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Hotel was conveniently located near interstates & colleges. Quiet. Friendly, helpful staff. Room clean, updated; beds comfortable. Large choice of breakfast, coffee very good.Would return & recommend.
Dear Franklin,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Dear Deana,Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Dear Suzette Song,Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express
Your front end members were super sweet and always there to help you or just to talk if needed. The only thing that needed a little work was radiator kept changing temperature.
Darlene
Stayed 10 nights in Jan 2024
Response from shawn on 12 Feb 2024
Dear Suzette Song,Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express
I was in the allentown area for the weekend and found this hotel to be in a convenient location. Staff that helped me check in were lovely and my checkout process was easy. I loved the included breakfast though i wish they had more options. The room was comfortable and the price was overall decent.
Christina
Stayed 2 nights in Jan 2024
Response from shawn on 12 Feb 2024
Dear Suzette Song,Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express
Dear PrinceThank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Thank you for taking the time to write a review. I'm sorry that you did not enjoy your stay with us. And hope that later in the future you will give us a chance to make things right.We value our customers / guests and always want everyone to have the best experience.
Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Double charged me for the room I booked for my elderly aunt. No one would help resolve it
Heather
Response from shawn on 21 Feb 2024
Dear Heather,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
8/10 Good
Nancy
23 Dec 2023
Nancy
Stayed 3 nights in Dec 2023
Response from shawn on 12 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 Excellent
SUSAN
16 Dec 2023
SUSAN
Stayed 1 night in Dec 2023
Response from shawn on 12 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
As a Trans women, I wish to say thankyou, your staff was very courteous, I felt very safe there.
Christopher
Stayed 1 night in Nov 2023
Response from shawn on 12 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
8/10 Good
kenneth
13 Dec 2023
kenneth
Stayed 1 night in Dec 2023
Response from shawn on 12 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
My stay with fine at Holiday Inn express. Our room was comfortable. The only problem was, the shower pressure was very low and there was no hot water. Only lukewarm water, even after some time. That was really not pleasant. But the service was great besides that problem.
Dear Chris,Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
The hotel is very nice and clean. The service was top notch and breakfast was excellent. My only complaint is that the walls are on the thin side, so sometimes you can hear the neighbors.
I just have a few suggestions. we would have liked it if our room refrigerator had 4 free bottles of water and possibly a few snacks. Was starved when finally got to hotel.
Staff allowed us an early check in, which was great!
Both front desk employees were excellent people. Very kind and very polite. Were very helpful
Breakfast in am was good
Dear LisaThank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express- Dorneyville
8/10 Good
mike
25 Oct 2023
Liked: Cleanliness, room comfort
OK +
OK, free parking, good bar food next door to watch the game
mike
Stayed 2 nights in Oct 2023
Response from Shawn on 30 Oct 2023
Dear MikeThank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express- Dorneyville
there were 6 of us, the hotel was at a great location, breakfast was very good, Steven at the front desk was amazing, an absolute great person to greet your guests.
Bruce
Stayed 3 nights in Oct 2023
Response from Shawn on 30 Oct 2023
Dear BruceThank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express- Dorneyville
Dear KellyThank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express- Dorneyville
10/10 Excellent
Ion
Travelled with family and small children
22 Oct 2023
Liked: Cleanliness, amenities
Clean place with friendly staff
Ion
Stayed 1 night in Oct 2023
Response from Shawn on 30 Oct 2023
Dear Ion Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express- Dorneyville
Dear Kenneth Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express- Dorneyville
8/10 Good
Chevonne
15 Oct 2023
Chevonne
Stayed 1 night in Oct 2023
6/10 Okay
Elizabeth, Fairfax Station
Travelled with partner
13 Oct 2023
Liked: Staff & service
There was Cobweb in the upper corner of the walls by the bed in our room. The rest of the room looked clean, the bed creaked and the mattress was worn and uncomfortable. When I went to shower I found a large spider in the bathroom by the hooks where I had put my clothes. Also there was a cigarette smell in the room. The breakfast buffet was very good.
Elizabeth
Stayed 1 night in Oct 2023
Response from Shawn on 30 Oct 2023
Dear ElizabethThank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments
2/10 Terrible
Joseph
9 Oct 2023
Check in was abysmal.
Joseph
Stayed 1 night in Oct 2023
Response from Shawn on 30 Oct 2023
Dear JosephThank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments
Dear Sandra,Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 6104379255 or holidayinnexpressfds@gmail.com.Sincerely,shawn spencer General Manager6104379255holidayinnexpressfds@gmail.com
6/10 Okay
Kendra
Travelled with partner
22 Sept 2023
Liked: Staff & service
The staff was nice but the rooms were a bit run down and the bed was uncomfortable.
Kendra
Stayed 1 night in Sep 2023
Response from Shawn on 24 Oct 2023
Dear KendraThank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 6104379255 or holidayinnexpressfds@gmail.com.Sincerely,shawn spencer General Manager6104379255holidayinnexpressfds@gmail.com
Staff was amazing, room was beautiful, and the location perfect for our needs.
Kathleen
Stayed 1 night in Sep 2023
Response from Shawn on 24 Oct 2023
Dear Kathleen,Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 6104379255 or holidayinnexpressfds@gmail.com.Sincerely,shawn spencer General Manager6104379255holidayinnexpressfds@gmail.com
10/10 Excellent
Shannon
Travelled with partner
11 Sept 2023
Liked: Amenities
Nice room. Great, friendly staff. Would def stay again. We were just passing through would have been nice to spend more time! Pleasantly surprised by the free hot breakfast!
Shannon
Stayed 1 night in Sep 2023
Response from Shawn on 30 Oct 2023
Dear ShannonThank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express- Dorneyville
6/10 Okay
laura
Travelled with family
9 Sept 2023
Is close to the park. I went before is was better this time I didn’t like much the bathroom it wasn’t very clean
laura
Stayed 1 night in Sep 2023
Response from Shawn on 30 Oct 2023
Dear LauraThank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments
Dear EufemioThank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express- Dorneyville
I got a room with 2 queen size beds. One bed was good the other bed felt really uncomfortable. One of the bed sheets had this small red stain on it. We was on the 3rd floor as soon as you get off the elevator it was a real bad smell. Once we got into the room even worst. We spray a bunch of Lysol and linen sprays everywhere. The bathroom had a stains that were permanent. The soap dispenser and body wash kept getting stuck. My daughter and I walked around barefoot and are feet got so dirty.
The staff was amazing and very nice and the breakfast was good.
Joshua
Stayed 2 nights in Sep 2023
Response from Shawn on 24 Oct 2023
Dear Joshua,Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 6104379255 or holidayinnexpressfds@gmail.com.Sincerely,shawn spencer General Manager6104379255holidayinnexpressfds@gmail.com
6/10 Okay
Staci
Travelled with family
5 Sept 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
Staci
Stayed 2 nights in Sep 2023
Response from Shawn on 24 Oct 2023
Dear Staci,Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 6104379255 or holidayinnexpressfds@gmail.com.Sincerely,shawn spencer General Manager6104379255holidayinnexpressfds@gmail.com
6/10 Okay
Jay
5 Sept 2023
Jay
Stayed 2 nights in Sep 2023
Response from Shawn on 24 Oct 2023
Dear Jay,Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 6104379255 or holidayinnexpressfds@gmail.com.Sincerely,shawn spencer General Manager6104379255holidayinnexpressfds@gmail.com
4/10 Poor
Sarah
2 Sept 2023
Sarah
Stayed 1 night in Sep 2023
Response from Shawn on 24 Oct 2023
Dear SarahThank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 6104379255 or holidayinnexpressfds@gmail.com.Sincerely,shawn spencer General Manager6104379255holidayinnexpressfds@gmail.com
Dear MarisolThank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 6104379255 or holidayinnexpressfds@gmail.com.Sincerely,shawn spencer General Manager6104379255holidayinnexpressfds@gmail.com
Dear Anonymous, Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 6104379255 or holidayinnexpressfds@gmail.com.Sincerely,shawn spencer General Manager6104379255holidayinnexpressfds@gmail.com