- Liked: Cleanliness, staff & service
- Disliked: Property conditions & facilities, room comfort
Not a 4* Hotel
The hotel overall is outdated but kept clean, and the staff are ok, but it is definitely not up to a 4* standard. I had upgraded to an executive room, which it was not, the bed was firm and uncomfortable, the air conditioning did not work (which we reported to reception but nothing was done), there was spuradic smells of sewage coming from the bathroom, no in-room tea/coffee facilities, TV didn’t work very well, you had to pay €2.50 per day to use the safe and €2.50 per day to use the fridge. The only saving grace for the room was the outstanding view from the balcony. The rest of the hotel was ok, swimming pool and breakfast are both decent. We liked the location being quite quiet and inbetween the Old Town and harbour. If this was graded as a 3* hotel, I would have reviewed it more positively. I would never stay here again.