Indoor pool, outdoor pool, pool loungers

Reviews of Pestana Dom João II Hotel Beach & Golf Resort

4 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 189 out of 389 reviews" "
Rating 8 - Good. 149 out of 389 reviews" "
Rating 6 - Okay. 34 out of 389 reviews" "
Rating 4 - Poor. 9 out of 389 reviews" "
Rating 2 - Terrible. 8 out of 389 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Mark

Disliked: Property conditions & facilities
The property is tired and in need of a refurbishment.
Stayed 7 nights in Mar 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Mold in the rooms, very noisy, and absolutely terrible food. Would never recommend this place to anyone.
Stayed 4 nights in Mar 2024

10/10 Excellent

Shirley, Woodstock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, walking distance from town. Gardens and pool are lovely and user friendly. Beach and boardwalk at back of hotel.
Stayed 13 nights in Jan 2024
Response from Mafalda Caetano on 12 Feb 2024
Dear Shirley,We are pleased to hear that you have enjoyed your stay with us. Your positive comments about us have been really appreciated and we sincerely hope that your travelling plans bring you back to Algarve and to our Hotel, so we can have the pleasure of hosting you again.Kind regards,Guest Service Manager

10/10 Excellent

t

Stayed 3 nights in Nov 2023
Response from Rui Lopes on 30 Dec 2023
Muito agradecemos a sua classificação. Será um prazer poder voltar a recebê-lo num futuro próximo.Melhores cumprimentos,Rui Lopes

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely 4 night trip
Had a lovely 4 night stay in the Dom Joao recently. Have been before but standards are still excellent. Lots more choice for breakfast than when I last visited (quite a few years ago) and dining hall and outside are clean and well kept. Gym is well equipped and spacious, pool is lovely and room was great with a nice view of the pool and sea from the balcony. Garden area is lovely. Great location by the beach and walking distance to Alvor.
Stayed 4 nights in Oct 2023
Response from Pestana Dom João II on 10 Nov 2023
Dear Mrs. Claire, I would like to personally and on behalf of the Pestana Delfim staff thank you for your review and comments.It is very important for us to know that your stay with us was pleasant and that we gave you “the time of your life”.It was a pleasure for us to have your presence.We hope to welcome you back to our hotel in the future.Best regards, Verónica AndréGuest Relations

10/10 Excellent

Juergen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der große Garten mit schönen Pflanzen Der große Pool war super und die lustigen Sonnenschirme Freundliches Personal Wir waren rundum zufrieden und werden wiederkommen
Stayed 1 night in Oct 2023
Response from Pestana Dom João II on 10 Nov 2023
Sehr geehrter Herr Juergen, im Namen unseres gesamten Teams des Pestana Dom João II danken wir Ihnen, dass Sie sich Zeit genommen haben, uns ein Feedback zu geben. Ihre Meinung ist uns sehr wichtig, damit wir unseren Service weiter verbessern und uns gezielt auf die Bedürfnisse unserer Gäste einstellen können.Wir haben uns gefreut zu hören, dass wir Ihre Erwartungen erfüllt haben. Es war uns ein Vergnügen, dass Sie unser Gast waren und wir freuen uns darauf, Sie wieder im Pestana Dom João II begrüßen zu dürfen.Mit freundlichen Grüßen Verónica AndréGästebetreuung

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I liked convenient location - midway between Sagres/Lagos and Faro. I didn’t like the fenced in property making it more challenging to get to boardwalk/beach. And surrounding hotels(?) properties look abandoned and unkept.
Stayed 3 nights in Oct 2023
Response from Pestana Dom João II on 10 Nov 2023
Dear Mrs. Teresa, Our team would like to thank you for your very kind Review.Many thanks for choosing Pestana Dom João II for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Verónica AndréGuest Relations

8/10 Good

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Bárbara Barão - Guest Service Manager on 20 May 2023
Prezado Sr.Jorge, Em nome de toda a equipa do Pestana Dom João II, gostaríamos de agradecer o tempo dispensado para nos fornecer o seu feedback positivo. A sua opinião é fundamental para continuarmos a melhorar o nosso serviço e antecipar as necessidades dos nossos Hóspedes.Ficamos felizes em saber que atendemos às suas expectativas.Foi um verdadeiro prazer para nós tê-lo como nosso Hóspede e esperamos recebê-lo novamente no Pestana Dom João II.Atenciosamente,A Equipa do Pestana Dom João II

10/10 Excellent

KRISTI, BOYNTON BEACH

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again. Friendly, easy location, beautiful views
Response from Pestana Dom João II on 10 Nov 2023
Dear Kristi, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Dom João II.Kind regards, Verónica AndréGuest Relations

10/10 Excellent

Sue

Stayed 2 nights in Feb 2023

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Decent for the price
Stay was pretty good, food was limited for lunch and rather pricy. Buffett every breakfast and dinner. No beach chairs so had to always stay near the pool.
Menu page 1
Menu page 2
Menu page 3
Buffet menu
Stayed 3 nights in Dec 2022
Response from Pestana D. Doão II on 10 Nov 2023
Dear Mrs. Carla, On behalf of our entire team at Pestana Dom João II, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Dom João II.Best regards, Verónica AndréGuest Relations

2/10 Terrible

Eric

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Bed bugs in our room. Staff would not help whatsoever wanted us to stay in the same room after changing the sheets. Restaurant staff was not friendly. Food and drinks were overpriced and food was average at best

10/10 Excellent

s

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

8/10 Good

Courtney

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Nice quiet location and good food with good service.
Stayed 2 nights in Oct 2022

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a good location next to the beach and an easy walk into the town (Alvor). Staff were very friendly and helpful. Breakfast was generally good and well managed but certain items (eg. fruit juices) were poor quality.
Stayed 5 nights in Oct 2022

8/10 Good

Geraldine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean and modern property. The location is very walkable to shopping and great restaurants. Every floor has a large lobby with a fabulous beach view so even the rooms on the back get to appreciate it.
Stayed 1 night in Sep 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
We enjoyed our two night stay after a three year hiatus. The whole place had been renovated to a high standard.
Stayed 2 nights in Apr 2022

8/10 Good

Francisco, Rutherford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You won't be disappointed
I was very pleasantly surprised to be sure. Great location, excellent service and a good breakfast. Impressed with flexibility. So many amenities to enjoy.
Stayed 3 nights in Dec 2021

10/10 Excellent

craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely location next to the beach
Great hotel, lovely location, great staff. Located looking out to sea, next to the beach. Breakfast had souch choice all fresh.
Stayed 3 nights in Nov 2021

8/10 Good

Denise

Stayed 2 nights in Nov 2021

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2021

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel would stay again. Only real issue is drinks were overpriced in the Bar.
Stayed 2 nights in Oct 2021

10/10 Excellent

Magdalena

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We enjoyed our stay, hotel is perfectly located - very close to s beautiful beach and walk that takes you within 15 min to the city; hotel offers good facilities, pools, gym, mini golf and has a fairly good breakfast for dinner offering. For couples with kids it's also ok, as larger rooms with garden are in the offer, one mines is- no playground on premises.
Stayed 5 nights in Oct 2021

10/10 Excellent

Sheelagh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend and would stay again!
The staff were super; friendly and helpful! We had a minor maintenance issue in the room which they took care of immediately and effectively. The breakfast buffet was great, and the outdoor seating plentiful COVID precautions were taken and we felt very safe. The room is comfortable, although the shower would benefit from a small storage shelf and a grab bar for safety, as the shower floor surface is quite slippery. The bed was comfortable, but would have preferred a queen or king instead of 2 twins pushed together. The patio was spectacular! great view! Also, easy walking distance to many restaurants, pubs and beaches.
Stayed 13 nights in Sep 2021

10/10 Excellent

MA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021

10/10 Excellent

PADDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 day break
Fab hotel, great pool area, right beside beach.. Lovely boardwalk into town or taxi €3.50..grest breakfast and comfy rooms.. Well worth the money
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was all good very clean good staff service Liked alote
Stayed 1 night in Mar 2021

8/10 Good

Aidan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place but because of bad weather and heavy rain I had to check out a day early and I expected not to be charged for the extra night not used because I gave early notice of early check out.
Stayed 4 nights in Nov 2020

10/10 Excellent

José, Portimao

Business traveller
Very good I love the hotel. The breakfast is very good there everyone is very happy and wonderful
Stayed 2 nights in Oct 2020

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nearly a 5*
This hotel is in a beautiful setting and the inside is just as good. The only criticism I have, is that the corridors leading to the bedrooms really need to be redecorated! Orange carpet, dark wood, and a bad smell isn't going to leave a good impression. It's a shame because the rooms and the common areas in the hotel are great! Spotlessly clean. And the staff are outstanding! Would absolutely go back, even with the bedroom corridors as they are.
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely and clean. Excellent location and staff very friendly. Only criticism is that there were no facilities for making tea or coffee in the room.
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020

10/10 Excellent

Peter, Vernon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is a larger resort style property That has great beach access and was very nicely run.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view, lift to beach very handy. A bit far out of town
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were transferred to their sister property which was pestana alvor praia which was excellent
Stayed 8 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff, close to beach and restaurants
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Indoor pool, sauna and steam room very good. Location was reasonable, nice sea view from top floor superior room.
Stayed 3 nights in Nov 2019
Response from Flávio Simão | Guest Service Manager on 23 Nov 2019
Dear Guest, Thank you very much for your rating and comments about your recent stay at Pestana Hotel Dom João II. We are very happy to know you had a good stay with us. We hope to a have an opportunity to see you again in a not too distant future. With our Best Regards, Flávio Simão | Guest Service Manager Pestana Hotel Dom João II

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor pool, steam room, sauna all well-kept. Staff knowledgeable and very service- oriented.
Stayed 3 nights in Nov 2019
Response from Flávio Simão | Guest Service Manager on 23 Nov 2019
Dear Guests, Thank you very much for your excellent rating and comment about your recent Stay at Pestana Hotel Dom João II. We are extremely happy to know you enjoyed our Hotel, services, facilities and Staff. Our daily goal is provide excellent memories to our dear Guests. Hope to see you again to another amazing experience with us. With our Best Regards, Flávio Simão | Guest Service Manager Pestana Hotel Dom João II

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mini golf, workout room, sauna, steam room, indoor pool, massage - all were good!
Stayed 3 nights in Nov 2019
Response from Flávio Simão | Guest Service Manager on 23 Nov 2019
Dear Guest, Thank you very much for your excellent rating and comment about your recent Stay at Pestana Hotel Dom João II. We are extremely happy to know you enjoyed our Hotel, services, facilities and Staff. Our daily goal is provide excellent memories to our dear Guests. Hope to see you again to another amazing experience with us. With our Best Regards, Flávio Simão | Guest Service Manager Pestana Hotel Dom João II

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our level 4 sea view The room was cleaned every day & fresh bedding every day too
Stayed 7 nights in Nov 2019
Response from Flávio Simão | Guest Service Manager on 17 Nov 2019
Dear Guest, Thank you very much for your rating and comments regarding your recent stay at Pestana Hotel Dom João II. Our Guests opinion about the Hotel, services, facilities and Staff are very important to us. We are very happy to know that you enjoyed your room on the 4th floor we sea view. We hope to have the opportunity to receive you again in our Hotel for another 5 star experience. With our very best Regards, Flávio Simão | Guest Service Manager Pestana Hotel Dom João II

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the moment we entered the hotel could not have been been. As we arrived well before our check in time , they allowed us to change into suitable wear for the weather , gave us towels and kept our backs in a room until it was time to check in .. The room was excellent. Cleaned daily with bed linen and towels changed every day ! Brilliant
Stayed 12 nights in Oct 2019
Response from Flávio Simão | Guest Service Manager on 14 Oct 2019
Dear Guest, Thank you very much for your excellent rating and comment about your recent Stay at Pestana Hotel Dom João II. We are extremely happy to know you enjoyed our Hotel, services, facilities and Staff. Our daily goal is provide excellent memories to our dear Guests. Thank you for all of your kind words. Your words represent the best intensive our teams could receive. We are extremely happy to know that you had a "Brilliant" stay with us at Pestana Hotel Dom João II. Hope to see you again to another amazing experience with us. With our Best Regards, Flávio Simão | Guest Service Manager Pestana Hotel Dom João II

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities
Our trip to Portimao was booked as a free shuttle from the hotel. We were dropped off on a scruffy side street, without a clue where we were. Wmanaged
Stayed 7 nights in Sep 2019
Response from Flávio Simão | Guest Service Manager on 23 Nov 2019
Dear Guest, Thank you very much for your rating and comments about your recent stay at Pestana Hotel Dom João II. Unfortunately we did not meet all your expectations. Kindly accept our sincerest apologies for any inconvenience caused. We thank you once again and hope to have the opportunity to welcome you back in a near future. Kindest regards, Flávio Simão | Guest Service Manager Pestana Hotel Dom João II

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, the area, the beach, the pool, its location.... we come here once a year. We don't need to look for any other hotel if Alvor is where we want to relax for a week, and it usually is... I scrawl through the lists on Expedia and always always come back to this hotel. We usually get a taxi transfer from Faro airport about 45 mins. The hotel is spacious and clean, never looks tired. Room is clean and comfortable, bathroom always good size. Hotel grounds are luscious green, pool is clean and big size, lots of sun loungers, guests usually scatter around the green grounds, under the trees, or around the pool so never feels crowded. Step through the secure back gate and you are on the beautiful vast beach, great for a looooong walk after breakfast. Love the beach sidewalks too. 10 minute walk to the harbour for lots and lots of fabulous restaurants, authentic, fresh seafood, simply grilled, and reasonable prices, lovely view at sunset... You cannot beat this area for dining. Nice stroll back to the hotel, feels very very safe, no problems at all. Taxi to Portimao is 10 euros. Great place to walk around and again the beach and restaurants are great. Highly recommend the hotel and the area.
Stayed 5 nights in May 2019
Response from Flávio Simão | Guest Service Manager on 24 Sept 2019
Dear Guest, Thank you very much for your excellent rating and comment about your recent Stay at Pestana Hotel Dom João II. We are extremely happy to know you enjoyed our Hotel, services, facilities and Staff. Our daily goal is provide excellent memories to our dear Guests. You can believe, nothing is more important to us than the satisfaction of our Guests. Thank you for all of your kind words. Your words represent the best intensive our teams could receive. Thank you for that. Hope to see you again to another amazing experience with us. With our Best Regards, Flávio Simão | Guest Service Manager Pestana Hotel Dom João II

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I spent a lovely 3 nights in Dom João with my mom. The hotel is a 10 min walk into town and steps from the beach with gorgeous gardens and pools. Our room with nice with a sea view. Overall the hotel is lovely but definitely in need of a revamp. Decor needs to be updated and the reception, dining and bar areas are in need of a facelift. But still, we had a great stay and if some money was put into the hotel we’d definitely be back
Stayed 3 nights in Sep 2019
Response from Flávio Simão | Guest Service Manager on 21 Sept 2019
Dear Ms. Joanne, Thank you very much for your rating and comments about your recent stay at Pestana Hotel Dom João II. We are very happy to know you had a good stay with us. Achieving quality and our guests’ satisfaction standards is our daily goal. Thus, we assure you that your comments have benefited from our very best attention and we are doing all in our reach to revise the aspects you consider to need improvement. Let us give you good news, we are already preparing carefully the refurbishment to our Hotel in near future. Thank you very much for your preference. Waiting to have the pleasure of your company with us again, in a not too distant future. With our Best Regards, Flávio Simão | Guest Service Manager Pestana Hotel Dom João II

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and well located. Enjoyed breakfast it had a great variety
Stayed 7 nights in Jul 2019
Response from Flávio Simão | Guest Service Manager on 7 Sept 2019
Dear Guest, Thank you very much for your excellent rating and comment about your recent Stay at Pestana Hotel Dom João II. We are extremely happy to know you enjoyed our Hotel, services, facilities and Staff. Our daily goal is provide excellent memories to our dear Guests. You can believe, nothing is more important to us than the satisfaction of our Guests. Thank you for all of your kind words. Your words represent the best intensive our teams could receive. Hope to see you again to another amazing experience with us. With our Best Regards, Flávio Simão | Guest Service Manager Pestana Hotel Dom João II

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely ocean view, nice space saving room decor. Pleasant staff and clean accomodations. Enjoyed having access to the local boardwalk.
Stayed 3 nights in Jun 2019
Response from Flávio Simão | Guest Service Manager on 17 Jun 2019
Dear Sunny, Thank you very much for your rating and comments about your recent stay at Pestana Hotel Dom João II. We are very happy to know you had a good stay with us. We hope to a have an opportunity to see you again in a not too distant future. With our Best Regards, Flávio Simão | Guest Service Manager Pestana Hotel Dom João II

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The access to a pristine and Long Beach sets this place a part from other locations on the coast and the grounds are beautiful. However, the rooms are on the small side and the beds aren’t very comfortable. The breakfast buffet has a lot to offer but is just ok. All they serve at dinner is a buffet to, no aka carts, which is disappointing when you don’t like buffers and you get in late in the evening. The rooms and building are a bit dated as well.
Stayed 3 nights in May 2019
Response from Flávio Simão | Guest Service Manager on 28 May 2019
Dear Guests, Thank you very much for your rating and comments about your recent stay at Pestana Hotel Dom João II. Achieving quality and our guests’ satisfaction standards is our daily goal. Thus, we assure you that your comments have benefited from our very best attention and we are doing all in our reach to revise the aspects you consider to need improvement. Let me give you good news, we already preparing carefully the refurbishment to our Hotel in near future. Thank you very much for all of your constructive feedback and suggestions, the real opinion from our dear Guests is really important to us. Thank you very much for your preference in staying with us. We hope to have the pleasure of your company again, in a near future and to meet all your standards. Please accept our very best regards, Flávio Simão | Guest Service Manager Pestana Hotel Dom João II