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Sehr geehrte Petra, besten Dank, dass Sie unser Steigenberger Hotel de Saxe für Ihre Reise in die sächsische Landeshauptstadt gewählt haben sowie für Ihr damit verbundenes Rating via Expedia. Schade, dass wir Sie, gemessen an Ihrer Punktebewertung, nicht rundum überzeugt haben. Hoffentlich dürfen wir Sie bei passender Gelegenheit erneut begrüßen und von unserem Service begeistern. In der Zwischenzeit wünsche ich Ihnen nur das Beste und sende viele Grüße, Susann Starke, General Manager
Best location in Dresden; friendly and helpful staff.
Shui-Kee
Stayed 3 nights in Feb 2024
Response from Susann Starke on 23 Feb 2024
Dear Shui-Kee, thank you for taking the time to review our hotel after your recent visit and for choosing our Steigenberger Hotel de Saxe for your trip to Dresden. I am pleased that you found the hotels location so convenient, and that you enjoyed your overall experience. I look forward to welcoming you back - hopefully very soon. Kind regards, Susann Starke, General Manager
Loved our stay. Centrally located, friendly staff. Tons of options for shopping and dining nearby.
Sadie
Stayed 2 nights in Dec 2023
Response from Susann Starke on 16 Jan 2024
Dear Sadie, thank you for posting a lovely review of your stay at our Steigenberger Hotel de Saxe. I am delighted that you enjoyed your stay with us. Your words about the central location and the friendly staff are much appreciated. It is important to us that our guests have a pleasant experience, and I am pleased to hear that you enjoyed the numerous shopping and dining options nearby. I hope to welcome you back soon. Kind regards, Susann Starke, General Manager
Dear Andrew, thank you very much for your good rating following your recent stay with us. Hopefully you will be back very soon! Best regards, Susann Starke, General Manager
Dear Gloria, thanks a million for giving your recent stay at our Steigenberger Hotel de Saxe such a fantastic review. It shows that our daily efforts were highly appreciated, and we could not be happier about the fact that you enjoyed your time with us. Please recommend us to your friends and come back again someday for another wonderful stay with us. Kind regards, Susann Starke, General Manager
Best breakfast I’ve ever had at a hotel. Absolutely beautiful location. Great stay!
Jordan
Stayed 2 nights in Oct 2023
Response from Melanie Schneider on 4 Oct 2023
Dear Jordan, Thank you very much for choosing the Steigenberger Hotel de Saxe and your great feedback! We are very pleased to hear that we managed to completely delight you during your time in Dresden. We hope to be able to welcome you back to our hotel at the next opportunity. With kind regards,Melanie SchneiderRooms Division Manager
10/10 Excellent
Scott
31 Aug 2023
Scott
Stayed 2 nights in Aug 2023
Response from Melanie Schneider on 4 Oct 2023
Dear Scott, Thank you very much for choosing the Steigenberger Hotel de Saxe and your great feedback! We are very pleased to hear that we managed to completely delight you during your time in Dresden. We hope to be able to welcome you back to our hotel at the next opportunity. With kind regards,Melanie SchneiderRooms Division Manager
10/10 Excellent
Kayla
28 Aug 2023
Kayla
Stayed 1 night in Aug 2023
Response from Melanie Schneider on 4 Oct 2023
Dear Kayla, Thank you very much for choosing the Steigenberger Hotel de Saxe and your great score! We are very pleased to hear that we managed to completely delight you during your time in Dresden. We hope to be able to welcome you back to our hotel at the next opportunity. With kind regards,Melanie SchneiderRooms Division Manager
Response from Susann Starke / General Manager on 27 Aug 2023
Thank you very much for your extremely positive feedback and your praise! We are especially pleased that you felt so comfortable with us at the Steigenberger Hotel de Saxe and that we were able to convince and delight you. We hope to be able to welcome you again on your next visit in Dresden. In the meantime, we remain with warm regards.
Dear Mrs. Angela, Thank you very much for your kind feedback. We are very pleased you had a fantastic stay with us. We are happy our central location has proofed to be helpful for you, just as much as comfortable, when reaching the hotspots of the city and the sights you wanted to visit. We hope to be able to welcome you again on your next visit in Dresden. In the meantime, we remain with kind regards. Susann StarkeGeneral Manager
Dear Mr. Jozef, thank you very much for your great feedback, thank you for choosing our hotel for your visit to Dresden. We are pleased to learn that you enjoyed your stay with us and hope to welcome you again. Best regardsSusann StarkeGeneral Manager
Sehr geehrter Herr Sebastian, herzlichen Dank für Ihren Besuch und für Ihre tolle Bewertung. Wir freuen uns sehr, dass es Ihnen bei uns gefallen hat und hoffen, Sie demnächst wieder bei uns begrüßen zu dürfen. Mit herzlichen GrüßenSusann StarkeGeneral Manager
Beautiful hotel in a great area! Loved our stay there!
shelly
Stayed 2 nights in Jun 2023
Response from General Manager on 13 Jun 2023
Dear Mrs. Shelly, thank you very much for your great feedback and for choosing our hotel for your visit to Dresden. We are happy to learn that you spent a great time with us and hope to welcome you again soon. Best regardsHeidrun WaschhausenGeneral Manager
I usually stay here when in Dresden. It never disappoints. Lovely staff. Perfect amenities and always a spotless room. This hotel stays updated so it never looks like faded elegance. A rare combination of elegance and comfort.
Elizabeth
Stayed 1 night in Jun 2023
Response from General Manager on 7 Jun 2023
Dear Mrs. Elizabeth, thank you very much for your great feedback, thank you for being our guest once again. We are happy to learn that you enjoy your stay with us and hope to welcome you again soon. Best regardsHeidrun WaschhausenGeneral Manager
Very good location in the heart of the city. Great staff.
Barb
Stayed 1 night in May 2023
Response from General Manager on 25 May 2023
Dear Barb, thank you very much for this great feedback and for being our guest. We are pleased to learn that you spent a great time with us and hope to welcome you again soon. Best regardsHeidrun WaschhausenGeneral Manager
A lovely hotel in a charming part of Dresden. Large rooms, comfortable beds, delicious breakfasts. I highly recommend it.
Verified traveller
Stayed 1 night in May 2023
Response from General Manager on 11 May 2023
Dear guest, thank you very much for your recommendation and for choosing our hotel for your visit to Dresden. We are pleased to learn that you spent a great time with us and hope to welcome you again soon. Best regardsHeidrun WaschhausenGeneral Manager
10/10 Excellent
Mark Benjamin
23 Apr 2023
Mark Benjamin
Stayed 2 nights in Apr 2023
Response from General Manager on 19 May 2023
Dear Mr. Mark Benjamin, thank you very much for this great review and for choosing our hotel for your visit to Dresden. We are pleased to learn that you spent a great time with us and hope to welcome you again soon. Best regardsHeidrun WaschhausenGeneral Manager
10/10 Excellent
Nancy
20 Apr 2023
Nancy
Stayed 2 nights in Apr 2023
Response from General Manager on 24 Apr 2023
Dear Mrs. Nancy, thank you very much for being our guest and for reviewing your stay. We are happy to learn that you spent a great time with us and hope to welcome you again soon. Best regardsHeidrun WaschhausenGeneral Manager
10/10 Excellent
Joanna
9 Mar 2023
Joanna
Stayed 1 night in Mar 2023
Response from General Manager on 10 Mar 2023
Dear Mrs. Joanna, thank you very much for being our guest and for reviewing your stay. We are happy to learn that you spent a great time with us and hope to welcome you again soon. Best regardsHeidrun WaschhausenGeneral Manager
When I come to Dresden we always stay at the Steigenberger Hotel de Sax. Property and staff are top notch, never in all this years I had a bad experience at this Hotel.
Always a pleasure staying here.
Armin
Stayed 1 night in Mar 2023
Response from General Manager on 3 Mar 2023
Dear Mr. Armin,thank you very much for this great review and for your nice words, thank you for being our guest once again. We are pleased to learn that you spent a great time with us and hope to welcome you again soon. Best regardsHeidrun WaschhausenGeneral Manager
10/10 Excellent
Richard
22 Dec 2022
Richard
Stayed 3 nights in Nov 2022
Response from General Manager on 27 Dec 2022
Dear Mr. Richard, thank you very much for being our guest and for reviewing your stay. We are pleased to learn that you spent a great time with us and hope to welcome you again soon. Best regards Heidrun WaschhausenGeneral Manager
Sehr geehrte Angela, vielen herzlichen Dank, dass Sie nach Ihrer Heimreise an uns gedacht und unser Steigenberger Hotel de Saxe hier auf Expedia bewertet haben. Es ist schön zu wissen, dass Sie sich bei uns wohlgefühlt haben. Ich freue mich sehr, wenn wir Sie bald wieder begrüßen dürfen und heiße Sie schon heute „Herzlich Willkommen“! Viele Grüße, Susann Starke, General Manager
Dear Bennie, thank you very much for your visit and for this great review. We are pleased to learn that you enjoyed your stay with us and hope to welcome you again soon. Best regardsHeidrun WaschhausenGeneral Manager
This was one of the best hotel I have ever stayed at.
Thomas
Stayed 1 night in Dec 2022
Response from General Manager on 14 Dec 2022
Dear Mr. Thomas, thank you very much for this great review and for choosing our hotel for your stay in Dresden. We are happy to learn that you spent a great time with us and hope to welcome you again soon. Best regardsHeidrun WaschhausenGeneral Manager
Excellent hotel with great location for the Christmas Markets and sightseeing.
Karen
Stayed 3 nights in Dec 2022
Response from General Manager on 12 Dec 2022
Dear Mrs. Karen, thank you very much for choosing our hotel for your visit to Dresden, thank you for this great review. We are happy to learn that you spent a great time with us and hope to welcome you again soon. Best regardsHeidrun WaschhausenGeneral Manager
Dear Douglas, thank you very much for this great review, thank you for choosing our hotel for your visit to Dresden. We are pleased to learn that you spent a great time with us and in Dresden. We hope you will come back and visit us again. Best regardsHeidrun WaschhausenGeneral Manager
10/10 Excellent
Diane
2 Dec 2022
Diane
Stayed 3 nights in Nov 2022
Response from General Manager on 4 Dec 2022
Dear Diane, thank you very much for this great review, thank you for choosing our hotel for your stay in Dresden. We are pleased to learn that you enjoyed your stay with us. We hope you will come back and visit us again. Best regardsHeidrun WaschhausenGeneral Manager
Dear Paul,thank you very much for being our guest and for reviewing your stay. We are happy to learn that you spent a great time with us and hope to welcome you again soon. Best regardsHeidrun WaschhausenGeneral Manager
Dear Paul, thank you very much for choosing our hotel for your visit to Dresden, thank you for this great review. We are happy to learn that you spent a great time with us and hope to welcome you again. Best regardsHeidrun WaschhausenGeneral Manager
Dear Mr. Robyn, thank you very much for being our guest and for reviewing your stay. We are happy to learn that you spent a great time with us and hope to welcome you again soon. Best regardsHeidrun WaschhausenGeneral Manager
10/10 Excellent
Andrew
30 Oct 2022
Andrew
Stayed 4 nights in Oct 2022
Response from General Manager on 1 Nov 2022
Dear Mr. Andrew, thank you very much for being our guest and for reviewing your stay. We are pleased to learn that you emjoyed your stay with us and hope to welcome you again. Best regardsHeidrun WaschhausenGeneral Manager
Dear João, thank you very much for this great review and for your visit in our hotel. We are pleased to learn that you enjoyed your stay with us and hope to welcome you again soon. Best regardsHeidrun WaschhausenGeneral Manager
Dear Mrs. Maureen, thank you very much for this great review and for choosing our hotel or your visit to Dresden. We are pleased to learn that you spent a great time with us. We hope you will come back and visit us again. Best regardsHeidrun WaschhausenGeneral Manager
This hotel is perfectly situated in Dresden. Close to all points of interested with wonderful views over the main town square. The staff is great and the rooms are immaculate. The breakfast is the best we have ever had in any hotel.
Norman
Stayed 2 nights in Sep 2022
Response from General Manager on 26 Sept 2022
Dear Mr. Norman, thank you very much for these nice words, thank you for being our guest. We are happy to learn that you enjoyed your stay with us, especially the breakfast buffet. We hope you will come back and visit us again. Best regardsHeidrun WaschhausenGeneral Manager
Dear Mrs. Gabriela, thank you very much for this great review and for choosing our hotel for your visit to Dresden. We are pleased to learn that you enjoyed your stay with us and in Dresden. We hope you will come back and visit us again. Best regardsHeidrun WaschhausenGeneral Manager
The best location, great very quiet rooms, good bed, excellent breakfast, very friendly staff.
Jason
Stayed 2 nights in Aug 2022
Response from General Manager on 6 Sept 2022
Dear Mr. Jason, thank you very much for being our guest, thank you for this great review. We are happy to learn that you spent a great time with us and hope to welcome you again soon. Best regardsHeidrun WaschhausenGeneral Manager
Exellent breakfast with fantastic view. Everything is nearby.
Chang Ryol
Stayed 2 nights in Aug 2022
Response from General Manager on 17 Aug 2022
Dear Chang Ryol,
thank you very much for this great review and for choosing our hotel for your trip to Dresden. We are pleased to learn that you enjoyed your stay with us and especially the breakfast. We hope you will come back and visit us again.
Best regards
Heidrun Waschhausen
General Manager
The Hotel is really in the center of Dresden. The famous church "Frauenkirche" is just around the corner. Perfect location for a city trip. One elevator was not working at the time of the stay. Therefore only one elevator was available for the guests. Water bottles from roomservice are overprized.
Manuel
Stayed 1 night in Jul 2022
Response from General Manager on 19 Jul 2022
Dear Mr. Manuel,
thank you very much for your visit and for your review. We are pleased to learn that you spent a great time with us.
We deeply regret that one of the elevators has been out of order during your stay. A spare part was missing for the necessary repair, which reached us after a few days. In the meantime, the elevator is working again.
Our Superior rooms offer a free bottle of water upon arrival. If you don't want to use the room service for additional drinks we suggest our Premium rooms for your next trip: they offer two bottles of free water upon arrival and the free use of the minibar, where 2 bottles of water are included per day.
We would be pleased to get another opportunity to welcome you again during your next visit to Dresden.
Best regards
Heidrun Waschhausen
General Manager
8/10 Good
Verified traveller
8 Jul 2022
Liked: Cleanliness, room comfort
Verified traveller
Stayed 4 nights in Jun 2022
Response from General Manager on 19 Jul 2022
Sehr geehrter Gast,
herzlichen Dank für Ihren Besuch und für Ihre Bewertung. Wir freuen uns sehr, dass Sie sich bei uns wohlgefühlt haben und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.
Mit herzlichen Grüßen
Heidrun Waschhausen
General Manager
10/10 Excellent
Aksarinth
7 Jul 2022
Aksarinth
Stayed 1 night in Jun 2022
Response from General Manager on 8 Jul 2022
Dear Aksarinth,
thank you very much for this great review and for choosing our hotel for your stay in Dresden. We are pleased to learn that you spent a great time with us and hope to welcome you again soon.
Best regards
Heidrun Waschhausen
General Manager
Dear Mr. Mauricio,
thank you very much for this great review and for choosing our hotel for your visit to Dresden. We are happy to learn that you spent a great time with us and hope to welcome you again soon.
Best regards
Heidrun Waschhausen
General Manager
The his hotel was clean, beautiful on the exterior, and classy. The staff at the front desk was pleasant and helpful.
ACM
Stayed 2 nights in May 2022
Response from General Manager on 13 Jun 2022
Dear guest,
thank you very much for this great feedback and for your visit in our hotel. We are pleased to learn that you spent a great time with us and hope to welcome you again soon.
Best regards
Heidrun Waschhausen
General Manager
Dear Mr. Manfred,
thank you very much for being our guest and for reviewing your stay. We are happy to learn that you spent a great time with us and hope to welcome you again soon.
Best regards
Heidrun Waschhausen
General Manager
Perfect location, great rooms, very riendly staff.
Martin
Stayed 3 nights in Apr 2022
Response from General Manager on 19 Apr 2022
Dear Mr. Martin,
thank you very much for your visit and for this great review. We are pleased to learn that you enjoyed your stay in our hotel and hope to welcome you again upon your next trip to Dresden.
Best regards
Heidrun Waschhausen
General Manager