Ratings based on 151 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from DUBLIN

nice hotel very good staff

Posted 01-Dec-2016
Pros: STAFF AND GENERAL
Cons: FOOD.
Location: A SLIGHT BIT OUT OF THE WAY ESPECIALLY IF YOU ARE A BIT DISABLED. BUT THEY DO RUN MINI BUS TO ALBUFERIA AND ALSO TO FALASIA BEACH.
I HAVE STAYED AT LUNA ALPINUS ON MYOWN AROUND FEB/MARCH IN 2010. AND IWAS ON B 7 B. THE BREAKFAST WS EXCELLENT THEN AND I RAVED ABOUT THE FOOD IN THIER RESTRAUNT FROM THAT TIME TO MY TRAVELLING COMMPANIONS IN NOV 2016. HOW EVER THE FOOR WAS DISCUSTING THIS TIME. WE DINED FOR BREAKFAST FIRST MORNING BUT THAT WAS IT. WE LOOKED IN ON THE EVENING BUT THE FOOD WAS AS BAD WE LOOKED AT THE FIRST TWO HOT(???) TRAYS FOOD WAS COLD BURNT. WE JUST WALKED OUT AND DID NOT DINE OR GO NEAR IT AGAIN. IT WAS A PITY BECAUSE THE FOOD WAS ONE OF THE MAIN REASONS I SUGGESTED WE BOOK THELUNA ALPINUS AS EVERYTHING WAS VERY GOOD TO EXCELLENT
2out of 5
by A verified traveller

Für uns nicht das Richtige

Posted 19-Oct-2016
Location: Nur mit Mietwagen!!!!
Hellhörig!!!!, --Alkoholeinflüsse der al-inclusive Gäste -Trampeln Grölen überlautes Reden - über uns ließ uns keine Nacht durchschlafen und das morgendliche Übergeben war ekelig. Keine schöne Lage. Weit zu laufen zum Strand. Straßenlärm schon ab 6 Uhr morgens. Und Lärm von Fahrzeugen, die den Golfplatz gegenüber herrichteten. Apartement sehr geräumig und schön schlicht eingerichtet Und für Familie mit vier personen gut geeignet. Küche gut und zweckmäßig. Bad stark renovierungsbedürftig:Badewanne ,Silicon und Deckenpaneele ...
2out of 5
by A verified traveller

Für uns nicht das Richtige

Posted 19-Oct-2016
Location: Man sollte ein Auto haben. Der vom Hotel nach Albufeira angebotene Shuttle haben wir nicht angenommen, da Albufeira einfach nur schrecklich ist.
Hotel ok. Aber die Lage nicht schön. Starker Verkehr vor dem Hotel. Hellhörige Zimmer. Leider jede Nacht die Alkohol-Excesse der Bewohner über uns ausgebadet. Lautes krakelen. Schreierei. Wir haben leider nicht eine Nacht richtig schlafen können. Am Besten war die Größe des Apartements. Zimmer gut und groß. Einfach ausgestattet aber mit gutem scnörkellosen Geschmack. Betten waren auch gut. Nur das Bad war schon ziemlich runtergekommen. Die Paneele von der Decke lose. Nur eine Lampe brannte von 6 Halogen-Lämpchen. Silicon von der Badewanne schwarz. Duschhalterung lose.
3out of 5
by A verified traveller

Nice hotel away from the main tourist areas

Posted 16-Oct-2016
Pros: Large airy suites with good facilities.
Cons: The internet connection should be much improved for a hotel that describes itself as four star. It was painfully slow and unreliable.
Location: Quite a few family run restaurants nearby, a bank and two good supermarkets.
We were immediately attracted to this hotel in a nice quiet area just outside of Albufeira with its nice surroundings and wooded areas. The three hotel pool were cleaned regularly and the beach is only a 20 minute walk away (or 5 minutes on the free bus) if you didn’t want to swim locally.
3out of 5
by A verified traveller

muy economico

Posted 13-Oct-2016
Location: algo retirado
familiar y comodo. Bien como punto de descansa pero hay que coger medio de transporte para todo
2out of 5
by A verified traveller from UK

sadly the hotel did not live up to my expectations

Posted 12-Oct-2016
Pros: The chambermaid was nice to talk to. And the children were no problem at all.
Cons: I wrote about this above. I did try to talk to the mgr. but he was busy in the food area and said he would be at reception later. I couldn't find him.
Location: I'd go to the lovely quiet beach about 1 mile away to try and get some rest. Also found a couple of places to eat good food.
I had expected to have a quiet and much needed rest. I was disappointed to have been given a room on the ground floor with the road quite close by. I felt a little 'vulnerable' (I was travelling on my own - and have done so many times over the years - but I didn't feel comfortable to have people/cars passing close to my veranda) I didn't open my curtains at all when I was in the room. I had asked if it was possible for me to have another room - but there wasn't one available (for such a large hotel I find it a bit odd that they only had 6 studio bedrooms - and all on the ground floor facing the road). They did offer me another bedroom but I would have to pay twice the amount that I had initially paid - so I stuck it out. Every night I was woken up by someone needing the bathroom on the floor above (regular as clockwork - about 2.00am!). The flushing of the toilet sounded like a volcano erupting - The Luna Alpinus definitely needs to sort out their plumbing. My room was also close to the 'quiet bar' which had a function every evening with guests going to their bedrooms past midnight. In the past I would have said 'If you can't beat them, join them' but I really did need a restful few days. I understand that we come on holiday to enjoy ourselves and have a good time but it would have been nice to have some quiet occasionally. The smaller of the 2 pools was nice, until the sun went in. I'd then go to the big pool where it seemed we were having a disco with quite loud music
5out of 5
by A verified traveller

Accueil professionnel, prestations très bonnes

Posted 01-Oct-2016
A l'arrivée le transfert aéroport hôtel qui n'est pas inclu dans la prestation a été bien mis en place par la réception après échanges de courriels. L'appartement mis à notre disposition est très confortable, propre et bien équipé. Le petit déjeuner est excellent et varié. Il n'y a pas eu de mauvaise surprise.
4out of 5
by A verified traveller from Madrid

El Hotel para el jubilado descomplicado

Posted 23-Sep-2016
Pros: La tranquilidad
Cons: El control de insectos, en la habitación se dio caza a varios insectos, cucarachas, hormigas, mosquitos etc...
Location: la ubicación es perfecta y las actividades pues solo seria el paseo a la playa falesia porque los demás parques temáticos están un poco retirados.
Tras varios días en las instalaciones del hotel se puede percibir que es un hotel dedicado a la tercera edad y algo a los niños, de resto para la gente que esta entre los 18 y los 62 años deja poco que ofrecer.
5out of 5
by A verified traveller

Spacious rooms with family friendly atmosphere

Posted 22-Sep-2016
Spacious rooms with family friendly atmosphere. This is a great hotel for relaxing and using as a base to travel the Algarve coastline. good facilities and clean.
4out of 5
by A verified traveller

Posted 20-Sep-2016
Pros: Courtesy busses to beach and albufeira if required 3 pools so plenty of room for a swim
Location: A couple of nice restaurant and bars nearby beach 20 min away
We had an enjoyable stay a nice 20 min walk to beach a good time overall