Prestige Double or Twin Room | Premium bedding, pillow-top beds, minibar, in-room safe

Reviews of Hôtel De France

3 out of 5
Hôtel De France
63 Rue Espariat, Aix-en-Provence, Bouches-du-Rhone

Reviews

8.2

Very good

Rating 10 - Excellent. 215 out of 575 reviews" "
Rating 8 - Good. 217 out of 575 reviews" "
Rating 6 - Okay. 96 out of 575 reviews" "
Rating 4 - Poor. 24 out of 575 reviews" "
Rating 2 - Terrible. 23 out of 575 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leo

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central
Stayed 2 nights in Mar 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Amenities, property conditions & facilities
Great service!
Stayed 2 nights in Apr 2024

6/10 Okay

Gavin

Travelled with partner
It’s an older hotel at the epicenter of tourism and movement of people. The room was ok the bed was comfortable. I would not recommend to a friend.
Stayed 2 nights in Nov 2023
Response from Hôtel de France on 12 Dec 2023
Nous regrettons votre déception. La satisfaction de nos clients étant primordiale, nous prenons en considération chacune de vos remarques.Nous espérons que vous saurez nous accorder une nouvelle chance pour une meilleure expérience.Bien à vous

8/10 Good

Franco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hôtel de France on 12 Dec 2023
Nous sommes ravis que vous ayez apprécié votre séjour au sein de l'hôtel Negrecoste au coeur d'Aix-en-Provence.Nous serons ravis de vous accueillir à nous lors de votre prochain séjour à Aix en Provence.Bien à vous

10/10 Excellent

Berit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the tourist office.
Stayed 3 nights in Oct 2023
Response from Hôtel de France on 26 Oct 2023
We thank you for taking the time to share your thoughts. We are delighted that you enjoyed your stay at the Hôtel de France and we hope to have the pleasure of welcoming you again. Best regards.

8/10 Good

Michael

Stayed 2 nights in Oct 2023
Response from Hôtel de France on 12 Dec 2023
Nous sommes ravis que vous ayez apprécié votre séjour au sein de l'hôtel Negrecoste au coeur d'Aix-en-Provence.Nous serons ravis de vous accueillir à nous lors de votre prochain séjour à Aix en Provence.Bien à vous

10/10 Excellent

Kalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located, clean & comfortable
Stayed 1 night in Oct 2023
Response from Hôtel de France on 26 Oct 2023
Dear Kalyn, We thank you for taking the time to share your thoughts. We are delighted that you enjoyed your stay at the Hôtel de France and we hope to have the pleasure of welcoming you again. Best regards.

6/10 Okay

Tal

Stayed 2 nights in Oct 2023
Response from Hôtel de France on 26 Oct 2023
We thank you for taking the time to share your thoughts. We are delighted that you enjoyed your stay at the Hôtel de France and we hope to have the pleasure of welcoming you again. Best regards.

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although parking is not available, public parking is nearby and a short walk. This hotel is right in the heart of the dining and social center, although noise wasn't an issue at night. Excellent room with beautiful views, excellent breakfast and staff was courteous and attentive.
Stayed 3 nights in Sep 2023
Response from Hôtel de France on 4 Oct 2023
Cher Frank,Nous vous remercions d'avoir pris le temps de partager vos impressions.Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et nous espérons avoir le plaisir de vous recevoir une nouvelle fois.Bien à vous.

6/10 Okay

Randolph

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hôtel de France on 21 Sept 2023
Cher Randolph,Nous vous remercions d'avoir partager votre impression. Nous espérons avoir le plaisir de vous recevoir à nouveau lors de votre prochain séjour à Aix-en-Provence.Bien à vous

10/10 Excellent

Jean-Luc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unexpectedly quiet in the noisiest place in Aix at night. Loved the charm and space of the room and the breakfast
Stayed 2 nights in Sep 2023
Response from Hôtel de France on 21 Sept 2023
Cher Jean-Luc,Nous sommes très heureux que vous ayez apprécié votre séjour, la qualité de nos services et prestations et nous espérons avoir le plaisir de vous recevoir une nouvelle fois.Bien à vous,

8/10 Good

David

Business traveller
Liked: Staff & service
Stayed 10 nights in Aug 2023
Response from Hôtel de France on 12 Sept 2023
Cher David,Nous vous remercions d'avoir pris le temps de partager votre impression. Nous sommes heureux que votre séjour vous ai été agréable. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour à Aix en Provence.Bien à vous

6/10 Okay

David

Business traveller
Stayed 1 night in Aug 2023
Response from Hôtel de France on 7 Sept 2023
Cher David,Nous vous remercions d'avoir partager votre expérience. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour à Aix-en-ProvenceBien à vous

8/10 Good

Ricardo

Stayed 1 night in Aug 2023
Response from Hôtel de France on 21 Sept 2023
Cher Ricardo,Nous sommes heureux que vous ayez apprécié votre séjour, la qualité de nos services et prestations et nous espérons avoir le plaisir de vous recevoir une nouvelle fois.Bien à vous,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location. Room was a good size and clean.
Stayed 2 nights in Aug 2023
Response from Hôtel de France on 7 Sept 2023
Nous sommes très heureux que vous ayez apprécié votre séjour, la qualité de nos services et prestations et nous espérons avoir le plaisir de vous recevoir une nouvelle fois.Bien à vous,

2/10 Terrible

Jaime

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Hôtel de France on 7 Sept 2023
Cher hôte,Nous regrettons votre déception.Nous espérons que vous saurez nous accorder une nouvelle chance pour une meilleure expérience.Bien à vous

6/10 Okay

Dorothy

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
Very convenient but they need to pay more attention to the cleaning around the front of the property .
Stayed 6 nights in Jul 2023
Response from Hôtel de France on 7 Sept 2023
Chère Dorothy,La satisfaction de nos clients étant primordiale, nous prenons en considération chacune de vos remarques.Soyez assurée qu'une mise au point sera réalisée avec chacun des services concernés.Nous espérons que vous saurez nous accorder une nouvelle chance pour une meilleure expérience.Bien à vous

6/10 Okay

marc

Liked: Staff & service
Stayed 1 night in Jul 2023
Response from Hôtel de France on 26 Jul 2023
Cher Marc,Nous espérons que vous saurez nous accorder une nouvelle chance pour une meilleure expérience.Bien à vous

2/10 Terrible

Alexander

Stayed 2 nights in Jul 2023
Response from Hôtel de France on 26 Jul 2023
Cher AlexanderNous regrettons votre déception. Nous espérons que vous saurez nous accorder une nouvelle chance pour une meilleure expérience.Bien à vous

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
I spent 4-nights at the hotel as I enjoyed the festival. I thought it was a very nice hotel, located in the centre of Aix-en-Provence
Stayed 4 nights in Jul 2023
Response from Hôtel de France on 26 Jul 2023
Dear Bradley,Thank you for taking the time to share your impressions.We are delighted that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again.Best regards.

2/10 Terrible

Annie

Travelled with family
Disliked: Property conditions & facilities
We stayed for 3 nights with No air conditioning.
Stayed 3 nights in Jul 2023
Response from Hôtel de France on 26 Jul 2023
Dear Annie,Thank you for taking the time to share your impressions.The satisfaction of our customers being essential, we take into consideration each of your remarks.Rest assured that an update will be made with each of the departments concerned.We hope you will give us another chance for a better experience.Best regards.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
The hotel room was very big and comfortable. We request a king bed and they put us in a room and joined two beds and so was excellent. I would request a room at the back to avoid the street noise and so our room was very quiet. The breakfast was great and a relief from the noise outside… very central and one of the better hotels we have stayed at and very good value for money. The front desk particularly Samba was most helpful
Stayed 1 night in Jul 2023
Response from Hôtel de France on 26 Jul 2023
Dear Andrew,Thank you for taking the time to share your impressions.We are delighted that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again.Best regards.

10/10 Excellent

Rick

Stayed 2 nights in Jun 2023
Response from Hôtel de France on 26 Jul 2023
Cher Rick,Nous vous remercions d'avoir pris le temps de partager vos impressions.Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et nous espérons avoir le plaisir de vous recevoir une nouvelle fois.Bien à vous.

2/10 Terrible

Antayra

Stayed 2 nights in Jun 2023
Response from Hôtel de France on 26 Jul 2023
Cher Hôte,Nous regrettons votre déception.Nous espérons que vous saurez nous accorder une nouvelle chance pour une meilleure expérience.Bien à vous

10/10 Excellent

Arun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great location! but a bit noisy outside.
Stayed 1 night in Jun 2023
Response from Hôtel de France on 26 Jul 2023
Dear Arun,Thank you for taking the time to share your impressions.We are delighted that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again.Best regards.

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location in the heart of Old Town
This hotel is beautifully situated and clean, contemporary finishings with attentive staff. Note : as it is in Old Town, you will NOT be able to drive up to it given the extent narrow streets. Research the closest parking, if you're driving, and take your bags to the hotel from there.
Stayed 1 night in Jun 2023
Response from Hôtel de France on 26 Jul 2023
Dear Edward,Thank you for taking the time to share your impressions.We are delighted that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again.Best regards.

10/10 Excellent

Scott

Travelled with family and small children
The hospitality was wonderful and the accommodations were perfect for us while in Aix-en-Provence.
Stayed 2 nights in Jun 2023
Response from Hôtel de France on 26 Jul 2023
Dear Scott,Thank you for taking the time to share your impressions.We are delighted that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again.Best regards.

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, Clean Stay
This hotel appears to be an apartment building that has been converted to a hotel. It feels very cozy and comfortable. There were some issues with the elevator while staying, but the stairs were beautiful and taking them was no problem. Front desk staff was incredibly helpful offering local places to check out.
Stayed 2 nights in Jun 2023
Response from Hôtel de France on 26 Jul 2023
Dear Hannah,Thank you for taking the time to share your impressions.We are delighted that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again.Best regards.

10/10 Excellent

Gregory F.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Hôtel de France on 20 Jun 2023
Nous sommes très heureux que vous ayez apprécié votre séjour, la qualité de nos services et prestations et nous espérons avoir le plaisir de vous recevoir une nouvelle fois.Bien à vous,

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 4 nights in Jun 2023
Response from Hôtel de France on 20 Jun 2023
Thank you for taking the time to share your impressions.We are delighted that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again.Best regards.

2/10 Terrible

Tzvika

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
we stayed here before a couple years ago. it was lovely. this time it was very different. we booked the same room, as we walked in we noticed the wood floors buckled by the bed. a few board were up at least 8". this was a serious hazard. I walked down to the reception, the gentleman suggest tat we stay in the room one night and he will get us another room the next day . I said absolutely not! he Offred a standard room and I had to explain to him that the only option is the same room I booked or better. he than Offred a better room but not as good as we booked. we had to take it as we were in a hurry to an event we had to attend. i feel i got ripped off and I intend to dispute the charges with my credit card company
Stayed 3 nights in Jun 2023
Response from Hôtel de France on 20 Jun 2023
The satisfaction of our customers being essential, we take into consideration each of your remarks.Rest assured that an update will be made with each of the departments concerned.We hope you will give us another chance for a better experience.Best regards.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Hôtel de France on 20 Jun 2023
Nous vous remercions d'avoir pris le temps de partager vos impressions.Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et nous espérons avoir le plaisir de vous recevoir une nouvelle fois.Bien à vous.

10/10 Excellent

Sheila

Stayed 1 night in May 2023
Response from Hôtel de France on 20 Jun 2023
Nous vous remercions d'avoir pris le temps de partager vos impressions.Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et nous espérons avoir le plaisir de vous recevoir une nouvelle fois.Bien à vous.

6/10 Okay

Hollie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location .. however parking was never explained so finding where to park was a challenge, so we parked in the Rotonde down below parking and walked to the hotel. We also felt like it wasn’t as clean as it should have been as we found other peoples food in the refrigerator upon arrival. A/C wasn’t working but keeping the window open since it was cool out worked for us. The Breakfast was decent not many hot dishes but overall a good variety of cereals, cheese, ham and breads! The room was way smaller than imagined but probably typical of the area as space is limited within the city walls and it was a good sound proof room.. the best part- was walking out of the hotel and being amongst a lot of fantastic little eateries. Location location! Overall a good experience of this cute little town.
Stayed 2 nights in Apr 2023

8/10 Good

ATSUSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ideal location
i think that good location, in terms of dinning and also parking, is very beneficial. i did not worried about the noise, even this hotel is located in the concentration of pubs.
Stayed 1 night in Apr 2023

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel full of charrm in the centre of the old town. The staff are friendly & helpful. The hotel is in a busy square in the old town. We had 2 rooms at the back of the hotel overlooking a central courtyard, and they were very quiet at night. I'm not sure it would have been so peaceful overlooking the square. The rooms were very clean with good beds. We had a great stay.
Stayed 3 nights in Mar 2023
Response from Hôtel de France on 5 Apr 2023
Dear Martin,Thank you for taking the time to share your experience.We hope to have the pleasure of welcoming you again during your next stay in Aix en Provence.Good for you

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location in town. A very kind and courteous staff.
Stayed 2 nights in Mar 2023
Response from Hôtel de France on 5 Apr 2023
Dear Robert,Thank you for taking the time to share your impressions.We are delighted that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again.Best regards.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very fine hotel. Amazing location at the centre of the action in Aix. The front desk staff members were wonderfully helpful. This place was tops!
Stayed 2 nights in Mar 2023

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked it was part of old town district. Minor dislike; Hotel breakfast option did not offer any variety day to day.
Response from Hôtel de France on 6 Feb 2023
Thank you for taking the time to share your impressions.We are delighted that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again.Best regards.

10/10 Excellent

Carrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room wonderful breakfast and super nice staff. Hotel was clean and updated. Thank you!
Stayed 1 night in Nov 2022
Response from Hôtel de France on 23 Dec 2022
Dear Carrie,Thank you for taking the time to share your impressions.We are delighted that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again.Best regards.

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and lovely hotel!!
Stayed 2 nights in Nov 2022
Response from Hôtel de France on 23 Dec 2022
Dear Carolyn,Thank you for taking the time to share your impressions.We are delighted that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again.Best regards.

8/10 Good

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Very convenient for pedestrians looking to enjoy the center town in Aix.
Stayed 2 nights in Nov 2022
Response from Hôtel de France on 23 Dec 2022
Thank you for taking the time to share your impressions.We are delighted that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again.Best regards.

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
Very clean and centrally located, in the middle of lively area, on 3rd floor did not negatively impact us
Stayed 5 nights in Oct 2022
Response from Hôtel de France on 23 Dec 2022
Dear Neil,Thank you for taking the time to share your impressions.We are delighted that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again.Best regards.

10/10 Excellent

Kit Ying Vivien

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful, as we requested for a twin beds so the staff had helped us remake the bed setting.
Stayed 2 nights in Oct 2022

10/10 Excellent

Lyman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked the hotel very much! Its location is right in the middle of center near the beautiful fountain! You can walk to everything! The only surprise we had was that the road the hotel is on, you can not get there by car. However, once we found that out, found a parking place, and got luggage to room, all was wonderful!
Stayed 4 nights in Oct 2022

10/10 Excellent

Sanjeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fabulous location, right in the center of restaurants, markets and shopping!!!
Stayed 5 nights in Oct 2022

6/10 Okay

cristiana

Business traveller
My room was noisy Good breakfast Central location
Stayed 1 night in Oct 2022

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members are very friendly and kind.
Stayed 1 night in Sep 2022

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location for easy access to sites in Aix. The hotel room was much larger than we expected; the bathroom was very large and well-equipped.
Stayed 6 nights in Sep 2022