Ratings based on 45 verified reviews

4.7 out of 5
100% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.9 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 11-Sep-2019
Comment from Hotel Management
15-Sep-2019 by paula garcia , Hotel Management
Dear guest, Thank you very much for sharing your score of our hotel. We can assure that our goal is to satisfy and exceed your expectations and we are working every day and we try to progress because we want to reach this target. We sincerely hope that you will visit again. Regards, Paula
5 out of 5
by a verified traveller

Posted 31-Aug-2019
Better than it last oks in the pictures Will go again
Comment from Hotel Management
02-Sep-2019 by Paula , Hotel Management
Dear guest, Thank you for sharing your recent experience in our Jupiter Albufeira Hotel with the Expedia community. We are extremely happy to know that you think we are better than in the pictures. It will be a great pleasure to welcome you back to our hotel in the near future. Regards, Paula
5 out of 5
by a verified traveller

Posted 26-Aug-2019
Comment from Hotel Management
29-Aug-2019 by Paula, Hotel Management
Dear guest, Thank you for choosing us and for your score. Looking forward to welcoming again. Regards, Paula
5 out of 5
by a verified traveller

Posted 18-Aug-2019
Comment from Hotel Management
22-Aug-2019 by Paula , Hotel Management
Dear guest, Thank you for your recent post on Expedia and for giving us a 5 out of 5 scores. We hope we can see yu again soon. Regards, Paula
4 out of 5
by a verified traveller

Posted 18-Aug-2019
Comment from Hotel Management
22-Aug-2019 by Paula , Hotel Management
Dear guest, Thank you for choosing us. We appreciate your feedback and your score. We hope to live up your expectations the next time. Regards, Paula
5 out of 5
by a verified traveller

Posted 16-Aug-2019
Well trained staff. Willing and able. Warm and friendly.
Comment from Hotel Management
17-Aug-2019 by Paula Garcia , Hotel Management
Dear guest, On behalf of the whole team, we thank you for taking the time to share this wonderful review. Our team has been trained to provide friendly and attentive service. Your comments will be shared with the hotel team in order can continue to deliver exceptional service to guests like you.
5 out of 5
by a verified traveller

Posted 14-Aug-2019
Comment from Hotel Management
17-Aug-2019 by Paula Garcia , Hotel Management
Dear guest, We are truly overwhelmed that you rated your experience with us a perfect score. We hope to welcome you back soon. Regards, Paula
5 out of 5
by a verified traveller

Posted 13-Aug-2019
Fantastic hotel for children, my 8 year old son loved the water slides, hotel is chic and clean, food is really good
Comment from Hotel Management
17-Aug-2019 by Paula Garcia , Hotel Management
Dear guest, Thank you for your recent post. We are delighted to read that your children loved our water slides and food. We hope to welcome you back in the future. Regards, Paula
5 out of 5
by a verified traveller

Posted 13-Aug-2019
Water slides and swim up bar. Also kids entertainment was great with reptiles and mini disco
Comment from Hotel Management
17-Aug-2019 by Paula Garcia , Hotel Management
Dear guest, Thank you so much to have shared with us your impressions. It was a pleasure to learn that you liked our water slides, swim-up bar, kids entertainment, etc... Looking forward to welcoming you back to the Jupiter Albufeira Hotel. Regards, Paula
3 out of 5
by a verified traveller from PAkistan

Posted 11-Aug-2019
Loved the entertainment! Worth the money. The front desk, especially the person who checked us in was extremely uncooperative and rude. Was very disappointed with the check in process. Luckily Expedia helped me out, or else the hotel wasn’t willing to listen to anything.
Comment from Hotel Management
17-Aug-2019 by Paula Garcia , Hotel Management
Dear guest, We would like to begin by apologizing for the fact that a member of our team did not approach this situation in a more courteous and professional manner. That is not the way we treat our guests. We are happy to know that you loved our entertainment and facilities. We would like you to give us the opportunity to welcome you back. Regards, Paula