Hotel was lovely and nothing was too much for any of the staff.
Breakfast was fantastic. So much to choose from catering for all food needs.
Housekeeping was excellent. But rather disturbingly, we did find a cockroach in our room. While we did point this out to reception staff, we did not get any feedback until the following day when we followed it up. One of the managers was very concerned we had not received any feedback. We were given a handwritten letter of apology, some chocolates and a voucher for 2 drinks.