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Reviews of Résidence Lagrange Vacances le Hameau du Rocher Blanc

4 out of 5
Résidence Lagrange Vacances le Hameau du Rocher Blanc
Les Plans, Chantemerle, Saint-Chaffrey, Hautes Alpes

Reviews

8.2

Very good

Rating 10 - Excellent. 10 out of 32 reviews" "
Rating 8 - Good. 16 out of 32 reviews" "
Rating 6 - Okay. 3 out of 32 reviews" "
Rating 4 - Poor. 3 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

8.0/10

Cleanliness

7.2/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

jonathan

Stayed 7 nights in Feb 2024

8/10 Good

Igor

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Great location for skiing. Matrasses very very poor
Stayed 7 nights in Aug 2022

10/10 Excellent

S., New York city

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, size of the apartment are pluses, mattress too soft is minus.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer in the Alps
This is a very good place to stay if you have more than two people staying.
Stayed 2 nights in Jun 2017

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment in Serre Chevalier
A great chalet located close to the slopes and the centre of the town. Fabulous facilities on site including swimming pool, sauna and steam room.

10/10 Excellent

Mike, Dorking UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable spacious apartment close to ski lifts
Middle of March skiing week with endless sunny weather in spectacular Serre Chevalier. Hotel is close to main ski gondla and shops. Sunbathing on the balcony watching the skiing in late afternoon was special. Very handy to have a carpark in the basement and load your luggage almost directly into the lift.

4/10 Poor

Intrepid Travel, G

Disliked: Staff & service
4* Hotel close to the slopes
Terrible first experience, we arrived in heavy snow to find the reception closed at 1.45. There was nowhere to put our cases inside and no one around to help. We had to beg the caretaker which we found in the car park to give us a code for one of the apartment blocks to store our luggage out if the snow not in a secure location, we had no choice. We went for lunch and came back at 3 to be told that we couldn't check in until 5, and a it's not our problem that you arrived when we were closed. They also were rude about storing our luggage for the remainder of the 4 hours we were left roaming around the village trying to keep warm in really heavy snow. Their staff are an absolute disappointment and need to undertake some customer service training. Awful.

8/10 Good

Doug

Liked: Cleanliness, property conditions & facilities, room comfort
Snowboarding
Hotel is very close to town and ski lift. We had a small 1 bedroom apartment. It was great to have the space of the apartment rather than just a hotel room. It was basic and clean. Suited us perfectly. Would use again.

4/10 Poor

Jacqueline

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bring Your Own Toilet Paper and More....
For the price, we expected more. The front desk has limited hours so we had to wait to check in and when we did the manager was rude and impatient. We had to make up our own beds and take inventory when we arrived or the paperwork warned we may be responsible for items that were never delivered in the first place. There are no starter supplies, not even a bar of soap or a sponge for the sink. Enjoy your one roll of single ply toilet paper. Pool is nice, but if you check in on a Saturday, the pool may be closed all day or for most of the day, depending on management whim. And, make sure that you get up at the crack of dawn on check-out day so that you can run the dishwasher and empty all the dishes and mop the floors or your 300 euro deposit (which is never mentioned during the reservation process) may be forsaken. If all of this had been mentioned during the reservation process then all the housekeeping and lack of supplies might have been tolerable. Bring your own door matt so you don't have to mop the floor every time you enter. For a 4* hotel at $250Can per night, you'll want more service. Pool is great and the bakery delivers to the hotel. The rooms are clean and well-appointed.

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
soweit alles gut, leider Telefon nur bis 2000 Uhr bedient
Stayed 2 nights in Jul 2022

10/10 Excellent

SYLVAIN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Emplacement idéal à 300 mètres du centre station et départ des pistes !
Stayed 3 nights in Dec 2021

4/10 Poor

MATTHIEU D., lille

Disliked: Cleanliness
Arnaque de l’annonce
L’annonce n’est pas conforme à la réalité. L’appartement est un vrai clapier à lapins. Minuscule !
Stayed 7 nights in Feb 2020

8/10 Good

Rodolphe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

8/10 Good

Pär

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

OLIVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vacances à la montagne
séjour nickel
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Convenient. Nice and cozy. The nº1 appartment are close to the entrance and it can get nousy when people use the dugut code.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft liegt sehr nah zur Gondelbahn (3 Gehminuten), den Geschäften sowie Lokalen. Sie bietet eine Tiefgarage (7€ pro Tag), Pool und Fitnessraum sind gratis. Die Appartments für 6 Personen sind geräumig und gut ausgestattet. Handtücher und Bettwäsche sind vorhanden, ebenso eine Spülmaschine.
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2019

10/10 Excellent

Dmitrii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019

10/10 Excellent

Fabrice

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2018

8/10 Good

Elisabeth

Liked: Staff & service, property conditions & facilities, room comfort
Belle construction mais trop près de la route.
Spacieux, chaleureux mais route bruyante, tv obsolète.La piscine est peu attrayante, eau froide, le sauna ne fonctionne pas ainsi que le sèche cheveux.
Stayed 2 nights in Jul 2018

8/10 Good

sarah , paris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Très belle résidence, niveau de service décevant
Très belle résidence, appartement spacieux, jolie piscine. Mais niveau d’équipement pas à la hauteur des 4 étoiles : micro serviettes de toilette élimées, ménage mal fait (amas de poussière sous les lits, sols pas propres), literie moyenne, un mixer et un appareil à fondue pour toute la résidence, minuscule télé, etc. Piscine et saunas très agréables, mais les vestiaires ne sont pas chauffés, c’est un enfer avec des enfants. Local skis en sous sol avec accès par escalier en béton très dangereuse avec les chaussures de ski au pied. Local humide qui ne permet pas d’y laisser les chaussures. Heureusement personnel très agréable. Pistes à 5 minutes à pieds.
Stayed 7 nights in Mar 2018

8/10 Good

christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parfait
tres bel appartement, tres propre, pres des pistes, parfait
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon compromis

10/10 Excellent

Sebastien, Marseille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Résidence très agréable
Très bon séjour de 4 jours en famille dans un appartement avec 2 chambres. Cuisine très bien équipée. Ménage parfait. Service de commande de pain très apprécié. Environnement de la vallée très agréable. Parking gratuit en été. Il ne manque que le wifi gratuit pour être parfait

8/10 Good

laurence, paris

Liked: Staff & service, property conditions & facilities, room comfort
Très bien : confort, équipement, proximité, servi
Il y a plusieurs bâtiments: lagrange 1 qui héberge la piscine et lagrange 2 qui est plus central.les appartements d'un même type (4/5 personnes) n'ont pas tous la même superficie mais sont au même tarif.si on arrive en acance et que l'enregistrement est fait plus tôt, l'hébergement n'est pas accessible avant 17h même si le ménage a été fait : dommage !

8/10 Good

Sebastien, meriel

Liked: Cleanliness, staff & service
Disliked: Room comfort
Voyage en famille ;)
Les + : Hotel agréable propre Personel agréable Les - : Salle de sport très light (meme pas un tapis de course) Peinture au mur qui gondole Horaire d'ouverture de la piscine

6/10 Okay

Verified traveller

Disliked: Room comfort
Niveau prestige a revoir...
On s attend a un environnement exceptionnel. Au final on s est retrouve dans un appartement en rdc avec d un côté la route très passante et de l autre côté une terrasse coincée entre deux murs avec aucune vue et peu de lumière et pas de soleil... D autres appartements avaient l air mieux situés, bien s en assurer avant de réserver. Aussi il conviendra de faire soit même son lit, le défaire a la sortie et faire le ménage (ou payer la somme entre 45 et 90 euros en plus) !

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
parking couvert gratuit appréciable, bien situé
globalement plutôt positif même si le coin détente (sauna, piscine...) n'était pas à la hauteur et un petit souci pour une histoire d'inventaire...

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
bonne situtation mais service qui laisse à désire
bel hotel, belle chambre, chouette d'avoir une piscine et un sauna mas le personnel n'est pas tres sympathique et pas tres arrangeant. De plus les horaires d'ouverture de la piscine et du fitness ne correspondent pas a ce qui est dit sur le site ou les prospectus. le fitness n'est pas ouvert le samedi matin alors q'il est indiqué qu'il es t ouvert sur les papiers? l'hotel n'est pas ideal avec de jeunes enfants mais c'est sans doute un choix de votre part.

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort