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When we arrived at the hotel (on a Saturday), they didn't have a reservation for us. I showed them the mail from Expedia with our reservation dates and confirmation number. They claimed they had never received anything from Expedia. They gave us a room but at first refused to believe we really had ...
Excellent across the board. And the breakfast buffet was also excellent.
The Novotel is very well equipped. Nice room with comfortable bed, fridge, quite a lot of space ...and a nice outdoor pool area. It's well situated, close to the A8 and about a 30 minute walk from the town centre (or a short bus trip - the bus stop is very nearby).
Although the hotel looked uninspiring we were pleasantly surprised by the well thought out interior and the friendly and helpful staff. The bed was comfortable and we enjoyed a dip in the pool before departing. We only stayed one night but would happily do so again.
Friendly check in room spacious, bed large, pillows leave something to be desired. The restaurant is ok for breakfast but for dinner only in emergencies! Pool ok. Plenty of parking and wifi good.
Lovely, comfortable hotel in beautiful surroundings but approx 20-30min drive from Aix en Provence (the drive is through beautiful Provence countryside though!). Would recommend as excellent value for money!
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