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Reviews of Ona Aldea del Mar

3 out of 5
Ona Aldea del Mar
Calle Gabriela Mistral n 1, Torrevieja, Alicante

Reviews

9.0

Wonderful

Rating 10 - Excellent. 250 out of 466 reviews" "
Rating 8 - Good. 177 out of 466 reviews" "
Rating 6 - Okay. 24 out of 466 reviews" "
Rating 4 - Poor. 9 out of 466 reviews" "
Rating 2 - Terrible. 6 out of 466 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Miglena

Liked: Cleanliness, property conditions & facilities
I really liked it, I will try to stay there every time I'm in Torrevieja🙂
Stayed 6 nights in Apr 2024
Response from Ona Aldea del Mar on 16 Apr 2024
Hi Miglena! Thanks for your awesome review. It's fantastic to hear you found our hotel's cleanliness to be top-notch and that you were fully satisfied with the condition of our property. We pride ourselves on maintaining a spotless environment and ensuring everything is in perfect shape for our guests. It sounds like we'll be seeing you again in Torrevieja, and we can't wait to welcome you back!It would be great to welcome you back.All the best,Ona Aldea del Mar

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely property but be prepared for a walk as it is quite a distance to the main part of the resort
Stayed 3 nights in Feb 2024
Response from Ona Aldea del Mar on 13 Feb 2024
Hello Robert! Thanks for your feedback - we're all ears here I'm thrilled to hear you loved the property and found your room spotless and well-equipped – that's what we aim for! While we're a bit away from the hustle and bustle, many guests appreciate the peace and the short walk to the resort's main part as a nice warm-up for a day of adventures. Plus, it's always a good chance to take in the local Spanish charm of Torrevieja.We all hope to see you again for an improved stay.Until next time,Ona Aldea del Mar

10/10 Excellent

Hugo, Palm Desert

Liked: Cleanliness, property conditions & facilities
Great apartment, Mediterranean style, very clean and comfortable.
Stayed 2 nights in Feb 2024
Response from Ona Aldea del Mar on 9 Feb 2024
Hi there Hugo,Thanks for this great rating.We're thrilled to hear that you found the apartment to your liking and appreciated the Mediterranean style and cleanliness. It's great to know that the comfort we strive to provide has been recognized. Your kind words are a testament to our dedicated team's effort to create a welcoming and spotless environment for our guests. Remember, whenever you miss the sunny vibes and cozy comfort, our doors are open for another memorable stay.We look forward to seeing you again on your next visit.Best wishes,Ona Aldea del Mar

10/10 Excellent

Caroline Jean

Liked: Cleanliness, room comfort
Was a great apartment.. had a washing machine all your home comforts ..coffee milk ..fridge freezer..lovely grounds ..little walk to the beach ..would go again
Stayed 7 nights in Jan 2024
Response from Ona Aldea del Mar on 23 Jan 2024
Hi there Caroline! It’s great to receive such positive feedback. Thanks for taking the time to share.It's wonderful to hear that you appreciated the comforts of home in our apartments, complete with a handy washing machine. Our team strives to provide a cozy and convenient environment, so it's great to know we hit the mark with the coffee, milk, and other amenities. And yes, our grounds are quite the sight to behold – we're glad you enjoyed them! We're also thrilled that you found our location ideal for a short walk to the beach. It sounds like you had a full and enriching stay, and that's exactly what we aim to offer.We'd love to welcome you back for another great stay!Cheers,Ona Aldea del Mar

8/10 Good

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Accommodations are older but good for the price. There is no wifi.
Stayed 2 nights in Jan 2024
Response from Ona Aldea del Mar on 23 Jan 2024
Hi Tracy,A big thank you for your review. We truly appreciate it!We're thrilled to hear that you found our accommodations to be a good value for the price. It's like finding a hidden gem, isn't it? Regarding the absence of wifi, while it's true we currently don't offer this service, we hope the charm of our location and the other amenities provided a pleasant experience overall.We hope to see you again for an even better experience. Cheers,Ona Aldea del Mar

10/10 Excellent

Lindsay

Liked: Cleanliness, room comfort
Great apartment x very clean x
Stayed 4 nights in Jan 2024
Response from Ona Aldea del Mar on 19 Jan 2024
Hi there Lindsay! It’s great to receive such positive feedback. Thanks for taking the time to share.We are pleased that you appreciated the high standards and quality service which we strive to uphold.We'd love to welcome you back for another great stay!Cheers,Ona Aldea del Mar

8/10 Good

Tracy

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023
Response from Ona Aldea del Mar on 18 Dec 2023
Hi Tracy,Thank you for your review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We all hope to see you again on your next visit.Take care,Ona Aldea del Mar

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had everything you needed and more lovely apartment and very secure.
Stayed 2 nights in Oct 2023
Response from Ona Aldea del Mar on 23 Oct 2023
Hello Ashley, Your positive review really made our day We appreciate it!We're thrilled to hear that you found our apartment lovely and secure. It's great to know that it had everything you needed and more! We take pride in providing a comfortable and enjoyable stay for our guests.We appreciate your high ratings on room cleanliness, hotel condition, and room amenities. We'll continue to maintain our standards and make sure our guests have a fantastic stay.We'd love to welcome you back for another great stay!Cheers,Ona Aldea del Mar

10/10 Excellent

Neil

Stayed 2 nights in May 2023
Response from Ona Aldea del Mar on 23 May 2023
Hi Neil,Thank you so much for sharing this review.We appreciate that you chose to stay with us and are glad to know you had a great experience.We look forward to seeing you again soon.All the best,Ona Aldea del Mar

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, room comfort
Loveliest appartments
Absolutely beautiful and calming place to stay appartments lovely and cleaned everyday close to beach and bars Irina who welcomes you is a delightful and welcoming lady. 10++++ I shall certainly be returning very soon
Stayed 3 nights in Mar 2023
Response from ONA Aldea del Mar Team on 14 Mar 2023
Dear Heather, Thank you so much for your kind words, we are happy to have you back.Regards,

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort
Great place really helpful staff couldn’t recommend it enough excellent location
Stayed 3 nights in Jan 2023
Response from ONA Aldea del Mar Team on 25 Jan 2023
Dear Andrew, Thank you very much for staying with us, we apprecaite you feedback, you are wellcome to come back.Regards,

10/10 Excellent

W Scott

Travelled with family
Liked: Cleanliness, room comfort
Great Family Stay
The apartment was well appointed and had everything needed for a short break. Comfortable, clean and reasonably priced. Would happily stay here again.
Stayed 5 nights in Dec 2022
Response from ONA Aldea del Mar Team on 10 Jan 2023
Dear Guest,We are happy to have you back, Thank you so much for your kind words.Have a nice evening,

8/10 Good

TERRY

Stayed 4 nights in Nov 2022

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a great base for walking along the beachfront. about 300m to the beach and a supermarket 200m the other direction. Clean and safe, we enjoyed our stay.
Stayed 3 nights in Sep 2022
Response from ONA Aldea del Mar Team on 1 Nov 2022
Dear Keith,Thank you for choosing us.Best Regards,

10/10 Excellent

Sid-ahmed

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I had more than i was expecting everything was perfectly location staff cleanliness will definitely back again Thank uou
Stayed 5 nights in Aug 2022
Response from ONA Aldea del Mar Team on 7 Sept 2022
EDear Sid,Thank ypou for your words. You and your family are wellcome to come back.Many thanks from all team ONA.

10/10 Excellent

Lisa

Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2022
Response from ONA Aldea del Mar Team on 8 Jun 2022
Thank you for choosing us.

10/10 Excellent

Lj

Liked: Cleanliness, room comfort
A good place to visit
Wonderful place with exceptionally good security, the gardens are wonderful, each two blocks have their own gardens. My only moan I hate shower curtains!!!! It's a pet hate of mine. They maid would have come in each day to do the bathroom and beds, we chose to only have her in twice in 9 days. We didn't need it any more often their were plenty of towels and bedding. We will definitely be back. Very close to the beach and all amenities, a supermarket just around the corner very good with lots of fresh and good selection of food. There is a bigger Carrefour not far away. But everything you needed is right there. Torrevieja is a massive place, but it seems to have everything. You will not be disappointed with this place.
Stayed 2 nights in Oct 2021
Response from Guest Experience Ona Hotels on 28 Oct 2021
Hello Lj , We love reading opinions like yours! Our ultimate goal is your well-being. We are happy to see that your getaway was great and that you would return with us, there is no greater satisfaction than knowing we have achieved what we were looking for :) Regards, we want to see you soon Ona Aldea del Mar Guest Experience Ona Hotels

10/10 Excellent

Abigail

Stayed 3 nights in Oct 2021
Response from Irina on 9 Nov 2021
Thank you for staying with us. It´s been a pleasure. Regards,

8/10 Good

Verified traveller

Stayed 6 nights in Feb 2020
Response from Irina on 26 Feb 2020
Thank you for staying with us. We appreciate your feedback!! Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2019
Response from Ona Aldea del Mar on 14 Jan 2020
Thank you for staying with us.

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base in Torrevieja
Excellent place. Friendly staff. Punched way above expectations (esp at the price).
Stayed 1 night in Nov 2019
Response from Irina on 21 Nov 2019
Thank you for staying with us. Regards,

10/10 Excellent

anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apts and great location. Irena in reception is so friendly and helpful would definity stay here again
Stayed 2 nights in Oct 2019
Response from Irina on 11 Nov 2019
Dear Anita, Thank you so much. You have your second family here. Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Irina on 18 Sept 2019
Thank you for staying with us. You are wellcome to come back to us. Regards,

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Long walk to pool for children shop is long walk and have to pay to get into big pool no bar at small pool or food
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful apartment, very clean with every amenity we required. Will definitely book here again. 5 *****
Stayed 3 nights in Feb 2019
Response from Ona Aldea del mar on 9 Apr 2019
thank you for your review, we aprpeciate your opinion.

10/10 Excellent

Mr A J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second visit, still as good!
This was our second stay here, this time we were with friends who each had their own apartment. The property is in a mainly residential group of blocks of apartments, of which the ONA Group seem to have about 20 for rental. The apartments are quite spacious for 2 adults or a family of 4, although there are two bedrooms & also a sofa bed in the lounge. There is also a kitchen area with facilities should you wish to cook etc. The properties are a short 5 minute stroll from the beach with several restaurants nearby, although they are not all open at this time of the year. The main town of Torrevieja is a level walk along the beach road, which takes 30-45 minutes depending on your walking speed! I would have no hesitation in either revisiting or recommending this property, Liliana on the reception desk is most helpful about the area and was happy to recommend local attractions and amenities.
Stayed 4 nights in Jan 2019

10/10 Excellent

Tony, wiltshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spacious property in secluded gardens,
had a great holiday starting with the 2 lovely ladies in reception who could not have been more helpful, lovely apartment 250 metres from own private pool and approx 500 metres (10 mins) to the beach where we had many happy meals, small golden sandy beach where families would still be staying and swimming up to 11pm, we had several walks along the sea front where there a large variety of restaurants, as a family of 6 we are looking to return in the near future.
Stayed 7 nights in Jul 2018

10/10 Excellent

Sam, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well equipped apartment close to the beach and a few bars and restaurants. Spacious and very clean, with some thoughtful extras such as milk, bottled water, tea and coffee left on arrival. Irinia at reception was very helpful as pointed out best shops and places to visit. The small pool was very clean but a short walk from the apartment and for the most we had it too ourselves. The apartment is in a quiet part of town so if you are after a quiet relaxing holiday, then this is the place for you. Nice 30 min walk along seafront path to get to the busiest bars and restaurants.
Stayed 6 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely fully equipped apmnt set in beautiful gardens. Everything you needed for a relaxing holiday. Close to the seafront.
Stayed 4 nights in Apr 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

B, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet area yet near beach and restaurants
Just come back from a 3 night stay. Great apartment for a short stay. Exceptionally clean and had everything we needed. Beds were comfy although bedspreads had seen better days!! Not dirty but a bit ancient!! The sofabead in the living room was huge and reasonably comfortable. Lots of towels and storage. Only saw the receptionist a couple of times to check in and out but she was helpful. Wish pool had been open but this is only open June-October. 5 minutes walk to Los Locos beach and a variety of restaurants. You can walk top Play del Cura in about 20 minutes where there are many more restaurants and a bigger beach. Definitely would return to this apartment!
Stayed 3 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and close to the beach
Good location in walking distance from beach Los Locos ideal for young families. Park near by. Day trip to Elche was a highlight
Stayed 7 nights in Mar 2018

8/10 Good

John, Pinxton

Liked: Cleanliness, staff & service, room comfort
Very nice apartments.
All good from the start to finish really.Bit of a pain when you first get there as you have to go to the reception to collect your keys,then it's a 5 minute walk around the corner to find which block you are in.Room itself was a nice size.Big enough for us (two adults & two children).Nicely decorated,A/c and heating,workable size kitchen with coffee maker and kettle.Bed's were firm but comfortable.English channels on the tv, ie BBC,ITV,Channels 4 &5.Its about a 10 minute walk from the block we were in(No 20) to the sea front,where there were a handful of restaurants & bars.The only let down was there were no Wi-Fi available in the complex at all,not even in the reception.The lady at the reception let us use their pc to print off boarding passes which was nice.So had to use Wi-Fi down at the bars and restaurants.All in all I would book this apartment again.It was lovely and quiet(prob because it was February)Everything but the Wi-Fi which we could live with.
Stayed 6 nights in Feb 2018

10/10 Excellent

Scott, Banff, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartments in lovely gardens
Ona Aldea del Mar is perfectly located close to the beach and local shops. A 30 min walk and you can be in the centre of Torrevieja and the Marina. The apartments are set in a lovely gardens and each apartment block is unique. We stayed in a 2 bed apartment which was really spacious. The kitchen was fully equipped and they even had a bottle of water and milk on arrival. They had also put the heating on. The staff at reception were very welcoming and recommended local restaurants. I would definitely recommend staying here but would suggest a top floor apartment as the people above us were noisy at times. Note that there is no WIFI on site. Not an issue for us, but maybe for some folk.
Stayed 3 nights in Dec 2017
Response from ONA Aldea del Mar on 25 Jan 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

LTS, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff. very spacious flat!
Loved our stay. Everything you need in the flat to be fully self sufficient. Great staff - super helpful and friendly. Walking distance to the beach. Only drawback - no wifi available which I would have expected.

10/10 Excellent

Daryll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little Gem
Stayed six days over the Easter Holidays and transfers were provided which was a blessing with a late arrival with the Manager been great and helpful for our first visit to the area giving great information to ensure an enjoyable stay. Even though the pool was closed the manager allowed us to use it whilst reception was open which was a bonus. A little gem that we wouldn't hesitate to recommend to our friends with excellent customer service from the Manager who was very proud of his establishment. We'll be back

8/10 Good

Colin, R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment complex in a quiet area.
This is an excellent and well maIntained apartment complex just a 5 minute walk from the Los Locos beach. The apartments are a good 30 to 40 minutes walk along the seafront promenade to the main marina and town centre. The apartment was clean on arrival, had a basic clean daily with bed linen changed once during our one week stay. There was a welcome pack of essentials on arrival which we hadn't expected and was most welcome. The reception staff were welcoming and very helpful providing maps and directions to local shops and restaurants. I can understand people saying that the reception was difficult to find. Made more difficult by the one way streets. We had a two bedroom apartment in block 19. This was roomy enough for the two of us and probably ok for a family of 4. The kitchen layout was not ideal with the sink placed in the corner between the fridge freezer and hob. No breakages deposit had to be made. The only additional cost was 2 euros a day for the safe. The only problem we had with the apartment was sorted within 15 minutes of report. We stayed for the last week of March. Unfortunately the main pool area was closed during our stay but it did look fabulous and ideal for families. All in all a very enjoyable stay in a quiet area of Torrevieja.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment in a even more impressive complex
The apartment was good, the grounds were excellent and the help from reception was first class.

10/10 Excellent

Patricia, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent position and value for money
As a single female traveller I have to say the whole experience was wonderful. Excellent accommodation and in a good location. Staff in particular Irina, could not have been more helpful or welcoming. Thoroughly recommend
Response from Guest Experience on 20 Mar 2017
Dear Patricia, Thanks to your comments we are now a little bit happier! We hope to welcome you soon to enjoy another stay with us. Best wishes, Melania Martín

10/10 Excellent

Karen, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet
We stayed for just over a week in February and had a lovely time. Upon arrival we received lots of information about the area and tips on things to do (or not to do), including various maps and brochures, and we definitely did some of the ideas which we otherwise would not have thought of. The apartment we stayed in was vary spacious, well equipped, comfy and clean. Regular cleaning service and enough supplied toilet paper, dish washing liquid and cloths, towels and even laundry soap. On our last two days we received neighbours downstairs and unfortunately the building is quite noisy as we overheard the kids playing, their tv and their conversations every time they were home. By the way, if you want to go for all the bars and restaurants, don't go before Easter as most of them are closed. otherwise Torrevieja was a nice little village to walk along the beach and harbour in the sun.
Response from Relaciones con Clientes on 27 Feb 2017
Dear Karen, On behalf of the whole team, we would like to thank you for your words. We consider that you describe perfectly our values and Torrevieja as a destination. Hope to have the opportunity to welcome you soon in Ona Aldea del Mar. Best wishes, Melania Martín

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff really nice grounds and close to everything.
Response from Relaciones con Clientes on 27 Feb 2017
Dear Anonymous, Thank you for your feedback! We are glad to know that you really were impressed by the staff and location. We will be waiting for you! Best regards, Melania Martín

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended, clean and good value
Excellent value, lovely traditional apartment and delightful friendly staff

10/10 Excellent

Kris Urban, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and friendly staff
Excelent value ,lovely well equipped rooms.Helpful people in the reception.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
10 day break.
Ona Aldea del Mar is a large complex a 15 - 20 minute walk from the centre of the city. There a bars and restaurants in the vicinity of the complex. The staff were friendly, helpful and efficient. Our stay was fine, but we would not return to this complex. It just did not appeal to us. Having said that: we could see that it would appeal to a broad range of customers.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovley place apartment in excellent condition will be going back next year.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good appartment no wifi
Lovely place, no wifi.

8/10 Good

Medy, York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A haven in Torrevieja
Less of a hotel, more like renting a flat. The owners are very helpful. The flat has everything you need for your stay. Location is good, close to a beach and a few bars/restaurants, but not in a run down area of which Torrevieja has afew

10/10 Excellent

Jennifer, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel near beach
Vice nice hotel apartments with Spanish flavour in a very peaceful setting. It was particularly refreshing having a cup of tea in the balcony overlooking an extremely well tended to garden. Kitchen utensils were clean and adequate and the washing machine has been a much needed asset. Both Abel and Elena were very patient and thorough in attending to our requests and enquiries.The only drawback is the lack of internet in the apartment and short opening times of the swimming pool (10 am to 7 pm). But overall we are very pleased with our stay there.

10/10 Excellent

ju, teesside

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
We went for a long weekend and had never been to this area before. The apartment was excellent and had everything we wanted. The manager was so helpful and explained everything . There were no problems at all. A lovely area to walk to beach and town centre Excellent value for money- we will return .

10/10 Excellent

Steve, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable traditional apartment in lovely garden
A delightful week's stay in this traditional style apartment set in a beautiful garden complex a short walk from the promenade and beach.