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Reviews of Days Inn by Wyndham Hornell NY

2 out of 5
Days Inn by Wyndham Hornell NY
Route 36 and Webb Crossing, I-86 Exit 34 South, Hornell, NY

Reviews

6.6
Rating 10 - Excellent. 82 out of 553 reviews" "
Rating 8 - Good. 184 out of 553 reviews" "
Rating 6 - Okay. 142 out of 553 reviews" "
Rating 4 - Poor. 98 out of 553 reviews" "
Rating 2 - Terrible. 47 out of 553 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Joanna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very satisfied
Stayed 1 night in Mar 2024

10/10 Excellent

Jame

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was neat and tidy. Staff was helpfull.
Stayed 1 night in Mar 2024

10/10 Excellent

Charlie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and newly remodeled
Stayed 1 night in Feb 2024

4/10 Poor

Lora

Stayed 1 night in Feb 2024

4/10 Poor

Anne

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There were just a lot of little things that were problematic. The faucet in the sink was broken. There is only one computer type chair in the room. Nowhere to sit and relax. The ice machine was broken. The coffee at breakfast was horrible and cold. The lock to the side door did not work with the key card. I wouldn’t recommend. In fact, we actually left a day early.
Stayed 3 nights in Jan 2024

2/10 Terrible

Lisa

Disliked: Cleanliness
Stayed 2 nights in Jan 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Starr

Travelled with family and small children
Property was dated. It worked for a quick trip to visit my son in nearby Alfred State.
Stayed 2 nights in Oct 2023

2/10 Terrible

Lisa

Disliked: Cleanliness, amenities, property conditions & facilities
There is nothing saying that there is massive construction going on in the lobby and 1st floor hallway. My room was covered with concrete dust, the exterior door was never locked, I had to listen to construction workers on a Sunday until after 630pm and then started before 7am. I had to walk around the building to get the breakfast which was horrible, my food tasted like dust taste
Stayed 1 night in Nov 2023

6/10 Okay

Paul

Disliked: Cleanliness, amenities, property conditions & facilities
Honestly, this motel probably shouldn’t even be open. If I had my wife with me on this trip, I probably wouldn’t have gotten out of the car and would have just eaten the cost and gone elsewhere. As I pulled up into the parking lot I wondered if it was open. There is obviously a lot of renovation work going on and as I went into the lobby there was work actively going on, and as I checked in I noticed there was drywall dust covering everything. Because of the work you cannot access rooms through the lobby, so I was told to use the rear entrance. I went to the back and the door has no latching mechanism, so the motel is open to anywho wants to walk right in. Talk about unsafe! Rooms next to mine and across the hall are in various stages of repair and their doors are propped open. The hallway carpets, as you can imagine with all this work going on are filthy. My room is fairly clean but there was some dust and dirt on the bed covers. Nowhere on the hotel page provided by Expedia, or on the motel’s own website is there any mention of work going on. I am usually a pretty forgiving customer, but I can truly say this is the worst place I have ever stayed. I don’t blame Expedia for the condition of the hotel, but I do think Expedia should check the conditions of properties before putting them on your website. I trust what I see on your site and this time you failed me.
Stayed 1 night in Nov 2023

10/10 Excellent

John S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Hornell
Overnight stay. Camden was great! Despite construction, the play was comfortable.
Stayed 1 night in Nov 2023

10/10 Excellent

damaris

Stayed 1 night in Oct 2023

6/10 Okay

James

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient to schools. Poorly maintained. Carpet was dirty. Bath room has water damage and neglected areas. Hallway ceiling has water damage.
Stayed 1 night in Oct 2023

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Gerald

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Receptionist must have a bad day- asked for "name" and "ID" and described room location as "eft and down the hall". Continental breakfast included juice, coffee, and an orange or apple?????
Stayed 1 night in Sep 2023

6/10 Okay

Jorge

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Sep 2023

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Sep 2023

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Suzann

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

4/10 Poor

Nicole

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
My room #226 smelled like an ashtray when we arrived. I told the desk but they didnt have another room. Had to sleep with the window open and fan going to try to air it out. Expedia said they had continental breakfast but they don't. Definitely disappointed
Stayed 1 night in Sep 2023

8/10 Good

Amadou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Latoya

Travelled with family
Disliked: Amenities, property conditions & facilities
Molded and unrenovated. There is never anyone at the front desk and they advertise that they have free breakfast but at our stay there was 3packs of oatmeal 6 fruits and the didn’t even have milk just hot water.
Stayed 2 nights in Aug 2023

10/10 Excellent

PAULA

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location.
Stayed 3 nights in Aug 2023

6/10 Okay

Kenya

Liked: Staff & service
Stayed 1 night in Aug 2023

6/10 Okay

Kimberly

Stayed 1 night in Aug 2023

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort
good room
tv didn't work but I had my tablet so I was ok.room was clean and comfy
Stayed 1 night in Aug 2023

4/10 Poor

Kim

Travelled with family
Disliked: Staff & service, amenities
When we booked online it said there was breakfast. When we woke up there was nothing. Staff said the owner doesn’t want to do it anymore but still advertises it. Also our checkin took 30 mins and was horrible
Stayed 1 night in Aug 2023

6/10 Okay

Jonathan M.

Disliked: Amenities
The property was fine, the bed was comfortable and the site was conveniently located. My wake up call never came, so I was quite late for an appointment. The person at the desk said he rang my room, but the phone never rang.
Stayed 1 night in Aug 2023

8/10 Good

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Andrea

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was rude. Only one room key worked. Smelled like cigarette smoke Air conditioner was so loud Good water pressure in the shower. Quiet besides the air conditioner. Clean rooms.
Stayed 1 night in Aug 2023

8/10 Good

Nataliya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. My husband, my daughter, and I stayed two nights at the hotel. Room was clean, beds comfortable. The room had a fridge and microwave. The only thing I didn’t like is instead of real breakfast they put fake, plastic food, decorations. I recommend to remove fake food from the countertop. if there is no breakfast, it’s fine, but fake food looks funny.
Stayed 2 nights in Aug 2023

4/10 Poor

Renee

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
pros: Friendly Staff Cons: unclean room, no free complimentary breakfast choices. Majority on the counter were fake
Stayed 2 nights in Aug 2023

6/10 Okay

Karl

Travelled with family, Business traveller
Disliked: Amenities
Room was clean. Facility is in need of repairs and outdated. Convenient bed for the night. Breakfast consisted of instant oatmeal and apples. An affordable place to spend the night.
Stayed 1 night in Aug 2023

2/10 Terrible

Robert

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I selected this place over others due to it offering free breakfast. Choice of coffee, juice apple or orange and instant oatmeal is not complementary breakfast. This is borderline fraud and at least ‘bait and switch’!
Stayed 1 night in Aug 2023

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in as I had paid online with hotels.com. The receptionist asked where I wanted to be placed and was given my choice. We were only there overnight, only disappointment was there was not much of a breakfast and no half and half for coffee. Room was comfortable, loved having the frig and microwave available.
Stayed 1 night in Aug 2023

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Both end doors of unit , which should be locked, couldn’t. Water all over our wing of the first floor. Toilet plunger two doors from ours. We had to use it too!!!! Awful awful awful!!!!
Stayed 2 nights in Jul 2023

2/10 Terrible

Penny

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is not as advertised. Bathroom was filthy we couldn’t even shower. Breakfast is being discontinued without notice so there wasn’t anything to eat in the morning. There was, however very tacky “fake” food on display where food should’ve been. It was horrible.
Stayed 1 night in Jul 2023

4/10 Poor

Christopher

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pubic hair, pubic hair, found in the bathroom every day of my four nights day. This was one of five rooms. I brought it to the attention of the desk help the day we checked in. It was still there the day we checked out, nasty, nasty, super nasty.
Stayed 3 nights in Jul 2023

10/10 Excellent

Patrick

Stayed 1 night in Jul 2023

2/10 Terrible

Valerie

Stayed 1 night in Jul 2023

6/10 Okay

rafi

Stayed 1 night in Jul 2023

10/10 Excellent

Debra, NORWICH

Stayed 1 night in Jul 2023

6/10 Okay

Mandar

Travelled with family
Liked: Staff & service
Scenic Hotel Location
The natural site of this hotel. It was really green all around it. On route to the hotel, the Traffic was almost nothing during the night. daytime travel was very scenic.
Stayed 1 night in Jul 2023

4/10 Poor

Doug

The main reason for the overall poor rating was the extraneous noise (people talking loudly in the lobby area) that woke me up on two consecutive nights. My room was steps away from the check-in counter and had I known this was going to be a problem I would have immediately requested a different room upon arrival.
Stayed 3 nights in Jun 2023

8/10 Good

LYNNE, Westfield

Stayed 1 night in Jun 2023

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Shower was disappointing
The shower was not good. There was visible black mold on the seams, and the shower fixture was confusing and the water pressure was very low.
Stayed 1 night in Jun 2023

10/10 Excellent

Mark A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great!
Stayed 1 night in Jun 2023

10/10 Excellent

Cynthia

Travelled with family
The location was perfect. The employees were very nice.
Stayed 3 nights in Jun 2023