Family Apartment | Living area | LCD TV

Reviews of Motel Wellington

3 out of 5
Motel Wellington
46 High Street, Wodonga, VIC

Reviews

7.6

Good

Rating 10 - Excellent. 80 out of 333 reviews" "
Rating 8 - Good. 151 out of 333 reviews" "
Rating 6 - Okay. 50 out of 333 reviews" "
Rating 4 - Poor. 33 out of 333 reviews" "
Rating 2 - Terrible. 19 out of 333 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean
Stayed 1 night in Dec 2023

8/10 Good

sujith

Stayed 2 nights in Jan 2024

6/10 Okay

Allan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Checking in was hard because the sun was on the screen so it was difficult to see the screen . The room was old but clean and right outside our door were people smoking at 6.30am so it stunk coming out of the room. Cannot say anything about the staff as we did not see any at all.
Stayed 1 night in Dec 2023

8/10 Good

Gisella

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

4/10 Poor

Sined

Disliked: Cleanliness, staff & service, property conditions & facilities
Unexpected “security” deposit that still hasn’t been refunded 3 days later. No one onsite staff even at 1700 all is done through a touch screen kiosk. Room was filthy, food crumbs on the floor, bathroom was not clean, room looked worn out like the manager did not care anymore.
Stayed 1 night in Dec 2023

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, amenities
I was woken by two young ladies talking and at one time music at 3am in the morning, akked them to quiet to no avail so i left then but forgot to flush loo and could not get back in after depositing key in box
Stayed 1 night in Dec 2023

10/10 Excellent

ranjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely maintained

8/10 Good

Mandy

Travelled with partner
Liked: Cleanliness, amenities
Our front door lock was very loose and had big gaps around it. Toilet made a dripping noise all night and smelt like sewerage. Apart from that room was comfortable for a budget motel
Stayed 1 night in Dec 2023

10/10 Excellent

Terry

Stayed 1 night in Nov 2023

8/10 Good

Paul

Stayed 1 night in Nov 2023

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good cheap motel, the bed was comfortable and not much noise. The only problem we had was that there was a heap of hair in the Shower plug.
Stayed 5 nights in Nov 2023

6/10 Okay

Ronald

Stayed 1 night in Nov 2023

10/10 Excellent

Pamela

Stayed 1 night in Nov 2023

8/10 Good

Jayne

Liked: Cleanliness, staff & service, amenities
My only problem was the door had obviously been kicked in and repaired but definitely not properly.. it looked like it was going to just open if pushed lightly from the outside… it definitely was not safe and kept me awake all night!! Staff lovely room clean but not cool at all on the safety side.
Stayed 1 night in Nov 2023

10/10 Excellent

Raj

Excellent
Stayed 1 night in Oct 2023

6/10 Okay

Rodney

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Motel in a good position. Shower cubical full of mould
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Mark, Langwarrin

Travelled with partner
Liked: Staff & service
Quite basic hotel rooms with no frills
Stayed 1 night in Oct 2023

6/10 Okay

Lauren

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Fern

Travelled with family and small children
Liked: Staff & service, amenities
Self-check-in didn't work, got lucky that a member of staff was there to help. We booked with an infant and got placed in the room right next to the smoking area, completely inappropriate and disappointing. Otherwise, room size good and located really close to a beautiful park.
Stayed 1 night in Sep 2023

2/10 Terrible

Andrew

Business traveller
Disliked: Staff & service, property conditions & facilities
No one there for customer service, only a machine.
No person in attendance - all done by machine. This is despite the website saying the booking times. If you are after customer service - go elsewhere.
Stayed 1 night in Sep 2023

8/10 Good

VIJAY

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2023

8/10 Good

Pasquale

Travelled with partner
Liked: Cleanliness
Convenient , basic
Stayed 1 night in Sep 2023

4/10 Poor

Derek

Stayed 1 night in Sep 2023

6/10 Okay

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean. Had microwave which was great
Stayed 2 nights in Aug 2023

2/10 Terrible

rahul

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 4 nights in Aug 2023

2/10 Terrible

Guido

Travelled with partner
Disliked: Cleanliness, amenities
Stayed 1 night in Aug 2023

10/10 Excellent

FARSHAD

Liked: Cleanliness, staff & service
The place represented value for money. Was clean, easy to access, and although the property is physically a bit tired and old, but it was clean and everything worked very well.
Stayed 1 night in Jul 2023

6/10 Okay

John

Travelled with family
Liked: Cleanliness
My family of 3teenagers and I stayed on our way home from the snow. There were some nice touches around the kitchen area but the bathroom door jammed so tight that my 13 and 14 year old daughters couldn’t get out of the bathroom. The air con was extremely loud.
Stayed 1 night in Jul 2023

8/10 Good

Sujith

Liked: Cleanliness, staff & service, property conditions & facilities
Overall It was nice to stay It's hard to find someone at the front desk/reception
Stayed 2 nights in Jul 2023

8/10 Good

Kerrie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable for family of 5.
Stayed 1 night in Jul 2023

8/10 Good

Derrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Thomas

Stayed 1 night in Jun 2023

8/10 Good

Trevor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay friendly service, very clean and comfortable
Stayed 1 night in Jun 2023

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Barbara

Travelled with partner
Liked: Cleanliness, staff & service
Facilities were too limited
Stayed 1 night in May 2023

8/10 Good

lionel

Liked: Cleanliness, property conditions & facilities
Very noisy Hyundai service work next door, Footy oval lights on all night. Not too bad, Automated checkin was not nice, but worked.
Stayed 1 night in May 2023

2/10 Terrible

Katharine

Travelled with partner
Liked the room size and good communication re entry Didn’t like noise from TV next room and talking Shower took ages with very low pressure Saw chocolate ball next to bed so wasn’t cleaned thoroughly
Stayed 1 night in May 2023

6/10 Okay

Tim

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No towel rails hooks Maintenance overdue Basic but not good enough for the price
Stayed 1 night in May 2023

8/10 Good

Felicity

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient Check in was complicated by being double charged for a property already booked and paid for.
Stayed 1 night in May 2023

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic but tidy and pleasant, easy access and parking, well located.
Stayed 2 nights in Apr 2023

4/10 Poor

Frank

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was charged again for the room upon check-in. The room was not good. First impressions were tainted by front door where the door handle was hanging off the screws. The door has been locked in at some point judging by the damage and repair job. The door did not sit in the frame properly and there was a 1 cm gap at the bottom. The bathroom door was damaged with a big hole in it and would not shut properly. The door was obviously hitting the towel rack so a stopper is now in place. There was also a large gouge in the wall, a light above the bed was coming off the wall, the toilet constantly ran and there were holes on the wall where a fixture was bolted on at some point and taken off and not filled but painted over. The room was obviously renovated by someone who did not know the first thing about painting or repairs. On the upside the location close to town and the appliances were relatively new. I can
Stayed 1 night in Apr 2023
Response from Wellington on 18 Apr 2023
Unfortunately when you pay a third party the payments don’t come through automatically and you arrived before we had the chance to process.Your room is scheduled for refurbishment in may and all the issues mentioned are on the list

4/10 Poor

Ngoc Bao

Travelled with family and small children
Disliked: Property conditions & facilities
I did like the 24hour check-in option which made checking in at 10pm a real breeze. Unfortunately entering our room we were inundated with diesel smell the entire stay. With the windows open all you could here was a noisy generator/motor which eventually turned off later in the night. Closing the window did dampen it slightly. The building lights did make it hard to get to sleep would be better if the blinds were installed blocked all the light.
Stayed 1 night in Apr 2023

8/10 Good

Viktoria

Stayed 1 night in Apr 2023

6/10 Okay

David

Liked: Cleanliness, amenities, property conditions & facilities
Okay
Stayed 1 night in Apr 2023

6/10 Okay

Kristie

Disliked: Staff & service
There was no staff. Check in is through a machine. Room was ok. Easy to find motel and close to shopping.
Stayed 1 night in Apr 2023

2/10 Terrible

Andrew

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty and smelt like smoke due to owners outside room smoking and drinking. Loud music was playing until 4.30am which made it impossible to sleep. Absolutely terrible experience 0/10 do NOT recommend.
Stayed 1 night in Mar 2023
Response from Wellington on 18 Apr 2023
We apologise for the disturbance, we had a family member stay who didn’t respect our guests and we were unaware until you posted the review, I wish you had called the duty manager so we could of ended the noise and smoking and got a good night sleep

10/10 Excellent

Frances

Liked: Cleanliness, staff & service
We were very satisfied with our stay and we’re treated well. Staff were great and helpful. The condition of the exterior of the building is in need of maintenance but the inside units were clean and comfortable. We had a good experience, thanks Frances
Stayed 2 nights in Mar 2023

8/10 Good

Tammy

Travelled with partner
Liked: Cleanliness, staff & service
It has a convenient 24 hr check in service.
Stayed 1 night in Mar 2023

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was fortunate to get a room with a king size bed and was not expecting it. Room although dated was clean. Bathroom vanity damaged by cigarette burns was a shame to see. Tea/coffee making facilities were great & sufficient towels (nice presentation too).
Stayed 1 night in Feb 2023
Response from Wellington on 18 Apr 2023
Thanks TinaWe have a new sink and vanity being installed in may as well as a new room furniture