Ratings based on 27 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
89% of guests recommend
5.0 Room cleanliness
4.7 Service & staff
4.9 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Boston, MA

Nice, clean and comfortable

Posted 01-May-2016
About 23 miles from the center of Madrid but easy to get there by train.(about 45 min ride) Hotel is located in a small and beautiful town.
5out of 5
by A verified traveller

prachtig

Posted 08-Feb-2016 on Hotels
Wederom prima verblijf in dit prachtige hotel!
5out of 5
by A verified traveller

This traveller left a rating score only Posted 18-Dec-2015 on Hotels
5out of 5
by Matt from Windsor, Co

Best Hotel in Alcala and Spain in General!

Posted 26-Nov-2015 on Hotels
This is by far the best hotel I have stayed at in Alcala de Henares and Spain in general. Very central and perfect location to Plaza Cervantes and Calle Mayor as well as a quick walk to train station or bus route to Madrid. Clean and modern rooms. Great attention to detail by all staff, and very friendly people. Handwritten notes and cookies, fruit, snacks hand delivered to your room. This hotel goes above and beyond what service is all about. In Spain, this is hard to come by and it is also a lost art in the hospitality industry. After staying at this hotel multiple times, this hotel anticipates my needs as a guest and has my room and things ready before I even check in. This hotel might cost a little extra but is worth it. Make sure to apply for their Friends of Parador program too.
5out of 5
by A verified traveller

Nice Hotel

Posted 03-Nov-2015 on Hotels
Very nice hotel-old on the outside but very modern inside. Great location. Our room was very large, clean and comfortable but the pillows were uncomfortable-large, foam pillows. Had buffet breakfast which was very good.
5out of 5
by James from USA

Top quality hotel in Alcala

Posted 17-Oct-2015 on Hotels
The Parador in Alcala is an exceptional value. Centrally located to places of interest in Alcala, and a short walk (15 mins) to the station with trains about every 10 minutes into Madrid. The room was large, nicely layed-out, and well-appointed. The staff were very friendly and helpful. The breakfast buffet is excellent, though very expensive.
5out of 5
by A verified traveller

Great hotel and location

Posted 16-Oct-2015
Outside Madrid. But great place and quaint town with great shops and restaurants. Rooms clean and large, very modern.
5out of 5
by A verified traveller

一部屋の広さに驚きです。

Posted 08-Sep-2015 on Hotels
国営ホテルというので、国民休暇村やかんぽの宿程度を想像していったら、すごい素敵で驚きました。部屋は広くてデザインもモダンで、何よりゆったりゆっくりできるのが最高でした。 また、ホテルスタッフもみな親切で、お掃除の方々もすれ違うたびに挨拶してくれたり、もっと滞在していたい気分になります。スペインはラテン系と思っていたので、明るくてがさつ、を想像していきましたが、明るいけれどきちんとしている、そんな感じでした。
5out of 5
by Keith

Keith from Burnley

Posted 08-Sep-2015 on Hotels
Outstanding
5out of 5
by A verified traveller

in a rustic city. excellent

Posted 03-Sep-2015
very nice high end hotel. staff is nice, rooms are clean. very eco friendly