Ratings based on 1,360 verified reviews

4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia-verified reviews
3 out of 5
by a verified traveller from New Jersey

Posted 12 Oct 2019
Positive: center of town / friendly staff / good breakfast Negative: old dark room / had to ask at the end for the promised bottle of wine/ special discount for SPa was given to everybody / nothing extra as a TITANIUM member!,,
Comment from Hotel Management
14 Oct 2019 by Francisco Capó - General Manager, Hotel Management
Dear Guest, We would like to thank you for the time that you have spent writing to us and for your kind comments regarding the attention experienced from all our staff. On the other hand, we are very sorry to learn that we were not able to offer you the experience that you expected from our hotel as a Titanium member. We haven taken good note of all your comments and shared them with our Managers, to follow up upon your experience and improve our service. Looking forward to have the pleasure of welcoming you again and have the opportunity to offer you the experience that you expect from our hotel. Yours sincerely, Francisco Capó General Manager
5 out of 5
by a verified traveller from Cardiff wales

Posted 9 Oct 2019
Excellent hotel spotlessly clean all the staff were amazing lovely stay and would not hesitate to recommend
Comment from Hotel Management
14 Oct 2019 by Francisco Capó - General Manager, Hotel Management
Dear Guest, The Hospes Amérigo's team would like to thank you for trusting us in your last visit to Alicante. We are thrilled to learn that you enjoyed your stay and could experience the genuine hospitality and service from all our staff. Looking forward to have the pleasure of welcoming you again at any of our nine Hospes Hotels in Spain. Yours sincerely, Francisco Capó General Manager
4 out of 5
by a verified traveller

Posted 27 Sep 2019
This hotel is very central so is noisy from restaurants with outdoor seating which is all cleared away at midnight. We would prefer a proper balcony but chose this holtel for the pool. Views from pool are spectacular but water in pool very cold. Breakfast service and choice were excellent.
Comment from Hotel Management
2 Oct 2019 by Francisco Capó - General Manager, Hotel Management
Dear Guest, The Hospes Amérigo's team would like to thank you for trusting us in your last visit to Alicante. We thank you for your very kind comments regarding breakfast and service experienced from our staff. As you mentioned, we have a relaxing pool on the 4th floor. During the summer months our pool has the roof open and the water is not heated as temperature in Alicante is good. Normally in the midle of October we close the roof and the pool is heated. Again we would like to thank you for all your comments and your stay. Looking forward to have the pleasure of welcoming you again. Yours sincerely, Francisco Capó General Manager
5 out of 5
by a verified traveller

Posted 23 Sep 2019
Hotel is fabulous in an excellent location where all restaurants are within easy walking distance. The reception staff are very courteous and friendly and nothing is too much trouble for them. The attached tapas bar/bistro is also very,very good and the staff there have the same friendly and courteous manner. Breakfast is very good and you can have virtually anything you want. If you like a big, quality breakfast then have it here. It may cost you 22 euro but you definitely get you money's worth. I could not fault this hotel in any way and my wife and I would happily return here.
Comment from Hotel Management
23 Sep 2019 by Francisco Capó - General Manager, Hotel Management
Dear Guest, The Hospes Amérigo's team would like to thank you for trusting us in your last visit to Alicante. We are thrilled to learn that enjoyed your stay and could experience the genuine hospitality and service from all our staff and the delicious cuisine from our Chef Roberto Fraile. Again we would like to thank you for your vey kind comments and your stay. Looking forward to have the pleasure of welcoming you again at any of our nine Hospes Hotels in Spain. Yours sincerely, Francisco Capó General Manager
5 out of 5
by a verified traveller from Belfast

Posted 16 Sep 2019
The Hotel is simply stunning. The standard throughout is first class and the staff were so helpful and friendly.
Comment from Hotel Management
18 Sep 2019 by Francisco Capó - General Manager, Hotel Management
Dear Guest, The Hospes Amérigo's team would like to thank you for trusting us in your last visit to Alicante. We are thrilled to learn that you enjoyed your stay with us and could experience the genuine hospitality and service from all our staff and our facilities. Looking forward to have the pleasure of welcoming you again at any of our nine Hospes Hotels in Spain. Yours sincerely, Francisco Capó General Manager
5 out of 5
by a verified traveller

Posted 16 Sep 2019
The food is very good, and the rooms are fine, and is well ubication
Comment from Hotel Management
16 Sep 2019 by Francisco Capó - General Manager, Hotel Management
Dear Guest, The Hospes Amérigo's team would like to thank you for trusting us in your last visit to Alicante. We are thrilled to learn that you enjoyed your experience, specially the delicious cuisine from our Chef Roberto Fraile. Looking forward to have the pleasure of welcoming you again at any of our nine Hospes Hotels in Spain. Yours sincerely, Francisco Capó General Manager
5 out of 5
by a verified traveller

Posted 15 Sep 2019
Great hotel. Very clean, spacious room. We were three adults staying in one room and we weren't cramped at all. The extra touches - complimentary cava on arrival, voucher for a drink at the bar and some complimentary delicious chocolate cake on the first evening, all contributed to making our stay feel extra special. Staff very friendly and helpful. Excellent location. I wouldn't stay anywhere else in Alicante having stayed at Hospes Amerigo.
Comment from Hotel Management
16 Sep 2019 by Francisco Capó - General Manager, Hotel Management
Dear Guest, The Hospes Amérigo's team would like to thank you for trusting us in your last visit to Alicante. We are thrilled to learn that you enjoyed your stay and could experience the genuine hospitality and service from all our staff and our facilities. Looking forward to have the pleasure of welcoming you again at any of our nine Hospes Hotels in Spain. Yours sincerely, Francisco Capó General Manager
5 out of 5
by a verified traveller

Posted 10 Sep 2019
Fantastic stay only one complaint and that was the speed of the WiFi.
Comment from Hotel Management
11 Sep 2019 by Francisco Capó - General Manager, Hotel Management
Dear Guest, The Hospes Amérigo's team would like to thank you for trusting us in your last visit to Alicante. We are thrilled to learn that you enjoyed your stay and could experience the genuine hospitality and service from all our staff. We take good note of your comments regarding the wifi signal, that we will share with our Maintenance Manager. Looking forward to have the pleasure of welcoming you again at any of our nine Hospes Hotels in Spain. Yours sincerely, Francisco Capó General Manager
5 out of 5
by a verified traveller

Posted 7 Sep 2019
Liked everything. Evene the weather. Staff efficient and accommodating to all our requests
Comment from Hotel Management
9 Sep 2019 by Francisco Capó - General Manager, Hotel Management
Dear Guest, The Hospes Amérigo's team would like to thank you for trusting us in your last visit to Alicante. We are thrilled to learn that you enjoyed your stay, specially the genuine hospitality and service from all our staff. Looking forward to have the pleasure of welcoming you again at any of our nine Hospes Hotels in Spain. Yours sincerely, Francisco Capó General Manager
4 out of 5
by a verified traveller

Posted 7 Sep 2019
Comment from Hotel Management
9 Sep 2019 by Francisco Capó - General Manager, Hotel Management
Dear Guest, We would like to thank you for sharing your last experience at the Hospes Amérigo. Looking forward to have the pleasure of welcoming you again at any of our nine Hospes Hotels in Spain. Yours sincerely, Francisco Capó General Manager