2 outdoor pools, pool umbrellas, pool loungers

Reviews of Gran Hotel Bali

4 out of 5
Gran Hotel Bali
Luis Prendes, 4, Benidorm, Alicante

Reviews

7.4

Good

Rating 10 - Excellent. 56 out of 224 reviews" "
Rating 8 - Good. 83 out of 224 reviews" "
Rating 6 - Okay. 49 out of 224 reviews" "
Rating 4 - Poor. 21 out of 224 reviews" "
Rating 2 - Terrible. 15 out of 224 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Liza, Ocala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and close to where we needed to be. We stayed in the older part of the hotel, and our room was quite basic but the size was perfect for our family (two adults and one child). Room and hotel were very clean. Checkin was easy and checkout even easier, someone was waiting in the very busy lobby helping direct those who were checking out so we didn’t have to wait in line.
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was so good with the cleaner being extremely helpful and the staff having a smile on their face and ready to help.
Stayed 9 nights in Dec 2023

10/10 Excellent

mark

Stayed 4 nights in Sep 2023

10/10 Excellent

Arnold

Travelled with group
Liked: Cleanliness
The design and construction, the views , pool and food was good, maybe cold but fully cooked but doable

8/10 Good

Catherine Ann

Stayed 7 nights in Jun 2022

4/10 Poor

Julie

Travelled with family
Liked: Cleanliness
We have stayed here before. However, we won't again. It was our minimoon and we emailed but nothing was done, not even a congratulations. The food was never more than warm and not as good as we remember. No information was given at the desk such as you need to scan a QRcode for information and that you could pre-load your card for cheaper drinks.
Stayed 3 nights in Dec 2021

10/10 Excellent

Gerry, Benidorm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building exudes a great sense of space with large public areas and high ceilings. The rooms (we've stayed twice) are similar and have plenty of storage spaces. The beds are comfortable.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very well run and friendly staff short walk to the beach although down hill. Plenty going on. Would advise to go all inclusive.
Stayed 7 nights in Nov 2019

4/10 Poor

Edward

Disliked: Staff & service, property conditions & facilities
Building was definitely not 4star. It is tired and needs updating. The staff were not friendly and welcoming.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive hotel . Very clean nice decor , well maintained . Comfortable with great amenities . Lots of areas to sit comfortably and chill . Nice pool area . The room we had was huge very impressed . All in all a very good stay here and would recommend . The only thing I would say is it is a bit away from main areas of night life and main centres but if you want a quieter area it would suit you . Loved the glass lifts going up to 42nd floor great views .
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely presentation and helpful staff. Good entertainment and pool.
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entertainment starts at 10.30, late for kids and gearred towards adults. Food also same day in day out. We went out to eat after a couple of days of the same.
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing and it was in a great location, nice and quite but close to everything. Would go back
Stayed 2 nights in Apr 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay, only downside food average
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2019

6/10 Okay

DAVID

Disliked: Cleanliness, staff & service
Not 4 star
Rooms a bit dated and found fake nail on the floor, ash on the balcony rail and cleaner left cloth in room. Staff always busy and didn’t show much service. Breakfast was average quality but was ok. The hotel is not a four star whatsoever. Good sized pools and not too far from the beach. If you get a good deal then it’s not too bad otherwise wouldn’t.
Stayed 4 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
OK but not 4star.
The music in foyer was loud which made everybody talk even louder to be heard. It was still going in the evening when the live music in the bar started. Not a good sound. Shower gels not replenished each day. There for 3 nights and 2 people having 2 showers a day there was only enough for 1 day. Only had breakfast. Good selection but not very hot.
Stayed 3 nights in Nov 2017

8/10 Good

Debbie, northern ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to quite area
Hotel worth a visit if you want quite area. Is a bit out of the way if you want more entertainment though bus run up to 11 at night. Staff were very helpful and if late pick up you can use a room for 30 min to freshen up before journey home.
Stayed 1 night in Nov 2017

10/10 Excellent

Steve, Manchester, England.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
60th Birthday
The hotel exceeded our expectations Very good value and would recommend it.
Stayed 3 nights in Oct 2017

8/10 Good

JJ, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Fantastic hotel away from the main bars and clubs. Could do with WiFi in rooms for free but other than that it was a great place. Would stay here again if I came to Benidorm...which I won't!
Stayed 3 nights in Sep 2017

8/10 Good

David, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's actually a reasonable hotel
I was concerned having read some reviews after I booked, but all in all there is nothing wrong with this hotel. I renamed it the holiday farm, as it is vast, and the restaurants/canteens are huge and lack any ambience, however, breakfast was more than agreeable. The hotel hosts people from a number of nations and deals with them more than adequately. There is a host of compulsory fun provided by the enternainment team and watching the BASE jumping from the roof is lots of fun. It's in the quieter side of Benidorm, but the lively part is simple enough to get to should you want to be out until crazy o'clock in the morning. For the price it is good value for money. I had to use the laundry service as I was on a 4 week multi location trip, this was a bit pricey.
Stayed 6 nights in Sep 2017

8/10 Good

Sam, Worcestershire. England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views of Benidorm
Hotel was very clean and perfect location. Easy to see amongst the other skyscrapers.
Stayed 3 nights in Sep 2017

6/10 Okay

Gill, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've outgrown the Bali
This was my 4th stay at the Hotel Bali and unfortunately not my best. Not given room I requested(room with sea view and balcony) eventually got one next day after 2nd request(thank you reception staff). Awoken most early mornings because of Stag and/or Hen party's who have decided to carry the party on in their rooms. No attempt by security or hotel staff to quiet the situation. I gave up with the bar during the day as staff were overworked and the wait was long. So its good bye Hotel Bali it was great on first trip but unfortunately gone down hill from their
Stayed 6 nights in Sep 2017

8/10 Good

elias, pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
very clean, close to the beach, the food is good too, the staff were helpful, very polite,30 minutes walk only to the old city, the bus stop is close to and easy to use (l 2).I recommend this hotel for my friends, and next summer I will be there
Stayed 7 nights in Aug 2017

6/10 Okay

maza, scotland

Very big, no charachter, very noisey, great for families with small kids
Stayed 3 nights in Aug 2017

6/10 Okay

jo, england

Liked: Cleanliness, staff & service, room comfort
Large hotel close to beach
I liked the location of the hotel, close to beach and shops. Staff very friendly and room comfortable. I didn't like the number of rooms/guests as the facilities are not suitable for the number of guests eg. swimming pool, long queues at reception. Liked the free wifi in reception, would have like it to be extended to rooms. Food- good value for money and good choice but shocked that you had to pay for a glass of water with your meal. Found some other English guests quite offensive- swearing loudly at their children. Made me feel ashamed to be British.
Stayed 4 nights in Aug 2017

6/10 Okay

Martyn

Liked: Cleanliness
Stayed 3 nights in Jul 2017

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Benidorm away from the Levnte area
Amazing view as we were on 42nd floor. Clean and comfortable room. Big bed. Good bathroom. Huge hotel so a lot of people. Pool area was very busy as they had a table football national tournament on.

8/10 Good

Mr DA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good

8/10 Good

Cheryl, Lincolnshire

Liked: Cleanliness, staff & service, property conditions & facilities
Gran Bali Hotel Benidorm
Appeared to be primarily a quieter hotel for Spanish clientele. Friendly staff and public facilities, including the food, live up to the star rating. The rooms I would give a lesser star as they are a little tired and dark but are clean. A variety of cafes and bars are close by, however, should you wish to visit the main Benidorm night life, expect at least a 20 minute taxi ride. Would I book the Gran Bali if visiting Benidorm again......most certainly as long as I again stayed in a lower floor room in tower 1. Tower 2 is very tall and not for those like me who do not like heights.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valentine break.
A lovely break to celebrate Valentine's night, most enjoyable. Staff very friendly, service great. Loading the room card to give you discount is a very good idea.

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
clean
Would not recommend area or hotel

6/10 Okay

Heidi, Lancashire

Liked: Cleanliness, staff & service, room comfort
Nice hotel, shame about the food.
My boyfriend and I stayed at Hotel Bali for 4 nights at the end of September 2016, the room itself was lovely, we were placed in the smaller building on the 18th floor and the view was stunning. The bedroom and bathroom were nice and clean, and we got clean sheets and towels every day. On the first night we were there we decided to eat in the hotel restaurant, in the room there was information about the restaurant opening times and dress code, it basically said put some effort into your appearance for the evening meal, so we did...It seemed like we were the only ones. It was a buffet meal and it was the worse food I have ever eaten. There was only one vegetarian option - unless you count salad and chips - and quite a random selection of other foods, none of it really seemed to go together. I managed to get a mish mash of things on my plate to eat but ended up leaving most of it due to it being so terrible. Once we were back in the room we both felt sick and lethargic, we had breakfast included in our stay but didn't go back down to the restaurant again. During our stay there was a base jumping competition that we could watch from our balcony which was quite cool. We only sat round the pool once, the pool area was nice, we just preferred the beach. Overall the stay was nice, the view from our balcony made up for the terrible food and there were enough places to eat in the area to avoid the hotel restaurant altogether.

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Needs a star or two taken off.
Disappointing from arrival. We had a package delivered to the hotel which arrived the day before our arrival and the hotel staff seemed to not know anything. We called the company delivering the package certifying the hotel accepted it the day before and the staff was still up in arms. It was not until my husband started getting really stern with the staff with everyone watching that the package finally appeared. Of course after the package appeared my husband thanked them and apologized for getting agitated. Arriving in our room the room is just a little dated. Not sure what kind of 4 star hotel uses sheets that look like is meant for a childs bedroom. The worse part was how hot it was. The hotel takes the AC off until summer. Slept with the balcony door open every night. The beds were terribly uncomfortable. The view from the balcony was great but the plastic chair and table were far less desireable. The rooms amenities were not great either. One has to rent the safe box. One has to leave a deposit of 20 Euro to get an iron. The phone hardly worked and ended having to go to reception in order to ask them something. The tub/shower is less than 1/3 partially covered which means when taking a shower there is water everywhere on the floor. The toiletries were not great either, didn't use them after the first night. Breakfast at the hotel was one of the better experiences, however, did not enjoy the dinner, go elsewhere. The panoramic elevators weren't working either.

2/10 Terrible

David, Pegswood

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Hotel was like a resting home for the aged the locals are very rude and ignorant satellite TVs consists of bbc1 and itv1 rooms are dated food was terrible and it's never a 4*

4/10 Poor

Bruce, Santa Pola

Liked: Cleanliness
Disliked: Staff & service, room comfort
Disappointed
On arrival at the hotel queues at check in desk were horrendous due to key cards not being operational because of computer errors. Had to wait 45 minutes for bell boy to open doors to room manually and thereafter after two hours had to stand again to collect updated key card. I appreciate at this time of the year staff are under a lot of pressure but in their capacity should be more capable of handling clients accordingly but certainly were far from pleasant and certainly did not have the Christmas spirit. Meals were adequate nothing to rave about! Beds were very hard if you didn't have a bad back when you arrived you certainly had one when you left. So disappointed as the Bali Hotel is the largest in Benidorm but is certainly not to be recommended and is now quite dated as I am led to believe dining room/restaurants/bedrooms have never been updated. I hope this information is of assistance to future clients.

8/10 Good

Torben, Greve, DK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money and great views
Very nice room and balcony with excellent pool and sea views (rooms xxx1-xx19. Room no's higher than 19 have city view and no balcony). Great pool area. Breakfast offered a wide variety of cereals, fruit, boiled and fried eggs, some cheese, ham, and sliced sausage plus pastries. I never had worse coffee! That goes for cappucino as well as for traditional ground coffee with milk from different stations and over three days! Orange juice was excellent. I only had dinner at the hotel once. The buffet dinner is a very cheap add-on-option - around €3 a day. The buffet looked nice, but tasted... My conclusion was that if you appreciate food, the hotel buffet dinner is not an option.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great trip
had a great time. never stayed here before but I will be back

8/10 Good

ian, calasparra. spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyed stay.
Very good overall, just a couple of niggles. Firstly, beds very hard, and coffee and tea from machine in dining room undrinkable.

8/10 Good

Jan, Surrey.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel but rather big!
We stayed for two nights at the Gran Bali and we were very impressed with all aspects of the hotel. The hotel is very large but well managed. We stayed just for B & B so we cannot comment on lunch or dinner but breakfast was very good; a good variety of hot and cold foods, plenty of cereals, bread and tea and coffee etc. We were on the 36th floor which gave great views over the whole of Benidorm. Our room was large with a very big bed and the en suite facilities were good. Prices for room, drinks and other products were very reasonable. We would certainly stay there again and the only criticism we would say is that the hotel is just a bit too big.

8/10 Good

NEIL, Brighton

Liked: Staff & service, property conditions & facilities
Big Benidorm
The hotel is massive ! But the staff do well to ensure excellent service - even though there are a lot of guests ! - it's not in the easiest of areas to access by train or airport bus but great local bus connections right outdoors - good value and nice service in a BIG hotel

8/10 Good

Steve, london

Liked: Cleanliness, room comfort
Massive hotel, very busy but very comfortable
Avoid peak season: far too many people. The pool is always busy and hotel people are struggling to service the crowds. On the other hand views of Benidorm and the beach from the rooms on the front are fantastic, hotel position excellent, food is above average and service is good given the number of visitors.

2/10 Terrible

dave, melbourne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Don't stay here especially when they have a salsa convention on - music going on till 5 in the morning then patrons leaving the centre yelling and screaming. Air conditioning couldn't handle 40degree temperature and room stuffy and hot all night. Floors dirty with a toothpick on the floor when we checked in and was still there when we checked out 9 nights later. Floors were tiles and you could here every footstep from the room above. Breakfast was lousy - bacon eggs and beans cold and bacon hard and dry. 20 minute wait in queue at pool bar to be told there was a 20 minute wait for cocktails due to lack of qualified staff. Very little entertainment at the hotel so had to travel into new town every night adding €20 per day to cost of stay. Definitely NOT a 4 star hotel in my opinion.

8/10 Good

Vaughan, D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, pleasant staff. Caters for all ages.
Best hotel I've ever stayed in. Staff were pleasant as were the other guests.

8/10 Good

rob, alicante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
two nights with breakfast
very good ,only observation they could do with a few more bar staff.

6/10 Okay

Tel., Buckinghamshire UK

Liked: Cleanliness, staff & service, room comfort
Considering that English holiday companies use this Hotel it only seemed to be catering for the Spanish pensioner all staff had a good command of the English language. a/c did not work. No information in the room on using the telephone either internally or externally.