Search Hotels Near Ait Ourir Public Park, Marrakech

"Absolute horrible riad !!!! Please avoid at all cost. Had flooding in our room the first 3 nights couldn’t sleep since we couldn’t turn on the AC. Only tried to compensate us with a 30 min massage which was also terrible. Wifi in the riad was horrible so we needed to end up buying more data to use internet. Rooms were super outdated and dark. Found the staff to be quite racist , as we were one of the very few brown people at the riad + my wife is a hijabi . They kept asking us for our room number during breakfast while others infront of us would just walk right past. Absolute horrible experience at palais moulay said try to avoid at all cost . The waiters at the restaurants aren’t also trained well and are quiet rude "

"Food was ok, rooms need improvement, pool and water park were nice. Resort is spacious. Spa was good. Room quality not what we expected. "

"Wonderful stay!!! "

"Enjoyed the pool"

" Wonderful staff. Beautiful, historic property"

"Experiencia terrible , 2 personas atendiendo , a muchas personas llegando , parece una piscina publica , los juegos todo esta deteriorado , la comida sin sabor , las habitaciones si muy buenas pero el lobby lleno de moscas , la gente fuma terrible , la comida de los snacks terrible !! "

"Great hotel with lots of slides etc. Kids loved it and something for the adults too, to keep them busy. Staff very helpful and freindly. Indoor pool is very warm however very small. Night entertainment can be improved as is fairly basic. "

"Exceptional hotel, excellent staff and a really enjoyable stay"

"i booked the general hotel room and don’t opt for the all inclusive service. i emailed th hotel informing the of my late arrival and requested a shuttle but never heard back. at the airport i saw the driver from the hotel and asked him if i could get a ride and he directed me to a taxi. upon arrival, the front desk staff was nice enough and confirmed they received my late check in a. airport pickup request but didn’t say that either was confirmed simply that they received it. once in my room, There was an immediate odor, smell could have been from the ac being off. the sheets didn’t appear to have been changed, or maybe they were washed nicely, there were some small stains, the breakfast selection was small and didn’t taste or look very good. i ordered a vegetarian wrap with room service and received very hard toasted with raw carrots, and cucumbers and tomatoes, with soggy fries . i also ordered a fruit salad which was slimy, and a glass bottle of soda with no bottle opener. the refrigerator in the room didn’t work, the shower was dirty, the towels were extremely rough and over washed. it didn’t feel like a barcelo brand but more like a. best western. i also tried the hama spa and the service was poor. the description of the service included a body and head massage and a facial and each service felt rushed and poorly delivered. perhaps the staff isn’t trained well. there is no business center to work if you need to. gratuities are expected and even if you tip well they wo"