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I wanted to order flowers for my room to surprise my guest and I could not get anyone to help me. they just gave me numbers to call and it was a runaround . very poor customer service and very disappointed
Considering the size of the hotel, they didn't have enough staff at front desk. The staff they had were trying there best to help guests. Food in there restaurant was good. Also nice pool area for handout.
Nice place to stay. Reminds me of older inns in Europe. The breakfast was way better than you get in the business chain hotels. Nice restaurant on site with cocktail bar. Each room appears to be different ... If you are looking for something different this would be it.
Was hir to miss. We were there 7 days and 3 of those we got no service. The other 4, service was very good and housekeeping met all of our requests.
Excellent. Staff, food, breakfast, fresh cookies at the door. Spacious suite. Awesome. Kids lived it too. First hotel for my 2 year old.
Beautiful stay, most friendly staff I've ever encountered, welcoming front desk. The stay here is enough to bring me back to Bethlehem, PA. Romantic feel, an immersive experience, really takes you back to the time and era, it was peaceful, incredibly quiet room,
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