Indoor pool, outdoor pool

Reviews of Ona Benidorm Poniente

3 out of 5
Ona Benidorm Poniente
Avda. Presidente Adolfo Suarez, 7, Benidorm, Alicante

Reviews

8.2

Very good

Rating 10 - Excellent. 60 out of 170 reviews" "
Rating 8 - Good. 69 out of 170 reviews" "
Rating 6 - Okay. 28 out of 170 reviews" "
Rating 4 - Poor. 10 out of 170 reviews" "
Rating 2 - Terrible. 3 out of 170 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steven John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We loved the view. It overlooked the 9-hole golf course with hundreds of trees and the sounds of the birds and night animal noises were lovely. The nearby skyline of Benidorm Poniente Beach and the far-off Skyline of Levante Beach were very dramatic. There is striking architecture which is even better viewed at night. The apartment was spacious tidy and functional and the TV also had BBC and ITV channels. The aircon was very efficient, necessary, after the long walk up the hill in 30-degree heat. There is a good deal of building work going on directly behind the apartment block which is noisy and dusty. It is a similar block to the 6 blocks surrounding the area and we don't think it will be completed before the end of September 2024. The nearest mini supermarket is at the bottom of the hill and considering it is a self-catering holiday, the transporting of groceries is a consideration either by taxi or carrying them back up the hill, a 15-minute walk to the apartments.
Stayed 21 nights in Sep 2023
Response from Ona Benidorm Poniente on 16 Oct 2023
Hola Steven, gracias por tomarte un momento para compartir tu experiencia.Estamos encantados de saber que disfrutó de la vista, del apartamento espacioso y funcional y del eficiente aire acondicionado. Es genial que también hayas apreciado los canales de televisión. ¡Nos encanta ofrecer una estancia cómoda a nuestros huéspedes! Entendemos que la construcción en curso y la ubicación de la colina podrían haber causado algunos inconvenientes durante su estadía. Lamentamos las molestias causadas por los trabajos de construcción, que están fuera de nuestro control. En cuanto a la compra de comestibles, recomendamos utilizar el transporte público cercano para que sea más fácil llevar la compra de vuelta al apartamento. ¡Esperamos que estas sugerencias te ayuden en tu próxima visita!Nos encantaría darle la bienvenida nuevamente en el futuro. Cuidarse,Ona Benidorm Poniente

8/10 Good

Neil

Stayed 2 nights in Sep 2023
Response from Ona Benidorm Poniente on 3 Oct 2023
Hi there Neil,It's such a pleasure to read this wonderful feedback. Thanks so much!We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.It would be a pleasure to welcome you again.Cheers,Ona Benidorm Poniente

4/10 Poor

Rhys

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Booked 2 single beds however was told we was in a double bed room that was final no choice and still not received our deposit back despite being told a few days would avoid this place
Stayed 3 nights in Aug 2023
Response from Ona Benidorm Poniente on 4 Sept 2023
Hi Rhys,Thanks for taking the time to share your experience with us.We're glad to hear that you found the room cleanliness up to your standards.However, we're sorry to hear about the bed situation. Our apartments have a mix of double and single beds, and we try our best to accommodate preferences, but sometimes it's not possible due to high occupancy. As for the deposit refund, all deposits we have taken have been returned. If you haven't received it yet, please feel free to reach out to us and we'll look into it for you.We hope you'll give us another chance to make your stay better next time. Cheers!Ona Benidorm Poniente

10/10 Excellent

leanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The appartment was lovely and plenty of room it was well set out for disabled people. Nice area and quiet. Although if your not walker then it is a bit out of the way to ammenties there is a supermarket and a couple of restaurants 15 mins walk and a 30 min walk to the beach depending on ability to walk. So if you want to stay close to all then book more for benidorm. Or hire a car. To travel would stay there again but will be more prepared next till and get some scooters. Only stayed a few day self catering. Deffo got a work out and step count in lol 😂
Stayed 3 nights in Mar 2023
Response from Ona Benidorm Poniente on 26 Jun 2023
Hi Leanne,We appreciate you taking the time to let us know what you thought of your recent stay.We're delighted to hear that you found our apartment lovely and spacious and that you enjoyed the quiet area we're located in.We understand that the distance to amenities and the beach might be a bit far for some guests, especially if walking is a challenge. Our location is indeed 1 km from Poniente Beach and 1.9 km from the city center, with some shops, bars, and restaurants nearby. We appreciate your suggestion to hire a car or scooters for easier access to the surrounding attractions. We'll definitely keep that in mind for future guests who might have similar concerns.I hope that we have the pleasure of seeing you on a future visit.Take care,Ona Benidorm Poniente

10/10 Excellent

steven

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great view looking at a golf course, nice friendly and helpful staff
Stayed 8 nights in Feb 2023
Response from Ona Benidorm Poniente on 6 Nov 2023
Hey Steven! Your kind words are music to our ears. Thanks for the rave review.We're thrilled to hear that you enjoyed the golf course view and found our staff to be friendly and helpful. Our location near golf courses, shops, bars, and restaurants is definitely a plus for our guests. We hope you had a chance to explore the area and make the most of your stay!The entire team look forward to welcoming you back on a future trip.All the best,Ona Benidorm Poniente

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice & clean hotel. On budget and 20 mins from the beach.
Stayed 1 night in Jun 2021
Response from recepcion on 15 Jul 2021
Good morning, Thsnks to share your opinion and we are glad that your stay lived up to your expectations. Best regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice apartment, close to Benidorm center, friendly employees, helpful and everything a visitor needs was done the way it should.
Stayed 2 nights in Dec 2019
Response from Poniente on 16 Feb 2020
Good afternoon, We are pleased to know that our establishment and the different services have been to your expectations. We hope to see you very soon for future stays with us.Best regards

4/10 Poor

asti

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic
This place is very basic ...no atmosphere and over priced ..its much further away from the beach than stated.no shops or anything around ecerywgere is a taxi ride if u dont have a car ..full of oap s ..
Stayed 2 nights in Dec 2019
Response from Poniente on 16 Feb 2020
Good afternoon, We are sorry to read that your stay was not to your liking because the complex is located in a residential area and there are no shops or bars around. Tell them that we have another complex in the center of Benidorm with shops and restaurants around for future reservations.Best reagrds

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 2 nights and was made very comfortable.
Stayed 2 nights in Nov 2019

2/10 Terrible

Rita

Disliked: Staff & service
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Staff were lovely, very helpfull. Lovely setting looking over the golf course. If your looking for a quiet holiday then this is ideal.
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness
Nearest shop one mile round trip. No shop on premises. Nearest restuarant one mile. Sheets changed twice in 15 days. Had to ask for toilet rolls. Apartments not cleaned in 15 days. Had to dispose of own rubbish. Pool very small and at times dirty. Music at pool too loud. Staff were helpful. Bar and food reasonable but closed at 9pm
Stayed 15 nights in Jun 2019

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Apartment in nice location
Super stay again, been before and love location, much quite area of Benidorm. Very friendly helpful staff as well
Stayed 14 nights in May 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Mar 2019

4/10 Poor

Kelly, UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is over priced they charge for iron etc. Check out way to early and you have to clean the kitchen before you leave. Again this place is way over priced. Would I stay again, no.
Stayed 4 nights in Dec 2018

8/10 Good

Mary, Union, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Michelle, Cambridge, England

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lot further from the centre than I thought , and not a great deal to do
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveller

Stayed 5 nights in Oct 2018

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent weekend away
The apartments were clean, spacious and well equipped, great location just a walk up the hill from Poniente beach. The staff were excellent and went out of their way to help, particularly Jesus on reception. There have been some bad reviews posted but having sent an email before I arrived, I received assurances that all would be well, and they were. We were a group of girls celebrating a birthday and were very, very happy with our accommodation and felt safe. Great to be able to go into the new and old towns of Benidorm and mix it up a bit. Would certainly go back and definitely recommend - thanks Team Pierre et Vacances Poniente
Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveller

Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

10/10 Excellent

Genelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 Days in Benidorm
Stay was very relaxing and staffs are excellent.
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment and very helpful staff
Wonderful and helpful staff and very good value. Highly recomended
Stayed 9 nights in Aug 2018

10/10 Excellent

Mark, glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet for benidorm !!
Nice little pool not to busy , no bar full of drunk people , their is plenty of bars down town to go too...
Stayed 6 nights in Jun 2018

10/10 Excellent

sarah, England

Liked: Cleanliness, staff & service, room comfort
Excellent apartment.
Please be aware ! Although this is classed as a hotel , they are actually apartments. In a residential part of poniente. You will need to be able to walk for at least 30 minutes, which will get you to old town. There are no restaurants, bars, supermarkets, anywhere near. After saying all that ! We had a wonderful month here. Apartments are wonderful , spacious, fantastic. Staff are very helpful. All speak English. Beautiful views, overlooking a 9 hole golf course. Very quiet. Very relaxing.
Stayed 28 nights in Jan 2018

6/10 Okay

Angela, Bedfordshire

Liked: Staff & service
Okay if you have a car.
Apartments were basic and clean staff friendly.. Pool inside was cold. The biggest thing was no shops around apartment or restaurants. Very remote. If the hotel was to have a shop on site.or a coffee bar.or some some of entertainment. A lounge with TV for people to sit in at night. A bar with music. The hotel lacks all these things and I would no recommend it to anyone as a holiday unless you wanted total peace and quiet. I found it was so dead there I had wished we had booked in the heart of benidorm. Not knowing anything about benidorm we chose the wrong hotel. Next time we will chose better. This review is not put down the hotel as it is a nice basic hotel but the lack of facilities shops entertainment people expect on a holiday let's it down. I found having bad legs at 67 just walking to the bus stops or beach made my legs swell all week and made my Xmas holiday uncomfortable and made me very tired walking constantly. I don't recommend it for family's as no facilities for children. Make sure you hire a car if staying here.
Stayed 7 nights in Dec 2017

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas
Very good & Relaxing
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is just brilliant if you want Benidorm but not the mad Benidorm, it was like an oasis in a sea of slightly crazy! It is a good 25 min walk to old town but it's a nice walk and the taxis are great. Staff were friendly and polite and couldn't be more helpful. Next time we would get an online shop at Mercadona delivered . Will definitely be back
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Can't complain with the price for what you get. Smart room everything you need with spacious balcony and helpful staff. Should make clearer you need to put €200 security deposit down for each room. Only fault Is the distance to everything have to get a taxi to everywhere. Nearest beach 15/20min walk and to walk to benidorm take you about 40mins+
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic apartments but clean and staf were helpful
It was a good 30 minute walk downhill to the breach front (never managed the walk back up), taxis were about 10 euros.

6/10 Okay

Verified traveller

Got what I paid for
It was okay for what I paid.

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a lovly place to stay very clean, friendly
A nice place with lovly people.. we just wanted peace and quite. It was nice to look at the golf corse. The only thing was a shop was a bit of a walk , the hotel did'nt sell water , it would of saved a lot of carring water to the place.

8/10 Good

Munish

Liked: Cleanliness, staff & service, property conditions & facilities
Only negative, wish there was a restaurant.

4/10 Poor

Keith, Eastbourne.UK

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
No ammenaties / transport
Ther are no ammenities whatsoever ,you have to use the adjoining golf club for a sandwich or coffee or a beer. The swimming pool is miniscul so in order to go to the beach you have to take a taxi, in order to go out in the evening for a meal & a drink , you have to take a taxi, be prepared to spend almost 50 euros a day on taxi fares, as there is no transport you even have to take a taxi to Benidorm bus station in order to get back to the airport. If like us you are un-lucky enough to have your plane delayed when flying to Alicante and you arrive having missed the last bus (11.30), its then a 85 euro taxi ride to get to the hotel.

10/10 Excellent

Peter Michael, København

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golf apartment
Close to golf center, but a away from Beach and the city. Internet slow and on a daily basis (0.5 Mb/0.2 Mb). If for relax then perfect. Kitchen OK, with all basic's (microwave instead of normal oven).

10/10 Excellent

VIRGINIJUS B.

Liked: Cleanliness, staff & service, room comfort
friends trip
Hotel near the center, peaceful surroundings. There is a parking space at hotel.

8/10 Good

Heather, East Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Light and airy
No facilities but we knew that as in no bar or shop or room service or daily maid. Long walk every day but we knew that too. We picked if because it is quiet and doesn't attract gangs etc if you know what I mean. Very crisp white clean apartment.

8/10 Good

Lukasz, Dublin

Liked: Cleanliness, property conditions & facilities, room comfort
No kettle in kitchen was really disappointed

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Place
Just to visit Benidorm

10/10 Excellent

Mike, El Rubio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
our 5 stars on everything ,says it all, cannot fault it, would definetly stay there again

8/10 Good

Davy

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Quiet Apartments
Would have to say quiet apartments because it's not a hotel,it has nowhere to eat nowhere to have a alcoholic drinks should you want one,and no on site shop to stay here you need a car it's a must.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mo, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet location
Room overlooked golf course which was very pleasing to the eye. Facilities were great, staff pleasant the parking was easy and overall stay was pleasant.

8/10 Good

Sharon, England

Liked: Cleanliness, room comfort
Modern comfortable clean apartments.
The transfer bus drops you off on the main road so it is a 10 minute walk to the hotel. The staff try to be helpful but they do not speak English very well. If you want to go into town you get the number 2 or number 3 bus, which are very regular and cost 1.5 euros. If you like to stay out late at night you can easily get a taxi back to the apartments, which costs about 8 euros.

10/10 Excellent

Said/Simon, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic & Pleasantly Functional Apartments -
We had a great stay at Pierre & Vacances...The Location is indeed out of town, or out of Benidorm...but it's a wonder sight of Benidorm. Modern, New, fairly accessible, but magnificently quiet and restful. We hired Mobility Scooters and an Electric Bike for my best Friend 17 y.o.'s son. Back and forth to the town centre or the Old town and all its amenities were just minutes away (not more than 8/10 mns ride). As for the beach...It was a joy to be able to go to either the Poniente or to the Levante Beaches ...Easily accessible both..We certainly enjoyed the comfort of the Apartments, modernly. highly and fully furnished with good self catering facilities....I will definitely book again there .... I surely will be recommending it to friends and contacts.

6/10 Okay

Shanni, Yorkshire

Liked: Cleanliness, staff & service, room comfort
Pierre and Vacance Poniente . Nice accomodation.
This hotel is clean and tidy. The rooms are spacious. with a separate kitchen area. Good size balcony. The surrounding area is very very quiet. There is a golf course which you see from the balcony. Unfortunately for us we found this hotel too far out. The buses into Benidorm are regular but it is quite a walk just to get to the bus stop.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Esther

Stayed 2 nights in Jul 2023
Response from Ona Benidorm Poniente on 26 Jul 2023
¡Hola Esther!Gracias por compartir tu opinión. Nos alegra saber que disfrutaste de nuestras instalaciones.Esperamos tener la oportunidad de volver a verte en otra ocasión.Un gran saludo,Ona Benidorm Poniente

6/10 Okay

Irene

Stayed 2 nights in Jun 2023
Response from Ona Benidorm Poniente on 14 Jun 2023
¡Hola Irene! Gracias por compartir tu opinión. Agradecemos tu feedback.Lamentamos que tu experiencia no haya cubierto tus expectativas.Nos hubiese gustado saber qué aspectos han podido motivar tu puntuación.Esperamos poder ofrecerte una experiencia del todo positiva en otro contexto.¡Hasta pronto!Ona Benidorm Poniente