Reception
Check availability

Reviews of Hotel de la Mairie

3 out of 5
Hotel de la Mairie
Place Barthelon, Embrun, Hautes Alpes

Reviews

8.4

Very good

Rating 10 - Excellent. 77 out of 176 reviews" "
Rating 8 - Good. 66 out of 176 reviews" "
Rating 6 - Okay. 24 out of 176 reviews" "
Rating 4 - Poor. 3 out of 176 reviews" "
Rating 2 - Terrible. 6 out of 176 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ayelet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was quite small and the room was noisy when the window was open. Overall a convenient location in a sweet town.
Stayed 2 nights in Jul 2023

10/10 Excellent

Kathryn

Stayed 1 night in Dec 2022
Response from la réception on 22 Jan 2023
merci pour cette joli noteà bientôt

10/10 Excellent

Kathryn

Travelled with group
The room we booked was not the room we received. Hotel staff were extremely nice and breakfast was great.
Stayed 1 night in Dec 2022
Response from la réception on 22 Jan 2023
Hello, Thank you for your understanding See you soon Have a nice day

2/10 Terrible

Donna

Stayed 1 night in Aug 2022
Response from tanguy on 10 Oct 2022
Bonjour,Je prends note de votre avis en sachant que je n'ai aucun commentaire de votre part.Dommage, quand cela ne se passe pas très bien nous aimons savoir pourquoi.Cela permet de s'améliorer pour toujours cherché à mieux vous servir. Bonne journée à vousCordialement,

2/10 Terrible

Gary

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the people appeared nice the Breakfast was minimal few selections, you could get no extra pillow extra towel or blankets. Their excuse was the hotel was full. The rooms were small and had no view and no fresh air coming in.
Stayed 6 nights in Jul 2022
Response from Tanguy General Manager on 10 Aug 2022
Dear Guest, Thank you for taking the time to share your impressions with us. I am sorry that you did not enjoy your stay with us. Our breakfast is composed of varied and quality products that honor the richness of our land. Regarding the size of your room, we provide all the necessary information so that our future guests can make their choice with full knowledge of the facts. A detailed description, photos and the list of the amenities available are communicated to you. I hope you have enjoyed discovering the region. Tanguy General Manager of the hotel-restaurant La Mairie

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022
Response from tanguy on 2 Aug 2022
un grand merci pour votre gentil message bonne journée

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location...good restaurant...nearby parking
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in Embrun
Clean, well located hotel. Only issue is thought we had reserved parking space in their garage and turned out there was no space. eE-mail correspondence on my part confirmed need for space but explanation from desk on arrival was the e-mails asking for such details are automatic and no one takes responsibility for that communcation. Wouldn't have been an issue re parking ordinarily except that we arrived on market day.
Stayed 1 night in Aug 2018

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
The hotel is conveniently located In the historic center of town. The room was small but comfortable and furnished with everything necessary. The staff is professional, and there is secure bicycle parking in a nearby garage.
Stayed 1 night in Sep 2017

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay. Central
The location was central, staff was great and helpful. The reception is open for only few hours, so be sure to look in advance. Plenty of free parking a short walk away. Overall a good place to stay in a small town.

6/10 Okay

Marc, Malmesbury

Liked: Cleanliness, staff & service, room comfort
Boutique hotel
A quirky boutique style hotel with a great location . Room we had was chic but the rest of the hotel was a little tired. Great town with tons of character within 1 min walk

8/10 Good

IAN, SCOTLAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel de la Mairie - nice but noisey neighbourhood
Whilst the Hotel is clean & comfortable, it may not suit all tastes. We stayed in a newly refurbished en-suite room which was good. However, as there is no air con, it can get somewhat hot in summer. As we had to leave window open, the hustle and bustle of the square was evident. We were party to a music festival 2 nights in the square which while nice, meant 1pm ish aftermath babble. The market starts setting up in the square Weds & Sats at about 4am. The town clock next door chimes on the hour & half hour. The food in the hotel restaurant was excellent and we would recommend. There are plenty of others around to vary things a bit. There are no lifts in the hotel which may be an issue for some as the stairs are quite steep.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Thierry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien et bon
Très bel hôtel et restaurant très bon
Stayed 2 nights in Dec 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très accueillant est d’une très grandes gentillesse, je recommande vivement cette établissement
Stayed 1 night in Dec 2023

8/10 Good

Christophe

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Joël

Stayed 1 night in Nov 2023

10/10 Excellent

Maryse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Christophe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bravo
Très bon accueil. Un dîner excellent avec des produits de qualité. Un grand bravo au chef cuisinier
Stayed 1 night in Oct 2023
Response from Tanguy Directeur de l'Hôtel de la Mairie on 20 Oct 2023
Cher Monsieur, Un grand merci pour votre retour positif et vos compliments adressés à notre Chef cuisinier ! Nous sommes ravis que vous ayez apprécié votre dîner et la qualité de nos produits. Nous travaillons chaque jour avec passion pour vous offrir des plats savoureux et authentiques, fidèles à notre belle région des Hautes-Alpes.Votre satisfaction est notre plus belle récompense et nous serons heureux de pouvoir vous accueillir une nouvelle fois pour vous faire découvrir d'autres facettes de notre cuisine.Tanguy Directeur de l'Hôtel de la Mairie

10/10 Excellent

Alain Christian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

8/10 Good

Marie-noelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonjour, séjour agréable repas bien . Le petit déjeuner bien fourni et diversifier accueil et personnel très agréable.
Stayed 1 night in Sep 2023
Response from tanguy on 15 Sept 2023
merci beaucoupNous espérons vous revoir prochainement.Bonne journée,

10/10 Excellent

Jean-Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from tanguy on 10 Sept 2023
merci beaucoup à bientôt

2/10 Terrible

Silvana

Stayed 1 night in Aug 2023

10/10 Excellent

Thierry

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2023
Response from récèption on 10 Sept 2023
merci beaucoup à bientôt

10/10 Excellent

Bruno

Stayed 2 nights in Aug 2023
Response from tanguy on 15 Sept 2023
Un grand merci pour votre gentillesse sur votre séjour parmi nous.Nous espérons vous revoir prochainement.Bonne journée,

10/10 Excellent

Françoise

Stayed 1 night in Aug 2023
Response from tanguy on 13 Aug 2023
merci pour votre note à bientôt

10/10 Excellent

Joelle

Stayed 1 night in Jul 2023
Response from tanguy on 13 Aug 2023
merci beaucoup pour votre noteà bientôt cordialement

10/10 Excellent

GILLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel extra avec une équipe formidable
un séjour formidable dans un hotel formidable avec une équipe formidable et aux petits soins, je ne regrette pas d'avoir choisi l'hotel de la Mairie, très bien situé pour visite de la ville et en plein coeur du marché du samedi matin.
Stayed 4 nights in Jul 2023
Response from tanguy on 13 Aug 2023
merci beaucoup, cela nous touches et nous espérons vous revoir cordialement

6/10 Okay

Annie

Liked: Cleanliness
Lite hemligt hotel.
Stayed 1 night in May 2023
Response from Tanguy GM of the hotel-restaurant La Mairie on 30 May 2023
Dear Annie,Many thanks for telling us about your stay in our establishment. We are very pleased that you chose our hotel for your stay in Embrun.We would have liked to know more about the aspects of your experience that you particularly enjoyed or those that could have been improved. Please let us know if you have any suggestions, as your satisfaction is our priority.We look forward to welcoming you back and showing you the other aspects of our "little secret hotel", as well as the hidden treasures of our beautiful region of the Hautes-Alpes.Tanguy General Manager of the hotel-restaurant La Mairie

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from tanguy on 1 Jun 2023
merci beaucoupà bientôt

10/10 Excellent

Coralie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from tanguy on 31 May 2023
merci beaucoup pour votre note belle journée et à bientôt

10/10 Excellent

Ariadna

Stayed 1 night in Mar 2023
Response from tanguy on 2 Apr 2023
Merci pour votre note.à très bientôt dans notre établissement

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrivée tardive non prévue (gréve) et accueillie avec des attentions. Petit déjeuner copieux et très varié. Ambiance familiale
Stayed 1 night in Mar 2023
Response from tanguy on 2 Apr 2023
Bonjour,Un grand merci de la part de toutes l'équipes de l’hôtelà bientôt à l’hôtel de la Mairiebonne journée

10/10 Excellent

Myriam

Stayed 2 nights in Feb 2023
Response from la réception on 14 Feb 2023
Nous vous remercions pour votre gentillesse à très bientôt

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trèsbon souvenir
J'ai passé un très bon séjour. Le personnel est agréable et disponible. La chambre est confortable. Le petit déjeuner est bon.
Stayed 2 nights in Feb 2023
Response from Tanguy -Directeur de l’hôtel-restaurant La Mairie on 13 Feb 2023
Chère Madame, cher Monsieur, Toute l'équipe se joint à moi pour vous remercier de ce chaleureux récit de séjour ! Nous sommes comblés de lire que vous avez passé un très bon moment et que vous avez apprécié la disponibilité du personnel ainsi que le confort de votre chambre. Notre hôtel de centre-ville a été pensé pour vous offrir une halte confortable et douillette à Embrun. J’espère que les jolis souvenirs créés à la Mairie vous donneront envie de revenir dans nos montagnes.Tanguy Directeur de l’hôtel-restaurant La Mairie

10/10 Excellent

Stephane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from la réception on 14 Feb 2023
Merci d'être passé dans notre établissement ce fut, très sympathique

10/10 Excellent

PIERRE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bien
Bon séjour avec un bel accueil Un savant mélange d'ancien, années folles et modernisme. petit soucis de double règlement réglé en 12h.... parfait en plein centre près de tout. parfait
Stayed 2 nights in Jan 2023
Response from la réception on 22 Jan 2023
Merci pour votre commentaire très touchant à bientôt

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour bref et parfait
Séjour d'une nuit en famille dans la chambre quadruple très bien agencée et dotée de 2 salles-de-bains. Accueil à la réception extrêmement chaleureux et petit-déjeuner copieux. Parking public gratuit à proximité. Nous recommandons vivement
Stayed 1 night in Dec 2022
Response from reception on 22 Jan 2023
Merci pour votre gentil commentaire, le plaisir à étais partagé.A bientot

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from reception on 30 Nov 2022
merci beaucoup pour votre gentillesse

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Struttura carina, ma servizi non all'altezza
Hotel in una delle piazze più importanti del centro storico di Embrun. Albergo carino e confortevole. Unica pecca il servizio: orari della reception esigui, personale che non conosce altre lingue se non il francese e wifi gratuito che non funziona.
Stayed 1 night in Oct 2022
Response from Tanguy GM of the hotel-restaurant La Mairie on 25 Oct 2022
Dear Madam, Thank you for sharing your opinion following your stay at the Hôtel de la Mairie. We are indeed located in the heart of the historic centre of Embrun, which allows you to discover the town on foot and to stroll through its typical streets. The reception is open from 7am to 12pm and from 4pm to 7pm. Outside these hours, we are available by phone. I assure you that our wifi is working well, you should not have hesitated to let us know about your difficulties to connect. We hope that you will have fond memories of your stay in the Hautes-Alpes. We look forward to welcoming you back soon. Tanguy General Manager of the hotel-restaurant La Mairie

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hôtel est particulièrement bien placé et donne sur la charmante place de la mairie. La gérante a été très arrangeante en nous proposant une chambre avec 2 lits pour mon amie et moi.
Stayed 1 night in Oct 2022
Response from Tanguy Directeur de l’hôtel-restaurant La Mairie on 25 Oct 2022
Chère Anne,Je vous remercie pour ces compliments sur notre établissement. Nous avons effectivement la chance de vous accueillir dans un environnement charmant.Notre excellente situation, au cœur d'Embrun, est sans aucun doute idéale pour découvrir la ville et ses ruelles typiques, nous vous remercions pour votre mention à ce sujet. C'est toujours un plaisir pour les équipes de pouvoir vous proposer la chambre qui vous convient le mieux dans la mesure du possible.Nous espérons que vous avez apprécié votre séjour en plein cœur de notre petite « Nice des Alpes ». Tanguy Directeur de l’hôtel-restaurant La Mairie

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from tanguy on 19 Sept 2022
merci, à bientôt

8/10 Good

claire

Liked: Cleanliness, staff & service, property conditions & facilities
sonorisation à revoir hotel cependant charmant avec un personnel attentionné
Stayed 2 nights in Sep 2022
Response from tanguy on 19 Sept 2022
je prend bien note de votre remarque.merci et à bientôt

10/10 Excellent

Corrado

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Embrun
Quelque jours en famille.
Stayed 3 nights in Aug 2022
Response from tanguy on 10 Sept 2022
merci beaucoup à bientot

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from tanguy on 10 Sept 2022
merci beaucoup à bientôt

6/10 Okay

Carlos

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Les- pas de climatisation, parking loin de l'hôtel
Stayed 1 night in Aug 2022
Response from tanguy on 5 Aug 2022
Cher hôte, Nous regrettons ce retour et cette note mitigée. Les Hautes-Alpes sont reconnues pour leur fraîcheur durant toute l'année. Les températures élevées sont exceptionnelles et c'est pourquoi nos chambres ne sont pas équipées de climatisation. De plus, nous ne mentionnons nulle part le fait de posséder un tel équipement, vous arriviez donc en toute connaissance de cause. Pour votre information, à 120 mètres de l’hôtel à pied se trouve un parking public. J’aurais pu vous l’indiquer, il ne faut pas hésiter à nous demander si vous avez besoin d’informations ! En espérant que nous nous reverrons pour avoir l'occasion d'atteindre votre entière satisfaction. Tanguy Directeur de l’hôtel-restaurant La Mairie

8/10 Good

Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel direkt am Marktplatz.
Stayed 1 night in Jul 2022
Response from tanguy on 2 Aug 2022
un grand merci pour votre gentil message bonne journée