Ratings based on 118 Verified Reviews

4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from London

Exceptional service from Staff

Posted 26-Dec-2016
Lovely hotel close to the beach and also close to restaurants and shops. Very family friendly my five year and one year old thoroughly enjoyed themselves. My husband and I was able to relax and enjoy our holiday. I have been to many fine hotels but this is the first time I have come across a hotel with such excellent staff service, from the front of house to the dining room staff and even the room cleaning staff were professional and extremely helpful.The food was tasty and we had a variety of choices. I would highly recommend this hotel. I am not one to write a review but I felt that I just should because of the pleasant time our family had. I would highly recommend a sea view room...........the sea views are stunning
4out of 5
by A verified traveller

Bien situado

Posted 16-Nov-2016 on Hotels
Está muy céntrico. La comida poco variada . Personal amable
5out of 5
Recommended
for Everyone
by A verified traveller from herts

First class..

Posted 16-Nov-2016
Pros: The staff, the comfort of beds, the food 5*, the cleanliness..
Cons: The indoor pool has far too much chlorine, it's overpowering when you go in.. If it's not the amount of chlorine then it needs better ventilation.. Ha
Location: Great location..couldn't be better.
Great hotel, staff lovely, room immaculate, food couldn't fault it, great location, beaches so clean €4.50 per day for sunbed, parasol the same price. Come out of hotel turn right to pontiente beach, just lovely, peaceful and beautiful. Turn right, go to centre ( centro) of the town then beyond that new benidorm. I wasn't sure about going to benidorm, how wrong was I, it has something for everyone, a little gem..
5out of 5
Recommended
for Everyone
by A verified traveller from England

Exellent hotel and facilities. friendly staff .

Posted 11-Nov-2016
Pros: very good position on boulevard and near promenade.
Cons: Didn't apply.
Location: Excellent location, handy for shops and promenades.
very nice room. Evening entertainment very good.
5out of 5
Recommended
for Everyone
by A verified traveller from england

Near the beach and nice hotel.

Posted 10-Nov-2016
Pros: Near the beach shops friendly and concerned staff clean and beautiful hotel.
Cons: Needs to serve vegetarian hot foods. The sauna is too hot and spa is too cold.
Location: Near the beach and shops,shuttle stop.
I have a beautiful and memorable bday which they gave me a bottle of wine,unfortunately I don't drink so I gave it back to the staff .Thank you anyway for your concerned.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 09-Nov-2016 on Hotels
5out of 5
by A verified traveller

Posted 12-Sep-2016 on Hotels
Flott hotell,veldig bra beligenhet.Fint basengområde. Veldig god mat-topp service!! Anbefaler på det varmeste
3out of 5
Recommended
for Everyone
by A verified traveller from Sweden

Very rude night shift staff.

Posted 03-Sep-2016
I would say that the hotel and its location is for retired couples over 65. The entire beach was populated by old people. So if you're young then stay in Lavente instead. The lunch buffe is not up to par with other hotels.
4out of 5
by Michael

Posted 30-Aug-2016 on Hotels
Internet var ikke godt
2out of 5
by A verified traveller

Posted 25-Aug-2016
Room condition could've been better with two squeaking doors, musky odor and two lights were out when we arrived and paper thin walls meant your heard every little noise and conversation of adjacent room. The pictures of the room on Expedia showed a way much nicer room.