager

4/10 Poor

Donte

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
1 of the beds the comforter had a blood smear, the other the comforter was stained also. The bathroom the tub had spider webs in it and the faucet leaked when the shower was on so the pressure was poor.
Stayed 1 night in Sep 2023
Response from General Manager on 3 Oct 2023
Dear DonteThank you for taking time to input your valuable feedback, it is very important to us. We will address the issues of your concern to avoid inconvenience to any other guests in future. Please choose to stay with us again so we can provide a better stay experience to you.Thank yousincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was good. Staff were helpful and friendly. Amenities were basic - but that is what we expected for the price we paid. We would stay here again if we are in the area.
Stayed 3 nights in Sep 2023
Response from General Manager on 3 Oct 2023
Dear RonaldThank you for your business and a wonderful rating, your kind words encourages us to provide an outstanding guest services to all our guests so you keep coming over again and again and we can improve on your guest experience.Thank youSincerelySheetal PatelGeneral Manager

8/10 Good

Debra, Leesburg

Travelled with pets
Liked: Cleanliness, staff & service, amenities
Check-in was smooth and friendly
Stayed 1 night in Sep 2023
Response from General Manager on 14 Sept 2023
Dear DebraThank you for your business and a wonderful rating, it is much appreciated. The reviews like yours gives us a continuous encouragement to provide outstanding customer services to all our guests.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona PA

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
Overall stay was fine. Desk clerk at midnight was very friendly. The sink, however, was clogged. It was late when we arrived, so we dealt with it.
Stayed 1 night in Sep 2023
Response from General Manager on 14 Sept 2023
Dear SusanThank you for your business and a wonderful rating, it is much appreciated. The reviews like yours gives us a continuous encouragement to provide outstanding customer services to all our guests.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona PA

4/10 Poor

Robert

Stayed 2 nights in Aug 2023
Response from General Manager on 22 Sept 2023
Dear RobertThank you for taking time to input your valuable feedback, it is very important to us. I apologize, we could not meet your standard during your stay, we will work hard to improve on them so you can have a better stay experience, next time you choose to stay with us.Thanking youSincerelySheetal PatelGeneral ManagerRodeway Inn

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, room comfort
The price was right but the services were poor. Ice machines broken
Stayed 1 night in Aug 2023
Response from General Manager on 14 Sept 2023
Dear SandraThank you for your business and a wonderful rating, it is much appreciated. The reviews like yours gives us a continuous encouragement to provide outstanding customer services to all our guests.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Washington PA

2/10 Terrible

Matthew

Stayed 1 night in Aug 2023
Response from General Manager on 14 Sept 2023
Dear MatthewThank you for taking time to input your valuable feedback, it is very important to us. I apologize, we could not meet your standards during your stay at our motel. We will work hard to improve our services for a better stay experience to all our guests in future. Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn

2/10 Terrible

Eugenia

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Smelled of urine, no pool, no coffee pot, something brown dripping down the side of the tub, ants all over and the took a $100.00 deposit that i haven't gotten back yet. And they charge $90 a night and its a $40 room at best!!!!!
Stayed 1 night in Jul 2023
Response from General Manager on 6 Aug 2023
Dear EugeniaThank you for taking time to input your valuable feedback and response, it is very important to us. I apologize, we could not meet your standards during your stay at our motel. We will work hard to improve on the areas of your concern. Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona PA

2/10 Terrible

Chelsy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from General Manager on 6 Aug 2023
Dear ChelsyThank you for taking time to input your valuable feedback and response, it is very important to us. I apologize, we could not meet your standards during your stay at our motel. We will work hard to improve on the areas of your concern. Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona PA

2/10 Terrible

Jessica

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We liked nothing the towels were stained and threadbare. I asked for an extra set of towels and was rold no by the desk clerk. The tub drain did not work and the bathroom was very dirty. The walls were filthy and the fridge did not work. We will kot be back.
Stayed 1 night in Jul 2023
Response from General Manager on 6 Aug 2023
Dear JessicaThank you for taking time to input your valuable feedback and response, it is very important to us. I apologize, we could not meet your standards during your stay at our motel. We will work hard to improve on the areas of your concern. Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona PA

8/10 Good

Bruno

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Good basic accommodation
Exactly what we expected for the price. No frills, basic accommodation. It did exactly what we needed it to; gave us two relatively comfortable beds for a night. Well located, right across the street from restaurants, and a minute from the freeway. Perfect for a stop over on the way to somewhere else.
Stayed 1 night in Jul 2023
Response from General Manager on 17 Jul 2023
Dear BrunoThank you for taking time to input your valuable feedback and response. Thank you for your business and a wonderful rating. Your words says it all. Exactly what you described is us, your words encourages us continuously to provide an outstanding guest services to all our guests. We hope to see you again on your next road trip through our area.SincerelySheetal PatelGeneral Manager

6/10 Okay

Ian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pool has long been broken, it's a very worn down place, but rooms are fairly clean and renovated. Def low cost in all ways
Stayed 1 night in Jul 2023
Response from General Manager on 9 Jul 2023
Dear IanThank you for taking time to input your valuable feedback and response. I apologize, we could not meet your standards during your stay, we will work hard to improve on the areas of your concern. Please choose to stay with us again so we can provide a better stay experience to you.Thank youSincerelySheetal PGeneral Manager

8/10 Good

Anthony

Travelled with pets, Travelled with partner
Liked: Staff & service
4th of July weekend and the pool wasn't open
Stayed 1 night in Jul 2023
Response from General Manager on 7 Jul 2023
Dear AnthonyThank you for your business and thank you for taking time to input your valuable feedback and a wonderful rating. I apologize, the pool is not open this year, we are undergoing maintenance on the pool this year. We hope to have it open next season.Thanking youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

8/10 Good

Winnie

Liked: Cleanliness, staff & service
Good motel for just a room. Clean, bed was comfortable good hot water, mini fridge, tv. Nice place to stop overnight or stay if visiting family or friends
Stayed 3 nights in Jun 2023
Response from General Manager on 27 Jun 2023
Dear WinnieThank you for taking time to input your valuable feedback, it is very important to us. Thank you for your business and a wonderful rating. We appreciate your kind words for our motel, we hope to see you again soon,.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from General Manager on 27 Jun 2023
Dear DanThank you for taking time to input your valuable feedback, it is very important to us. Thank you for your business and a wonderful rating. We appreciate your kind words for our motel, we hope to see you again soon,.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

4/10 Poor

Randall

Disliked: Staff & service
Management has found a company to hoom they have booked 20 plus rooms for an extended period. Consequently i was unable to park in front of my room # 250.Thet should have located the long termers in one area No soap and ice was only available from the office. .
Stayed 1 night in Jun 2023
Response from General Manager on 17 Jun 2023
Dear GuestThank you for taking time to input your valuable feedback. I apologize, we could not meet your standards during your stay at our hotel. We will address this to the front desk and will make sure they are trained well to accommodate the guests accordingly to insure proper stay experience. Thank you so much for your response, we will address this promptly.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn

8/10 Good

Michael

Stayed 2 nights in Jun 2023
Response from General Manager on 27 Jun 2023
Dear MichaelThank you for taking time to input your valuable feedback, it is very important to us. Thank you for your business and a wonderful rating. We appreciate your kind words for our motel, we hope to see you again soon,.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

10/10 Excellent

David

Stayed 2 nights in May 2023
Response from General Manager on 27 Jun 2023
Dear DavidThank you for taking time to input your valuable feedback, it is very important to us. Thank you for your business and a wonderful rating. We appreciate your kind words for our motel, we hope to see you again soon,.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from General Manager on 17 May 2023
Dear GwendolynThank you for your business and an excellent rating. That says it all. We love to see you again soon.Thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from General Manager on 15 May 2023
Dear GuestThank you for taking time to input your valuable feedback. Thank you for your business and appreciate you gave us an excellent review. We hope to see you soon.thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

10/10 Excellent

Jeff

Stayed 2 nights in May 2023
Response from General Manager on 17 May 2023
Dear JeffThank you for your business and taking time to input your valuable feedback. We appreciate you and your great rating keeps us motivated to provide great services to all our guests. We hope to see you again soon.SincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍
Stayed 1 night in May 2023
Response from General Manager on 14 May 2023
Dear NicholasThank you for taking time to input your valuable feedback, your business and your excellent rating is really appreciable. It encourages us to provide the outstanding guest services to all our guests. Thank yousincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

2/10 Terrible

Bruce

Disliked: Cleanliness, staff & service, property conditions & facilities
Don't book this place.
Had 3 nights booked, didn't stay 1 night. We felt unsafe, and the smell when you opened the door to the room was disgusting. We found a great little place down the road we were very thankful for.
Stayed 3 nights in May 2023
Response from General Manager on 14 May 2023
Dear BruceThank you for taking time to input your valuable feedback, it is very important to us. I apologize, we could not meet your standards during your stay. Thank yousincerelySheetal PatelGeneral ManagerRodeway Inn Altooan

10/10 Excellent

Alisa

Stayed 1 night in May 2023
Response from General Manager on 12 May 2023
Dear AlisaThank you for your business and thank you for a wonderful rating. I am glad you enjoyed your stay at our motel, we hope to see you again soon.Thanking yousincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

2/10 Terrible

DOUGLAS

Disliked: Staff & service, property conditions & facilities
Maintenance in the room left a lot to be desired (duct tape in tub). No hot water. Hard to find (no signage). Improper use of room next door. Room was marked as heat but someone was residing in this room marked as "heat".
Stayed 1 night in May 2023
Response from General Manager on 12 May 2023
Dear DouglasThank you for your business, I apologize we could not meet your standards during your stay. We will immediately address the issues of your concerns. Please choose to stay with us again so we can provide a better stay experience.Thank youSincerelySheetal PatelGeneral Manager Rodeway Inn Altoona

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Gross
Our bathroom hadn't been cleaned. There was a huge clump of hair sticking to the shower wall and hair stuck in the drain. The previous guest's soap was still in there, too. Also, some of the bulbs were out so it was super dark. The pillows were nearly flat. The lights outside were so bright it was hard to sleep. And the customer before us in line was so disgusted he looked at his room and left, losing the money they paid for their three night stay. I cannot understand how anyone could give this dump a good review.
Stayed 1 night in May 2023
Response from General Manager on 12 May 2023
Dear GuestThank you for your business, I apologize we could not meet your standards during your stay. We will immediately address the issues of your concerns. Please choose to stay with us again so we can provide a better stay experience.Thank youSincerelySheetal PatelGeneral Manager Rodeway Inn Altoona

10/10 Excellent

Brenda

Stayed 7 nights in Apr 2023
Response from General Manager on 12 May 2023
Dear BrendaThank you for your business and thank you for taking time to input your valuable feedback. Your excellent rating encourages us to provide an outstanding guest services to all our guests. We hope to see you again soon.thank youSincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

10/10 Excellent

Hector, Howell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All decent, clean and the guy attended us very well l. Thanks
Stayed 1 night in Apr 2023
Response from General Manager on 23 Apr 2023
Dear HectorThank you for taking time to input your valuable feedback. Thank you for your business and an excellent rating. I am glad you enjoyed your stay with us and thank you for your kind words for our staff, people like you encourage us to provide outstanding guest services to all our guests. We hope to see you again soon.SincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

6/10 Okay

Elaine

Stayed 1 night in Apr 2023
Response from General Manager on 18 Apr 2023
Dear ElaineThank you for your business and thank you for taking time to input your valuable feedback, We appreciate your business. I am glad you enjoyed your stay at our motel and we hope to see you again. Thanking youSincerelySheetal Patel

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Place is very clean with a great staff
Stayed 1 night in Mar 2023
Response from General Manager on 21 Mar 2023
Dear BrianThank you for taking time to input your valuable feedback, it is very important to us. I am glad you enjoyed your stay at our motel and thank you for your wonderful rating. We hope to see you again soon.Thanking youSincerelySheetal PatelGeneral Manager

6/10 Okay

Ashley

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There were hair in towels and the smoke free room smelled like smoke and had an ashtray in it. It also had brown streaks on the walls.
Stayed 1 night in Mar 2023
Response from General Manager on 21 Mar 2023
Dear AshleyThank you for taking time to input your valuable response. I apologize we could not meet your standards during your stay. We will improve on the areas of your concern. Thanking youSincerelySheetal PatelGeneral Manager

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 2 nights in Mar 2023
Response from General Manager on 21 Mar 2023
Thank you for taking time to input your valuable response. Thank you for your business and a good rating. We hope to see you again soonThanking youSincerelySheetal PatelGeneral Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good, but I didn’t like making a deposit. I did get it back and I was thankful.
Stayed 2 nights in Feb 2023
Response from General Manager on 4 Mar 2023
Dear GuestThank you for taking time to input your valuable feedback. Thank you for your business and a wonderful rating, we heartily appreciate. I apologize, for the incidentals deposit, but for a genuine and a great guest like you, you know, you get a full deposit returned. Thank you again and we hope to see you soon.SincerelySheetal PatelGeneral ManagerRodeway Inn Altoona

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Unannounced $100 deposit
Second time staying here. First time was not great, but it's cheap. This time was worse. First off, upon arrival they made me pay a $100 deposit that i wasn't notified about prior. The room was not as bad as last time, but the toilet and tub spout were both broken.
Stayed 1 night in Feb 2023
Response from General Manager on 25 Feb 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Sheetal PatelGeneral ManagerRodeway Inn

2/10 Terrible

Jeff

Business traveller
Disliked: Staff & service
$100 unexpected security deposit
I booked room through hotels.com ,Website never said anything about a $100 security deposit due upon arrival. I will never stay here again.
Stayed 1 night in Jan 2023
Response from General Manager on 25 Feb 2023
JeffThank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Sheetal PatelGeneral ManagerRodeway Inn

6/10 Okay

Jeff

Disliked: Staff & service
Stayed 1 night in Dec 2022