Exterior

Reviews of Holiday Inn Express & Suites Allentown-Dorney Park Area, an IHG Hotel

2.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 469 out of 926 reviews" "
Rating 8 - Good. 307 out of 926 reviews" "
Rating 6 - Okay. 85 out of 926 reviews" "
Rating 4 - Poor. 38 out of 926 reviews" "
Rating 2 - Terrible. 27 out of 926 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was conveniently located near interstates & colleges. Quiet. Friendly, helpful staff. Room clean, updated; beds comfortable. Large choice of breakfast, coffee very good.Would return & recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Stayed 1 night in Feb 2024

2/10 Terrible

franklin

Stayed 1 night in Feb 2024
Response from shawn on 21 Feb 2024
Dear Franklin,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Excellent

Deana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Feb 2024
Response from shawn on 21 Feb 2024
Dear Deana,Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Julio

Travelled with family
Liked: Amenities, property conditions & facilities
The customer service was awesome
Stayed 1 night in Feb 2024
Response from shawn on 12 Feb 2024
Dear Suzette Song,Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your front end members were super sweet and always there to help you or just to talk if needed. The only thing that needed a little work was radiator kept changing temperature.
Stayed 10 nights in Jan 2024
Response from shawn on 12 Feb 2024
Dear Suzette Song,Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Myriam

Liked: Cleanliness
Stayed 2 nights in Jan 2024

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in the allentown area for the weekend and found this hotel to be in a convenient location. Staff that helped me check in were lovely and my checkout process was easy. I loved the included breakfast though i wish they had more options. The room was comfortable and the price was overall decent.
Stayed 2 nights in Jan 2024
Response from shawn on 12 Feb 2024
Dear Suzette Song,Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

2/10 Terrible

Prince

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from shawn on 21 Feb 2024
Dear PrinceThank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

2/10 Terrible

Dena

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible management and customer service.
Stayed 1 night in Dec 2023
Response from shawn on 12 Jan 2024
Thank you for taking the time to write a review. I'm sorry that you did not enjoy your stay with us. And hope that later in the future you will give us a chance to make things right.We value our customers / guests and always want everyone to have the best experience.

10/10 Excellent

Saban

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Jan 2024
Response from shawn on 12 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Kelli

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from shawn on 12 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities
Double charged me for the room I booked for my elderly aunt. No one would help resolve it
Response from shawn on 21 Feb 2024
Dear Heather,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

8/10 Good

Nancy

Stayed 3 nights in Dec 2023
Response from shawn on 12 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

SUSAN

Stayed 1 night in Dec 2023
Response from shawn on 12 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a Trans women, I wish to say thankyou, your staff was very courteous, I felt very safe there.
Stayed 1 night in Nov 2023
Response from shawn on 12 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Good

kenneth

Stayed 1 night in Dec 2023
Response from shawn on 12 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Good

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn West
My stay with fine at Holiday Inn express. Our room was comfortable. The only problem was, the shower pressure was very low and there was no hot water. Only lukewarm water, even after some time. That was really not pleasant. But the service was great besides that problem.
Stayed 1 night in Dec 2023

10/10 Excellent

chris

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from shawn on 21 Feb 2024
Dear Chris,Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding
Stayed 2 nights in Nov 2023
Response from shawn on 12 Jan 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Tulio, Carmel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Nov 2023

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 2 nights in Nov 2023

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
The hotel is very nice and clean. The service was top notch and breakfast was excellent. My only complaint is that the walls are on the thin side, so sometimes you can hear the neighbors.
Stayed 1 night in Nov 2023

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice.
Stayed 1 night in Nov 2023

6/10 Okay

april

Travelled with family
College visit
Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful.
Stayed 4 nights in Nov 2023

10/10 Excellent

Vickie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attended a Concert in Allentown PA
I just have a few suggestions. we would have liked it if our room refrigerator had 4 free bottles of water and possibly a few snacks. Was starved when finally got to hotel. Staff allowed us an early check in, which was great! Both front desk employees were excellent people. Very kind and very polite. Were very helpful Breakfast in am was good
Stayed 1 night in Nov 2023

2/10 Terrible

allan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Shawn on 30 Oct 2023
Dear LisaThank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express- Dorneyville

8/10 Good

mike

Liked: Cleanliness, room comfort
OK +
OK, free parking, good bar food next door to watch the game
Stayed 2 nights in Oct 2023
Response from Shawn on 30 Oct 2023
Dear MikeThank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express- Dorneyville

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
there were 6 of us, the hotel was at a great location, breakfast was very good, Steven at the front desk was amazing, an absolute great person to greet your guests.
Stayed 3 nights in Oct 2023
Response from Shawn on 30 Oct 2023
Dear BruceThank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express- Dorneyville

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 1 night in Oct 2023
Response from Shawn on 30 Oct 2023
Dear KellyThank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express- Dorneyville

10/10 Excellent

Ion

Travelled with family and small children
Liked: Cleanliness, amenities
Clean place with friendly staff
Stayed 1 night in Oct 2023
Response from Shawn on 30 Oct 2023
Dear Ion Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express- Dorneyville

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Shawn on 30 Oct 2023
Dear Kenneth Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express- Dorneyville

8/10 Good

Chevonne

Stayed 1 night in Oct 2023

6/10 Okay

Elizabeth, Fairfax Station

Travelled with partner
Liked: Staff & service
There was Cobweb in the upper corner of the walls by the bed in our room. The rest of the room looked clean, the bed creaked and the mattress was worn and uncomfortable. When I went to shower I found a large spider in the bathroom by the hooks where I had put my clothes. Also there was a cigarette smell in the room. The breakfast buffet was very good.
Stayed 1 night in Oct 2023
Response from Shawn on 30 Oct 2023
Dear ElizabethThank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments

2/10 Terrible

Joseph

Check in was abysmal.
Stayed 1 night in Oct 2023
Response from Shawn on 30 Oct 2023
Dear JosephThank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments

10/10 Excellent

Sandra, MIDDLETOWN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like that didn’t have a pool
Stayed 2 nights in Aug 2023
Response from Shawn on 24 Oct 2023
Dear Sandra,Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 6104379255 or holidayinnexpressfds@gmail.com.Sincerely,shawn spencer General Manager6104379255holidayinnexpressfds@gmail.com

6/10 Okay

Kendra

Travelled with partner
Liked: Staff & service
The staff was nice but the rooms were a bit run down and the bed was uncomfortable.
Stayed 1 night in Sep 2023
Response from Shawn on 24 Oct 2023
Dear KendraThank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 6104379255 or holidayinnexpressfds@gmail.com.Sincerely,shawn spencer General Manager6104379255holidayinnexpressfds@gmail.com

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, room was beautiful, and the location perfect for our needs.
Stayed 1 night in Sep 2023
Response from Shawn on 24 Oct 2023
Dear Kathleen,Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 6104379255 or holidayinnexpressfds@gmail.com.Sincerely,shawn spencer General Manager6104379255holidayinnexpressfds@gmail.com

10/10 Excellent

Shannon

Travelled with partner
Liked: Amenities
Nice room. Great, friendly staff. Would def stay again. We were just passing through would have been nice to spend more time! Pleasantly surprised by the free hot breakfast!
Stayed 1 night in Sep 2023
Response from Shawn on 30 Oct 2023
Dear ShannonThank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express- Dorneyville

6/10 Okay

laura

Travelled with family
Is close to the park. I went before is was better this time I didn’t like much the bathroom it wasn’t very clean
Stayed 1 night in Sep 2023
Response from Shawn on 30 Oct 2023
Dear LauraThank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments

10/10 Excellent

Eufemio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service!
Stayed 1 night in Sep 2023
Response from Shawn on 30 Oct 2023
Dear EufemioThank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express- Dorneyville

6/10 Okay

Joshua

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
My Experience
I got a room with 2 queen size beds. One bed was good the other bed felt really uncomfortable. One of the bed sheets had this small red stain on it. We was on the 3rd floor as soon as you get off the elevator it was a real bad smell. Once we got into the room even worst. We spray a bunch of Lysol and linen sprays everywhere. The bathroom had a stains that were permanent. The soap dispenser and body wash kept getting stuck. My daughter and I walked around barefoot and are feet got so dirty. The staff was amazing and very nice and the breakfast was good.
Stayed 2 nights in Sep 2023
Response from Shawn on 24 Oct 2023
Dear Joshua,Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 6104379255 or holidayinnexpressfds@gmail.com.Sincerely,shawn spencer General Manager6104379255holidayinnexpressfds@gmail.com

6/10 Okay

Staci

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Shawn on 24 Oct 2023
Dear Staci,Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 6104379255 or holidayinnexpressfds@gmail.com.Sincerely,shawn spencer General Manager6104379255holidayinnexpressfds@gmail.com

6/10 Okay

Jay

Stayed 2 nights in Sep 2023
Response from Shawn on 24 Oct 2023
Dear Jay,Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 6104379255 or holidayinnexpressfds@gmail.com.Sincerely,shawn spencer General Manager6104379255holidayinnexpressfds@gmail.com

4/10 Poor

Sarah

Stayed 1 night in Sep 2023
Response from Shawn on 24 Oct 2023
Dear SarahThank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 6104379255 or holidayinnexpressfds@gmail.com.Sincerely,shawn spencer General Manager6104379255holidayinnexpressfds@gmail.com

10/10 Excellent

Marisol

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I would like to have a pool.
Stayed 3 nights in Aug 2023
Response from Shawn on 24 Oct 2023
Dear MarisolThank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 6104379255 or holidayinnexpressfds@gmail.com.Sincerely,shawn spencer General Manager6104379255holidayinnexpressfds@gmail.com

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff/ modern room
Stayed 2 nights in Aug 2023
Response from Shawn on 24 Oct 2023
Dear Anonymous, Thank you for taking the time to tell us about your experience at Holiday Inn Express ALLENTOWN CEN - DORNEYVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 6104379255 or holidayinnexpressfds@gmail.com.Sincerely,shawn spencer General Manager6104379255holidayinnexpressfds@gmail.com