Ratings based on 2,507 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Amherst, NY

close to the airport.

Posted 23-Sep-2017
The hotel was new and very clean. Although it was close to the airport, we did not hear planes often, unlike some airport hotels. The price we paid was fair for a more upscale hotel. Parking was free. Breakfast was included and was fine. Better than paying at ten dollars p/p at the airport.
3 out of 5
by A verified traveller

Quick overnight stay

Posted 23-Sep-2017
Pros: Convenience. Free shuttle. Wonderful shuttle driver.
Cons: Cleanliness and freshness of room and lobby area.
Hotel was convenient and staff great, especially the shuttle driver. My first floor room did not smell fresh, and wasn't as clean as I would have expected. Overall, the hotel was convenient, but not as pleasing of a stay as I had hoped.
3 out of 5
by A verified traveller

Posted 22-Sep-2017
Pros: Provides ride to/from airport
Only one night. Had not stayed at Hyatt before. Guess I'm spoiled as we like Embassy Suites instead. This room does not have separate room and is not of the same quality. Still OK.
4 out of 5
Recommended
for Everyone
by A verified traveller from Falls Church, Va

Hyatt Sunport Hotel

Posted 21-Sep-2017
Cons: The very modern smoke/fire detector unit in the room is directly in front of the bed. It has an LED which flashes and looks like a lightening strike.
Chosen because of the early ffight; it is located 3 minutes from the rental car return bldg. and very near most family food restaurants. Has an early breakfast set-up in the lobby. Rooms very nicely equipped and modern IT on the large screen tv.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great staff!

Posted 20-Sep-2017
Pros: Outstanding staff
Cons: Carpet in the guest rooms can be cleaner
Location: 2 minutes away from the airport
Convenient location, good breakfast included in the rate. Shuttle from/to airport worked great. Special mention to the staff, they are extremely accommodating and pleasant, they go above and beyond!!
4 out of 5
Recommended
for Everyone
by A verified traveller from Iowa

Good location, near airport

Posted 20-Sep-2017
We stayed here twice on a recent trip to New Mexico. The room was very comfortable and staff was most accommodating. We especially enjoyed the breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveller from Santa Teresa, NM

Concert Ready

Posted 18-Sep-2017
Pros: Fantastic rate for the room via Expedia
Cons: Love everything
Location: Perfect for attending concerts at the Isleta Amphitheater
Great place to stay if you are attending a concert at the Isleta Amphitheater.
5 out of 5
Recommended
for Everyone
by A verified traveller from Las Cruces, NM

Nice high end hotel experience

Posted 18-Sep-2017
Pros: I liked the shower set-up. The sink area was very nice and outside the shower area so that one person could get ready while someone else was showerin
The hotel room was beautiful. Large TV, granite counters,high end shower. Great place especially compared to other hotels at that price.
5 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, BC

Excellent Location

Posted 18-Sep-2017
We wanted a hotel close to ABQ and the car rental return. This hotel fit the bill perfectly. Huge reduction in travel stress. The price was reasonable, the room was great and the staff helpful and friendly.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Sep-2017
Great stay. Room was comfortable and the coffee and breakfast was amazing. The Hyatt was definately one of the highlights of our trip !!! Thank you