Ratings based on 73 verified reviews

3.8 out of 5
87% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 09-Sep-2019
Excellent location,great customer service. Did not care about morning cold shower each day. No hot water for shower. Stayed at Ramada four nights Thanks
Comment from Hotel Management
12-Sep-2019 by Front Office Manager, Hotel Management
Dear Guest, It is a pleasure to know that you had a wonderful experience with us and would like to thank you for taking time out to review us on Expedia We at Ramada Alleppey are delighted to read your feedback and your comments help in motivating the team to keep the service at par excellence. It will be our distinct privilege to serve you in near future. With Best Regards, Vidhyalekshmi , Front Office Manager
2 out of 5
by a verified traveller

Posted 19-Apr-2019 on Hotels
Comment from Hotel Management
19-Apr-2019 by Manager, Hotel Management
Dear Guest, NAMASKARAM!!! Thank you for your valuable feedback. Your feedback will be shared with the team to ensure that corrective measures are undertaken.
3 out of 5
by a verified traveller

Overall okay (but only for one night)

Posted 22-Mar-2019 on Hotels
We stayed only one night and overall the stay was okay. The only thing that was important and it wasn’t good was the AC unit in the room as it was very noisy. That made it hard for me to fall asleep and have a restful night. The view from the room was over the backwaters and it was very pretty.
Comment from Hotel Management
27-Mar-2019 by Manager, Hotel Management
Dear Guest, NAMASKARAM!!! Thank you for your feedback, will check on the low scored parameters to ensure great service to our guests. Regards
5 out of 5
by a verified traveller

Posted 16-Mar-2019 on Hotels
Awesome
Comment from Hotel Management
19-Mar-2019 by Manager, Hotel Management
Dear Mr Vijandran, NAMASKARAM!! Thank you for your valuable feedback. We are happy to hear that you had a memorable stay. We hope to serve you again.
2 out of 5
by a verified traveller

Posted 03-Mar-2019
Bad location, rooms are outdated, very very small, not worth the amount I paid. Un-cooked food. Pathetic experience
Comment from Hotel Management
15-Mar-2019 by Manager, Hotel Management
Dear Guest, NAMASKARAM!! Thank you for your feedback, will check on the low scored parameters to ensure great service to our guests. Regards
5 out of 5
by a verified traveller

Posted 20-Feb-2019
This is a perfect location for a Indian romantic getaway. The houseboat station is right outside.
Comment from Hotel Management
27-Feb-2019 by Manager, Hotel Management
Dear Guest, Namaskaram !!! We are delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with us at Ramada. Thank you..
4 out of 5
by a verified traveller

Posted 09-Feb-2019 on Hotels
Comment from Hotel Management
12-Feb-2019 by Manager, Hotel Management
Dear Guest, NAMASKARAM!!! Thank you for your valuable review online. We hope to see you again at Ramada Alleppey.
4 out of 5
by a verified traveller

Nice Hotel, Great Service

Posted 24-Jan-2019 on Hotels
This hotel is nice and service was excellent. However, the bathrooms in our room were a bit dirty and looked like they had not been fully cleaned. There were many little bugs in our room but I think that is because the hotel is right on the water.
Comment from Hotel Management
02-Feb-2019 by Sanjukta B,Front Office Manager, Hotel Management
Dear Guest, It is a pleasure to know that you had a wonderful experience with us and would like to thank you for taking time out to review us . We at Ramada Alleppey are delighted to read your feedback and have noted the ocncern raised by you on cleanliness and have taken the necessary corrective measures to rectify the same. Thank you for your kind appreciation of the team for their service and assure you of our best hospitality on your next visit. With Best Regards, Sanjukta B Front Office Manager
4 out of 5
by a verified traveller

Posted 08-Jan-2019 on Hotels
Comment from Hotel Management
02-Feb-2019 by Sanjukta B-Front Office Manager, Hotel Management
Dear Ms.Pratibha, Thank you for reviewing us. We are glad that you liked the facility and services on offer. It will be our distinct priviledge to serve you in near future. With Best Regards, Sanjukta B Front Office Manager
1 out of 5
by a verified traveller

Posted 31-Dec-2018
The most horrible day we had here. The rooms were not ready even at 4pm where the check-in time starts at 2. Post that the rooms were not checked before allocation. AC not working No hot water Room lock was an issue The sink water clogging Basic things like hair dryer also not available The hotel staff was much careless and wasted our holiday time till 6pm They were so pathetic,taking things casually Staff doesn't know meaning of 5* property
Comment from Hotel Management
04-Feb-2019 by Sanjukta B-Front Office Manager, Hotel Management
Dear Guest, At the onset we would like to apologise for the inconvenience caused to you and thank you for sharing the detailed feedback. We do understand that you had very high expectations from us and we failed to meet your expectation. Unfortunately during your stay we had an unforeseen situation where there was an issue with the heating system for which we duly regret.Hairdryer for the rooms other than suite is on request.We have noted your concerns and have taken the necessary measures to ensure the same in future. However please take this as a one off incident and hope you will not let this mar the overall experience and give us an opportunity to serve you again. hospitality on your next visit. With Best Regards, Sanjukta B Front Office Manager