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Reviews of Days Inn & Suites by Wyndham Airport Albuquerque

2.5 out of 5
Days Inn & Suites by Wyndham Airport Albuquerque
2331 Centre Ave Southeast, Albuquerque, NM

Reviews

8.4

Very good

Rating 10 - Excellent. 708 out of 1364 reviews" "
Rating 8 - Good. 373 out of 1364 reviews" "
Rating 6 - Okay. 162 out of 1364 reviews" "
Rating 4 - Poor. 62 out of 1364 reviews" "
Rating 2 - Terrible. 59 out of 1364 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Rachel

Stayed 1 night in Mar 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value! Clean comfortable and safe. Kids loved the pool and the waffle iron at breakfast. Everything we needed.
Stayed 1 night in Mar 2024
Response from Front desk on 26 Mar 2024
We're delighted to hear you had a pleasant stay with us! If you have any further comments to share, please don't hesitate to contact us directly. We look forward to welcoming you back soon! Thank you again for your time.

10/10 Excellent

Dezaretta

Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality
Stayed 2 nights in Mar 2024
Response from Front desk on 26 Mar 2024
We're delighted to hear you had a pleasant stay with us! If you have any further comments to share, please don't hesitate to contact us directly. We look forward to welcoming you back!

10/10 Excellent

Arun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable stay for one night
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Arun,We are pleased to hear that you found your stay comfortable for the one night you were with us. Our team always strives to provide a relaxing experience for our guests. Should you have any feedback or require further assistance, please do not hesitate to reach out to our management team directly. Thank you for choosing our hotel for your accommodations.

8/10 Good

Bob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from the expressway
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Bob,We are pleased to hear that you found our hotel to be easily accessible from the expressway. We appreciate your feedback and hope to welcome you back in the future for another comfortable stay.

8/10 Good

Maria

Travelled with family
Liked: Property conditions & facilities
For the most part, the room was really nice, except for the big cockroach that was dying in our room. Would have been nice to have regular coffee in the room and coffee in the lobby before our early morning flight.
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Maria,We regret to hear about the unexpected experience you encountered. Your feedback is valuable, and we will share your comments with the team for further review. Should you have any future concerns, please don't hesitate to reach out to our management team directly for assistance.

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff is vey helpful
Stayed 1 night in Mar 2024
Response from Front desk on 22 Mar 2024
Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

4/10 Poor

mary kay, Cordova

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The man at the front desk was very friendly. When i got into my room there was a definite smell. The source of the smell was a little poop in the toilet bowl! I took a picture but i don't think i'll post it--it's gross! the tub was in bad shape--not dirty, just needed maintenance. the loveseat had big spots of missing pleather. On the plus side, the bed was very comfortable! Not sure how this property is so highly rated. that wasn't my experience.
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello mary kay, We appreciate your feedback on our friendly front desk service and comfortable bedding. We'll share your comments with our housekeeping and maintenance teams for improvements. Your review is valuable to us, and we hope you'll consider staying with us again in the future.

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A place to sleep that is friendly and clean
Stayed 1 night in Mar 2024
Response from Manager on 17 Mar 2024
Hello Lindsey,We are delighted to hear that you found our hotel friendly and clean during your stay. Providing a comfortable environment for our guests is our top priority. Should you have any further feedback or require assistance, please do not hesitate to reach out to our management team directly.

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast choices were good.
Stayed 1 night in Mar 2024
Response from Manager on 17 Mar 2024
Hello Kathy,We are delighted to hear that you enjoyed the breakfast options during your stay with us. Our team works hard to provide a variety of choices to cater to all tastes. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Excellent

Ambir, Bremerton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fluffy towels. Tiny pillows.
Stayed 1 night in Mar 2024
Response from Manager on 16 Mar 2024
Hello Ambir,We appreciate you sharing your feedback with us. Each guest has unique preferences, and we'll take your comments into consideration for future improvements. If you have any further comments or suggestions, please reach out to our management team directly.

10/10 Excellent

Miguel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast service, great customer service
Stayed 2 nights in Mar 2024
Response from Manager on 16 Mar 2024
Hello Miguel,We're delighted that you appreciated our efficient service and friendly staff during your stay. Your kind words motivate us to continue delivering exceptional experiences for all our guests. We look forward to welcoming you back for another enjoyable visit.

8/10 Good

DOUG

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was good
Stayed 4 nights in Mar 2024
Response from Manager on 16 Mar 2024
Hello DOUG,We are pleased to hear that you found our prices to be favorable. Your satisfaction is important to us, and we appreciate your feedback.

8/10 Good

Elizabeth, Ithaca

Travelled with partner
Liked: Staff & service, property conditions & facilities
Your basic airport hotel, but very clean & relatively quiet for being so close. Perfect location, 10 minutes from rental car return. They also have a 24 hour airport shuttle. Would readily stay again before early a.m. flight.
Stayed 1 night in Mar 2024
Response from Manager on 15 Mar 2024
Hello Elizabeth,We are delighted to hear that you found our hotel clean and conveniently located near the airport. Our team strives to provide a comfortable and peaceful stay for all our guests. It's fantastic to know you appreciated the proximity to the rental car return and found our 24-hour airport shuttle service beneficial. We look forward to welcoming you back before your next early morning flight.

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, clean and quiet, and the staff is courteous and professional.
Stayed 1 night in Mar 2024
Response from Manager on 15 Mar 2024
Hello Steven,We are delighted to hear that you enjoyed our clean and quiet hotel, as well as our courteous and professional staff. Your positive feedback is greatly appreciated.

6/10 Okay

Riley

Travelled with partner
Liked: Staff & service
Cozy
Stayed 1 night in Feb 2024
Response from Manager on 14 Mar 2024
Hello Riley, We're delighted to hear you found our hotel cozy during your stay. Your feedback is valuable to us and we appreciate you taking the time to share your experience. If you have any further comments or suggestions, feel free to reach out to us directly.

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Manager on 12 Mar 2024
Hello Marcus,We appreciate you taking the time to share your experience with us! Your satisfaction is our top priority, and we hope to welcome you back soon for another exceptional stay.

10/10 Excellent

Chris

Stayed 1 night in Mar 2024
Response from Manager on 28 Mar 2024
Hello Chris,We are thrilled to hear that you had a wonderful stay at our hotel! If you have any additional feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another fantastic experience!

10/10 Excellent

Jaden

Stayed 1 night in Jan 2024
Response from Manager on 9 Mar 2024
Hello Jaden,We are delighted to hear that you had a wonderful stay at our hotel. We look forward to welcoming you back soon for another fantastic experience.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 1 night in Mar 2024
Response from Manager on 9 Mar 2024
Hello Michael,We appreciate your feedback regarding our helpful staff and are delighted to hear they enhanced your experience. If you have any further comments or concerns, please feel free to reach out to our management team for assistance. Thank you for choosing to stay with us!

8/10 Good

Clark

Business traveller
Great value.
Stayed 1 night in Feb 2024
Response from Manager on 5 Mar 2024
Hello Clark,We are delighted to hear that you found value in your stay with us. Your feedback is appreciated. We look forward to welcoming you back in the future.

10/10 Excellent

Theresa

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property, friendly check in, comfortable beds, and a nice outdoor area for dogs. Would stay here again.
Stayed 1 night in Mar 2024
Response from Manager on 5 Mar 2024
Hello Theresa,We are delighted to hear that you enjoyed our clean property, friendly check-in, comfortable beds, and dog-friendly outdoor area. We strive to provide a welcoming environment for all our guests and look forward to welcoming you back in the future.

10/10 Excellent

Heather, Vassar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 3 Mar 2024
Hello Heather,We are thrilled to hear that you had an excellent stay at our hotel! We look forward to welcoming you back soon for another wonderful experience.

8/10 Good

Bobby

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Manager on 2 Mar 2024
Hello Bobby, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

6/10 Okay

Penny

Travelled with partner
Liked: Cleanliness, staff & service
The breakfast could be better. Not much options and you have to ask front desk for eggs. The sausage is overcooked. The room is clean and the location is very close to airport.
Response from Manager on 1 Mar 2024
Hello Penny, Thank you for taking the time to share your feedback with us. We appreciate knowing your thoughts on the breakfast options and will share this with the team for review. We are pleased to hear you found the room clean and enjoyed the convenient location close to the airport. We value your input as it helps us improve our guest experience for the future.

8/10 Good

John, Omaha

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pet accomodations was appreciated. Clean facility and friendly staff.
Stayed 1 night in Feb 2024
Response from Manager on 1 Mar 2024
Hello John,We're delighted to hear you enjoyed our pet accommodations, cleanliness, and encountered friendly staff during your stay. Your feedback is valuable in ensuring all guests have a comfortable experience. Thank you for sharing your positive review with us.

10/10 Excellent

Diane

Stayed 2 nights in Feb 2024
Response from Manager on 22 Mar 2024
Hello Diane,Thanks for making our hotel of your choice! It means so much to us to see your positive ratings. We hope to impress you again during your next visit to the area and we thank you for sharing your experience

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
Hello Richard,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience at our hotel.

8/10 Good

Darlene, LeRoy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Manager on 28 Feb 2024
Hello Darlene, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to.
Stayed 1 night in Feb 2024
Response from Manager on 23 Feb 2024
Hello Dee,We are delighted to hear that you found our hotel location convenient for your needs. It's always wonderful to know that our guests had a seamless experience reaching us. If you have any future travel plans in our area, we hope to welcome you back again.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Evangeline was so friendly and helpful even at 11pm! The rooms and facility are very clean. Nothing fancy but a great basic hotel. Our beds were absolutely fantastic and since we were there less than 12 hours, that’s what mattered!
Stayed 1 night in Feb 2024
Response from Manager on 20 Feb 2024
Hello Megan,We are thrilled to hear that Evangeline provided you with exceptional service during your stay. It's wonderful to know that you found our rooms and facility to be clean and enjoyed our comfortable beds. Your satisfaction is important to us, and we appreciate your kind feedback.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, safe and convenient.
Stayed 1 night in Feb 2024
Response from Manager on 20 Feb 2024
Hello Nancy,We're glad to hear you found our hotel comfortable, safe, and convenient. Your feedback is truly appreciated. Thank you for choosing to stay with us and we hope to welcome you back soon!

6/10 Okay

melissa

Disliked: Amenities, property conditions & facilities
Went for a encounter at voabq the horel was ok but the gym was not so great.
Stayed 1 night in Feb 2024
Response from Manager on 19 Feb 2024
Hello melissa, Thank you for sharing your feedback with us. We appreciate knowing your thoughts on the gym facilities and will make sure to pass this information along for future considerations. We hope you were able to enjoy the other aspects of your stay with us.

8/10 Good

John, Omaha

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Manager on 21 Feb 2024
Hello John, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Shonda

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Shonda,We are glad to hear that you had a wonderful experience during your stay with us. We hope to welcome you back soon for another fantastic stay!

10/10 Excellent

Dean

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Dean,We're thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back again soon.

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, property conditions & facilities
I think for the price it was fairly decent. Met all my needs and breakfast was great also! Would stay here again.
Stayed 1 night in Feb 2024
Response from Manager on 16 Feb 2024
Hello Mai,Thank you for choosing our hotel for your recent stay. We're glad to hear that you found our property to be decent and that our breakfast exceeded your expectations. We appreciate your positive feedback and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Hannah

Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pool was great for my kids & the price was great. decent breakfast & they allow pets
Stayed 1 night in Feb 2024
Response from Manager on 14 Feb 2024
Hello Hannah,We're glad to hear that you and your kids enjoyed our pool and found our prices affordable. It's great that you also found our breakfast to be decent. We do value our guests' feedback and appreciate you mentioning our pet-friendly policy. Thank you for your review!

4/10 Poor

James

Travelled with partner
Disliked: Amenities
No Wi-Fi, very low water pressure in shower, no customer service, save one lady next morning
Stayed 1 night in Feb 2024
Response from Manager on 14 Feb 2024
Hello James, Thank you for taking the time to share your recent experience with us. We apologize for any inconvenience you may have encountered during your stay. Your feedback is important to us and we have forwarded it to the relevant department for further improvement. We value exceptional service and will ensure all team members are trained accordingly. We hope to welcome you back for a more enjoyable stay in the future.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it for its safety cleanliness parking and easy off I 25. Can’t wait to go back
Stayed 1 night in Feb 2024
Response from Manager on 13 Feb 2024
Hello Anna,Thank you for your positive feedback! We are delighted to hear that you had a wonderful experience at our hotel. Our top priority is providing a safe and clean environment for our guests. We look forward to welcoming you back in the future for another enjoyable stay.

6/10 Okay

Karyn

Travelled with family, Business traveller
Clean property. Noise did penetrate room.
Stayed 1 night in Feb 2024
Response from Manager on 10 Feb 2024
Hello Karyn,Thank you for sharing your feedback on our clean property. We apologize for any inconvenience caused by noise penetrating your room. We appreciate your understanding and hope you had an enjoyable stay overall. Please don't hesitate to contact our management directly if you have any further concerns.

10/10 Excellent

Grace

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Grace,We are thrilled to hear you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another memorable stay.

6/10 Okay

Mc

Travelled with family
Liked: Staff & service
Warnings about breaking to vehicles in parking lot was disheartening. Staff helpful. Convenient to airport.
Stayed 3 nights in Jan 2024
Response from Manager on 2 Feb 2024
Hello Mc,We apologize for any concern caused by the warnings about vehicle break-ins in our parking lot. We take the safety of our guests seriously, and these notices are meant to ensure caution. However, we're glad to hear that our staff was helpful during your stay. We appreciate your feedback and hope your overall experience at our hotel was convenient and satisfactory.

10/10 Excellent

Doris

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 2 Feb 2024
Hello Doris,Thank you for choosing our hotel for your stay! We are delighted that you had a wonderful experience with us. If you have any additional comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

6/10 Okay

Jyl

Liked: Cleanliness, staff & service
Convenient. Friendly staff. Clean
Stayed 1 night in Jan 2024
Response from Manager on 31 Jan 2024
Hello Jyl, Thank you for choosing our hotel for your recent stay. We're delighted to hear that our convenient location, friendly staff, and clean accommodations left a positive impression. We appreciate your feedback and hope to welcome you back in the future for another great experience.

10/10 Excellent

Abdoreza

Travelled with family
Clean, safe , nice staff
Stayed 1 night in Jan 2024
Response from Manager on 30 Jan 2024
Hello Abdoreza,Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our hotel clean, safe, and that our staff provided pleasant service throughout your stay. We appreciate your kind words and hope to have the opportunity to welcome you back in the future for another enjoyable stay.

6/10 Okay

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were required to provide a $200 cash deposit because we are New Mexico residents. So we had to drive to an ATM before we could complete our checkin. The deposit is to be returned upon checkout. Days Inn Albuquerque should notify Expedia about this policy. We are very grumpy tonight.
Stayed 1 night in Jan 2024
Response from Manager on 25 Jan 2024
Hello Joanne, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the cash deposit policy. However, as an online guest relations specialist, I recommend reaching out to the hotel's management directly to address any concerns or suggestions regarding their policies. They will be better equipped to assist you further. We appreciate your understanding and hope to have the opportunity to better serve you in the future.

10/10 Excellent

Cassandra

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 23 Jan 2024
Hello Cassandra,We're thrilled to hear that you had an excellent experience at our hotel! We strive to provide exceptional service to all of our guests, and we're glad that we met your expectations. If you have any further comments or suggestions, please don't hesitate to reach out to us. We hope to welcome you back in the future for another fantastic stay.

10/10 Excellent

Dawn, Temple

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great location far from main hwy and it was in a quiet area. Very nice accommodations and the staff was also great.. Clean, safe area and the menu for breakfast was perfect..
Stayed 1 night in Dec 2023
Response from Manager on 20 Jan 2024
Hello Dawn,Thank you for choosing our hotel for your recent stay! We're thrilled to hear that our location, accommodations, and staff exceeded your expectations. We take pride in providing a clean and safe environment for our guests. We're glad you enjoyed our breakfast menu. We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and comfortable room. Great location if you have and early flight in the morning.
Stayed 1 night in Jan 2024
Response from Manager on 20 Jan 2024
Hello Deborah, Thank you for your kind feedback! We're delighted to hear that you found our staff friendly and your room comfortable. Our hotel's convenient location near the airport is indeed perfect for guests with early morning flights. We appreciate your positive comments and hope to welcome you back in the future for another pleasant stay.