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Reviews of Globales Condes de Alcudia

3.5 out of 5
Globales Condes de Alcudia
Avinguda De La Platja, 4, Alcúdia, Balearic Islands

Reviews

7.0

Good

Rating 10 - Excellent. 13 out of 78 reviews" "
Rating 8 - Good. 26 out of 78 reviews" "
Rating 6 - Okay. 24 out of 78 reviews" "
Rating 4 - Poor. 13 out of 78 reviews" "
Rating 2 - Terrible. 2 out of 78 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Suzy, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous sea view from the room. Room was clean and well maintained. The shower sometimes pushed out very hot water for a few seconds but on the whole it was nice. Large walk in shower. The food was lovely and always a good selection. Staff could be a little bit off but on the whole friendly enough
Stayed 4 nights in Oct 2018
Response from Globales Quality Manager on 5 Nov 2018
Dear Suzy, Thank you very much for your feedback. We are very happy to know that you enjoyed your stay with us and we will be looking forward welcoming you soon at Globales. Best regards.

6/10 Okay

Danny, Uk

Liked: Cleanliness, room comfort
Short walk to beach, worked well for LCT triathlon. As with most hotels in Alcudia at this time of year, they were shutting up for 4 months which meant that they were running out of a lot of stuff such as orange juice and white wine, bit of an issue if all inclusive. Most of the staff were pleasant. It is also would noting that Alcudia was a bit of a ghost town over the winter.
Stayed 5 nights in Oct 2018
Response from Globales Quality Manager on 5 Nov 2018
Dear Danny, Thank you for your comments. We are happy to know that you enjoyed your stay with us and will take into consideration your comments to improve our services for the next season. Best regards

8/10 Good

Georgiana Florentina

Liked: Cleanliness, staff & service
Nice holiday
Very nice area, close to the buss station, shops and beach. Very good food, friendly staff, and nice entertainment. Very clean room but a little bit small and the furniture need to be change because is old. Overall is quite and good hotel.
Stayed 6 nights in Sep 2018
Response from Becaria de dirección on 28 Sept 2018
Dear Client, We are please to know that you enjoyed your holiday with us, Hotel Condes de Alcudia. It is with such comments that gives us the enthusiasm to keep our good service. We are also happy to know that you enjoyed the variety of quality cuisine that the chef had thoughtfully prepared for all our dear guests. We keep the cleanliness in the rooms as well as all the ares in the hotel, and we thank the house keeping for their efforts. True that the hotel is located on an ideal location. The pleasure will be ours when we can give you another enjoyable and relaxing holiday in the near future. Sincerely yours

8/10 Good

DAVID

Liked: Cleanliness, staff & service
Could be better.
The hotel is located in a good position for the beach. It was very clean and the staff very friendly. The hotel needs updating. There was one electric plug in the bedroom halfway up the wall!! No use for charging phone. The bathroom was small, no shelves, no towels rails (these were left on a stool) and a shower so small that water went everywhere. I am about 5foot 4 and I hit my face on the taps every time I showered and my husband kept turning it off as there was no room to turn around. There was a TV on the wall above the door into the bathroom. OK to watch if you were in the bed looking at it but the other bed had hidden viewing because of the wardrobe. Beds comfy and room clean. Food was adequate. Good selection at breakfast and evening meal. An enjoyable stay though.
Stayed 4 nights in Oct 2017

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel for a family holiday
beach family holiday with 4 year old child. we stayed half board. the staff the location and the food were excellent. one of the lifts was broken but that really was a minor issue.
Stayed 5 nights in Jun 2017

6/10 Okay

Tommy , belfast

Liked: Cleanliness, staff & service
GOOD Location
Good hotel close to beach food was good would go back.

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Basic hotel.
Bathroom had no door. Paper thin walls making the room extremely noisy. Food was great. Waiter took a bottle of water from our dinner table on our final evening whilst informing us "No drinks if you are only half board"

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very small room and no sun on balcony, food good always something nice desserts great

10/10 Excellent

jack, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel ,two minits walk to beach,shops ect
Well its not often that the photos you see on the hotel website are the same as the hotel,its very well kept,staff work tirelessly all day for you and cheerfull,i had romm 812 on 8th floor seaview and was the best decition as it was fantastic to wake uo to the sunrise and sea views in the morning and just lovely at sunset on the balcony,at least 6 uk chanells,shower room size was efficient ,toilet was in a bit of a funny angle but not a probleme for me but may be a ishue with say heavier guests. Soundproofing beetwen rooms not good so take ear plugs .food was excelent and all food groops are offered and well prepared fromm full english breackfast to great supper . Cant fault it apart from the room soundproofing ,i would glady go again

4/10 Poor

stephen, coventry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nice clean hotel but has walls very thin
Had a nice time until the last few days we had new neighbours we were in room 716 they were 717. They were incredibly noisy screaming all night until 5 am. I initially thought it was young people but sadly they were in there 50s and 60s. We complained to reception. They said would sort it but they were still the same. Also the other side room 715 we could hear snoring all night.

6/10 Okay

Gambs

Liked: Cleanliness
Disliked: Staff & service
OK Hotel..no more
We stayed 5 days there. The room is simple and clean. We booked half board. Buffet is fine. We did not like that drinks (at least water) was not even included and had to pay extra for it. This was never mentioned when proceeding to the reservation. WIFI and safe are charged extra and not that cheap :-( :-(. When we wanted to check in our room was not ready. We came 1hour later as recommended by the receptionist and our room was still not ready. We did not really appreciate it and had to wait another hour. Rooms above the pool are loud as you have music at the pool until 10:30-11:pm.

6/10 Okay

barmac, kent

Liked: Cleanliness, staff & service
Basic 3*** hotel
The rooms are very basic, air con worked OK, good size TV with about six English channels. Small bathrooms, good shower,basic toiletries, No hair dryers. Beds comfortable enough. Good size balcony with city view. The dining room got busy so the food ran out quickly but replenish frequently, food OK but needed more veggie options(I don't eat meat or fish) Bar, dining and cleaning Staff friendly. The reception staff especially the lady couldn't do enough to help. Pool area is smallish for the size of the hotel, (we went in October) and if you went in the height of summer you would have trouble getting a sun bed.Overall the hotel was very clean and a basic 3***

6/10 Okay

Lynne, Bristol UK

Liked: Cleanliness, staff & service
Disliked: Room comfort
This Hotel is a short walk to the beach, shops
The hotel is kept very clean but the rooms are small and the showers very small and poor water power! Initially the food was very good and varied but went down hill by the end of first week! The sweets provided became much of a muchness after a few days. The Entertainment at night was poor with just 2 acts actually enjoyed! The man in charge of running the nights activities was very poor! Our last night there consisted of 2 quizzes...films/pop songs. These papers were marked by the entertainment guy and the prize given to people he knew and we were never given a rundown of the answers. When we asked we were told they were out of time to do so, yet, were still there 30minutes after!!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great holidays at Condes de Alcudia
Overall, we had a great stay at Hotel Condes de Alcudia. The only minus were the day of arrival and the first night, when the hotel was fully booked. Thus, they could only give us a very small room with a tiny bathroom, in the back side of the hotel, near the fire escape stairs. One could hardly take a shower in that bathtub or wash in the tiny sink. Moreover, the drain was clogged and water leaked from the shower came out in the room. However, the lady at the reception desk was very kind and promised she will make the necessary arrangements for a good room to be provided in the morning of the next day. Indeed, shortly after the check-out time, the room was cleaned up and we've been given a very nice, spacious room, overlooking the bay and the resort. This really paid off for the unpleasantness of the first night. Also, the services in the restaurant were very good, while the food was plentiful, varied and tasty. As a recommendation, free WiFi in the room should be considered in the future, as an additional service the customers can benefit of. For the time being, this is only available in the hotel's lobby for half an hour daily and the connectivity is not so good.

8/10 Good

Emily

Liked: Cleanliness, staff & service, room comfort
We had a great stay while in Mallorca. The hotel was easy to find, had free street parking nearby and the staff was polite and helpful. We chose the all inclusive option and all meals were great. There was a variety of food and many healthy options which we were thankful for. The beach is less than a 5 minute walk from the hotel. WiFi was $35 for the week, and sometimes we had trouble accessing it, but overall we had a great stay! Would recommend this hotel.

8/10 Good

kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Holiday
Stayed at this hotel on half board.Have stayed at many 3* hotels in the past but this was far the best. We thought that the food was very good and not too repetitive as with some hotels. Dinner was especially good with an excellent choice and all the food was cooked very well.The only thing if you wanted tea take your own teabags. Other than that could not fault. Staff good particularly Kiko and Hasna entertainment team. Interacted with guests all the time they were on duty and off. The only negative we had was that the safe in the room was quite expensive.

8/10 Good

nr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel close to the beach
Stayed for a short break, all inclusive was very good. Drinks and food was very good, always found something to eat. Room was big and bed was comfortable, they even provide toiletries! And a beach bag! Shower very good.Tv was good just needed to pay 10. Euro deposit for remote. The only issue was the lifts were very small so there could be a queue but that wasn't a major problem. Staff friendly.

4/10 Poor

fex, canada

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very small rooms and noisy
U can't sleep well it's too noisy and u could hear any noise from ur room easily not sailed enough

10/10 Excellent

Sunny, London

Liked: Cleanliness, staff & service, room comfort
Nice economical hotel on beach
Stayed for 4 nights with my wife and son. The staff was very friendly and helpful. Food was of good standard. A bit basic room with no refrigerator, hair dryer etc but I guess the price reflected that. Stone throw away from long white sand strip Alcudia beach. Good entertainment every night. I stayed as bed and breakfast which was a mistake I should have gone for all inclusive option considering meals outside hotel were a bit pricey and it was more about inconvenience when you have young children with you. It was nice of them to provide us complementary dinner on the night of our arrival even though we were booked in as bed and breakfast only. Overall very nice experience and luckily got a bit of a sea view from room as well which was amazing to wake up to.Bear in mind it is very different to other party areas of majorca, it is totally family kind of place which was great for us but it has got many on the beach bars and resturants.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel so close to everything, everything is within walking distance, Bars, pubs, hotels, clubs, BEACH

8/10 Good

charlie, spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very convenient for all amenaties
I enjoyed most things during my stay daytime activities good I went out eventngs so I cant comment

10/10 Excellent

Richard Mark, Runcorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Globales Condes Alcudia
Really good hotel. Food and the drinks were really good and the staff were friendly and very accomodating. I would certainly stay there again.

10/10 Excellent

pam, Newton Abbot Devon England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel was everything it said in the write up
All the staff were very pleasant and always greeted us. The food was excellent and the room had a wonderful view of the beach and bay. on our last day the young man on reception went over and above his job title to make sure we had our transport sorted for the morning, he did make a first class job and deserves a medal. The pool was cleaned every day and also had a life guard on duty most of the day. Realy good holiday, thank you.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great hotel perfect location
This hotel was almost perfect in terms of value for money. One downfall was that we were there for 6 days and the sheets were not changed.

4/10 Poor

Jose, Madrid

Disliked: Property conditions & facilities, room comfort
Bufet escaso y lamentable pensado solo para extranjeros. Cerraduras de las habitaciones sin seguridad alguna.
Stayed 4 nights in Oct 2018
Response from Globales Quality Manager on 7 Nov 2018
Apreciado Jose, Sentimos mucho que su estancia no haya sido satisfactoria y transmitiremos a la dirección del hotel sus comentarios a fin de mejorar nuestros servicios e instalaciones de cara a la próxima temporada. Muchas gracias.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendida vacanza a Maiorca.
Buon hotel in zona servitissima a 50 metri dalla spiaggia.Buona la pulizia,ottima la colazione,pranzo e cena disctrete.Ottima qualità prezzo.
Stayed 7 nights in Aug 2018
Response from Becaria de dirección on 11 Sept 2018
Dear Customer, We appreciate that you took the time to let us know about your impression of your stay. We are happy to know that our services met your expectations and had pleasant stay with us. We hope you had a pleasant journey home. We thank you for sharing this review and we look forward to welcome you back very soon. Yours sincerely,

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Strand direkt vorm Hotel. Nur die Straße durch queren. Buffet bietet viel Auswahl. Obere Stockwerke zu empfehlen da diese saniert wurden. Für den Preis absolut in Ordnung. Würde es empfehlen.
Stayed 4 nights in Aug 2018
Response from Becaria de dirección on 3 Sept 2018
Dear Client, Thank you very much for your kind review! We are glad you enjoyed your stay with us, Globales Condes de Alcudia. The location is ideal beside the sea and we know that our Guests enjoy the fantastic view from the balcony on the higher floors. We are happy to hear that you had a pleasant stay with us and you recommend the hotel. Again, we thank you for sharing this review and we look forward to welcome you back very soon. Yours sincerely,

4/10 Poor

Rami, Helsinki

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ehkä enemmän meneville keski-ikäisille
Musiikkiohjelmat alkaa myöhään noin klo 22 ja jatkuu puoleen yöhön. Kuuluu ainakin lähihuoneistoihin. Rukailu sellaista "perusmättöä" menettelee, vie nälän. Yleisesti hieman ahdasta hakea ruokia. Aamiainen alkaa vasta klo. 8:00, voisi alkaa tuntia aiemmin. Huoneen lämmityslaite ei toiminut. Edullinen hotelli, säännölliset siivoukset, siistijöille pisteitä.
Stayed 7 nights in May 2018
Response from Becaria de recepción on 11 Jul 2018
Dear Guest, Thank you very much for your opinion. We regret that some services, such as WiFi, have not lived up to your expectations. I am sorry about that. Thank you for sharing this review of our hotel and we hope you had a pleasant journey to home. Kind Regards

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt og hyggeligt sted.
Et rigtig godt sted at bo. Rigtig dejligt personale og god service. Kom gerne igen.
Stayed 5 nights in May 2018
Response from Becaria de dirección on 11 Jul 2018
Dear traveler, Thank you for your comment and for choosing our hotel. I'm glad you enjoyed your stay and hope to have you back as a guest at our hotel. Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Trevligt hotell! tyvärr väldigt dåligt ljudisolerat. Maten var okej. Trevlig och hjälpsam personal. Hotellet har ett mycket bra läge till det mesta.
Response from Becaria de dirección on 11 Jul 2018
Dear Customer, I appreciate your comment about our hotel, Globales Condes de Alcudia. It makes us proud that meet the needs of our customers in the best way we can. We look forward to welcoming you back soon. Kind Regards

4/10 Poor

Marine, nantes

Disliked: Property conditions & facilities, room comfort
Hôtel décevant mais tres bien situé
Hôtel tres bien situé à alcudia. Proche de la mer et des commerces/restaurants. Mais décevant. Hôtel vieillissant. Lit peu confortable. Chambre bruyante. Parti du 7 au 14 oct, bar extérieur fermé le soir alors que l'hôtel était toujours complet. Animation peu intéressante. Et population de l'hôtel assez âgée. Pas très intéressant pour un jeune couple ou un séjour entre amis. Mais dans l'ensemble semaine de vacances tres correct nous ne sommes pas beaucoup restés à l'hôtel.
Stayed 7 nights in Oct 2017

8/10 Good

Hanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt hotel, med rigtig god og serviceminded modtagelse.
Stayed 1 night in Sep 2017

6/10 Okay

Heinrich, 4210

Liked: Cleanliness, staff & service
Zentrale Lage des Hotels, jedoch sehr laut
Animation einen Stern, Aufzug laufend ausser Betrieb, Service sehr gut.
Stayed 7 nights in Sep 2017

4/10 Poor

Joakim , Stockholm

Liked: Cleanliness
Disliked: Property conditions & facilities
Nor good enough!
Could not live up to basic safety regulations, several times there was power-failure, and the fire doors did not close as they should. The same ting on every floor. That did not feel good when I was traveling with my tow children. The elevators was in very poor condition, people got stuck every other day.
Stayed 7 nights in Jul 2017

8/10 Good

Jan

Liked: Cleanliness, staff & service
godt centralt
Det ligger super centralt, pool er ikke stor, der mangler elevator, da både gæster og personale bruger den, der kunne godt være free wifi vi er i 2017
Stayed 7 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tæt på alt
Tæt på strand, havn, busser, butikker, restauranter.
Stayed 8 nights in Jul 2017

6/10 Okay

Henrik S.

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Slitt hotell
Hotellet trenger oppgradering. Kan umulig klassifiseres som et hotell med 3 stjerner. Veldig lytt, hører alt som foregår på naborommene. Ferien vår ble reddet av fin strand og bra nærområde. Hadde all inklusiv, men spiste som regel middag ute.
Stayed 7 nights in Jul 2017

4/10 Poor

jonathan, sweden

Disliked: Staff & service, property conditions & facilities, room comfort
Not so good
Wouldnt recomend it. Good location but Thats about it.
Stayed 7 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Problema de los ascensores! Por dios! Nos tocaba subir andando hasta el séptimo piso todos los días! El resto bien, la comida decente, bastante variedad, el personal amable, mucha animación, si buscais descansar, igual no es el lugar, en la piscina siempre hay actividades y no te puedes bañar tranquilamente si lo deseas, porque es bastante pequeña, pero si te gusta el entretenimiento muy bien. Los shows de por la noche muy entretenidos! Las bebidas del todo incluido enfocadas a ingleses, a mi gusto, muy poca calidad, marcas blancas y vasos de plástico, pero aun así Repetiría.
Stayed 4 nights in Jul 2017

6/10 Okay

Anna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Et generelt godt ophold på et dejligt hotel
Generelt var det et godt ophold. Manden der var i receptionen da jeg ankom, var ikke særlig god til engelsk, så han var svær at forstå. Jeg havde bestilt halvpension, men han informerede mig ikke om, at der ikke hørte drikkevarer med i aftenmåltidet, så det var lidt pinligt syntes jeg, at jeg var ved at tage sodavand, og så der kommer en tjener og siger, det må du ikke... Det havde været rart at vide inden. Jeg syntes elevatorsystemet ikke er ideelt til sådan et stort hotel.. De 2 elevatorer var meget tit optaget og man stod og ventede ret længe på dem. Rengøringspersonalet burde have deres egen elevator, da de optager elevatoren rigtig meget om morgenen og formiddagen når de skal op og ned med alle deres ting.
Stayed 5 nights in Jul 2017

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Rommet var så lite at man ikke kom rundt senga med kofferten. Dusjen var like liten, tipper 0,5 kvm. Man kunne ikke snu seg i dusjen uten å skru den av, og hele badet ble et badebasseng. Mugg og vond lukt på badet. Veldig lytt på rommene. Frokosten var bra, men det var alt for mange mennesker på ett sted. Vaskepersonalet gjorde en god jobb, og hotellet fremstod rent! Kommer ikke til å reise tilbake!

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
April Woche
Ein etwas älteres 3 Sterne Hotel.. Das Zimmer war etwas größer als das Bett.. Keine Möglichkeit Kleider aufzuhängen außer im Schrank.. Dusche für mich ausreichend für kräftige Leute wirds eng! Fahrstuhl blieb fast täglich hängen.. Pool ok.. Lage zum Strand und Ort ebenso.. Essen typisch spanisches Buffer.. Man findet aber immer etwas. Fleisch, Fisch immer genug vorhanden.. Ich war tagsüber immer unterwegs und abends zeitig im Bett.. Zur Animation kann ich daher nichts sagen

6/10 Okay

Gogo, Stuttgart

Disliked: Property conditions & facilities, room comfort
Hotel in Strandnähe
Zimmer sehr sehr einfach, oberflächlich geputzt! All Inclusive Getränke nur in Plastikbechern (Katastrophe!) Pool sehr klein und die sichtbare Gebäude des Hotels und Umgebung sehr schmutzig u vergammelt. Macht keinen guten Eindruck. Personal und Rezeption alle sehr freundlich und bemüht. Keine Badetücher für Pool!!

8/10 Good

Lena

Liked: Staff & service
Ett bra strandnära hotell

8/10 Good

Marco, Düsseldorf

Liked: Cleanliness, staff & service
Gutes, sauberes Mittelklassehotel.
Dieses Hotel hat familiären Charme. Alles war sauber und gepflegt. Die Zimmer waren zwar nicht allzu groß, aber hatten alles was man braucht. Elektrofreaks sollten eine Tischsteckdose mitnehmen.....es gibt nur je eine Steckdose im Badezimmer und im Hauptzimmer. Ein Haartrockner sollte, wenn erforderlich, ebenfalls von Zuhause mitgenommen werden, da nicht vorhanden. Den kann man dann vor Ort mieten. Ansonsten......Daumen hoch........sehr nette, freundliche und fleißige Mitarbeiter in allen Bereichen....da gibt's nichts zu meckern. Wir würden hier nochmal Urlaub machen.

6/10 Okay

Verified traveller

Liked: Staff & service
wir hatten drei wunderschöne Tage , Strand Nähe , super schöner Strand , waren mit Mietwagen sehr empfehlenswert da man von Alcudia wunderschöne Orte besuchen kann, das Hotel ist empfehlenswert ( Halbpension ) Buffet sehr abwechslungsreich und für jeden Geschmack etwas dabei , Personal sehr höfflich, Einkaufsmeile ganz Nah, rundherum nette Lokale ,

10/10 Excellent

tTraude, Wien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir haben uns sehr wohl gefühlt.
Außergewöhnlich freundlich, zuvorkommend, es hat an nichts gefehlt.Für 3-Sternqualität bestens.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
El hotel está bien, pero creo que es hora de renovarlo un poco.