Front of property – evening/night

Reviews of Hotel Saint Christophe

3 out of 5
Hotel Saint Christophe
2 Avenue Victor Hugo, Aix-en-Provence, Bouches-du-Rhone

Reviews

8.0

Very good

Rating 10 - Excellent. 199 out of 809 reviews" "
Rating 8 - Good. 432 out of 809 reviews" "
Rating 6 - Okay. 126 out of 809 reviews" "
Rating 4 - Poor. 38 out of 809 reviews" "
Rating 2 - Terrible. 14 out of 809 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Location magnificent. My complaint is that shower tile grout lines were very moldy, should have been cleaned but not dangerous
Stayed 3 nights in Oct 2021

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, amenities
Breakfast was good. One light didn’t work.
Stayed 1 night in Sep 2021

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021

6/10 Okay

Trang, Garden Grove

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bedroom was in aloft, didn't expect a fly of stairs leading to the bed, so if you in bed and need to use the bathroom good luck and becareful.
Stayed 1 night in Sep 2021

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy hotel with best location in Aix-En-Provence
Hotel Saint Christophe is a classy, chic hotel with a location that cannot be beat. The lady at the desk was delightful. I was in Aix alone so it was important to me to be able to walk out my door to everything. The Rotund fountain which signifies the centre ville is a stone's throw from the hotel. There are wonderful restaurants, cafes and shops steps away. The room I had was small but elegant. Breakfast was a full American breakfast which was delicious. I would definitely stay here again.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is quirky. Love the decor and the reception staff were very friendly. It is in a great central location so very convenient. You have to buy drinking water as you can’t drink tap water. The WiFi is painfully slow. I would stay again but not if I depended on WiFi for work!
Stayed 1 night in Aug 2021

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, welcoming bar and restaurant downstairs.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice, good location right in the center
Stayed 2 nights in Feb 2020
Response from Reception on 12 Mar 2020
Dear guest, we want to thank you for choosing our establishment for your stay. Moreover, we would like to thank you for taking a little of your time to give us your feedback. It is always a pleasure to read lovely comments. We are looking forward to seeing you once again during another time. Kind regards

8/10 Good

ATSUSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from The Front Office on 31 Jan 2020
Dear Atsushi, we would like to thank you for your lovely feedback. It is a pleasure to have comments like this when our guests leave our building. Looking forward so seeing you next time, Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, attached restaurant very good. Highly recommend.
Stayed 2 nights in Jan 2020
Response from Reception on 14 Jan 2020
Dear guest, We are pleased to know your stay went well. We try to do our best to please all our customers. Looking forward to welcoming you again Kind regards

8/10 Good

Thomas, Florida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, location is amazing, it did the job.
Stayed 4 nights in Dec 2019
Response from Reception on 28 Dec 2019
Dear Thomas, thank you for your lovely feedback. We wish you a merry christmas and a happy new year. Looking forward to welcoming you again, Best wishes

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Art Deco feel, good value & superb location. Would def stay there again
Stayed 3 nights in Nov 2019
Response from Front office on 30 Nov 2019
Dear guest, We would like to thank you for your feedback, we are pleased to know that your stay went well and we are looking forward to see you again. Best wishes

8/10 Good

Gay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the heart of Avignon
The hotel is just off the main street and close to the promenade(my wording for the street). Wonderful location with many restaurants and shops nearby. The hotel was clean, the staff supportive and helpful.
Stayed 2 nights in Oct 2019
Response from The Front Office on 17 Nov 2019
Dear Gay, Thank you for your feedback but we think you have confused two hotels.

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from The front office on 25 Oct 2019
Dear Nancy, It was lovely to have you with us during your stay. We look forward to welcoming you as soon as possible. Best wishes,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location of this hotel. Also, everyone was so helpful with our check in and finding parking and dealing with our inability to speak French. Everyone was delightful. The restaurant was also excellent.
Stayed 4 nights in Oct 2019
Response from Front Office on 16 Oct 2019
Dear Customer, We would like to thank you very much for your return more than friendly. We are delighted that you enjoyed your stay with us! We do our best to try to make you spend the most pleasant moments. We are honored to know that our efforts are not in vain. Looking forward to welcoming you once again, Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near tourist info centre and square, big room and bathroom, very helpful staff at check in and beyond, good restaurant and breakfast. Hotel sign not easy to see and had trouble finding the red door for parking (but we just missed the first turn in getting to it.)
Stayed 1 night in Sep 2019
Response from Reception on 13 Oct 2019
Dear Customer, We wish to thank you for your lovely return. We are delighted to know that you had a nice time with us! We try to do the best we can to guarantee you a good stay. Looking forward to seeing you again on a future stay Best regards,

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another yearly visit to Aix en Provence
We always stay here in August.Great location and helpful staff. Restaurant is good and nice outside veranda seating. Room we chose was spacious and very well appointed,
Stayed 2 nights in Aug 2019
Response from Reception on 13 Oct 2019
Dear Timothy, It is always a pleasure for us to count you among our customers. We are delighted that you still enjoy your time at home. Hoping to see you again next year, See you soon !

8/10 Good

Luosha, Canada

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good, in walking distance to everywhere. Especial convenient to the shuttle bus you need to take to TGV. The front desk people are friendly and helpful. The restaurant is good and the breakfast is rich of varieties of food. The only thing I complain is my room, it is in a wired dimension so that you don"t have a place to put your luggage. And there is no real window.
Stayed 2 nights in Sep 2019
Response from Front office on 15 Oct 2019
Dear Luosha, We would like to thank you for choosing the Hotel St Christophe and Brasserie Leopold during your stay in our city of Aix en Provence. We would also like to thank you for taking the time to share your experience following your visit with us. We are delighted that you enjoyed your stay at our establishment. We will give your special mention on our staff to the latter. We know that our wifi connection may encounter some problems sometimes, we are sorry to know that this has affected your stay. Hoping to see you again anyway during a future stay, Best regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice Hotel in art- deco style centrally located with an excellent adjoining Brasserie ,staff very helpful a pleasant stay .
Stayed 4 nights in Sep 2019
Response from The Front Office on 15 Oct 2019
Dear Customer, A big thank you for your trust during your stay in our hotel, also for your return after your stay with us. We are delighted that you enjoyed your stay and look forward to seeing you again on a future visit! Best regards,

8/10 Good

C, NYC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, good location, a bit dated but in good location. Restaurant waiters leave something to be desired.
Stayed 1 night in Sep 2019
Response from Front office on 16 Oct 2019
Dear C., First of all, we would like to thank you for the confidence you have given us by staying at the hotel St Christophe / Brasserie Léopold during your visit to Aix en Provence. Also, we would like to thank you for taking the time to share your experience following your time with us. We are delighted that you have had a good overall stay. You have chosen a rather original adjective to describe our establishment and you chose it. Indeed, our art deco style is a major asset since we are one of the few hotels to have this design there. Also, we know that our location in the heart of the city is a real asset. What better way than to leave the hotel and be on the magnificent Cours Mirabeau? Hoping to see you again soon on a future stay! Best regards,

10/10 Excellent

Shimon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic hotel in the center of a great city
We had 2 family rooms and one twin room with a terasa. The hotel and the rooms are as expected, very clean and well maintained. The location of the hotel is amazing. Right in the center of town. The staff at the desk were great. We had many requests: 1. For an old guest` 2. Parking place wasn't pre-reserved for a big car; 3. Big groop with kids. They made our stay comfortable and plesent. All with a smile and a good mood. Realy great staff. To sum it up - fantastic hotel in the center of a great city. If there is an available room, don't hasitate.
Stayed 5 nights in Sep 2019
Response from The front office on 3 Oct 2019
342/5000 Dear Shimon, We are delighted that our efforts have borne fruit during your stay. We tried to make you spend the most pleasant moments in our walls. We are more than honored to receive a return like the one you make us. We will be very happy to see you again during your next stay. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from The Front Office on 27 Sept 2019
Thank you for your feedback ! Looking forward to welcoming you again, Kind regards

8/10 Good

Charlotte, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Given the price, the amenities provided in the hotel room is kinda disappointing.
Stayed 1 night in Sep 2019
Response from The front office on 21 Sept 2019
Dear Charlotte, Thank you for your feedback. We know some people are disappointed by the amenities of our rooms but you have at your disposition the bar for all you could need. Looking forward to welcoming you again, Kidn regards

8/10 Good

Jane

Liked: Cleanliness, staff & service
Great stay in Aix-en-Provence
Fabulous location, staff lovely and very helpful. We had a mezzanine bedroom with steep stairs, not so good for husband. Great view and really enjoyed the cream brûlée!
Stayed 3 nights in Sep 2019
Response from Front Office on 18 Sept 2019
Dear Jane, We had a great moment having you by our side during your stay. We would like to thank you for your feedback. Looking forward to seeing you again, Kind regards,

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with great Location
Really good , a nice Hotel and location.
Stayed 3 nights in Sep 2019
Response from The front office on 18 Sept 2019
Dear Rachel, We would like to thank you for your lovely feedback and we hope to welcome you again. Kind regards

10/10 Excellent

NHD, Hempstead, NY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were lucky to get a great parking spot in the hotel garage, which is very convenient (at a price). Location is perfect for walking around Aix. The hotel restaurant is superb! we did the rounds looking at others and then came back and were happy to have eaten there. Stylish art deco / period piece decor, with original wall paintings. A gem!
Stayed 1 night in Sep 2019
Response from Reception on 12 Sept 2019
Dear NHD, Thank you so much for your feedback. We enjoyed having you with us. Looking forward to welcoming you again ! Kind regards

6/10 Okay

Elida

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good location
Stayed 2 nights in Aug 2019
Response from The Front Office on 12 Aug 2019
Thank you for your feedback ! Kind regards, The front office

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything within walking distance, no car required. Central location, but still quiet inside.
Stayed 3 nights in Jul 2019
Response from Front desk on 29 Jul 2019
Dear guest, We thank you for staying with us, and for your feedback. We look forward to welcoming you again soon. Best regards

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still love this place after 25 years!
I've known this hotel for 25 years and was delighted to find, returning after a gap, that I still love it! My room (108) was small but mostly mostly quiet and very comfortable. Two suggestions: first, a power point or USB charging point near the bed would be useful nowadays; secondly, I think that in 2019 people are not so keen on drinking water in small, one-use plastic bottles. Maybe get stoppered glass bottles which can be filled daily with the famous local "eau de la municipalite"? The restaurant is always reliable - though a little pricier than it used to be - and the breakfast buffet is good with quite a wide choice. I understand the Bonnet family sold the hotel just ten days ago after many years' hands-on ownership: I hope standards and the unique style of the place will be maintained under the new regime. I love this beautiful, lively town and the Saint Christophe, just steps from "La Rotonde", remains my hotel of choice. I shall return.
Stayed 2 nights in Jul 2019
Response from The Front Office on 26 Jul 2019
Dear Edward, First of all, thank you for always be your choice when you come to Aix-en-Provence... It is always a pleasure to have you in our walls. We do not know yet how the future is going to be for the establishment but you will be able to see it with us. Looking forward to welcoming you again soon, Kind regards

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They dint have enough parking spots for all the guests
Stayed 1 night in Jul 2019
Response from The Front Office on 23 Jul 2019
Dear guest, Thank you for your choice on our establishment. Indeed, you are right, we do not have enough spots in our car park because it is a dozen spots parking and the hotel has 67 rooms. So we advise our guests to park in the nearest parking (at 100 meters away from the hotel)... In the future, do not forget to book a spot when you book a room... Kind regards,

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
I had 2 rooms, a weekend apart. The first room, on my own, was terrific. Very interesting layout too - being a loft. However, the 2nd room, with my husband, was very poky, especially for 2 people. Also the hairdryer didn’t work and although there was a replacement provided, it didn’t work either ?
Stayed 2 nights in Jun 2019
Response from The Front Office on 5 Jul 2019
Dear guest, We are pleased that you had a good stay with us on the first part. Moreover, if you have told us that the second hairdryer did not work correctly, we would have known that was the plug wich was dysfunctional. Kind regards, The front office

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A/C in the bar!😊 and A/C in our room!.............
Stayed 5 nights in Jun 2019
Response from The front office on 11 Jul 2019
Dear guest, We would liek to thank you for your feedback after your stay with us. It is always a pleasure to have such a great comment. Looking forward to welcoming you again, Kind regards

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Next to Cours Mirabeau and fountain
Stayed 2 nights in Jun 2019
Response from The front office on 11 Jul 2019
Dear guest, Thank you for your feedback ! Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness
Quirky hotel in the Art Deco style-clean and comfortable-some might say a little gaudy
Stayed 1 night in May 2019
Response from The front office on 11 Jul 2019
Dear guest, Thank you for your kind feedback, Looking forward to welcoming you once again

8/10 Good

Jenniffer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for a few days.
The Taxi driver had no knowledge of where the Flixbus was and did not correct me. So I spent 14 euros to be dumped in the middle of nowhere. Thank god my bus was super late and that people there helped me out. No complimentary breakfast when you stay there.
Stayed 2 nights in May 2019
Response from The front office on 12 Jul 2019
Dear Jenniffer Thank you for your feedback, it was a pleasure to welcome you in our hotel. Looking forward to welcoming you again soon. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Location at start of Cours Mirabeau and the breakfast was excellent. Parking was an issue. Onsite garage required a roundabout approach but no one told us to get out of the car and ring a bell for admittance so we ended up parking in an expensive parking garage a few blocks away.
Stayed 1 night in May 2019
Response from The Front Office on 12 Jul 2019
Dear guest, Thank you for your feedback and your great note. We hope to see you soon, Kind regards

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great location and parking, but dates rooms
This is a classic old Europe hotel experience. Staff was fantastic, but the room quite dated decor, mattress, furnishings. It certainly served the purpose, but don't expect much from the room. It is excellently located for all Aix has to offer and has parking (the main reason we chose this hotel). The restaurant in the hotel is well-known and was busy although we did not dine there.
Stayed 1 night in May 2019
Response from The front office on 11 Jul 2019
Dear James, Thank you for your kind comment, it's always a pleasure to have guest like you. Kind regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Great location in city centre. Nicely decorated. Helpful, pleasant staff.
Stayed 3 nights in May 2019
Response from The Front Office on 12 Jul 2019
Dear guest, A huge thank you for your great feedback and note. It is always a pleasure to have some clients like you... We hope to see you soon with us !

6/10 Okay

john

Liked: Staff & service, property conditions & facilities
Staying in a Matchbox
Room was incredibly small.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Lydia at the reception is so friendly and accommodating that I felt like a vip
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in this beautiful city! The markets on Tuesday, Thursday and Saturday were so much fun. You won’t run out of cafes to enjoy while sitting in the sun!
Stayed 1 night in Mar 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

CMcMahon, Toronto Ontario Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The St. Christophe is perfectly located for walking everywhere in charming Aix. Our room was quiet and the beds were blissfully comfortable. We had been travelling for a full 24 hours when we reached the St. Christophe and really appreciated the quiet room, comfortable bed and the perfectly delicious room-service breakfast. The restaurant in the hotel was also very good for dinner. Construction is underway on the street in front of the hotel. The receptionist was correct when she said that we would not hear it with the windows closed.
Stayed 3 nights in Nov 2018

8/10 Good

Francis

Location great. Breakfast great. Air conditioner not the greatest but Mohammed got us a fan - he was fantastic
Stayed 1 night in Sep 2018

6/10 Okay

ashe

It’s fine but nothing special
It’s fine. Good location and convenient to get to the old town but the decor is nothing special. Rooms quite small.
Stayed 2 nights in Sep 2018

8/10 Good

James

Location and the hotel room were as expected. Too bad about all the construction in the city around the area. It made it very time-consuming to actually get to the hotel .
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Our stay was very satisfying in all respects except ants in the room.
Stayed 2 nights in Sep 2018

10/10 Excellent

Chris, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a high standard
Very helpful staff, most welcoming in all respects. Very attractive decor. Situated right in the centre of Aix and handy for the markets, restaurants and shops. Worth exploring all the narrow streets in the vicinity. Magnificent cathedral.
Stayed 1 night in Aug 2018