Indian cuisine
Check availability

Reviews of Schooner Hotel

3 out of 5
Schooner Hotel
8 Nothumberland Street, Alnmouth, Alnwick, England

Reviews

4.8
Rating 10 - Excellent. 11 out of 150 reviews" "
Rating 8 - Good. 27 out of 150 reviews" "
Rating 6 - Okay. 25 out of 150 reviews" "
Rating 4 - Poor. 34 out of 150 reviews" "
Rating 2 - Terrible. 53 out of 150 reviews" "

5.0/10

Cleanliness

5.6/10

Staff & service

5.0/10

Amenities

4.2/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

4/10 Poor

Amparo

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was good although the place needs lot of work
Stayed 1 night in Mar 2024

2/10 Terrible

Lee

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walked in and walked out lost money but booked the premier inn and stayed there instead
Stayed 2 nights in Dec 2023

2/10 Terrible

Adam

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Abismal
I like a full refund this hotel is absolutely disgusting no hot rooms all cold no help no reception
Stayed 1 night in Oct 2023

2/10 Terrible

SUSAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

4/10 Poor

Jane

Disliked: Property conditions & facilities
Schooner Hotel
Breakfast was not available. Room & bathroom was clean, bed comfortable. Very few other guests.
Stayed 6 nights in Sep 2023

2/10 Terrible

Lauren

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This was unfortunately the worst place I’ve ever stayed. The overwhelming smell of damp hits you as you walk in the door. The place is just generally filthy. There were cobwebs everywhere and what looked like curry down the skirting boards. We originally booked ‘the apartment’ but the main apartment door didn’t lock and had no handle so we asked to be moved. The family room was only marginally better and the door locked at least. My partner ordered a curry one night. £30 and completely inedible. I would advise to avoid at all costs and find anywhere else to stay.
Stayed 2 nights in Sep 2023

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty,shiwed ve better room but stank of mould.Cant get money back as did not stay.Another lady was having same problem.Do not stay
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Don’t bother.
We were only there for two nights and barely slept. Single glazed windows meant we heard everything and the punters from the hotel bar stood underneath our window smoking and shouting so had to sleep with it closed (but this made no difference to the noise). Walls are thin and we were kept up most the night by neighbours. Doors were slammed, the bed was bowed in the middle so we both woke with back ache. The parking there is awful and the reception staff were not personable or helpful. We had nobody to help us check out at 8:30/9am so had to shove the key through the bar security grids. Cobwebs in the room and peeling paintwork, the only positive was the lovely shower. We were charged over £200 in total for only two nights and two terrible nights sleep. I’m sad we don’t have that money back and wouldn’t visit again.
Stayed 2 nights in Sep 2023

4/10 Poor

Ian

Poor Service
Ordered a curry from restaurant. It took over 5 minutes to arrive. Pappadoms were soggy. No mango chutney. Yes really, no mango chutney. Chicken tikka was more like a jalfrezi. Biryani was.......anythng but a Biryani (this was left over vegetables, chopped up and thrown in a raw hot sauce). Truly ghastly. We should refused to pay for it. God knows why we did pay. Room was OK ish. Service was appalling (clueless in fact). Shower was very good. Overall.....rather disappointing. I would have expected better from a Schooner Hotel.
Stayed 1 night in Aug 2023

4/10 Poor

Nigel

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The service was poor with the hotel needing more staff. The breakfast was amateurish and the cooked bit was luke warm. The towels were still damp. This is the first hotel which I have had to remember to lock the room door. The room itself was a contrast - the bathroom was excellent but the room itself was dowdy. The corridor to the room was dirty and scruffy. The evening meal was fine.
Stayed 1 night in Aug 2023

8/10 Good

Sharon

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
adequate
the hotel needs updating, the rooms were ok but require a little bit of tidying up, paint finger prints on inside bathroom door, cracked tile in bathroom, paint and finishing on walls needs addressing. indian meal amazing, breakfast ok. there needs to be someone in the check in area / bar at all times, i think it loses a lot of trade with there being no one there to greet public. all in all i would give hotel 5/10 indian meal 10/10 kev Lake Leicester
Stayed 2 nights in Aug 2023

6/10 Okay

Harry

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Very cool, historic hotel, but very old, except the bathrooms are awesome.
Stayed 1 night in Aug 2023

2/10 Terrible

Kim

Stayed 1 night in Aug 2023

2/10 Terrible

Graeme

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The Schooner Hotel , Jesus. 😬
Having returned to the village after a 35 year absence to reminisce of a village I once had the luxury of living in. I was dumbfounded to see the Schooner Hotel hadn’t changed over that time. It was dirty, damp and unwelcoming. Staff that couldn’t be bothered and only one spoke English. The draught beer was terrible and it was clear the pipes hadn’t been cleaned, which is the same for the hotel, dirty, unkept and dark. Quite probably the same in the 18th century. Alnmouth is a beautiful village and has moved with the times, shame the schooner has slid back into the dark ages. The highlight of the trip were the rats that had eaten their way through the skirting board in the lounge area and nothing had been done to eradicate them. We sat and listened to them scuttling around one evening. Disgusting and downtrodden. Never again.
Stayed 2 nights in Aug 2023

6/10 Okay

Ian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly staff but in need of a revamp
Adequate is the word which comes most readily to mind - although the staff were pleasant and friendly enough, the hotel needs a lot of money spending on it and quickly. On the day I arrived there were buckets out in the reception area because the roof leaks during heavy rain. The carpets in the corridors were filthy and the decor made it a bit of a 1990s time capsule. The breakfast service was inconsistent and the music from the reception and bar area downstairs was audible in my first floor room until about 10pm. A pity really, because with a redecoration and deep clean this could be something special.
Stayed 3 nights in Jul 2023

10/10 Excellent

Chris

Stayed 1 night in Jul 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service
We stayed at the schooner which has improved vastly need more staff but our rooms well refurbished and breakfast was nice
Stayed 5 nights in Jul 2023

2/10 Terrible

Abigail

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not spend money here
DO NOT STAY HERE! The hotel itself is very old so wonky floors and walls which we love however it is so poorly looked after and run that it really was not a good experience. We were in a family room which slept four, there were no towels in the room, nothing in the bathroom, not even hand soap at the sink. One mug provided and the tea bags were just loose out on a tray, not in any kind of packaging. Inside the kettle was so yucky we didn’t even bother. The bed was really uncomfortable, the hallways were smelly and the blind in the room was so badly bent it didn’t close properly. Breakfast was served from 9-10 on a Sunday which seems quite a short amount of time but there are no menus provided so when asked what we wanted we had to ask what was on offer. There was a machine with filter coffee which looked and tasted like dirty dishwater so when we asked if it was possible to have an instant coffee instead we were told no because there was already coffee there! In the morning the cleaners were obviously in the other rooms and so they seem to just throw all the dirty linen and empty the bins out into the hallway as they don’t seem to have a trolly or anything so we had to walk past all the dirty linens and rubbish. It is also misleading to say there is free parking. The hotel does not have its own parking and although on street parking may be free it is so extremely limited you will be lucky to get anywhere close.
Stayed 1 night in Jul 2023

6/10 Okay

James

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Perfectly OK for a cheap one night stay in Alnmouth. After booking found out it is supposed to be haunted, so after research and talking to a few people in Alnmouth, gave a bit of fun and a story. And that’s without seeing a ghost!!
Stayed 1 night in Jul 2023

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, safe, bus stop outside the door, historic building, friendly and helpful staff
Stayed 3 nights in Jun 2023

6/10 Okay

Gavin

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Away
This has been one of the worst hotels I have ever stayed in, it's dirty, smelly and in despite need of a lot of work. The bed and pillows were dirty, cups had coffee stains at the bottom of the cup. The Carpet thought out the hotel was dirty and parking was a nightmare, never again.
Stayed 2 nights in Jun 2023

2/10 Terrible

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

David

Stayed 2 nights in May 2023

2/10 Terrible

Barry

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Property filthy ,didn’t stay and lost my money. Would advise everyone to stay elsewhere.
Stayed 1 night in May 2023

2/10 Terrible

clive

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this one
I suspect the websites are using very old photos, from previous years and better days. There is no car parking provision, yet booking sites say there is, there is not. The place is undergoing work but is being operated by two gents, both respectful, but it doesn't make this a hotel. Avoid it, book elsewhere in Alnmouth. No central heating, blinds in the room did not work, mildew in shower, need i go on The handout asks that no photos are taken or used without permission.
Stayed 2 nights in Apr 2023

4/10 Poor

Helen

Business traveller
Disliked: Staff & service, property conditions & facilities
Bad
Poor. Out dated and over-priced. Welcome nice but then they couldn't be bothered. They even locked the hotel during the day and had the cheek to hand out a letter telling people not to take photos of it. Sorry but avoid it.
Stayed 2 nights in Nov 2022

4/10 Poor

Joseph

Stayed 1 night in Oct 2022

6/10 Okay

Mark

Liked: Cleanliness
Stayed 1 night in Oct 2022

8/10 Good

Peter

Stayed 1 night in Sep 2022

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gallon of petrol & a lighter required
Well where do i start please JUST STAY AWAY a gallon of petrol & a lighter is required for this hotel ! Definitely not worth £130 a night wouldnt stay again if it was FREE ! I travel alot for work and in the past 6 years this was the worst ive ever stayed in booked for 3 night checked out on the 1st night was absolutely rancid ,would not even let my dogs stay here damp on all the walls ,mold all over the shower stains of who knows what on the carpets bedroom ,beds covered in stains, doors where falling off and locks bodged to keep it closed ,it says on site parking but had to park ten minutes away from hotel as they didnt even have a car park and the food was awful asked for lamb curry and they bring out curry with beef and tried telling me it wasnt beef ,reported to trading standards and HSE as this shouldnt even be running needs desperate care to bring back to life please please stay away from this property !!!
Stayed 3 nights in Sep 2022

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
No spooks
Stay was good bed not so comfortable didnt see any spooks so that was good
Stayed 1 night in Sep 2022

10/10 Excellent

Thomas, La Center

Stayed 1 night in Aug 2022

2/10 Terrible

Sonette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Full report in preparation.
Stayed 2 nights in Aug 2022

10/10 Excellent

Linda

Stayed 2 nights in Aug 2022

6/10 Okay

Michael

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2022

4/10 Poor

brian

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Good hotel, in an excellent local. The hotel staff in particular Mateen was excellent. We were given an extended check out at no extra cost and were really well hosted during our stay. Would recommend.
Stayed 1 night in Jun 2022

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not go here!
The room has not been cleaned from the previous guest. Do not send anyone to that hotel. Dirty and falling apart and the staff are very unfriendly!!
Stayed 1 night in Sep 2021

4/10 Poor

Richard

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It is clear that the owners of this old hotel are working hard to renovate it. The beer garden and breakfast room were particularly nice and of a high standard. The curry we had from the restaurant was delicious and service was fast. The breakfast was also really good and great service, would be nice to order coffee with food rather than self-service, especially during pandemic. Unfortunately, the rest of the hotel let the stay down - the room we stayed in was unfinished and the ceiling leaked when it rained. The hallways and staircases were dilapidated and smelt musty. The bar and restaurant had music channels playing via TV which didn’t add to the ambience and would have been inappropriate if children were present. We actually turned the TV off as we preferred silence - worth bearing in mind, a stereo with background music would be better. We paid £175 for one night and did expect a higher standard. The hotel felt neither modern nor haunted. I fully appreciate that renovations are underway so expect these things will arrive in future.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
This is the worst place I have ever stayed. Damp spots on the walls covered with pair, carpet latex over carpet. The plastic kettle looked like it was years old, thick with grime and melted plastic. The hallway walls were covered on damp patches. I do t know how it hasn’t been shutdown by trading standards. This should definitely be removed from your site. They had the cheek to charge us £115 for one nights stay, which didn’t include breakfast. Although if it had included breakfast there’s no way I would have eaten there.
Stayed 1 night in Aug 2021

2/10 Terrible

Matthew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful..avoid it like the plague!
Terrible..over priced and unclean. Next time i'll sleep on the beach, as it will be cleaner!
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Our stay was good. Of course we can’t say much as we just use it in the evening. Wash, sleep, wake up, breakfast; out we go. If you are looking for something upmarket this is not for you. This was a simple and easy no fuss kind of place. The “haunted” bit is interesting. This hotel have 32 rooms in total but we stayed in room 33! The peeling wall paint, the tatty carpet squeaking doors and floors (clean actually) gave the real feeling of the term “haunted”. We ate at the restaurant once and we think the food is brilliant. Staff is actually very friendly. Breakfast was simple and again no fuss.
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
you get what you pay for. This was not an expensive hotel, a bit dated and things were not working (shaving light in bathroom, desk chair was broken). But Martin was terrific, good service, friendly, helpful.
Stayed 3 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff were friendly but the conditions of the hotel are not great at all. Filler on walls left unpainted, holes in walls, screws missing from bunk bed, unfinished decor in bathroom, dead flies on windowsill, insecure floorboards in the hall creating trip hazards. Thinking they may be renovating as the outdoor area was up-to-date and clean. But before taking bookings or money they should ensure that the hallways and rooms are a condition acceptable for people who are paying to stay. We had no alternate but to stay but felt ripped off for the money we had paid, it certainly wasn’t cheap
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Clifford

Liked: Staff & service
Pleasant friendly staff.Under the present covid situation.A satisfactory and enjoyable three days.
Stayed 3 nights in Jul 2021