4 outdoor pools, pool umbrellas, pool loungers

Reviews of Toscana Village Resort

4 out of 5
Toscana Village Resort
10 Golden Orchid Drive, Airlie Beach, QLD

Reviews

9.2

Wonderful

Rating 10 - Excellent. 126 out of 203 reviews" "
Rating 8 - Good. 59 out of 203 reviews" "
Rating 6 - Okay. 14 out of 203 reviews" "
Rating 4 - Poor. 2 out of 203 reviews" "
Rating 2 - Terrible. 2 out of 203 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Alison

Stayed 1 night in Jan 2024

10/10 Excellent

warwick lloyd, Hampton park

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing views from room balcony. Airconditioned living & bedroom area. Close to town
Stayed 3 nights in Jan 2024

2/10 Terrible

Sherree

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Views from main bedroom & lounge were beautiful. Definitely needs some work. Air cons weren’t working properly & the control on wall for main one wouldn’t work at all. Finally found a universal one in bottom draw & that worked. Somebody in management needs to do regular walk through for maintenance not rely on staff. Were supposed to have 3 King beds but arrived to find only two & two singles. Manager blamed booking site, however they would have known what they had listed with booking site. Also difference in price, also blamed on to booking site by manager. Didn’t set a good feel for the weekend. Anybody booking this property through Wotif needs to either double check everything or book directly through property. Communication with property very slow & that was also blamed on staff. Having been an accommodation owner myself I have found that no matter what the buck stops with you. Stand up & be counted because otherwise it just makes you look like an idiot
Stayed 2 nights in Nov 2023

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay in this quaint village with a beautiful view of harbour! Staff was very friendly accommodation was spacious. I would definitely stay again!
Stayed 3 nights in Nov 2023

10/10 Excellent

Jesse

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay, the apartment we stayed in was beautiful and the views breathtaking. The staff were really friendly and looked after our family as the original room we booked we couldn’t stay in so we were moved to a different apartment before we checked in. I would definitely stay there again. Thank you.
Stayed 7 nights in May 2023

6/10 Okay

Kunjal

Liked: Amenities
Disliked: Cleanliness
Good quiet place, but apppartment was not cleaned
Stayed 3 nights in Mar 2023

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
3 bedroom apartment had everything we needed and was extremely well priced.
Stayed 1 night in Oct 2022

10/10 Excellent

Neville

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay at this property, will be back.
Stayed 5 nights in Sep 2022

2/10 Terrible

Gavin

Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Toscana is in a great location close to Airlie Beach shops, dining etc. It is a steep walk home but also a cheap taxi fare home. The view from the balcony is awesome. Facility is old and in need of a refurbish. Our 3 bedroom apartment was not well cleaned which concerned us.
Stayed 2 nights in Jul 2022

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious 3 bedroom, 2 bathroom apartment with everything you'd need including a laundry, huge closets, Smart TV, sunny balcony, Wi-Fi, and huge spa bath tub. The view of the sea and the sunset was just spectacular. You are very close to a huge Woolies and loads of bars and restaurants. Its a short walk up a steep hill but I liked it! Good way to burn off those ice-creams. The pools are great however we went in winter and they weren't heated, so the kids didn't want to swim in them because they were freezing, despite the nice sunny days. That was a shame as I felt like the pools were a big reason why I chose this place. Also, there are split system cooling units in all the rooms which would be great for summer, but oddly they don't seem to have a heating function (I read the manual and all) which wasn't wasn't ideal for us in Winter. Similarly, there was only one cotton blanket for each bed and we were all pretty cold at night. My main criticism of this place was the crockery and cookware. This was a pretty luxe apartment being called the "penthouse" and all, yet I felt the pots/pans/utensils etc were the sort of quality you'd get at the Op Shop, and that's probably being generous here. Really old, worn, flimsy and cheap. Its not that expensive to invest in half decent stuff, and I'd expect a bit more in terms of quality for a high-end place like this. I will say however the electric fry pan was great (albeit difficult to fit in the sink to clean!).
Stayed 7 nights in Jul 2022

6/10 Okay

Travis

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The apartment was showing its age and could do with some maintenance. Also, the apartment wasn’t cleaned to the standard you would expect so this is another area for improvement.
Stayed 4 nights in Jun 2022

8/10 Good

Kathryn

Travelled with partner
Liked: Amenities
Lovely big apartment with fabulous views
Stayed 5 nights in May 2022
Response from Jo on 11 Jun 2022
thank you for choosing to stay with us Kathryn, we appreciate your support regards, Jo

8/10 Good

JODI

Liked: Cleanliness, amenities, property conditions & facilities
Simple appt. Stunning view. Nice owners.
Stayed 2 nights in Jan 2022
Response from Jo on 25 Jan 2022
thank you so much for choosing to stay withus, we greatly appreciat it warm regards,

10/10 Excellent

Tineke

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great place to stay for a family group. Lots of room for everyone & had everything we needed including an amazing view.
Stayed 2 nights in Oct 2021
Response from Jo on 14 Oct 2021
thank you so much for choosing to stay with us. We greatly appreciate your support warm regards, Jo

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome Place to stay would definitely go back
Stayed 4 nights in Oct 2021
Response from Jo on 9 Oct 2021
thank you Mark for choosing to stay with us, we greatly appreciate your support warm regards, Jo

6/10 Okay

Demetry

Business traveller
Liked: Cleanliness
The property could do with an update. Beds not very comfortable. Not that great for the pruce
Stayed 4 nights in Sep 2021
Response from Jo on 27 Sept 2021
Thank you for your comments, I will pass it on to the owner of the apartment you stayed in regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Good Stay
Had a good stay considering it was so busy in the school holidays
Stayed 2 nights in Sep 2021
Response from Jo on 24 Sept 2021
thank you for staying with us. We really appreicate your support

8/10 Good

Raelene

Liked: Cleanliness, room comfort
Comfortable but big walk up the hill
A big walk up the hill. Facilities in the room a bit dated but very clean and Jo the manager very accommodating.
Stayed 3 nights in Jun 2021
Response from Jo on 12 Jun 2021
Thank you for staying with us, we appreciate your support regards,

8/10 Good

Verified traveller

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Resort was conveniently located. Although up a steep hill, it wasn't too far to walk. Views were beautiful, staff were friendly and had good communication. Furniture in the room was outdated but it was still a lovely stay.
Stayed 2 nights in May 2021
Response from Jo on 1 Jun 2021
thank you for c hoosing to stay with us, we appreciate your support

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Apr 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Gorgeous views, perfectly clean but not so quiet.
Great communication and welcoming from reception. Wonderful views. Older style property but perfectly clean. Only an over night stay but not a very quiet unit and we didn’t sleep so well. Loud people drinking on the balcony next door early evening then the noise of when they returned from town late at night. Loud crash of bottles dumped in the bin next to our unit at 6am. Very tight parking for larger cars. No lifts. 20 stairs to the first floor. Ensuite door was in bad condition and beds not so comfortable. The size of the apartment was more than adequate. Would stay at this property again if there was an alternative quieter unit with more comfortable beds.
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Stayed 4 nights in Dec 2020
Response from Jo on 31 Dec 2020
thank you

8/10 Good

Kristin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2020
Response from Jo on 31 Dec 2020
thank you

8/10 Good

David

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2020
Response from Jo on 14 Dec 2020
thank you

8/10 Good

Fijay, Brisbane

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good location at the top of a big hill. Clean amenities and very helpful staff. Offers bag storage if on a later return flight.
Stayed 1 night in Oct 2020
Response from Jo on 6 Oct 2020
thank you for choosing to stay with us. We appreciate your support warm regards,

10/10 Excellent

Ana, Brisbane

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing views, the house was huge and the balcony was so big. We had a great stay, we'll be back for sure!
Stayed 4 nights in Sep 2020
Response from regards, Jo on 24 Sept 2020
thank you so much for choosing to stay with us, we appreciate your support

10/10 Excellent

Kristian

Liked: Cleanliness, room comfort
Clean and wonderful views
Clean, big apartments, well stocked and stunning views Pool areas are a bit family oriented and may leave a little bit to wish for a young couple. Quite steep path up to the hotel which otherwise is within walking distance to everything Airlie Beach got to offer. Good wifi connection other than the 500mb per device cap which can make it a bit tricky for business traveller's/WFH folks. Had a great stay
Stayed 2 nights in Aug 2020
Response from Jo on 12 Aug 2020
thank you for choosing to stay with us. Your support is greatly appreciated. regards, Jo

8/10 Good

Cheryl, Mackay

Travelled with group
Liked: Cleanliness, amenities
Nice large apartment fully air conditioned comfortable beds.
Stayed 2 nights in Aug 2020
Response from Jo on 9 Aug 2020
thank you for choosing to stay with us. Your support is greatly appreciated

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2020
Response from Jo on 19 Jul 2020
thank you for choosing to stay with us, we really appreciate your support kind regards,

8/10 Good

Byron

Stayed 1 night in Jun 2020
Response from regards, Jo on 19 Jul 2020
thank you for choosinig to stay with us - we appreciate your support

10/10 Excellent

Jason

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2020
Response from jo on 23 Jun 2020
thank you so much for choosing to stay with us warm regards,

10/10 Excellent

Brendan, Toowoomba, QLD

Travelled with partner
Liked: Cleanliness, amenities
We stayed in unit 24 and its view was absolutely amazing from anywhere within the unit. The unit was a good size and could easily accomodate a family of 5. It is a very close walk to the Woolworths, restaurants, cafes, shops and lagoon however it is on a very steep hill so it is a very short intense walk. The floors on the unit are not well insulated so you can hear what is going on above you if they shout or move furniture. Toscana is well worth a stay and I will probably stay again.
Stayed 3 nights in Jun 2020
Response from Jo on 20 Jun 2020
thank you for staying with us, we appreciate you choosing Toscana Resort

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely property with a gorgeous view. The pools were beautiful.
Stayed 1 night in Mar 2020
Response from Jo on 15 Mar 2020
thanks you so much for choosing to stay with us. Hope to see you again soon regards, Jo

10/10 Excellent

Leigh, Brisbane, Australia.

Travelled with partner
Liked: Cleanliness, amenities
Absolutely beautiful place to stay and the hosts looked after us very well. They put us into a top unit with amazing views and sourced sparkling wine and chocolates for my wife's birthday. It's up on a hill for the views so expect some steep hills but nothing a $6 cab ride from town won't solve. They call it the $6 hill 👍 Highly recommend staying here.
Stayed 2 nights in Feb 2020
Response from regards, Jo on 3 Mar 2020
thank you for choosing to stay with us - glad your wife found the goodies (on us) for her belated 40th birthday Please come back again

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jan 2020
Response from Anna on 20 Jan 2020
Thank You

8/10 Good

Coco, Brisbane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from balcony. Peferct location which is very close to the main street - within walking distance to shops, restaurants and Port of Airlie.
Stayed 3 nights in Dec 2019
Response from Jo on 9 Jan 2020
thank you so much for choosing to stay at Toscana Resort warm regards, Jo

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent views Kitchen was good and plenty of cooking gear in the kitchen Excellent balcony’s
Stayed 3 nights in Nov 2019
Response from Jo on 24 Nov 2019
thank you for staying with us, glad you enjoyed your visit

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing - the 3 bedroom villa was first class with out of this world views. Couldn't fault it!
Stayed 5 nights in Nov 2019
Response from Jo on 23 Nov 2019
thank you for choosing to stay with us, so glad you enjoyed your stay

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Like: Great Ocean view. Negative: Steep hill, but manageable anyway.
Stayed 6 nights in Nov 2019
Response from Jo on 18 Nov 2019
thank you so much for staying with us - glad you had an enjoyable stay

10/10 Excellent

Keith, Hobart

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The great help that Josephine provided. One of the best!
Stayed 2 nights in Oct 2019
Response from Jo on 2 Nov 2019
thank you so much for choosing to stay with us

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We asked for a view & we got a fantastic view. We will book next time.
Stayed 2 nights in Oct 2019
Response from Jo on 28 Oct 2019
thank you for staying with us - glad you enjoyed the view!

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were welcomed upon check-in and although early, given access to our room. Throughout our stay, we were impressed and will be returning again in the future.
Stayed 2 nights in Sep 2019
Response from Jo on 20 Sept 2019
thank you for staying with us and glad you enjoyed your stay

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuscany touch with views to match
We had a wonderful 3 night stay at Toscana Village Resort .. Spacious rooms with an amazing view of the Whitsundays. Josephine was a most helpful host who arranged our tour and provided a wealth of local knowledge. Golden Orchard Drive is steep and a testing walk from town but is all part of getting the best views. Loved the touch of Tuscany which all made for an memorable stay. Thanks so much ..
Stayed 3 nights in Sep 2019
Response from Jo on 11 Sept 2019
Thank you so much for staying with us. Have a safe journey home and hope to see you return at some stage warm wishes

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019
Response from Jo on 14 Jul 2019
thank you so much, we really appreciate your review

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had an amazing view and the room was very spacious. Could do with a renovation, it is a bit old but otherwise it was nice.
Stayed 3 nights in Jun 2019
Response from Jo on 2 Jul 2019
thank you for staying with us, regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, good shopping, places to eat at.
Stayed 2 nights in May 2019
Response from Jo on 4 Jun 2019
thank you for your comments, we appreciate them

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2019
Response from Jo on 14 May 2019
Sorry you did not enjoy your stay, though it would be helpful to know why

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the property is a short walk to town. The staff were super friendly too.
Stayed 2 nights in Mar 2019
Response from Jo on 9 Apr 2019
thank you so much for your feedback, it is appreciated

8/10 Good

Nikki

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Sufficient Stay
The front desk staff was amazing and helped us for all our activities. The only thing is that the pictures as advertised show much better condition of the unit than what we got. While the view was spectacular and the the overall space and deck of our unit fantastic, the kitchen was extremely dated and the bathroom was as well. So, the place didn’t look as clean since it had build up from many years of use. Overall, it was sufficient but I don’t think just sufficient is something anyone wants.
Stayed 4 nights in Feb 2019
Response from Jo on 14 Mar 2019
Thank you for your response, I will pass it on to the owner as all the units are individually owned

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2019
Response from Jo on 3 Apr 2019
thank you for submitting a review