Indoor pool, seasonal outdoor pool, pool loungers
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Reviews of White City Resort Hotel

5 out of 5
White City Resort Hotel
Fugla Mevki, Alanya, Antalya

Reviews

7.6

Good

Rating 10 - Excellent. 8 out of 24 reviews" "
Rating 8 - Good. 8 out of 24 reviews" "
Rating 6 - Okay. 4 out of 24 reviews" "
Rating 4 - Poor. 2 out of 24 reviews" "
Rating 2 - Terrible. 2 out of 24 reviews" "

8.2/10

Cleanliness

7.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

OLENA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fiyat seviyesine göre mükemmel. Kemer, Bodrum beş yıldız oteller kadar harika. Deniz,yemekler çok güzel. Havlu yeri, biraz temizliğe dikkat yeterli... Her yıl en az iki kez buradayız... Her şey için teşekkürler....
Stayed 2 nights in Nov 2023
Response from White City Hotel Sales on 23 Nov 2023
Thanks for your nice comment. We will be pleased to welcome you again in our hotel. Kind Regards

4/10 Poor

Sabaoun

Travelled with family and small children
- At first when we arrived the guy working there tried to change our room to a much more expensive and worse than the room we booked - Secondly the rooms were smelly especially the bathroom - Thirdly they don’t understand English and when you try to ask for some info about anything they are not willing to tell u and just say to download an app of their hotel room where u can find all the info which was not helpful - We arrived there around 9pm evening and we were very hungry especially our toddler and they made us wait until 12am midnight as their restaurant buffet (very small buffet) was opening before that they did not offer us anything in terms of food - There is a lady working named Ganet who was at the bar offering drinks I was standing there speaking to her and was giving my order and wasn’t finished at all but instead there was a man standing next to me who came after me so instead of taking my order first she served the other man which I found very rude and unprofessional
Stayed 2 nights in Aug 2022
Response from White City Hotel Sales on 6 Nov 2023
Hello, general checks have been made on the issues you mentioned. Different room types were offered so that you would not have to wait because the hotel was fully booked. We are sorry for these minor inconveniences to your holiday. We guarantee that if you choose us for your next holiday, we will provide you with a nice holiday experience.Kind Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meget pænt og rent og hyggeligt. Gode aktiviteter og underholdning hele dagen og aftenen. Sprog kundskaberne kunne være bedre hos en del af personalet.
Stayed 12 nights in Jul 2019
Response from White City Hotels on 27 Oct 2020
tak for god kommentar. Vi vil være glade for at se dig igen på vores hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

6/10 Okay

HUSAIN

Liked: Cleanliness, staff & service, room comfort
my stay
1-staff was nice people especially at restaurant and bars and housekeeping 2- we stayed 6 nights there ( reserved 3 and we extened 3 nights more) and we paid around 600 USD( we made room upgrade for sea view) but when we asked for late check out for 3 hours they asked 17 usd for that ....??!!!! 3- spa was rude staff (either you reserve some program or they will be rude with you) and they turned off sauna at 5 pm every day in spite off the spa working till 7 30 pm and hammam too. 4- sea side is beautiful and clean 5- food is tasty and assorted. 6- last some strange note , we asked guest relation for plastic bag for towels they gave me some card with website and said write some nice review about our hotel in this site then we will give you this bag .... i think the honest opinion is more valued than that disposable plastic bag 7- wifi was weak inside room and we informed the reception about that several times but nothing changed
Stayed 3 nights in Jun 2017

6/10 Okay

Kerem

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Unterkunft hat potenzial und der zugang zum strand sowie der pool sind sehr gut … Mobiliar etwas veraltet und das essen was nicht so umfangreich und einladend wie man es sich wünscht
Stayed 6 nights in Oct 2023
Response from White City Hotel Sales on 6 Nov 2023
Zunächst einmal vielen Dank, dass Sie sich für unser Hotel entschieden haben. Vielen Dank für Ihren Kommentar. Unser Hotel bietet täglich verschiedene Geschmacksrichtungen aus der Weltküche. Aus diesem Grund kann es vorkommen, dass verschiedene Gerichte nicht Ihrem Geschmack entsprechen. Wir sind traurig über die Bewertung, die Sie zu diesem Thema abgegeben haben. Wir bitten Sie, die von Ihnen abgegebene Bewertung noch einmal zu bewerten.Wir würden uns freuen, Sie wieder in unserem Hotel begrüßen zu dürfen. Mit Freundliche Grüße.

10/10 Excellent

Tayfur

Stayed 1 night in Oct 2022
Response from White City Hotels Sales on 19 Oct 2022
Merhabalar, değerli vaktinizi ayırıp bu güzel puanı verdiğiniz için teşekkürler. sizleri otelimizde tekrar ağırlamaktan memnuniyet duyacağız..

8/10 Good

Svetlana

Stayed 3 nights in Sep 2022
Response from White City Hotels Sales on 7 Oct 2022
Hello, Thanks for taking the time to rate. We will be pleased to see you at our hotel again.

10/10 Excellent

Nadia

Stayed 9 nights in Aug 2022
Response from White City Hotel Sales on 6 Nov 2023
Thank you for good rating. We will be pleasure to see you at our hotel. Kind Regards

10/10 Excellent

Hendrik

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastischer Ausblick, wunderbarer Service,
Es wunderbar
Stayed 2 nights in Oct 2021
Response from White City Hotels Sales on 5 Nov 2021
Hallo, Danke für Ihren wertvollen Kommentar. Wir würden uns freuen, Sie wieder in unserem Hotel begrüßen zu dürfen. Mit Freundlich Grüße

8/10 Good

Ilker

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2020
Response from White City Hotels on 27 Oct 2020
Merhabalar, vaktinizi ayırıp bizi değerlendirdiğiniz için teşekkürler. sizi ve sevdiklerinizi tesisimizde tekrar ağırlamaktan memnuniyet duyacağız. Saygılarımızla

10/10 Excellent

Ömer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MÜKEMMEL ÖTESİ
Otel genel olarak çok güzel odalar temiz otel personelleri çok ilgili Güler yüzlü özellikle aile olarak rahat konaklama yapılacak güzel bi tesis. burdan güvenlik Müdürü zeki beye servis müdürü Fatih beye çok teşekkür ederim unutamayacağım Doğum günü sürprizi için bide odama gelen zarf ve pasta İçin personel Ayşe hanıma teşekkür ederim ....
Stayed 4 nights in Jul 2019
Response from White City Hotels on 7 Aug 2019
Güzel yorumunuz için teşekkürler, Sizi ve sevdiklerinizi otelimizde ağırlamaktan her zaman memnuniyet duyarız..

8/10 Good

ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Guest Relations Manager on 18 Jun 2019
Dear İbrahim, We appreciate you staying with us and sharing your experience on Hotels.com. Your thoughts and suggestions are important to us. Thank you for your kind review! We truly hope that we will see you as our guest again. Kind regards,

8/10 Good

Suraye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2019
Response from Guest Relations Manager on 18 Jun 2019
Dear Suraye, We appreciate you staying with us and sharing your experience on Hotels.com. Your thoughts and suggestions are important to us. Thank you for your kind review! We truly hope that we will see you as our guest again. Kind regards,

4/10 Poor

zoya

Disliked: Staff & service, room comfort
sååå dårlig service
vi er så meget skuffet og føler at vi blev snydt af hotelet, vi bestilt et stort værelse til os 4 personer på 64 kvm, men da vi ankom til hotelet viser det sig at de type værlser som de reklamer for på hotel.com findes ikke og de er i gang med at bygge, vi var sur og vrede og ønskede en slags erstatning , men manden i reception begyndt uforskammet at skrige, var så meget uhøflig, og råbte ad os foran alle gæster i receptions område. det er et godt hotel med rigtig dårlig service, folk der arbejder der er slet ikke venlige, de lyver om alt, de lover noget og gør noget andet, de er kun interesseret i at tage vores penge og når de gælder levering af service så er de lige glade. vi blev ved hver eneste dag at kæmpe for at få noget erstatning for det værlse vi blev snydt for, og i den sidste dag vil manden i receptionen give et gratis transport fra alanya til Antalya lufthavn, (500)jeg vil understrege at manden i receptionen(Mehmet) er så uhøflig, så uforskammet, og kender intet til hotel service, det eneste han kan er at råbe og skriger uden at tage hensyn til os eller andre gæster på hotellet. jeg vil aldrig anbefale dette hotel til nogen.
Stayed 7 nights in Apr 2019
Response from White City Hotels on 13 Jun 2019
Dear Guest, We don’t accept these charges. All of the hotel managemenet have got information about you. When you come to hotel, everybody helped you. Guest’s satisfaction is very important for us. For that reason we want to all of guest’s happinies. We couldn’t give to beach rooms but Reception Manager helped you about this stiuation and you had free transfer from hotel to Antalya airport. All hotels have accommodation rules. If you remember, you wanted to stay with your girl friends and there wasn’t reservation for your girl friends. Because of, every person’s reservation is extra. You are people with holiday culture and I think you know this rule. There were times when you didn’t follow these rules. We can write lots of things about you. And we can prove this situations. But we don’t want dissatisfaction. You are valuable guest and very important for us. We want to see you again in White City Resort Hotel. And we hope when you come to our hotel again, you will have good holiday. Best Regards.

8/10 Good

Tlm, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Famille
J'ai passé un agréable séjour dans cet hôtel qui est très propre ainsi que le personnel que je trouve très sympathique, je recommande cet hôtel
Stayed 7 nights in Aug 2018
Response from White City Hotels Sales on 5 Nov 2021
Bonjour, merci pour votre précieux commentaire. Nous sommes impatients de vous accueillir à nouveau dans notre hôtel. Bien à vous

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slecht
Ik kon niet verblijven in dit hotel , omdat hij vol zat terwijl ik Van te voren heb gereserveerd en heb betaald
Stayed 1 night in Jul 2018
Response from White City Hotels Sales on 5 Nov 2021
Hallo, we kunnen het niet controleren vanuit ons systeem omdat je anoniem hebt gereageerd. Onze excuses als dit in het verleden is gebeurd. We vragen u vriendelijk om de laagste score te geven voor een hotel waar u nog nooit in hebt verbleven, zonder de service te kennen, door eraan te herinneren dat het oneerlijk is tegenover de inspanningen van alle medewerkers van dit hotel, en om de score die u heeft gegeven te verwijderen. We zijn van mening dat we deze fout op de beste manier zullen compenseren bij de eerste reservering die u maakt. Vriendelijke Groeten

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Et bra hotell
Hotellet er veldig koselig. Anbefales for familier med barn og eldre folk. Etter kl.00:00 blir det nesten helt stille, da stopper serveringen av alkohol. Gjestene får servert fantastisk god mat og variasjonen er også stor. Den eneste ulempen vi fant, var at fellesstranden er et godt stykke unna, men hotellet har likevel sin egen liten sandstrand (nøkkelord Liten)
Stayed 11 nights in Jun 2018
Response from White City Hotels Sales on 5 Nov 2021
Hei, takk for din verdifulle kommentar. Vi ser frem til å ønske deg velkommen igjen på hotellet vårt. vennlig hilsen

2/10 Terrible

FAZLI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from White City Hotels Sales on 5 Nov 2021
Merhaba, öncelikle değerlendirmeniz için teşekkür ederiz. Sizlerin yorumu bizim için değerlidir verdiğiniz bu düşük puanın nedenini de yazmış olsaydınız, ekibimizle paylaşıp gerekli hassasiyeti uygulardık. Eğer verdiğiniz puan sadece bir konu için ise lütfen bu puanın bu tesiste çalışan tüm personelin emeğine göre olduğunu unutmayın bu nedenle puanlamayı tekrar değerlendirmenizi rica ediyor ve yapacağınız ilk rezervasyonda bunu en iyi şekilde telafi edeceğimize inanıyoruz. Saygılarımızla

10/10 Excellent

Emre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2017

8/10 Good

Hanne, Danmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
dejligt hotel men aldrig igen.
da hotellet er mindre end de store resorter, er udvalget af madvarer ikke så stort, men der er nok at vælge imellem. Det er ikke muligt at få kaffe før klokken 7.00. Var det ikke for musikken, var vi taget tilbage. Vi var der i 12 dage. De første 8 dage var det den samme techno musik der blev spillet højt ved poolen. Jeg sagde til hende der sidder ved siden af receptionen, og derefter blev der spillet forskelligt techno musik højt ved poolen. Ved snackbaren blev der spillet den samme tyrkiske eller russiske techno musik højt hele dagen og aften i alle 12 dage. Altså samme plade/cd. Jeg læste godt nok en anmeldelse der beskrev det samme, og tænkte at når der ikke er en finger at sætte på andet, hvor slemt kan det med musikken så være; det fandt vi så alle ud af. Dem vi talte med på hotellet lå ikke ved poolen om dagen, på grund af musikken. Vi havde ikke mulighed for at gå på stranden, da der er stejle trapper dertil. Folk tog til stranden eller byen fordi de ikke kunne holde ud af være ved poolen på grund af musikken.

6/10 Okay

mehmet

Liked: Room comfort
Disliked: Staff & service
otel genel anlamda fiyat hizmet dengesi açısından iyi bir otel fakat yemek çeşitleri yetersiz , kahvaltı çok zayıf, Türk kahvesi ücretli,akşam yemeğinden sonra çerez v.b atıştırmalık hiçbirsey yok. Sahili çok küçük havuzun büyüklüğü yeterli ücret biraz daha artırılır yeme içme ve hizmet kalitesi düzeltilir se çok daha iyi olabilir havuz başındaki müzik club müziği gibi çok fazla
Response from White City Hotels Sales on 5 Nov 2021
Merhaba, değerli yorumunuz için teşekkür ederiz. Değerlendirmenizi Ekibimizle paylaşacağız. Sizi otelimizde tekrar ağırlamak için sabırsızlanıyoruz. Saygılarımla

6/10 Okay

Fatih, istanbul

Liked: Cleanliness, room comfort
Mutfak fail!
Personel ve ilgi alaka kusursuzdu.Fakat yemekler ve kahvaltı için aynı şeyi söylemek mümkün değil..Mutfak olarak 4* kalıtesınde olabılır enfazla..Ayrıca havuzu boyle bır otel ve fıyat ıcın gercekten kucuk, otelın yarım kapasıte mısafır agırladıgı gunlerde bıle bunu dusunduysem,full oldugu gunu dusunemıyorum.
Response from White City Hotels Sales on 5 Nov 2021
Merhaba, değerli yorumunuz için teşekkür ederiz. Sizi otelimizde tekrar ağırlamak için sabırsızlanıyoruz. Saygılarımla

8/10 Good

Harout

Liked: Cleanliness, staff & service, property conditions & facilities
Response from White City Hotels Sales on 5 Nov 2021
Hello, thank you for your valuable comment. We look forward to welcoming you again at our hotel. Kind Regards