Ratings based on 655 verified reviews

4.5 out of 5
88% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 18-Dec-2018
5 out of 5
by a verified traveller

Posted 12-Dec-2018
Everything. It is at par with my experience at Venetian Vegas
Comment from Hotel Management
17-Dec-2018 by KIDXB, Hotel Management
Dear Guest, Thank you very much for your wonderful feedback on our hotel. We are delighted to hear from you and that your stay was a great experience. It made us very proud to know that we could contribute to your stay and that our services exceed to your expectations. We look forward to your next visit in the near future. Yours sincerely, Steffen Opitz Hotel Manager
5 out of 5
by a verified traveller

Posted 06-Dec-2018
I like the hotel inside the mall and the staff were amazing
Comment from Hotel Management
11-Dec-2018 by KIDXB, Hotel Management
Dear Guest, Thank you for your valuable feedback following your recent stay at the Kempinski Hotel Mall of the Emirates. I am glad that you had an amazing stay with us and that you liked our location. It will be my pleasure to share your comments with my colleagues, as they will no doubt be delighted to know that their efforts are so well appreciated. We look forward to your next visit in the near future. Yours sincerely, Steffen Opitz Hotel Manager
4 out of 5
by a verified traveller

Posted 25-Nov-2018
Comment from Hotel Management
27-Nov-2018 by KIDXB, Hotel Management
Dear Guest, Thank you for your feedback following your stay at Kempinski Hotel Mall of the Emirates. We look forward to welcoming you back in the near future. Yours sincerely, Steffen Opitz Hotel Manager
4 out of 5
by a verified traveller

Posted 19-Nov-2018
A very good hotel,everything was perfect.would recommend everyone to stay here.
Comment from Hotel Management
27-Nov-2018 by KIDXB, Hotel Management
Dear Guest, Thank you for your valuable feedback following your recent stay at the Kempinski Hotel Mall of the Emirates. I am glad that you had enjoyed your overall stay with us. It will be my pleasure to share your comments with my colleagues, as they will no doubt be delighted to know that their efforts are so well appreciated. Thank you once again for your feedback and for recommendation to our hotel. We look forward to your next visit in the near future. Yours sincerely, Steffen Opitz Hotel Manager
5 out of 5
by a verified traveller

Posted 15-Nov-2018
Comment from Hotel Management
19-Nov-2018 by KIDXB, Hotel Management
Dear Guest, Thank you for your feedback following your stay at Kempinski Hotel Mall of the Emirates. We look forward to welcoming you back in the near future. Yours sincerely, Steffen Opitz Hotel Manager
5 out of 5
by a verified traveller from Abu Dhabi

Posted 11-Nov-2018
Had an absolutely wonderful stay here!!! The entire staff was very attentive and accommodating and the room (12th floor) was AMAZING!! I had an intimate birthday celebration at Noir, the hotel restaurant, and the staff, service, and food there were nothing short of spectacular. Will definitely return.
Comment from Hotel Management
13-Nov-2018 by KIDXB, Hotel Management
Dear Ms. Adrienne, Thank you for your feedback following your stay at Kempinski Hotel Mall of the Emirates. I am glad that you had enjoyed your overall stay with us. It will be my pleasure to share your comments with my colleagues, as they will no doubt be delighted to know that their efforts are so well appreciated. We look forward to welcoming you back in the near future. Yours sincerely, Steffen Opitz Hotel Manager
4 out of 5
by a verified traveller from Luanda,Angola

Posted 08-Nov-2018
Nice hotel next to the mall which made things so much easier for us.
Comment from Hotel Management
12-Nov-2018 by KIDXB, Hotel Management
Dear Mr. Chabs, Thank you for your valuable feedback. We highly appreciate that you emphasize on our location, as it is one of our core assets, and are glad that you could enjoy all the facilities that we have to offer to our Guests, in and around the hotel. We look forward to your next visit in the near future. Yours sincerely, Steffen Opitz Hotel Manager
5 out of 5
by a verified traveller from London

Posted 03-Nov-2018
The staff were amazing .. very welcoming .. Esoo ally the front office and security
Comment from Hotel Management
05-Nov-2018 by KIDXB, Hotel Management
Dear Mr. Mohamed, Thank you for your valuable feedback following your recent stay at the Kempinski Hotel Mall of the Emirates. I am glad that you had enjoyed your overall stay with us. It will be my pleasure to share your comments with my colleagues, particularly Front Office team, as they will no doubt be delighted to know that their efforts are so well appreciated. We look forward to your next visit in the near future. Yours sincerely, Steffen Opitz Hotel Manager
5 out of 5
by a verified traveller from Abu Dhabi

Posted 30-Oct-2018
Extremely enjoyable and has become the hotel of my choice in the future
Comment from Hotel Management
30-Oct-2018 by KIDXB, Hotel Management
Dear Mr. Jj, Thank you for your valuable feedback regarding your stay with us. I am glad that you had enjoyed your overall stay with us. It will be my pleasure to share your comments with my colleagues, as they will no doubt be delighted to know that their efforts are so well appreciated. We look forward to your next visit in the near future. Yours sincerely, Steffen Opitz Hotel Manager