Very clean, friendly staff that go out of their way for you.
Food ranged from good to not very good at all (avoid the "steakhouse").
Beach and pool areas were great.
Outdoor spa tub was amazing.
Great massages at the spa. Grounds are beautiful and very walkable (even though there are golf carts to take you places).
Calling it luxury would be a stretch I think but I would go back!
Traveller from dallas
The Royal Suites Yucatan is an exclusive section within the facilities of the Grand Palladium Riviera Maya Complex Resorts …More
Secrets Akumal was the ultimate in luxury vacation. Everything from the hotel in itself, to the rooms, pool, food, entertainment was all top notch. What put the vacation over the top was the fact that at any time snorkeling, paddle boarding & kayaking was available right off the beach to go hang out with the sea turtles (could see at least 10 every time we went out for 30 minutes)!
Would recommend to any couple looking for the best vacation of their life!!!
Generally a really nice hotel. Staff was extremely nice and helpful. They put a lot of emphasis in keeping the grounds clean. Food included many diverse items. Room was great except for really bad air conditioning. It was so moist paper products folded over. Our clothes were still damp when we took them out of our suitcase at home. Lots of interesting wildlife on the resort. Large pools. Would recommend to a friend with the caveat of the so conditioning and the prominent buffet style eating.
We traveled to this resort with two small children and had a wonderful experience on and off the resort. There is plenty to do for the whole family on the resort, but we were also clise enough to visit mayan ruins and cenotes. The resort itself was beautifully appointed and the staff incredibly helpful and welcoming. If you go, do not miss the world class spa (wow). Also, to boot, there were iguanas, monkeys, birds, & other cool animals wandering about tge grounds.
Oh, and make sure to arrange transport from the hotel from the airport, since taxis may be hard to come by during busy seasons.
We highly recommend this place for a relaxing, beautiful family vacation.
We stayed at the White Sand portion on this resort... the location seemed to be central to everything we wanted to do (food, drinks, beach and activities) Staff was helpful and friendly, no issues at all! Diego C at the pool bar was great!
Snorkeling and diving are popular in the small resort town of Akumal, and at Kantenah beach to the north, where the coastline runs parallel to a protected coral reef. In the summer months, sea turtles crawl onto the white-sand beaches by moonlight to lay their eggs. Yal-Ku Lagoon, once a trading route for the ancient Maya, is a bird watcher’s paradise, and can be explored by foot or kayak.
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