Outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas, pool loungers

Reviews of Apartamentos Best Club Pueblo Indalo

3 out of 5
Apartamentos Best Club Pueblo Indalo
Paseo Del Mediterráneo, 233, Mojacar, Almeria

Reviews

8.4

Very good

Rating 10 - Excellent. 60 out of 156 reviews" "
Rating 8 - Good. 69 out of 156 reviews" "
Rating 6 - Okay. 16 out of 156 reviews" "
Rating 4 - Poor. 6 out of 156 reviews" "
Rating 2 - Terrible. 5 out of 156 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Tania

Beautiful area, nicely kept communal areas, buffet food was good. Lack of drinks around the pool during the day. Some local people/staff a bit rude. A lot of inconveniences with young children, everything is very late.
Stayed 8 nights in Aug 2023
Response from Management on 31 Aug 2023
Dear Guest,First of all, we would like to thank you for your review. We consider our guests feedback very important to improve the service of our hotel. We regret that your expectations of our establishment have not been fully met.I believe that your experience was not typical of our usual level of service and I would like to thank you for taking the time to share your experience with us and again we take this opportunity to offer you my apologies.Kind Regards,Best Pueblo Indalo

10/10 Excellent

Alan

Liked: Cleanliness, room comfort
Poor parking cost !!
Good facilities, helpful staff, good location, only disappointment was the cost of parking ! Busy in Mojocar when I arrived on a Sunday, could not book parking for 1x night only ☹️
Stayed 7 nights in Apr 2023

10/10 Excellent

christine

Travelled with group
Liked: Cleanliness, room comfort
Mini break
Really enjoyed ed our stay at hotel, good fun, good location, only had breakfast but was really good with a good choice. Only downfall was the car park was quite a walk, our room was huge, we had 2 single beds which a were a bit on the small size and would have preferred a double, the amenities were good, enjoyed the water aerobics, pizza restaurant and bowling
Stayed 3 nights in Apr 2023

6/10 Okay

Rosemarie

Stayed 7 nights in Mar 2023
Response from Management on 19 Jul 2023
Estimada cliente,Sentimos de veras que su experiencia no haya sido de su total agrado. Tomamos nota de su comentario y agradecemos todas sus impresiones. Todos nuestros colaboradores trabajan con el fin de satisfacer al cliente y hacer que su estancia sea inolvidable.Esperamos verle pronto de vuelta.Saludos cordiales,Apartamentos Best Pueblo Indalo

6/10 Okay

kevin

Stayed 4 nights in Sep 2022

10/10 Excellent

Frank William

Stayed 3 nights in Jul 2022

6/10 Okay

HIAA

Disliked: Cleanliness, room comfort
Stayed 7 nights in Jun 2022

10/10 Excellent

Erica

Liked: Cleanliness, room comfort
Best Indalo Mojacar
Second time we have been here, apartment in tip top condition and the grounds around the complex maintained very well
Stayed 6 nights in Jun 2022

6/10 Okay

Frederick

Liked: Cleanliness
Unconcerned for age Group
Nice Aparthotel. Food was good but there were streams of different student groups every day. There were numerous and noisy parties next door. We told the reception that we were two older couple (72 & 64yrs old) carrying heavy suitcases but they put us on the top floor when we had asked for a downstairs apartment
Stayed 7 nights in May 2022

8/10 Good

Ian

Liked: Cleanliness
Great value for money and great location.
The hotel is in a great location, the pool and grounds are lovely. We had an apartment at the back so very quiet, however to be around the square would have been noisy due to shows. We went self catering and were a bit disappointed with the facilities, no kettle, limited cooking pots and pans. No vino glasses. But we weren't there on holiday, if we were then we would have eaten out at the array of great bars and restaurants outside the hotel. Woukd definitely recommend and stay again.
Stayed 17 nights in May 2022

8/10 Good

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2022

8/10 Good

Chris

Travelled with family
Liked: Cleanliness
Top holiday
Loved the apartment, pool and staff! The beds weren’t amazing and there was no cleaning products like sponge or washing liquid for the kitchen but we made do, 100% will stay there again!
Stayed 3 nights in May 2022

8/10 Good

gene

Stayed 7 nights in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Perfect hotel
The apartment was modern very well layer out beautifully designed.the hotel had everything and catered for everyone. Lovely place definitely will go back and would certainly recommend it
Stayed 3 nights in May 2022

8/10 Good

trevor

Liked: Cleanliness, amenities, property conditions & facilities
something for all ages
Stayed 2 nights in Apr 2022

8/10 Good

Theresa

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, room comfort
Fabulous Pirate themed water park
Stayed in a 2 bedroomed appointment for one night which was massive! 4 double beds! Grandchildren loved the pirate themed water park! A huge complex! Had to climb 4 flights of stairs with luggage and buggy as lift broken. Good choice and quality for breakfast.
Stayed 1 night in Apr 2022

8/10 Good

awena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the hotel and amenities. It was brilliant for kids and they absolutely loved the pirate pool. Our only complaint was that it was very cold at night and there were no heaters in the rooms so we had to have lots of blankets but we couldn’t warm up somehow. In terms of communication, not many of the staff could speak English at all so we struggled through but missed some vital information because of this and had lots of misunderstandings. We are trying to learn Spanish and definitely do not expect everyone to have to learn English. It’s all part of going away and experiencing new cultures for us.
Stayed 7 nights in Apr 2022

10/10 Excellent

Erica

Liked: Cleanliness, room comfort
Great Hotel for little money
Great value for money, staff were great and hotel was clean
Stayed 4 nights in Sep 2021

10/10 Excellent

Eva Margareta

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All ok
Stayed 2 nights in Jun 2021

10/10 Excellent

Kenneth

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2021

8/10 Good

Alan

Liked: Cleanliness, room comfort
Had a great holiday
Check-in time misleading, on the hotels.com site it says 5 am when it should read 5 pm. Otherwise all excellent. Staff good food above average, accomodation very comfortable. Location perfect. Only down side for those that don't speak any Spanish...all entertainment is in Spanish!!!
Stayed 6 nights in Sep 2020

4/10 Poor

Spencer

Travelled with family
Disliked: Room comfort
Overcrowded, Over priced, Underwhelming!
This could be a fantastic place as it has charm and good facilities. In reality (and I don't know if this is because of COVID) it was very poor. There was a massive shortage of staff, meaning long queues for everything. The dining room was disorganised chaos with no social distancing. Other places I have stayed since COVID have had much better controls and organisation. The food quality both for breakfast and dinner was poor. There was a good selection but no care had gone into its preparation or presentation... If you go here to self cater, make sure you pack lots of supplies. There is a very limited selection of cooking materials in the kitchen. No cloths, dish soap or cleaning materials are provided. There is no kettle or coffee maker in the kitchen either. Apparently these have been removed because of COVID but its ok to touch utensils that hundreds of others have in the dinning room. One last important thing to note.... Air Conditioning. All apartments have AC, this is true. The AC was located in the Lounge/Living area of the apartment not in the bedrooms. This meant the bedrooms were hot and stuffy. When we asked reception for a fan they told us to leave the AC on all day whilst we were out, with all the internal doors open. What a huge waste of energy!! In general, this stay was a huge waste of my energy and not one I would care to repeat. Definitely not to be recommended.
Stayed 2 nights in Sep 2020
Response from Manager hotel on 30 Sept 2020
Dear Spencer, Thank you for sharing your opinion with us. We deeply regret not having met your expectations. We work daily for the well-being of our guests, we are sorry we have not achieved it with you. If you decide to give us another chance in the future, we will be delighted to welcome you. Kind regards, Management team Best Pueblo Indalo

10/10 Excellent

Joanna

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Good hotel nice location breakfast really good . Recommended
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
great quality for price
Great quality for money ; great breakfast buffet nice pool, hotels.com says that check in is at 5 am it is actually at 5 pm so we arrived at 10am to check in and were made aware it was 5pm and our room was not ready . The hotel did everything they could to get us a room as soon as one came availabLê. Our room did smell a bit of a lot of tobacco smoke and the room was a bit warm but aside from that great stay , would go back for sure
Stayed 2 nights in Sep 2020

6/10 Okay

Verified traveller

Great pool area, terrible food, ok rooms
The actual complex itself was really nice with beautiful walkways, views and a great pool area/ leisure facilities etc. The rooms were a little tired though, although there was evidence that the kitchens and bathrooms had been recently upgraded. The worst was the dining experience which was like cattle mart - noisy, chaotic and poor quality. After my first dinner there I spent the night vomiting, likely due to buffet food sitting too long under warm heat lamps. This soured my view of the place. Mojácar is a lively place though with great quality, affordable eating options nearby if you didn’t want to avail of the ‘half board’ or ‘all inclusive’ experience
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautifully run and well kept complex. The apartment was clean and tidy and perfect as a base for our holiday.
Stayed 7 nights in Aug 2019

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall a lovely stay..slightly ruined by some of the staff who were so rude but others like the entertainment staff were so lovely. Could here lots of noise from other apartments next to us and beds not very comfortable but other than that food was great lots of choice great hotel facilities and beautiful apartments. Would recommend.great for children
Stayed 7 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

8/10 Good

Terry

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in May 2019
Response from Booking Department on 29 May 2019
Thanks for staying with us! Your opinion is very important to us.

8/10 Good

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Day away
Nice big apt.
Stayed 1 night in May 2019
Response from Depart de reservas de Pueblo indalo on 29 May 2019
Gracias por hospedarse en Apartamentos Best Pueblo Indalo. Thank you for staying at the Pueblo Indalo Apartment.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 10 days
Easy quick check in from very polite staff. Requested and got ground floor room. Make service every day. Requested change from evening meal to lunch with no issues. Great grounds and look areas. Mojacar is a very relaxing resort with great restaurants. We will go again.
Stayed 10 nights in May 2019
Response from Booking department Pueblo Indalo on 29 May 2019
Thanks for staying with us! Your opinion is very important to us. We hope to see you soon.

2/10 Terrible

Catherine

Stayed 1 night in May 2019
Response from Depart. Reservas on 31 May 2019
Lamento que nuestras instalaciones no hayan sido de su agrado. Esperamos mejorar y que vuelva a confiar en nosotros para disfrutar de sus vacaciones

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a week in a self catering apartment which was lovely and clean - maid visited most days we were there and emptied bins and towels and bedding changed a couple of times while we were there. Great shower. Didn't use the air con as early season but might need heating if staying over winter months. Would be hard to do "full" self catering though as facilities limited - 2 ring hob & combi microwave. Only cutlery was table cutlery, a ladle and a draining spoon - no sharp knife, chopping board etc but we managed! Gardens and pool areas are beautiful and kept spotlessly clean but can imagine them being very busy in high season. There is a daily entertainment programme for children and adults but again didn't use so can't comment. Evening entertainment is in main square so rooms around that will be noisy I imagine! Hotel is right opposite the beach with life guard on duty in high season. Close to restaurants & bars and bus stop is right outside. Small, well stocked shop on site that baked bread each morning. Parking is 12E per day in hotel garage but we managed to park locally with it being early season. Will definitely return but maybe not in high season
Stayed 7 nights in Apr 2019
Response from Booking Department on 29 May 2019
Your opinion is very important to us and your contributions helps us improve. We hope to see you soon. Thank you for staying at the Pueblo Indalo Apartments Greetings

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I went for 9 nights half board the food ok but not the best and the evening meal didn’t start till 8 which was to late in our opinion the self catering room was clean but avoid the rooms with bedrooms facing the square very noisy I stay here again if we ever return to lovely Mojácar tip Mojácar Pueblo is a must see
Stayed 9 nights in Sep 2018

6/10 Okay

Verified traveller

Average
First impressions were good - outside of the hotel and gardens are immaculate. We stayed in one of the apartments, 2 adults and 2 children - we stated this when booking and the apartment was suggested - it wasn't big enough. Beds and sofa bed uncomfortable, small kitchen area, room didn't look like it had been cleaned properly before we arrived. Top swimming pool was nice, quieter than the main bigger pool. Plenty for the kids to do - pool table, table tennis and other games. Expected more for the money we paid - although we did go at peak time. I'd sum it up as average, not the worst hotel we've stayed in, not the best.
Stayed 7 nights in Aug 2018

10/10 Excellent

Ian, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities
Good family resort ,well organised.
Very good for a family resort catering for small children and families in particular. Staff excellent
Stayed 14 nights in Jun 2018

6/10 Okay

alan

Liked: Cleanliness
Disliked: Property conditions & facilities
Low cost but hotel in need of some TLC
The hotel is basic but adequate and in need of some TLC so do not expect any frills, that said it was certainly value for money. The room smelt of smoke and included an ash tray, a previous guest had been smoking and we noticed people smoking in other rooms, the smell went after all the windows had been open for a while.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Basic accommodation that fitted our needs good receptionists very helpful and polite
Stayed 7 nights in Apr 2018

8/10 Good

Willfried

Liked: Cleanliness, property conditions & facilities, room comfort
Good pool
Right across from the beach. Great pool. Great town with many great restaurants and many english expats. Would be nice if u could sign for drinks at the restaurant and pool drink service instead of having to get it yourself.
Stayed 1 night in Sep 2017

8/10 Good

Emily, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the beach and near to Gerrucha
I had a lovely time here in Mojacar, however the hotel entertainment and leaflet activities provided in reception were both very children based so had to search myself on the internet what activities to do.
Stayed 4 nights in Sep 2017

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach front stay
Great 1 bed appt facing beach Very clean recently refurbished Including bfast and dinner which was ok but very busy Would have preferred to self cater but fir the price was great value for money Lots of bars restaurants nearbye Parking no problem across the road
Stayed 1 night in Jun 2017

8/10 Good

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
1 week family holiday
Stayed for 1 week in a 1 bedroom apartment, kitchen is small but can be used to cook, you have to rent a kettle & toaster, apartment cleaned every day we was there, there is a safe again which you can rent, the pool is a really good size and is perfect for the little ones as the large pool is a gradual walk in but it is very cold ...... entertainment is on all day and night with a good variety mainly spoken in Spanish but we didn't mind that

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday
Had a very nice time and stay lovely hotel great entertainment great staff defiantly stay again one downfall which is minor is wifi not avaviable in all parts of hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Mojacar, but not this hotel
The prices for this hotel are very reasonable but everything is geared towards the Spanish visitor. The food was acceptable but we had every breakfast and most dinners from the grill in order to get a hot meal. The room, Lago 11, was spacious but we were woken up each morning at 4.00a.m. by the bins being emptied and there was a problem with mosquitos in the bed which resulted in visits on 3 successive days to the local hospital for urgent treatment, antibiotics and injections. Not much help or sympathy from the reception staff, they could not even direct us to the hospital. We love Mojacar but will not return to this hotel.

8/10 Good

Amanda , Guildford, Surrey UK

Liked: Cleanliness, staff & service, room comfort
Amazing value and very good location.
We were visiting friends so really just needed a place to sleep. Very nice newly refurbished apartment with excellent facilities.

6/10 Okay

Terry, Northamptonshire

Liked: Cleanliness, property conditions & facilities, room comfort
The good, the bad, and the painful
Our stay was for two nights. Our apartment was at the top of umpteen flights of steps. Exhausting! (I'd made the establishment aware that my companion was "challenged" with regard to walking, and could manage only very few steps). Breakfast was chaotic, and we were astonished to encounter the foulest "coffee" imaginable. Dinner, on the other hand was an enjoyable experience. The selection was wide, with something for most tastes. Quality was satisfactory. Staff were efficient and pleasant. We wouldn't use the hotel again, on the basis of the endless flights of steps, and the off-putting breakfast experience. I suppose the Pueblo Indalo "does what it says on the can"

8/10 Good

stuart, alicante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a nice suprise at the pueblo
stayed at the Pueblo for 4 nights,the room was excellent with cooker,fridge,microwave,we did not use any of the appliances because we were on half board.The food in the restaurant was very good,with something for every taste.We will definetly be returning in the future.