Ratings based on 480 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller

Excelente

Posted 13-Nov-2015 on Hotels
Un hotel que impacta en su tamaño y comodidades; la atención muy buena y aunque no queda dentro de la ciudad es muy céntrico para moverse a las ciudades cercanas
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel but nothing close by. No shops

Posted 07-Nov-2015
No shops. Restaurants etc close by.need a car to get anywhere but great hotel
Comment from Hotel Management
20-Nov-2015 by Mário Custódio - Tivoli Victoria General Manager., Hotel Management
Dear Guest, We are pleased that you found the Hotel to be wonderful, despite the location that was to remote for you. We are located in a peaceful and exquiset area of Vilamoura, however, we offer a free shuttle service to the Marina, so that our Guests can enjoy the best of both worlds. Thank you for your comments and we look forward to welcome you once again.
5 out of 5
Recommended
for Couples
by Joey

Amazing getaway trip

Posted 03-Nov-2015 on Ebookers
Upon arrival, we were greeted by friendly staff who were very polite. The hotel was absolutely stunning, with amazing views as well as top notch facilities. When our room was ready, we quickly unpacked and explored the hotel, which was full of surprises. There are multiple pools as well as an indoors pool which also had an amazing view. I actually went here for my girlfriends birthday, and on her birthday we came back into our hotel room to find a lovely birthday cake as well as a bottle of wine ready for us after a long day in Albufeira. We were both shocked at how much thought they put into our stay, which made us felt very special. I would definitely return again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Excellent hôtel

Posted 01-Nov-2015
Superbe Hotel , petit déjeuner excellent , pour les golfeurs accès direct au Victoria ( practice gratuit pour les résidents de l'hôtel et 15 % de réduction au Proshop ! ) wifi gratuit uniquement dans le lobby ! Seul bémol 15€ par jour pour l avoir dans la chambre !
Comment from Hotel Management
20-Nov-2015 by Mário Custódio - Tivoli Victoria General Manager., Hotel Management
Dear Guest, We are really pleased to hear that you found our Hotel to be great and that you have appreciated the excellent location, very convenient to play golf, as well as the beautiful served breakfast. I appreciate your feedback and I would like to mention that if you sign up to our free loyalty program - GHA Discovery - you will have access to WIFI throughout the Hotel, among other benefits. Hope that you have the chance to join on your next stay. Thank you so much for posting a review in Expedia and we really look forward to welcome you back in the near future.
4 out of 5
Recommended
for Couples
by Simon

Short break

Posted 30-Oct-2015 on Hotels
Hotel was nice but not much around it.
5 out of 5
Recommended
for Couples
by eduardo from Porto Alegre

Surpreendente

Posted 25-Oct-2015 on Hotels
Fantástico, hotel é perfeito, o quarto é inacreditável, ótimo espaço, banheira, luxuoso, simplesmente um dos melhores que já me hospedei.
3 out of 5
by A verified traveller

Nice hotel which sadly is showing signs of wear

Posted 20-Oct-2015
My husband and I have just returned from our 5th visit to this hotel. Sadly it is now starting to show signs of wear and needs a spruce up. The facilities are good, a car if needed for transport or the hotel does provide courtesy travel to the marina. The rooms themselves now need a minor refurbishment as they are starting to shows signs of wear namely: the veneer furniture in the room we were in had bubbled and there were marks where drinks had been put on them; the rattan mat needed a good clean; there was no wall décor; extra furniture (occasional chairs) was missing; there was no iron or ironing board (I did ask for an iron and board which I was told would be delivered straight away, after two hours it hadn't arrived, and then when delivered and I'd finished with it still hadn't been collected on our 5th day); the overhead shower pressure was poor; the carpeting in the corridors to the rooms needs a good clean as it was dirty, and so on. The facilities outside are good although the cushions on the sun loungers could do with a good clean or replacing. This is a good 5 star hotel but needs bringing back to its former glory when it first opened.
Comment from Hotel Management
20-Nov-2015 by Mário Custódio - Tivoli Victoria General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We deeply regret not having been able to completely meet your best expectations. Your comments are going to be shared with each department Manager for appreciation. I truly hope you will consider visiting us again and give us the chance to provide you with a genuine Tivoli experience.
5 out of 5
Recommended
for Couples
by KEVIN

Highly recommended

Posted 20-Oct-2015 on Hotels
Stayed on a B&B rate. Everything was great and am I unable to think of anything I would be critical off. Room was great and breakfast fantastic. A free shuttle bus brought us to the marina and back again which meant we could go out for a meal and have a glass of wine. Lovely hotel.
5 out of 5
Recommended
for Couples
by A verified traveller from Skelmersdale

Wonderful, Relaxing Hotel.

Posted 15-Oct-2015
Pros: Many things; fantastic service who were fluent English and Portuguese, the rooms were beautiful with twice daily service, such a relaxing experience.
Cons: Free Wifi within the rooms would be a big improvement but it is available in the lobby so not a big problem.
Location: The hotel is secluded however on site they do have amazing bars, restaurant and shop. In addition they provide a free shuttle to the marina.
When we arrived at the hotel we were amazed by the appearance and atmosphere of the hotel; views of both the pool and golf course were amazing - with the addition of a stunning room. It's the perfect place to get away if you want to simply relax and enjoy your own or partners company. Secluded from busy shops/strips there is still plenty to do - we ate at EMO the first night (gourmet restaurant in the hotel) which was absolutely delightful. The hotel provide a free shuttle bus many times a day for hotel users to travel to Vilamoura Marina, this allowed for a relaxing environment in the day and a busy night scene too. Something you have to try is the indoor heated pool also available within the spa wonderful place to kick back and relax. One thing that really impressed us was the staff, throughout the 8 days we were there staff always gave 110% to help and advise, they also spoke both English and Portuguese which made for easier conversation. Overall the hotel was FANTASTIC a true 5 star experience that myself and my partner will be returning to in the future.
Comment from Hotel Management
20-Nov-2015 by Mário Custódio - Tivoli Victoria General Manager., Hotel Management
Dear Danielle, It is great to hear that you really enjoyed your stay Tivoli Victoria and found the hotel to be excellent. It is also great to know that you were impressed with the high quality of the facilities and services. Thank you for making the time to review our Hotel and we truly look forward to have the pleasure of welcome you back at Tivoli Victoria.
4 out of 5
Recommended
for Everyone
by A verified traveller

Second visit lovely hotel

Posted 14-Oct-2015
Stayed in tivoli Victoria and used the facilities also at the marina - excellent.
Comment from Hotel Management
20-Nov-2015 by Mário Custódio - Tivoli Victoria General Manager., Hotel Management
Dear Guest, Thank you so much for choosing to stay at Tivoli Victoria and for posting such a great a review of our Hotel in Expedia. We are absolutely delighted to hear that you have truly enjoyed your break with us and very much looking forward to have the opportunity and pleasure of welcoming you back in the near future