Ratings based on 171 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from North

Comfortable with good food

Posted 12-Aug-2016
Food very good. Roast beef superb. No pint glasses annoying and tad childish.WIFI not good enough. Location excellent. Pool good. Entertainment from 1980s.
4out of 5
by A verified traveller from leicester england

nice hotel, close to the beach

Posted 08-Aug-2016
Pros: lovely interior, 90% of staff very friendly, lovely food, close to the beach but not too close,
Cons: more information via reception staff or leaflets on trains, buses, places of interest or to visit,
Location: I don't know much but found a local boat that goes over to the Benidorm island. local shopping area. beach.
lovely hotel with pleasant interior. Unfortunately when we registered in we were not offered any local information and as this was our first visit to Benidorm we had no knowledge of the local area , plus no information leaflets either in the room. The view from our room was great but very noisy in the evening. The usual very early rush to put towels on beds by other guests in the morning left us with a long search for a umbrella and beds. The food was mostly very good with great variety but at times was a little on the cold side.
5out of 5
by A verified traveller

good everything (nearly)

Posted 29-Jul-2016
All great except aircon iffy and poor quality bacon at breakfast. But please book the hotel because it is great value and great location
5out of 5
by A verified traveller

Fab hotel with a freezing pool

Posted 19-May-2016 on Hotels
This is a fabulous hotel in every way, the food is excellent, the only thing that lets this hotel down is the pool, because it's in the shade until lunch time it's absolutely freezing, it needs to be heated
5out of 5
by A verified traveller from Leeds

Nice hotel lives up to its 4 stars

Posted 13-May-2016
Pros: The staff were very good nothing was too much trouble
Location: It is a short walk to both the Old town and Levante beach
Had a good holiday at this hotel,food was really good the drinks were genuine ie not watered and the hotel was spotlessly clean.
5out of 5
by Derek from Wigan

Posted 23-Apr-2016 on Hotels
Excellent Stay, would 100% recommend this hotel
5out of 5
by A verified traveller

50th celebration

Posted 21-Apr-2016 on Hotels
excellent service throughout the stay the hotel is worth a visit and will be used again by members of this party
3out of 5
by mary m.

60th Birhday Celebration

Posted 19-Apr-2016 on Ebookers
I stayed with five other ladies for my 60th birthday and we took the select option as it was a special occasion. The select lounge was oversubscribed and at night we were unable to have a seat. The branded drinks were only allowed to be consumed in the lounge. We had assumed as we were unable to sit in the lounge we would be able to have them in the main bar downstairs as we had on our select bands but we were told no it would not be possible we would have to pay. We also noticed that Captain Morgans Rum was also in the bar for customers to pay for but we were told this drink was not allowed in the select lounge. My friend an occasional drinker can only enjoy this drink but out of principal did not buy it. I had visited this hotel four years ago and I had enjoyed it hence my choosing this particular hotel but the hotel has deteriorated. I had asked for a packed lunch for the previous day as I was going to the beach in the morning but I was told this was not possible. My last visit the option for a packed lunch was on offer. I feel I could have had a more relaxing and enjoyable stay in various other hotels in Benidorm. The whole drinks scenario needs to be addressed. We certainly did not have value for money.
5out of 5
by A verified traveller from Cardiff

Very good all inclusive hotel with good location

Posted 14-Apr-2016
Pros: Adult only; no hen or stag parties; and all inclusive and good variety of food..
Cons: If anything, I think the lounge area could be upgraded .. the suites are very low and difficult to get up from - especially for older people ..
Location: Good nearby location to beach & shops
We returned to the Hotel Sandos Monaco Hotel last week after having spent a week there in November 2015. We found the staff very accommodating in every way, and the hotel was most comfortable and enjoyable. It was in a good quiet location but near enough to everything. Certainly somewhere I would return to and would recommend. Good value for money!
3out of 5
by A verified traveller

Nice room.

Posted 12-Apr-2016
Pros: Room
Good food Nice room Car parking should be for free including with the room price