Ratings based on 31 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
90% of guests recommend
5.0 Room cleanliness
4.7 Service & staff
4.8 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Corinth, MS USA

Nice, quiet hotel close to shopping and food.

Posted 11-Jul-2016
Pros: Modern, nice room, great breakfast, great location
Cons: Thermostat in room 114
Location: Very close to the plaza and university. There is plenty of shopping and restaurant choices.
I reserved two rooms and one was absolutely perfect. Very modern and very nice in every way. The other room had a thermostat issue and stayed rather warm. The breakfast was excellent!!! Overall, I would definitely stay in this hotel again.
5out of 5
by Alejandra from Chicago

Great hotel with good location

Posted 07-Jul-2016 on Hotels
Great hotel with a beautiful pool. People at the hotel was very nice and helpful. I love the room especially the bathroom. The air conditioner was the only thing we thought didnt work well at night.
5out of 5
by Guillaume from Metz

Un bel établissement

Posted 28-Jun-2016 on Hotels
Bon hôtel dans le style "Parador" mais un peu trop moderne pour conserver son charme de brique initial. Un tout petit spa accessible que sur reservation et une piscine extérieure non chauffée c'est dommage vu la qualité de l'hôtel
4out of 5
by Marcel from Zürich

Schöne Zimmer, schlechter Service

Posted 09-Jun-2016 on Hotels
Wir reisen oft. In diesem Hotel fühlt man sich leider nicht willkommen. Es findet kein freundliches Willkommen an der Reception statt. Die Zimmer sind hervorragend und absolut ruhig. Man kann sich gut entspannen. Gefallen hat uns die Grösse der Zimmer, die grossen Betten, das dimmbare Licht und die automatischen Storen. Der Service (Restaurant, Bar, Pool, Gepäck) ist sehr verbesserungsfähig. Kaum jemand spricht Englisch und Freundlichkeit kennen die Spanier anscheinend nicht. Die Qualität des Essens und der Getränke lässt zu Wünschen übrig. Das ist jedoch auch ein landesweites Problem.
5out of 5
by A verified traveller from Boston, MA

Nice, clean and comfortable

Posted 01-May-2016
About 23 miles from the center of Madrid but easy to get there by train.(about 45 min ride) Hotel is located in a small and beautiful town.
5out of 5
by A verified traveller


Posted 08-Feb-2016 on Hotels
Wederom prima verblijf in dit prachtige hotel!
5out of 5
by A verified traveller

This traveller left a rating score only Posted 18-Dec-2015 on Hotels
5out of 5
by Matt from Windsor, Co

Best Hotel in Alcala and Spain in General!

Posted 26-Nov-2015 on Hotels
This is by far the best hotel I have stayed at in Alcala de Henares and Spain in general. Very central and perfect location to Plaza Cervantes and Calle Mayor as well as a quick walk to train station or bus route to Madrid. Clean and modern rooms. Great attention to detail by all staff, and very friendly people. Handwritten notes and cookies, fruit, snacks hand delivered to your room. This hotel goes above and beyond what service is all about. In Spain, this is hard to come by and it is also a lost art in the hospitality industry. After staying at this hotel multiple times, this hotel anticipates my needs as a guest and has my room and things ready before I even check in. This hotel might cost a little extra but is worth it. Make sure to apply for their Friends of Parador program too.
5out of 5
by A verified traveller

Nice Hotel

Posted 03-Nov-2015 on Hotels
Very nice hotel-old on the outside but very modern inside. Great location. Our room was very large, clean and comfortable but the pillows were uncomfortable-large, foam pillows. Had buffet breakfast which was very good.
5out of 5
by James from USA

Top quality hotel in Alcala

Posted 17-Oct-2015 on Hotels
The Parador in Alcala is an exceptional value. Centrally located to places of interest in Alcala, and a short walk (15 mins) to the station with trains about every 10 minutes into Madrid. The room was large, nicely layed-out, and well-appointed. The staff were very friendly and helpful. The breakfast buffet is excellent, though very expensive.