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Excellent staff. Very responsive to guests. Friendly and respectful. Room was clean and the location was great for our visit. Very safe with underground parking. We had some issues with air conditioning the first night but this was addressed.
We loved this hotel, everything was great. We read all reviews on the different sites and could not find anything wrong with this hotel. We got what we paid for.
Housekeeping is great! Very clean! Forgot my wedding rings in the room as I left quickly for the day. They were there waiting for me when I came back. Service staff though were blah. Just there. Hate to say it but other chains seem happier to see me. Even the gym personnel seemed uninterested. Hotel ...
I left my ipad charger, when i came i didn't find it. They gave me another used non-original charger, although my charger is the original and i should get more compensation
We arrived at 2:00 pm and our room was ready, which was appreciated. A group arrived near dinnertime. It was not as quiet as we would have liked late evening and early morning. Staff at the Crave restaurant are very pleasant. One point to mention - water was spilled on the tiled floor near buffet ...
We were very happy with our stay and agree that we would book again. Check in was fast, and free WiFi is always a bonus. For dinner we dined in at the Whitesides Terrace Grille but ordered from the T.W.'s Bar & Grill Menu. Food was very good but what stood out for me was how amazing our server was. ...
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