Ratings based on 62 Verified Reviews

4.8 out of 5
76% of guests recommend
4.9 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveller from NC

Near the university

Posted 11-Apr-2018
Pros: We liked the hotel staff and location.
Cons: The hotel felt very sterile, not the warmth we have seen in other paradors.
This parador was more like a convention center than a refurbished monastery. The rooms were nice....but, we felt like we were headed to a meeting every time we left the room. Food was okay...bar was nice, location was terrific!
5 out of 5
by jerry

Posted 08-Nov-2017 on Hotels
This hotel is simply amazing!
3 out of 5
by A verified traveller

Posted 16-Oct-2017 on Hotels
Frankly, I was very disappointed in the service, at the front desk and the snack area.
5 out of 5
by Ian

Worth a Visit

Posted 09-Sep-2017 on Hotels
Great Parador and lovely city
5 out of 5
by Louise

Elegant stay for a weary traveler

Posted 18-Jul-2017 on Hotels
After some hard traveling for two weeks I treated myself to the parador. It was magnificent to sleep in such elegant and comfortable surroundings. Even though it was a single room, there was so much space! A comfortable table and chairs and the perfect spot to do some computer work as well. After two weeks travel sleeping in such a big bed, and using a beautiful bathroom, it was a luxury beyond imagination to stay in this hotel.The staff was attentive. Check in simple and they held my backpack because I arrived early and the room wasn't ready. Thank you Parador de Alcalá de Henares
4 out of 5
by Neel

Great stay

Posted 11-Jul-2017 on Hotels
Very good business hotel, great team.
5 out of 5
by Sanjiv

Posted 13-Jun-2017 on Hotels
It was an excellent stay. No faults
5 out of 5
for Everyone
by A verified traveller from Co Durham

Modern Parador in centre of Alcala

Posted 16-May-2017
Rooms big with designer touches which take some working out, especially the lights! Superb restaurant, large underground car park, 5 minutes walk to Cervantes square. Staff friendly & efficient.
5 out of 5
by Izhak

Posted 29-Apr-2017 on Hotels
Nice hotel in a great old town.
4 out of 5
for Everyone
by A verified traveller

Modern parador in centre of Alcalá

Posted 30-Jan-2017
A good hotel which is popular fir families, tourists and businesses. Good rooms with modern facilities. Restaurants fine. Breakfast very good. Restaurant ok. Cafeteria nice but slow service and food average.