Ratings based on 167 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Leeds

Nice hotel lives up to its 4 stars

Posted 13-May-2016
Pros: The staff were very good nothing was too much trouble
Location: It is a short walk to both the Old town and Levante beach
Had a good holiday at this hotel,food was really good the drinks were genuine ie not watered and the hotel was spotlessly clean.
5out of 5
by Derek from Wigan

Posted 23-Apr-2016 on Hotels
Excellent Stay, would 100% recommend this hotel
5out of 5
by A verified traveller

50th celebration

Posted 21-Apr-2016 on Hotels
excellent service throughout the stay the hotel is worth a visit and will be used again by members of this party
3out of 5
by mary m.

60th Birhday Celebration

Posted 19-Apr-2016 on Ebookers
I stayed with five other ladies for my 60th birthday and we took the select option as it was a special occasion. The select lounge was oversubscribed and at night we were unable to have a seat. The branded drinks were only allowed to be consumed in the lounge. We had assumed as we were unable to sit in the lounge we would be able to have them in the main bar downstairs as we had on our select bands but we were told no it would not be possible we would have to pay. We also noticed that Captain Morgans Rum was also in the bar for customers to pay for but we were told this drink was not allowed in the select lounge. My friend an occasional drinker can only enjoy this drink but out of principal did not buy it. I had visited this hotel four years ago and I had enjoyed it hence my choosing this particular hotel but the hotel has deteriorated. I had asked for a packed lunch for the previous day as I was going to the beach in the morning but I was told this was not possible. My last visit the option for a packed lunch was on offer. I feel I could have had a more relaxing and enjoyable stay in various other hotels in Benidorm. The whole drinks scenario needs to be addressed. We certainly did not have value for money.
5out of 5
by A verified traveller from Cardiff

Very good all inclusive hotel with good location

Posted 14-Apr-2016
Pros: Adult only; no hen or stag parties; and all inclusive and good variety of food..
Cons: If anything, I think the lounge area could be upgraded .. the suites are very low and difficult to get up from - especially for older people ..
Location: Good nearby location to beach & shops
We returned to the Hotel Sandos Monaco Hotel last week after having spent a week there in November 2015. We found the staff very accommodating in every way, and the hotel was most comfortable and enjoyable. It was in a good quiet location but near enough to everything. Certainly somewhere I would return to and would recommend. Good value for money!
3out of 5
by A verified traveller

Nice room.

Posted 12-Apr-2016
Pros: Room
Good food Nice room Car parking should be for free including with the room price
5out of 5
by michael k.

60th birthday party

Posted 28-Mar-2016 on Ebookers
Great overall experience quality hotel and staff the all inclusive was as expected good choice of food and drink served by first class staff
3out of 5
by A verified traveller

Bien pero mejorable.

Posted 23-Mar-2016 on Hotels
Todo Incluido muy mejorable. Si quieres alguna copa con bebida de una marca conocida (que no premium), has de pagar un extra... Buffet de calidad media. Buen tamaño de la habitación. Las 4 estrellas ya son muy relattivas....
4out of 5
by A verified traveller

This traveller left a rating score only Posted 22-Mar-2016 on Hotels
5out of 5
by Enrique

This traveller left a rating score only Posted 09-Mar-2016 on Hotels