Ratings based on 116 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Feb-2016
Pros: Location
Cons: Needs up dating
Nice friendly staff. Clean rooms. Location brilliant. Second time I have stayed here will stay again.
4 out of 5
Recommended
for Couples
by A verified traveller

Nice but bland

Posted 07-Feb-2016
Pros: location
Cons: rooms updated and made to feel more luxurious
Location: on promenade. Lots of bars and restaurants in walking distance
Fantastic location but lacking any holiday feel for us. Hotel has swimming pool but no other holiday facilities.
5 out of 5
Recommended
for Everyone
by A verified traveller

Fabulous location Clean and comfortable

Posted 28-Dec-2015
All good . Bed comfortable room comfortable Fabulous location
4 out of 5
Recommended
for Couples
by LESLIE from London

hotel needs a good refurbishe

Posted 03-Nov-2015 on Hotels
Stayed at hotel 3/4 times before on all occasions all meals food never hot enough
4 out of 5
Recommended
for Couples
by harry

weekje weg

Posted 03-Nov-2015 on Hotels
Even een weekje weg is ook genoeg
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice, comfortable and relaxing! Nice pool area!

Posted 01-Nov-2015
Pros: Room service, house keeping service, the rooms, the pool area, the food at the restaurant and how it was presented. Some of the reception staff.
Cons: No! All good.
Location: It's near the old town which is good.
My experience of the hotel was nice and relaxing! Room and facilities were clean and comfortable! Excellent restaurant and reception staff. My only 2 concerns I have about the hotel was that: One of the bar staff was rude to me when I ordered a cup of tea! I wanted one cup of tea but was given a pot of tea! I said I only wanted a cup. When I realised it was the same price for a cup and pot, I changed my mind and told the bar staff! The bar man pulled his face and lost his temper slightly with me. My only other concern is that I would expect the hotel reception staff to have more knowledge of transfers from the hotel to the airport. Even thought it would not concern them directly, I found their assistance with me on the day I was due to depart, not very helpful! One of them made it clear that they should not be phoning the transfer company on my behalf as it was ringing abroad which I understand, but I had no mobile as it had been stolen. Other than this, I found my experience at the hotel was wonderful and I would definately recommend it to a friend and would stay there again myself one day.
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to beach and nightlife!

Posted 16-Oct-2015
Excellent helpful staff! Lovely sea view Clean tidy and spacious Breakfast good Didn't use bar or restaurant.
2 out of 5
Recommended
for Everyone
by A verified traveller from warwickshire

Nice hotel overlooking beach

Posted 21-Sep-2015
Lovely hotel but food NOT 4* standard. no 'live' cooking unlike Sol Costa Blanca Hotel few yards down the road. If Anything the food was better at lunchtime but very poor in the evening! everything is lukewarm! Chips were vile ! Served up heavily breaded cold chicken breasts like you get in Iceland, four in a box for 99p! Desserts very uninspiring! if you are paying for 4* standard as you are at the Cimbel then stay at the Sol Costa Blanca Hotel! Stayed at the Costa Blanca for past few years but thought we'd have a change! BIG MISTAKE!!! Be warned!
4 out of 5
Recommended
for Personal Event
by Bent from Galten,Danmark

Ferie i Benidorm

Posted 03-Sep-2015 on Hotels
Perfekt hotel,god morgenmad og swimmingpool
2 out of 5
Recommended
for Getaway With Friends
by Rosa María from Madrid

¿A ESTO LO LLAMAN HOTEL DE CUATRO ESTRELLAS?

Posted 31-Aug-2015 on Hotels
Destacar la situación del hotel en primera linea de playa y la amabalidad del personal del restaurante. Por lo demás, la estancia en este hotel ha sido muy decepcionante. La limpieza de las habitaciones dejan mucho que desear: la ducha con cal, toallas deshilachadas y desgastadas, muestras de champú y gel insuficientes, cabellos sueltos en el suelo. En la cama te encuentras arena en las sábanas y no visten la cama con su colcha. Sólo dos ascensores muy lentos en un hotel de doce plantas. Conexión wifi imposible. Por no hablar de la calidad de la comida que deja muchísimo que desear y lo que sobra de la noche lo ponen al día siguiente. Reservé con varios meses de antelación una habitación individual y aceptaron la reserva pero cuando llegué al hotel resultó que no tenían habitaciones individuales libres, me asignaron una triple y a los dos días me hicieron cambiar de habitación a una individual con el trastorno que supuso para mí tener que hacer y deshacer de nuevo la maleta además del inconveniente de tener que trasladarme antes de las doce del mediodía(hora en la que entraban la familia de la habitación triple) y a la vez tenía que esperar a que limpiaran la habitación individual que iba a ocupar.En resumen, en vez de estar en la playa disfrutando de mis vacaciones, me encontré obligada a ésta situación. Por parte de la dirección del hotel no hubo ningún gesto por el inconveniente causado, de la categoría que supone un hotel de cuatro estrellas.