Indoor pool, 3 outdoor pools, pool umbrellas, pool loungers
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Reviews of Hotel Deloix Aqua Center

4 out of 5
Hotel Deloix Aqua Center
Av. Sereno Ochoa, 34, Benidorm, Alicante

Reviews

8.6

Excellent

Rating 10 - Excellent. 258 out of 565 reviews" "
Rating 8 - Good. 237 out of 565 reviews" "
Rating 6 - Okay. 52 out of 565 reviews" "
Rating 4 - Poor. 14 out of 565 reviews" "
Rating 2 - Terrible. 4 out of 565 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for visit to benidorm palace,good outdoor areas and great indoor /outdoor pool,large comfortable bedrooms
Stayed 1 night in Nov 2023

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
October Retreat Estupendo
At the end of a month road trip in Spain we knew that De Loix would offer us some due rest and recovery while enjoyiing the warmer weather of Southern Spain. We love this place and trust it never to disappoint. This is our 3rd time back. Have tried other places in Benidorm but this is our go to of choice. Great location IN Benidorm but just far enough OUT of it too. if you enjoy beautiful surroundings, great hospitality, peace and quiet while being within a walking distance of all Benidorm has to offer this hotel is ideal. Great staff. Rooms super spacious, great housekeeping comfortable beds and fresh crisp linen and towels. Breakfast is definitely worth getting up for plus the poolside is great for lazy days away from the Benidorm bussle if you choose. Our days here coincided with a huge wedding party which was wonderful to watch. The staff worked flat out but still made sure that all other hotel guests like us not part of wedding party received full service and great hospitality as usual. Will always recommend and return again and again when in this region of Spain
Stayed 5 nights in Oct 2023

10/10 Excellent

Tasoulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2023

8/10 Good

Jeanette

Stayed 2 nights in Sep 2023

10/10 Excellent

christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern lines , very pleasant staff, food very good , plenty of sun beds , very reasonable priced
Stayed 6 nights in Aug 2023

10/10 Excellent

Elsie

Stayed 1 night in Jun 2023

8/10 Good

Lee

Stayed 7 nights in May 2023

10/10 Excellent

Lesley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

carolyn

Stayed 1 night in Mar 2023

10/10 Excellent

Jane

Stayed 5 nights in Oct 2022

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2022

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2022

8/10 Good

Margaret

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stay in September
Traffic and music noise annoying when trying to sleep. Kettle and tea / coffee in room gratis please. Otherwise perfect stay. Beds great. Breakfast adequate and good quality but a bit boring.
Stayed 3 nights in Sep 2022

8/10 Good

andrew

Stayed 1 night in Jun 2022

10/10 Excellent

Jolanta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Hotel was amazing, clean, staff are excellent, food was great. 20 minutes walk to night life and beach. 6 euros in taxi.
Stayed 3 nights in Jun 2022

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 5 nights in Jun 2022

10/10 Excellent

Tasoulla

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing, love this hotel, the staff are amazing, hotel facilities are lovely
Stayed 4 nights in May 2022

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good,as always ,stayed here many times over the past ten years and never disappoints,quiet location.on the upside you no longer have to pay for a key for the in room safe👍 Only downside was our patio door would not lock reported to reception on first day and was told someone would come and look / fix it but no one did ☹️
Stayed 3 nights in May 2022

6/10 Okay

Verified traveller

Average
Not what I would calla 4 star hotel. No hairdryers other extras in the room. Room was clean and spacious. We had to request a harrier which was supplied to our room. Certainly an excellent choice of food for breakfast. Otherwise the hotel was just average.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to Benidorm Palace
Stayed 1 night in Oct 2021

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting Benidorm Palace - great location for that and a short taxi ride or 40 mins walk to Old Town. Hotel has great facilities and will definitely stay again
Stayed 1 night in Sep 2021

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
Stayed here as we had booked to go to Benidorm Palace to see the show Aqua, check in was easy, parked the car underground. The room was spotless with a nice balcony, bathroom was huge and clean, the swimming pools looked fab although we didn’t have time to use them or the Spa, would definitely recommend and book to stay again.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Impressive hotel, but look out for the beds!!
Upon arrival, very impressed with this hotel. Very large and plenty of lifts to accommodate access to all floors, in all blocks. Good size bar and lounge area. Biggest disappointment was how uncomfortable the beds were! We had noticed extra touches which gave the hotel a sign of good quality, but felt this quality was let down by the beds which had the springs showing and felt like trying to sleep on a slab of concrete. We stayed in room 3118 which I hope will be of use to the management to check it out.
Stayed 1 night in Dec 2019

10/10 Excellent

Karren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very pleased with how close the hotel was to Benidorm Place, just a short walk. A very comfortable hotel with an excellent breakfast.
Stayed 1 night in Nov 2019

8/10 Good

Doreen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for Benidorm Palace . Trip for friends for special show.
Stayed 1 night in Nov 2019

10/10 Excellent

Lewis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel
Fourth time staying at this fab hotel. It is in a great location for visiting the Benidorm Palace and a 7 Euro taxi ride to the 'old town'. Rooms are modern and spacious. Breakfast lovely. The spa pools are a real treat.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Well situated away from the centre but not to far.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
uch a shame
Have stayed in the Deloix many times over the last ten years everything very nice as always except for the dining hall service ... when we have stayed in the past we sat down for dinner a server would come over straight away and take a drinks order , bring your drinks and leave the bill on the table and you would pay at the desk on the way out ...... not now, servers completely ignore you you have to try and attract they’re attention sometimes already eating our main course before anyone came over then reluctantly serve you and ask for the money as they place the bottle on the table very rudely with no please or Thankyou not giving you a bill either but standing there demanding the money there and then while you are in the middle of eating !! I have never encountered anything like this in any hotel I have been in before ... such a let down as other could not fault the front desk staff or bar staff .. such a shame as this would put me off staying here again and recommending to anyone else.. like I have done before .. there’s no excuse for such rudeness.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unusual design but very attractive. Very chilled atmosphere and great staff
Stayed 2 nights in Oct 2019

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Benidorm weekend
It was only a 2 nts stay so everything was good and location good
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in benny
Can't fault this hotel it had lovely food .snacks and bar available all day ..fab spa .the pools were amazing .not over crowded plenty for the kids and plenty sun beds .all in all a somply fantastic place ....
Stayed 2 nights in Sep 2019

6/10 Okay

Alan

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was lovely, the rooms were really nice and clean, it was close to the beach but far enough away that it was peaceful. The only downside was the food, particularly for vegetarians. I would give the hotel 9/10 but the food 3/10.
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely peaceful rooftop pool and very pleasant staff.
Stayed 1 night in Jul 2019

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant as always
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and bathroom clean and modern public areas and pool clean restaurant Lots of space and sunbeds around the pool and towel service Restaurant was basic,very white and clinical no soft furnishings so the room looked bare it echoed and although it was not full when we went it was really loud. Paper napkins at the table. Breakfast was slightly better than average..it did have a small choice of fresh fruit, hot food and omelettes were fresh to order Staff did there job but with minimum eye contact or communication..it felt like we were on a conveyor belt ..they just wanted us in and out as quickly as possible.they were unwelcoming and cold just like the room There was a pool bar and cafe.Food and choice was really poor for a 4 star hotel basic pizza,and the usual toasties no salad options or even side salad We didnt mind having plastic drinking glasses around the pool but would expect a proper glass for beer or wine in the pool cafe..it was clearly for convenience not safety because they let glass bottle beers be drunk around the pool or cafe Safe in room could be hired at a small cost This hotel was ok but definitely not 4 star The restaurant, the cafe,staff communication and friendliness let it down Would not return
Stayed 3 nights in Jun 2019

8/10 Good

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel just out the way of the madness
Stag do 10 male adults 3 nights Good hotel , modern and clean . Food was normal buffet stuff as you expect but a decent choice and quality Adult pool on roof terrace closed as only open high season apparently . Not sure why mid June isn’t high season ??
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, my first choice everytime, spotlessly clean, lovely food, lovely rooms
Stayed 10 nights in May 2019

10/10 Excellent

LORRAINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel In Benidorm
Fantastic hotel can not fault anything!!!
Stayed 7 nights in May 2019

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
It was a really nice hotel, clean, with large spacious rooms and bathrooms. The breakfast, included, offered all options. Good value. Downside : the shower screen was far too small, so the floor got very wet, and the check in was a little disorganised and a bit abrupt. It is about a 15-20 minute walk from the main front of Benidorm but just minutes away from Benidorm Palace.
Stayed 1 night in Jun 2019

8/10 Good

IAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice 3 days away
Really nice place, big room. Breakfast was so-so. Was a bit upset by 10€ per night parking fee, just checked on the website and there it was, in small print at the bottom of the page! :(
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2019

8/10 Good

Doreen, Alberic, Valencia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean modern hotel.
Overall good. A few things let it down, breakfasts could be better and no hand sanitizer at restaurant entrance. No ‘ DO NOT DISTURB’ card supplied. tea and coffee facilities in room would be an improvement.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel, staff were really friendly and it was in a nice peaceful location.
Stayed 2 nights in May 2019

10/10 Excellent

Kev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019