The outdoor facilities, such as pools and gardens were very good and well kept. Out problems were partly due to the flight. Because of the weather the, the pilot did not want to land at Palma; he killed the approach and flew us back to Barcelona where we were dumped with no help, advice or food. Our arrival time at Palma was to be 15.10 on the 10th of Sept.; our eventual arrival time at our Hotel in Mallorca was 04.00 Hrs on the 11th Sept. After check in we went our room to find there was no water. We are moved to another room but had to move back to the first room after 4 hours sleep. The room had hot water but not cold Water!! We were delayed again, having missed dinner the day before we nearly missed breakfast which closed at 11.00 AM. Although we had contacted the help of line of Expedia and were promised a rerun call Tel. call, we had no help and no call.