Ratings based on 147 Verified Reviews

3.5 out of 5
72% of guests recommend
3.8 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by Mr DA

Good

Posted 26-Mar-2017 on Hotels
Good
4 out of 5
Recommended
for Everyone
by A verified traveller from Lincolnshire

Gran Bali Hotel Benidorm

Posted 07-Mar-2017
Appeared to be primarily a quieter hotel for Spanish clientele. Friendly staff and public facilities, including the food, live up to the star rating. The rooms I would give a lesser star as they are a little tired and dark but are clean. A variety of cafes and bars are close by, however, should you wish to visit the main Benidorm night life, expect at least a 20 minute taxi ride. Would I book the Gran Bali if visiting Benidorm again......most certainly as long as I again stayed in a lower floor room in tower 1. Tower 2 is very tall and not for those like me who do not like heights.
5 out of 5
by Jeffrey

Valentine break.

Posted 16-Feb-2017 on Hotels
A lovely break to celebrate Valentine's night, most enjoyable. Staff very friendly, service great. Loading the room card to give you discount is a very good idea.
1 out of 5
by A verified traveller

clean

Posted 07-Oct-2016 on Hotels
Would not recommend area or hotel
3 out of 5
Recommended
for Couples
by A verified traveller from Lancashire

Nice hotel, shame about the food.

Posted 04-Oct-2016
Pros: Really nice but the restaurant totally lets it down.
Cons: The food.
Location: Cala De Finestrat is just a 10 minute walk from the hotel, Puig Campana restaurant a must try. Also a fresh sushi bar round the corner from the hotel.
My boyfriend and I stayed at Hotel Bali for 4 nights at the end of September 2016, the room itself was lovely, we were placed in the smaller building on the 18th floor and the view was stunning. The bedroom and bathroom were nice and clean, and we got clean sheets and towels every day. On the first night we were there we decided to eat in the hotel restaurant, in the room there was information about the restaurant opening times and dress code, it basically said put some effort into your appearance for the evening meal, so we did...It seemed like we were the only ones. It was a buffet meal and it was the worse food I have ever eaten. There was only one vegetarian option - unless you count salad and chips - and quite a random selection of other foods, none of it really seemed to go together. I managed to get a mish mash of things on my plate to eat but ended up leaving most of it due to it being so terrible. Once we were back in the room we both felt sick and lethargic, we had breakfast included in our stay but didn't go back down to the restaurant again. During our stay there was a base jumping competition that we could watch from our balcony which was quite cool. We only sat round the pool once, the pool area was nice, we just preferred the beach. Overall the stay was nice, the view from our balcony made up for the terrible food and there were enough places to eat in the area to avoid the hotel restaurant altogether.
2 out of 5
by A verified traveller from M

Needs a star or two taken off.

Posted 25-Apr-2016
Disappointing from arrival. We had a package delivered to the hotel which arrived the day before our arrival and the hotel staff seemed to not know anything. We called the company delivering the package certifying the hotel accepted it the day before and the staff was still up in arms. It was not until my husband started getting really stern with the staff with everyone watching that the package finally appeared. Of course after the package appeared my husband thanked them and apologized for getting agitated. Arriving in our room the room is just a little dated. Not sure what kind of 4 star hotel uses sheets that look like is meant for a childs bedroom. The worse part was how hot it was. The hotel takes the AC off until summer. Slept with the balcony door open every night. The beds were terribly uncomfortable. The view from the balcony was great but the plastic chair and table were far less desireable. The rooms amenities were not great either. One has to rent the safe box. One has to leave a deposit of 20 Euro to get an iron. The phone hardly worked and ended having to go to reception in order to ask them something. The tub/shower is less than 1/3 partially covered which means when taking a shower there is water everywhere on the floor. The toiletries were not great either, didn't use them after the first night. Breakfast at the hotel was one of the better experiences, however, did not enjoy the dinner, go elsewhere. The panoramic elevators weren't working either.
1 out of 5
by David from Pegswood

Horrible

Posted 15-Feb-2016 on Hotels
Hotel was like a resting home for the aged the locals are very rude and ignorant satellite TVs consists of bbc1 and itv1 rooms are dated food was terrible and it's never a 4*
2 out of 5
by A verified traveller from Santa Pola

Disappointed

Posted 04-Jan-2016
Pros: The cleaning lady who was very pleasant.
Cons: Staff could be more pleasant.
Location: Because of the location of the Bali Hotel, there is not of places of interest. The only way to get about is by hiring a car or taxis
On arrival at the hotel queues at check in desk were horrendous due to key cards not being operational because of computer errors. Had to wait 45 minutes for bell boy to open doors to room manually and thereafter after two hours had to stand again to collect updated key card. I appreciate at this time of the year staff are under a lot of pressure but in their capacity should be more capable of handling clients accordingly but certainly were far from pleasant and certainly did not have the Christmas spirit. Meals were adequate nothing to rave about! Beds were very hard if you didn't have a bad back when you arrived you certainly had one when you left. So disappointed as the Bali Hotel is the largest in Benidorm but is certainly not to be recommended and is now quite dated as I am led to believe dining room/restaurants/bedrooms have never been updated. I hope this information is of assistance to future clients.
4 out of 5
by Torben from Greve, DK

Great value for money and great views

Posted 19-Nov-2015 on Hotels
Very nice room and balcony with excellent pool and sea views (rooms xxx1-xx19. Room no's higher than 19 have city view and no balcony). Great pool area. Breakfast offered a wide variety of cereals, fruit, boiled and fried eggs, some cheese, ham, and sliced sausage plus pastries. I never had worse coffee! That goes for cappucino as well as for traditional ground coffee with milk from different stations and over three days! Orange juice was excellent. I only had dinner at the hotel once. The buffet dinner is a very cheap add-on-option - around €3 a day. The buffet looked nice, but tasted... My conclusion was that if you appreciate food, the hotel buffet dinner is not an option.
5 out of 5
by A verified traveller

great trip

Posted 23-Oct-2015 on Hotels
had a great time. never stayed here before but I will be back