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Reviews of Anantara Vilamoura Algarve Resort

5 out of 5
Anantara Vilamoura Algarve Resort
Av dos Descobrimentos n 0, Loulé

Reviews

9.2

Wonderful

Rating 10 - Excellent. 601 out of 878 reviews" "
Rating 8 - Good. 205 out of 878 reviews" "
Rating 6 - Okay. 42 out of 878 reviews" "
Rating 4 - Poor. 20 out of 878 reviews" "
Rating 2 - Terrible. 10 out of 878 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great grounds nice staff good food
Stayed 3 nights in Mar 2024
Response from csimoes on 30 Mar 2024
Dear Christian,Thank you for staying with us at Anantara Vilamoura Algarve Resort for your gateway.We are glad you had a great time and enjoyed the friendly service from the team. We look forward to have you back for a new visit soon.Kind Regards,Catarina SimoesResort Manager

8/10 Good

Rosamund

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentry shuttle bus to Marina, bikes and tennis court were a bonus
Stayed 3 nights in Mar 2024
Response from csimoes on 30 Mar 2024
Dear Rosamund,Thank you for staying with us at Anantara Vilamoura Algarve Resort for your gateway.We are glad you had a great time and look forward to have you back for a new visit soon.Kind Regards,Catarina SimoesResort Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay amazing stay amazing complex amazing food, thank you!
Stayed 1 night in Dec 2023

10/10 Excellent

Graham Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good
Stayed 3 nights in Nov 2023
Response from Anantara Vilamoura Algarve Resort on 4 Dec 2023
Dear Graham Michael,Thank you for sharing your feedback on Expedia and for the excellent score!Kind Regards,Anantara Vilamoura Team

8/10 Good

Sudhir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Anantara Vilamoura Algarve Resort on 4 Dec 2023
Dear Sudhir,Thank you for taking the time to share your feedback on Expedia and for the great score!Kind Regards,Anantara Vilamoura Team

10/10 Excellent

Alireza

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff and welcoming
Stayed 3 nights in Oct 2023
Response from csimoes on 31 Oct 2023
Dear Alireza,Thank you for staying with us at Anantara Vilamoura Algarve Resort and for the nice regards for the team friendly hospitality.It is great to see you had a wonderful time and we look forward to welcome you back for a new visit soon.Kind Regards,Catarina SimoesResort Manager

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from csimoes on 31 Oct 2023
Dear Emma,Thank you for staying with us at Anantara Vilamoura Algarve Resort and for the review.We are glad you had an overall good time and look forward to welcome you back for a new visit soon.Kind Regards,Catarina SimoesResort Manager

10/10 Excellent

Oshri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from csimoes on 31 Oct 2023
Dear Oshri,Thank you for staying with us at Anantara Vilamoura Algarve Resort and for the nice review.We look forward to welcome you back again.Kind Regards,Catarina SimoesResort Manager

6/10 Okay

Cluve

Stayed 7 nights in Jul 2023

6/10 Okay

Abdulaziz

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The air-conditioning was very hot, and i have to ask daily for adding Nespresso capsules, Bottle of water, Tea cups, And the room service always get me wrong food order
Stayed 2 nights in Aug 2023
Response from csimoes on 22 Aug 2023
Dear Abdulaziz,Thank you for staying with us at Anantara Vilamoura Algarve Resort.We appreciate the review and the feedback points for our improvement as we aim to deliver seamless services for all our guests.We hope to have the opportunity to welcome you again in the future.Kind Regards,Catarina SimoesResort Manager

10/10 Excellent

Kulvinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from csimoes on 16 Aug 2023
Dear Kulvinder,Thank you for staying with us at Anantara Vilamoura Algarve Resort and for the great review.We look forward to welcome you back at our sunny and relaxing resort.Kind Regards,Catarina SimoesResort Manager

6/10 Okay

ADRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast egg server was very unhelpful U would think poaching an egg would be easy. It seems u take what you are given My room was ground floor and had no view On the whole the hotel is great and reception and front of house staff fantastic
Stayed 5 nights in Jul 2023
Response from csimoes on 16 Aug 2023
Dear Adrian,Thank you for staying with us at Anantara Vilamoura Algarve Resort and for sharing your feedback.We are sadden to learn the breakfast egg experience didnt meet the expectations and rest assured that we take your feedback seriously for our continuous improvement as we aim to provide good experiences to all our guests. At same time, thank you for the kind notes for the Front office team friendly service. We hope to have the opportunity to welcome you back in the future for a new visit in Algarve.Kind Regards,Catarina SimoesResort Manager

4/10 Poor

Harriet

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor overall. Rooms are tired and need TLC service is appallingly slow or non existent. Worst of all are the flies at the buffet. So many flies and it makes me gag. Feels like NH Hotels are really cutting back and it doesn’t have that luxury feel. Special mention for Joana(?) who genuinely seems to like her job and works tirelessly and special mention for the cats who are gorgeous.
Stayed 3 nights in Jul 2023
Response from csimoes on 16 Aug 2023
Dear Harriet,Thank you for staying with us at Anantara Vilamoura Algarve Resort and for sharing your feedback.We are sadden to learn your overall experience didnt meet the expectations and rest assured that we take your feedback seriously for our attention and continuous improvement as we aim to provide seamless experiences to all guests that visit us.We sincerely hope to have the opportunity to welcome you back in the future to experience the resort on different light.We wish you safe travels onwards.Sincere Regards,Catarina SimoesResort Manager

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All round top marks
Great location for the Vilamoura golf courses. Hotel staff were excellent throughout. One small thing to watch is that the complimentary shuttle to and from the course at Millenium is only available up to a certain time of evening (check before you go as we nearly missed it).
Stayed 2 nights in Jun 2023
Response from csimoes on 16 Aug 2023
Dear Ian,Thank you for staying with us at Anantara Vilamoura Algarve Resort and for the great review.We appreciate the feedback about the shuttle for our attention and improvement. We look forward to welcome you back at our sunny and relaxing resort.Kind Regards,Catarina SimoesResort Manager

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 4 nights in Jun 2023
Response from csimoes on 16 Aug 2023
Dear ConorThank you for staying with us at Anantara Vilamoura Algarve Resort and for the great review.We look forward to welcome you back at our sunny and relaxing resort.Kind Regards,Catarina SimoesResort Manager

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Outstanding hotel, super friendly staff for whom nothing was too much trouble. Very accommodating of all our various needs and changes to the plan. Excellent breakfast and pool meals. Would go again on a flash!
Stayed 6 nights in May 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Terrific pool and nice staff in an elegant environment - Building works on progress so constant drilling cement cutting and related noise - annoying. Also the minibar was astronomically expensive
Stayed 2 nights in May 2023

8/10 Good

Pearl

Stayed 1 night in May 2023

2/10 Terrible

Stuart

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Underperformance sadly
5 star hotel….1 star service ! In desperate need of staff training and mid management to solve issues. It’s also NOT dog f”friendly” , unless you have 1 tiny handbag dog and don’t need and proper areas , badly trained staff , missed dinner bookings, bad service … the restaurant manager was excellent and the breakfast staff were great . COULD be good but a lot of work needed
Stayed 1 night in Apr 2023

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience even though I got food poison, but I’m not sure it’s from the hotel , the stuff are super nice , so gentle and there for you for any problem
Stayed 2 nights in Apr 2023

10/10 Excellent

Puja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was lovely, breakfast was amazing and most importantly each staff that we have encountered were just awesome, very polite and helpful. They just made our stay pleasant and willingness to visit again.
Stayed 3 nights in Mar 2023
Response from Anantara Vilamoura Algarve Resort on 26 Mar 2023
Dear Puja,Our Team is incredibly proud to read your review and understand how much you've enjoyed the recent experience in the Resort, not only due to our breakfast, but mostly due to the attentive and professional service provided by the staff. They work very hard to provide the highest level of service and care to our guests and will certainly feel inspired due to your kind words of recognition. We are looking forward to have the opportunity to welcome you back for another amazing experience.Kind Regards, The Management.

10/10 Excellent

Veroska

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Anantara Vilamoura Algarve Resort on 9 Apr 2023
Dear Guest,Thank you for your wonderful score!Looking forward to welcome you back.Kind Regards, The Managament

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely and thoroughly enjoyed it!
Stayed 3 nights in Sep 2022
Response from Anantara Vilamoura Algarve Resort on 4 Oct 2022
Dear Lisa,Thank you for your amazing score and feedback.Looking forward to welcome you back soon.Kind Regards,The Management

10/10 Excellent

Cyl, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gorgeous property. The service is excellent. Great location.
Stayed 1 night in Sep 2022
Response from Anantara Vilamoura Algarve Resort on 4 Oct 2022
Dear Cyl,Thank you for your amazing score and feedback.Looking forward to welcome you back soon.Kind Regards,The Management

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Aug 2022
Response from Anantara Vilamoura Algarve Resort on 4 Oct 2022
Dear Mark,Thank you for your amazing score.Looking forward to welcome you back soon.Kind Regards,The Management

8/10 Good

Anuj

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

2/10 Terrible

Carl

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very tired. No air conditioning in the common areas. Air conditioning in the rooms barely works. This causes lots of flies at the buffet and lobby. The pool area and the food at the pool are good at least. We had an expensive handbag stolen from our room by staff.
Stayed 4 nights in Jul 2022
Response from Anantara Vilamoura Algarve Resort on 21 Aug 2022
Dear Guest, Thank you for your review.Regret we were not able to meet your expectation, and assure you that the situation reported was already fixed.In regards with the alleged theft of the bag, we do have a very strict procedures in order to verify and investigate those type of situation and any unusual entries into the guests rooms.Do hope you will consider to give us another opportunity as we truly believe we are able to revert this less pleasant experience.Kind Regards,The Management

10/10 Excellent

ronnie, richmond hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2022

6/10 Okay

Stephanie

Stayed 7 nights in Jul 2022

10/10 Excellent

Ejaz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here in June for 6 nights, my wife and 4 year old son. The hotel itself is very high end, definitely ranks as one of the top hotels I’ve stayed in ‘aesthetically’ Service equally matches that, staff amazing, always helpful always smiling. Now I don’t have any criticism of the hotel, but it’s worth mentioning which type of holiday maker this hotel suits. If your on a golf break - perfect, this hotel was made for you. Literally surrounded by top courses and they even have golfing suites Young/old couples on a quiet break. Again this hotel will be perfect. Families - you’ll manage and enjoy it, but ultimately your money could be better spent elsewhere. Worth mentioning there was a handful of families at the resort. But overwhelmingly this hotel is more suited for adult breaks
Stayed 7 nights in Jun 2022
Response from Anantara Vilamoura Algarve Resort on 4 Jul 2022
Dear Guest, Thank you for your feedback! We are thrilled that you had such an enjoyable time at the Anantara Vilamoura Algarve Resort. We truly appreciated your valuable feedback and assure you that it will be shared with the team. We are looking forward to have another opportunity to welcome you back very soon. Kind Regards, The Management

8/10 Good

Allan, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, but got back to the room at 3:30pm one day and our room had not been cleaned and had to call the front desk 3x to get finally get it cleaned 1 1/2 later which is unacceptable…
Stayed 4 nights in Jun 2022
Response from Anantara Vilamoura Algarve Resort on 24 Jul 2022
Dear Allan, Thank you for your review. We are satisfied you enjoyed an overall pleasant experience, but regret we was not totally able to meet your expectation. Rest assured your feedback will be shares and analyzed in order to level up our service as our customers experience is our priority. Truly hope we will have another opportunity to welcome you back and showcase the true Anantara experience. Kind Regards, The Management Kind Re

10/10 Excellent

gavin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2022
Response from Anantara Vilamoura Algarve Resort on 29 Jun 2022
Dear Guest, Thank you for scoring your experience. We are glad to understand you enjoyed a pleasant time. Kind Regards, The Management

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Anantara Vilamoura Algarve Resort on 5 Apr 2022
Dear Guest, Thank you for taking the time to score your recent stay at the Anantara Vilamoura. Kind Regards, The Management.

10/10 Excellent

Nissim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022
Response from Anantara Vilamoura Algarve Resort on 5 Apr 2022
Dear Guest, Thank you for your excellent score! Kind regards, The Management

10/10 Excellent

Mhari-Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Anantara Vilamoura Algarve Resort on 17 Mar 2022
Dear Mhari-Claire, Thank you for taking the time to score your experience. Our Team hopes to have the opportunity to Welcome you back in the future. Kind Regards, The Management

8/10 Good

Debra

Stayed 3 nights in Feb 2022
Response from Anantara Vilamoura Algarve Resort on 25 Feb 2022
Dear Debra, Thank you for scoring your experience at Anantara Vilamoura Algarve Resort! Kind Regards, The Management

10/10 Excellent

JOANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel, great choice of fresh food at breakfast. Comfy sunbeds and pool area so relaxing.
Stayed 4 nights in Feb 2022
Response from Anantara Vilamoura Algarve Resort on 19 Feb 2022
Dear Joanne, Thank you for taking the time to review your experience. We are delighted to understand you´ve enjoyed such a wonderful and relaxing experience. Looking forward to have the opportunity to Welcome you back. Kind Regards, The Management

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very good hotel. Excellent staff, great rooms, and nice decor. As a plus they offer free electric car charging.
Stayed 2 nights in Feb 2022
Response from Anantara Vilamoura Algarve Resort on 8 Feb 2022
Dear Guest, Thank you for sharing your feedback. We are very satisfied to understand you enjoyed a pleasant stay, due to the service provided by the team as well as the facilities. We are looking forward to welcome you soon! Kind Regards, The management

6/10 Okay

Parvinder, Leeds

Stayed 7 nights in Oct 2021

10/10 Excellent

Animitra, Waterford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well maintained property with courteous staff. Food in Victoria restaurant-we had Asian buffet-unsatisfactory in terms of taste for the price that we paid.
Stayed 6 nights in Oct 2021
Response from Anantara Vilamoura Algarve Resort on 31 Oct 2021
Dear Animitra, We are glad you take your time to share your feedback. The team is very happy to understand you enjoyed a wonderful experience and you appreciated the facilities of the hotel as well as the service provided by the staff. The aspects you feel could be improved will be shared with our Food & Beverage Manager. Looking forward to welcome you very soon. Kind Regards, The Management.

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long wait due to COVID we wanted a wonderful relaxing holiday and boy did the Anantara deliver. The hotel is stunning with excellent large clean rooms great buffet breakfast and evening meal on our half board basis in the Victoria restaurant onsite. The staff are just fantastic, warm friendly and willing to help always with a smile. Claudio one of the staff was a constant delight he just seemed to be everywhere whether grabbing a drink at the pool or as a waiter in the evening. We would return in a flash
Stayed 7 nights in Oct 2021
Response from Anantara Vilamoura Algarve Resort on 31 Oct 2021
Dear Christopher, Thank you for taking the time to share your feedback. The Team could not be happier as this is the best compliment we could receive. We are delighted to understand you enjoyed a great time in the resort mainly due to the service provided by the staff. Looking forward to have the opportunity to Welcome you back in a near future. Kind Regards, The Management

6/10 Okay

eveline

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2021
Response from Anantara Vilamoura Algarve Resort on 31 Oct 2021
Dear Eveline, We appreciate you taking the time to rate your stay. Best regards, The Management

4/10 Poor

Richard

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
.
Stayed 2 nights in Oct 2021
Response from Anantara Vilamoura Algarve Resort on 31 Oct 2021
Dear Richard, Regret to understand we have not lived up to your expectations. Truly hope you consider to return on another occasion and give us the opportunity to showcase the true Anantara experience. Kind regards, The management.

10/10 Excellent

SUZANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel we had been to in the Algarve
We had a very relaxing time. The free shuttle bus to vilamour was great and the free beach beds down at the marina. The breakfast was very good too.
Stayed 5 nights in Oct 2021
Response from Anantara Vilamoura Algarve Resort on 31 Oct 2021
Dear Suzanne, We are delighted to understand how much you have enjoyed your experience with us and appreciated our services and facilities as our complementary shuttle. Looking forward to welcome you very soon. Best Regards, The Management.

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2021
Response from Anantara Vilamoura Algarve Resort on 25 Sept 2021
Dear Sue, Thank you for taking the time to score your experience. We hope to have the opportunity to Welcome you back. Kind Regards, The Management

8/10 Good

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service was good. We had to check out early due to an event though
Stayed 2 nights in Aug 2021
Response from Anantara Vilamoura Algarve Resort on 28 Sept 2021
Dear Jacob, Thank you for taking the time to share your feedback. The Team is happy to know that you enjoyed your experience at the Resort and looks forward to welcome you back. Kind Regards, The Management

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities
Anantara Vilamoura
Hotel is in quite a remote location, with no restaurants nearby, but shuttle to the beach is very useful as it drops you at Vilamoura Marina. No WiFi access at main pool but available at adults pool. Food and beverages in hotel are very good. Would recommend having a car - free valet parking is available.
Stayed 4 nights in Aug 2021
Response from Anantara Vilamoura Algarve Resort on 28 Sept 2021
Dear Angela, Thank you for your feedback. We are satisfied to understand you enjoyed an overall pleasant experience in the Resort.  The hotel is located in a peaceful area of Vilamoura offering complimentary transportation into the Marina where you can find the main restaurants and attractions. In regards with the wifi, it deserved our best attention and will be reviewed for future improvements. We hope to have the opportunity to Welcome you back in a near future. Kind Regards, The Management

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Annatra hotel
Hotel was excellent clean and very friendly hotel what’s a bit far right but run free shuttle service into sister hotel at Marina this was an excellent service in the evenings the hotel is very quiet no atmosphere but would stay again
Stayed 4 nights in Aug 2021
Response from Anantara Vilamoura Algarve Resort on 18 Sept 2021
Dear Donna, Thank you for taking the time to share your feedback. Our Team is happy to understand you enjoyed a pleasant experience and we look forward to have the opportunity to Welcome you back in the future. Kind Regards, The Management

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Beautiful hotel with nice rooms and great pool areas. Food quality could be better, especially in the main restaurant.
Stayed 6 nights in Jul 2021
Response from The Management on 5 Aug 2021
Dear Guest, Thank you for reviewing your recent experience. Glad that you had a enjoyable stay at the Resort. Your comments will be shared with our Chef and analyzed for future improvements. Looking forward to welcome you back in the future.

10/10 Excellent

Lise

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021
Response from The Management on 5 Aug 2021
Thank you so much for the great score Lise! Looking forward to welcome you back.