Ecotours

Reviews of Daydream Island Resort

4.5 out of 5
Daydream Island Resort
Whitsunday Islands, Whitsundays, QLD

Reviews

7.6

Good

Rating 10 - Excellent. 202 out of 572 reviews" "
Rating 8 - Good. 166 out of 572 reviews" "
Rating 6 - Okay. 110 out of 572 reviews" "
Rating 4 - Poor. 55 out of 572 reviews" "
Rating 2 - Terrible. 39 out of 572 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Sigrid

Stayed 4 nights in Apr 2024
Response from Daydream Island Resort team. on 16 Apr 2024
Hi Sigrid,Thank you for taking the time to write feedback about your recent stay with us at Daydream Island Resort. We are so pleased you enjoyed your stay!We look forward to welcoming you back to the island in the future.Kind regards,Daydream Island Resort Team

6/10 Okay

Steve

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
The island is basically only half open to what it was back in 2014. Dining options are limited and for some reason they have moved the SUP and Kayak areas to the other side of the island furthest from where the drinks and eating areas are. Staff are friendly and accommodating and the rooms are clean.
Stayed 5 nights in Mar 2024
Response from Daydream Island Resort Team on 4 Apr 2024
Hi Steve,Thank you for taking the time to write feedback about your recent stay with us at Daydream Island Resort. We are pleased to hear your room was to your liking and our staff took good care of you. We appreciate your feedback as it will guide us to improve.We look forward to welcoming you back to the island in the future.Kind regards.Daydream Island Resort Team

10/10 Excellent

Sara Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay outside the busy season. Beautiful Whitsunday surroundings and friendly staff. Main complex has been renovated well. The only two points to criticise where a slightly unloved other end of the island and an unimaginative breakfast buffet, that has lost its charm after the second day. Room for improvement here. But otherwise: we loved it
Stayed 4 nights in Mar 2024
Response from Daydream Island Resort team on 4 Apr 2024
Hi Sara Leigh,Thank you for taking the time to write feedback about your recent stay with us at Daydream Island Resort. It is fantastic to hear that you enjoyed your stay and our staff took good care of you.We appreciate your feedback as it will guide us to improve.We look forward to welcoming you back to the island in the future.Kind regards.Daydream Island Resort Team

8/10 Good

Della

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Pool area is relaxing and having the “living reef” is great to spend time at. Not much to do at night so be prepared for a quiet vacation. Staff were very nice and efficient. If you get windy weather it is very unlikely you will be able to use the aquatic equipment. Maybe that goes without saying. We had an ocean view room but couldn’t use the balcony because it was so windy. The hotel could use a really good vacuuming and room detailing. Food was hit and miss. For the price, I felt it should have been better.
Stayed 5 nights in Mar 2024
Response from Daydream Island Resort team on 21 Mar 2024
Hi Della,Thank you for taking the time to write feedback about your recent stay with us at Daydream Island Resort. We are so pleased you were able to relax and you took the time to enjoy our unique Living Reef.We appreciate your feedback as it will guide us to improve.We look forward to welcoming you back to the island in the future.Kind regards.Daydream Island Resort Team

10/10 Excellent

Gina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a family holiday!!
Stayed 6 nights in Jan 2024
Response from Daydream Island Resort team on 26 Feb 2024
Hi Gina!Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. We are so glad you enjoyed your time with us! We hope you took time to enjoy our Underwater Observatory.We look forward to welcoming you back to the island in the future. Kind regardsDaydream Island Resort Team

10/10 Excellent

Zoe Samantha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful island. Although our stay being fairly short we found we had heaps of access to many different facilities including the gift shop, pools, restaurants/bars etc. The free complimentary buffet breakfast was much appreciated and the friendly staff made us made us feel welcomed :) many thanks, room 1313
Stayed 3 nights in Feb 2024
Response from Daydream Island Resort team on 23 Feb 2024
Hi Zoe Samantha,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. We are so glad to hear you enjoyed your stay and that our staff took good care of you!We look forward to welcoming you back to the island in the future. Kind regards,Daydream Island Resort Team

10/10 Excellent

Sylvie, Anjou

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Daydream Island Resort team on 13 Feb 2024
Hi Sylvie,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.We are so pleased you had a good time - We hope you took a moment to enjoy our incredible Living Reef!We look forward to welcoming you back in the future.Kind RegardsDaydream Island Resort Team

6/10 Okay

David Charles

Stayed 4 nights in Feb 2024
Response from Daydream Island Resort team. on 20 Mar 2024
Hi David,Thank you for taking the time to leave feedback about your recent stay at Daydream Island Resort.We are pleased you enjoyed your stay - We hope you took the time to enjoy a cocktail at Tonic Bar!We look forward to welcoming you back to the island in the future.Kind regards,Daydream Island Resort Team.

10/10 Excellent

Flavian

Stayed 4 nights in Feb 2024
Response from Daydream Island Resort team on 20 Mar 2024
Hi Flavian,Thank you for taking the time to leave feedback about your recent stay at Daydream Island Resort. We are so pleased to hear you enjoyed your stay! We hope you took the time to experience our unique Underwater Observatory.We look forward to welcoming you back to the island in the future.Kind regards,Daydream Island Resort Team

10/10 Excellent

Lisa

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Day dream is literally a dream to stay at the staff are amazing, the food is fabulous and the activities on and off the island are outstanding.
Response from Daydream Island Resort team on 8 Feb 2024
Hi LisaThank you for taking the time to write such wonderful feedback about your recent stay at Daydream Island Resort.We are so pleased you enjoyed your stay and were able to take advantage of our activities!We look forward to welcoming you back to the island in the future. Kind regardsDaydream Island Resort Team

2/10 Terrible

Maged

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff aren't friendly, no food variety. We are a group of 15 persons and faced issues in all the rooms. 1- one room had aircon problem and safe not working upon arrival ( they fixed both in 2 hours). 2- Safe not working in the second room and they couldn't fix and didn't offer to change the room. 3- Aircon stopped in my room at 23:30 ( Temperature is 28c and humidity very high), it is 2:30 am and they still couldn't fix it, they asked us to move to another room so we can sleep. My whole family couldn't get to sleep till 3:30am. As a result my kids missed the breakfast next morning and slept most of the day. Jonathan (Manager) refused to do a night refund after all this hassle and the frustration we had. NEVER to book in this resort again. I had to give one star in order to leave a review otherwise i would have given ZERO star.
Stayed 5 nights in Dec 2023
Response from Daydream Island Resort team on 4 Feb 2024
Hi Maged,Thank you for taking the time to write feedback about your stay at Daydream Island.I do hope you enjoyed your time in the beautiful Whitsundays.We apologise that on this occasion, we did not meet your expectations. Your feedback is important to us and will guide us to improve in the future. Kind regards,Daydream Island Resort Team

6/10 Okay

Rabie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms. No coffee machine. Furniture outdated. No complimentary biscuits. Exhaust fan faulty. Aircon excellent. Tv installed too high on wall. Shower head is terrible and drainage for vanity and bath is very poor. Brekky Area. Staff took too long to clean spillages. Fans not turned on and with the extreme humidity not comfortabl to eat at all. Everyone was dripping with sweat. Including staff. Food was way too salty. Hash browns not fresh. Not a range of hot food available. Same menu daily. Range of Activities were excellent however equipment such as stinger suits snorkels masks were very poor condition with rips in the suits. Pools were dirty and water way too hot. Gym is excellent. Service is good with helpful and friendly staff. Would i recommend it to family members? Probably not.
Stayed 4 nights in Jan 2024
Response from Daydream Island Resort team on 22 Jan 2024
Hi Rabie,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.I'm glad you had good service with our wonderful staff and were able to take advantage of our wide range of activities and gym! We apologise that on this occasion, we did not meet your expectations in all areas. Your feedback is important to us and will guide us to improve in the future. We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

8/10 Good

Eldi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of variety for the restaurants on the island very simple and basic
Stayed 7 nights in Jan 2024
Response from Daydream Island Resort team on 22 Jan 2024
Hi Eldi,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. I hope you had a wonderful stay while in the Whitsundays!We appreciate your feedback as it will guide us to improve in the future.We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

10/10 Excellent

Shanae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful
Stayed 2 nights in Jan 2024
Response from Daydream Island Resort team on 22 Jan 2024
Hi Shanae, Thank you for your wonderful feedback about your recent stay at Daydream Island Resort.We hope you had a fantastic time while you were in the beautiful Whitsundays!We look forward to welcoming you back again in the future.

10/10 Excellent

Roy Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went overboard to make our stay fantastic, highly recommended.
Response from Daydream Island Resort team on 19 Jan 2024
Hi Roy, Thank you for taking the time to write such wonderful feedback about your recent stay at Daydream Island Resort. We are so pleased to hear that our staff helped make your stay so fantastic. We look forward to welcoming you again in the future.

10/10 Excellent

Mandeep

Stayed 3 nights in Jan 2024
Response from Daydream Island Resort team on 19 Jan 2024
Hi Mandeep,Thank you for your wonderful feedback about your recent stay at Daydream Island Resort.We hope you had a fantastic time while you were in the beautiful Whitsundays and had time to enjoy a sunset at Lovers Cove.We look forward to welcoming you back again in the future.

8/10 Good

Sabika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good and enjoyable stay. One thing that could do with improvement is the breakfast buffet included, food could be more fresh and more of a variety.
Stayed 4 nights in Jan 2024
Response from Daydream Island Resort team on 19 Jan 2024
Hi Sabika,Thank you for your wonderful feedback about your recent stay at Daydream Island Resort. I hope you had a relaxing stay and took the time to enjoy our beautiful living reef.We look forward to welcoming you back again in the future.

8/10 Good

Wendy

Travelled with family
Ants in room all over wall. House keeping not replacing towels, cups and saucers. Not having a vacuum or broom with them to sweep/clean floors. Very poor service. Plus female staff on Reception need to smile at least once !
Stayed 8 nights in Jan 2024
Response from Daydream Island Resort team on 19 Jan 2024
Hi Wendy,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. I do hope you enjoyed your time in the beautiful Whitsundays.We apologise that on this occasion, we did not meet your expectations. Your feedback is important to us and will guide us to improve in the future. We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

6/10 Okay

Amrita

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort should provide better customer service since many people go there to relax and have a good holiday. I went there with my other 2 friends, we had to constantly asked for extra towels, water glass & etc even though room was booked for 3 people. Quality and quantity of food was very low for all the meals, eve ice cream weren't tasting like ice cream, felt like we were provided with all the left over food with very high price.
Stayed 3 nights in Jan 2024
Response from Daydream Island Resort team on 19 Jan 2024
Hi Amrita, Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. I do hope you enjoyed your time in the beautiful Whitsundays.We apologise that on this occasion, we did not meet your expectations. Your feedback is important to us and will guide us to improve in the future. We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

8/10 Good

Nicola Roselind

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Daydream Island Resort team on 19 Jan 2024
Hi Nicola, Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.We hope you had a fantastic time while you were in the beautiful Whitsundays and had time to enjoy our Living Reef. We look forward to welcoming you back again in the future.

8/10 Good

Anna, Ormeau

Travelled with partner
Liked: Staff & service
It's a good resort, they just need to improve in maintaining the property. The rooms needs to be cleaned at least every other day if they cannot afford a daily housekeeping. They probably need to hire more staff to better their service. Good for a max 4 days stay, otherwise you will get bored. We had a good experience overall. It is a very unique resort with lots of potential. The staff are very friendly and accommodating. We would certainly go back as it is a great experience to just be stuck in an island, be away from the hustle and bustle and just do nothing but chill and eat.
Stayed 6 nights in Dec 2023
Response from Daydream Island Resort team on 19 Jan 2024
Hi Anna, Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. I'm glad our wonderful staff took care of you during your stay and I hope you had the time to enjoy the unique living reef!We look forward to welcoming you back in the future.

10/10 Excellent

Rosanna

Liked: Cleanliness
Stayed 4 nights in Jan 2024
Response from Daydream Island Resort team on 19 Jan 2024
Hi Rosanna, Thank you for your wonderful feedback about your recent stay at Daydream Island Resort.We hope you had a fantastic time while you were in the beautiful Whitsundays and had time to enjoy a sunset at Lovers Cove.We look forward to welcoming you back again in the future.

8/10 Good

Tim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Daydream Island Resort team on 19 Jan 2024
Hi Tim, Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. I do hope you enjoyed your time in the beautiful Whitsundays. We look forward to welcoming you back in the future.

6/10 Okay

Verified traveller

Travelled with family
Stayed 7 nights in Dec 2023
Response from Daydream Island Resort team on 18 Jan 2024
Hi!Thank you for your wonderful feedback about your recent stay at Daydream Island Resort.We hope you had a fantastic time while you were in the beautiful Whitsundays and had time to enjoy our Living Reef. We look forward to welcoming you back again in the future.

6/10 Okay

Elita

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom had mould and the shower screen was so covered in soap scum, you could hardly see through it. We went to wash my niece in the bath and the paint was peeling off the tub. Not great. The food is super limited and not very appetising.
Stayed 5 nights in Jan 2024
Response from Daydream Island Resort team on 18 Jan 2024
Hi Elita,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. I do hope you enjoyed your time in the beautiful Whitsundays.We apologise that on this occasion, we did not meet your expectations. Your feedback is important to us and will guide us to improve in the future. We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

6/10 Okay

Michelle

Stayed 7 nights in Dec 2023
Response from Daydream Island Resort team on 18 Jan 2024
Hi Michelle,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.I do hope you had a wonderful time while you were in the beautiful Whitsundays!We look forward to welcoming you back again in the future.

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
So much potential, but misses the mark.
Its an Ok resort, but nothing like others in the area in terms of service, cleanliness and variety. Only 2 main restuarants to choose from plus the breakfast buffet that is also a third dinner choice for 'bbq' but is simply not worth the per head price you pay. The staff are all forced to run multiple jobs eg the lifeguards are also in charge of some of the arts/craft activities, so clearly the owners are trying to stretch their staff to avoid having specialised people available which means no one 'owns' anything and are just there to get in and out everyday for a pay cheque and are not very dedicated to their roles. The grounds are not well kept with kangaroo poo everytwhere and no one is cleaning up after them or the guests by the pool which means the animals are getting into all the scraps and making a mess. On a positive, Lovers Cove is wonderfull and location to the other islands is great. Shuttle service is good. Island had a great opportunity to open back up after Cyclone Debbie as an exclusive resort, but has missed the mark with poor management and trying to sweat both physical and people assets.
Stayed 5 nights in Jan 2024
Response from Daydream Island Resort team on 18 Jan 2024
Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.I do hope you had a wonderful time while you were in the beautiful Whitsundays!I'm glad you were able to enjoy Lovers Cove - We think its pretty special. We apologise that some areas did not meet your expectations but rest assured your feedback is important to us and will guide us to improve in the future.We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

10/10 Excellent

Rachelle Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Daydream Island Resort team on 18 Jan 2024
Hi Rachelle,Thank you for your wonderful feedback about your recent stay at Daydream Island Resort.We hope you had a fantastic time while you were in the beautiful Whitsundays and had time to enjoy our Living Reef. We look forward to welcoming you back again in the future.

8/10 Good

Maxine Brigid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Daydream - the inclusions were fantastic, it was super convenient having everything available to you on the island, and staff were so helpful! Personally we loved the coffee kiosk, so we could take a coffee on a morning walk around the island. Also loved being able to hire all water sports equipment for free! Rooms were neat and clean, and the activities timetable was fantastic!
Stayed 5 nights in Jan 2024
Response from Daydream Island Resort team on 18 Jan 2024
Hi Maxine,Thank you for such wonderful feedback on your recent stay at Daydream Island Resort. We are so happy to hear you enjoyed the convenience of Coffee Bean and were able to fully enjoy the fantastic offerings from activities and get out on the beautiful blue waters!We look forward to welcoming you back again in the future.

4/10 Poor

Linda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Daydream Island Resort team on 18 Jan 2024
Hi Linda,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.I do hope you had a wonderful time while you were in the beautiful Whitsundays!We look forward to welcoming you back again in the future.

6/10 Okay

Kyle

Disliked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023
Response from Daydream Island Resort team on 18 Jan 2024
Hi Kyle,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.I do hope you had a wonderful time and were able to enjoy a sunset at Lovers Cove!We look forward to welcoming you back again in the future.

2/10 Terrible

Sarah

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The stuff was unprofessional the service was outrages the food was terrible
Stayed 4 nights in Dec 2023
Response from Daydream Island Resort team on 18 Jan 2024
Hi Sarah,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. I do hope you enjoyed your time in the beautiful Whitsundays.We apologise that on this occasion, we did not meet your expectations. Your feedback is important to us and will guide us to improve in the future. We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

6/10 Okay

Marie-Louise

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Daydream Island Resort team on 18 Jan 2024
Hi Marie-Louise,Thank you for taking the time to write feedback about your recent stay at Daydream Island.I do hope you had a wonderful time and enjoyed our amazing Living Reef!We look forward to welcoming you back again in the future.

2/10 Terrible

Sewa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overrated, overhyped, not worth the money. Motels are probably better than this so-called resort. They can't even provide water bottles with the kind of money they charge. Too crowded...When I said, don't you even ask "how was your stay", the person at concierge just grinned, didn't even say a word. That to me is callous attitude.
Stayed 2 nights in Dec 2023
Response from Daydream Island Resort team. on 18 Jan 2024
Hi Sewa, Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.We apologise that on this occasion, we did not meet your expectations. Your feedback is important to us and will guide us to improve in the future.We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

8/10 Good

Joshua

Travelled with family and small children
Liked: Cleanliness
Absolutely beautiful location. Greeting staff and reception staff upon entry are super vibrant and friendly, the rest of the staff not so much. Very Under staffed for a peak period. Average food and not many options. Food and drinks on the expensive side for what you get and for the quality. Pools were nice. The living reef was great. Not many options for young children. Buffet breakfast was outstanding. Overall a great time and would visit again but with lower expectations. The mixed reviews online were lived up to
Stayed 7 nights in Dec 2023
Response from Daydream Island Resort team. on 17 Jan 2024
Hi Joshua,Thank you for taking the time to leave us this review! We are so glad you enjoyed the pools and living reef and our wonderful buffet breakfast.We look forward to welcoming you again as we strive to exceed your expectations.

4/10 Poor

Omar, BOOVAL

Stayed 6 nights in Dec 2023
Response from Daydream Island Resort team. on 18 Jan 2024
Hi Omar,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. I do hope you enjoyed your time in the beautiful Whitsundays.We apologise that on this occasion, we did not meet your expectations. Your feedback is important to us and will guide us to improve in the future. We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

6/10 Okay

Samantha

Travelled with partner
Disliked: Staff & service, amenities
My partner and I stayed on daydream island for seven nights. Perhaps if you are looking for a family holiday with young children, and are not too fussed about frills, this may be just the thing. For couples looking for a quiet relaxing hassle free holiday, it didn’t quite hit the spot. Bookings - Be warned in advance that bookings to do anything are essential (eat lunch/ dinner/ go on a ferry etc). Nothing can be done spur of the moment! In addition, the activities that we did book were not exactly a seamless experience. Missed details led to us doing a considerable amount of organising on behalf of staff, with a “cruise” to Whitehaven beach sold to us turning out to be simply a series of ferry passes. Staff and service- Very hit and miss, some were exceptional (Brendan from jet skiing and jade from Salti dining). Others were too young, clearly just here for a short time and no real investment in making your experience better. Lack of hospitality experience showed, with house keeping not emptying bins (and not refilling bin liners once I emptied it myself), not vacuuming rooms when asked and having no system to easily make requests for room service. Additionally, ringing for the front desk was never answered. It took us walking down to front desk (always manned by staff) for us to put requests in. Sometimes they were actioned, mostly not. Amenities - The pool area needs way more shade available, especially given the large amount of young families and children.
Stayed 7 nights in Dec 2023
Response from Daydream Island Resort team. on 17 Jan 2024
Hi Samantha,Thank you for taking the time to share your experience at Daydream Island Resort.We are so glad you enjoyed your experience Brendan and Jade, they are wonderful!We apologise that some areas did not meet your expectations but rest assured your feedback is important to us and will guide us to improve in the future.We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

6/10 Okay

Omar, BOOVAL

Disliked: Staff & service
generally a nice place staff is a real issue and service subsequently is exceptionally low quality
Stayed 2 nights in Dec 2023
Response from Daydream Island Resort team on 18 Jan 2024
Hi Omar,Thank you for taking the time to share your experience at Daydream Island Resort. I hope you were able to enjoy our wonderful Living Reef while you stayed with us!We apologise that some areas did not meet your expectations but rest assured your feedback is important to us and will guide us to improve in the future.We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

8/10 Good

Anura

Stayed 4 nights in Dec 2023
Response from Daydream Island Resort team on 22 Jan 2024
Hi Anura, Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.We hope you had a fantastic time while you were in the beautiful Whitsundays and had time to enjoy our Living Reef. We look forward to welcoming you back again in the future.

4/10 Poor

Bharat

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2023
Response from Daydream Island Resort team on 18 Jan 2024
Hi Bharat,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. I do hope you enjoyed your time in the beautiful Whitsundays.We apologise that on this occasion, we did not meet your expectations. Your feedback is important to us and will guide us to improve in the future.We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

10/10 Excellent

lynsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and spacious room - free in house movies - 2 lovely restaurants and cute pool swim up bar. Loved the wildlife and the living reef was excellent and unique. Great tour from the island and easy to get to from Hamilton island airport
Stayed 4 nights in Dec 2023
Response from Daydream Island Resort team. on 17 Jan 2024
Hi Lynsey, Thank you for your wonderful feedback about your recent stay at Daydream Island Resort. Were so glad you enjoyed your stay and got to experience our incredible wildlife and Living Reef.We look forward to welcoming you back in the future.

10/10 Excellent

Space

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay.
Stayed 3 nights in Dec 2023
Response from Daydream Island team on 14 Dec 2023
Hi SpaceGreetings from Daydream Island Resort and Living Reef.Thank you for taking the time to share your feedback with us following your recent stay with us on the island we truly do appreciate it. It is comments like these that help us continue to learn, grow and recognise the team for tall if their amazing efforts.Wishing you an enjoyable day.Kind Regards,

10/10 Excellent

Tamsin

Liked: Cleanliness, staff & service, property conditions & facilities
This resort was so beautiful and amazing!! We would come back in a heart beat. Strongly recommend this resort to friends and family. The
Stayed 4 nights in Dec 2023
Response from Daydream Island team on 14 Dec 2023
Hi Tamsin,Greetings from Daydream Island Resort and Living Reef.Thank you for taking the time to share your feedback with us following your recent stay with us on the island we truly do appreciate it. It is comments like these that help us continue to learn, grow and recognise the team for tall if their amazing efforts.Wishing you an enjoyable day.Kind Regards,

8/10 Good

Karen

Stayed 1 night in Dec 2023
Response from Daydream Island team on 14 Dec 2023
Hi Karen,Greetings from Daydream Island Resort and Living Reef.Thank you for taking the time to share your feedback with us following your recent stay with us on the island we truly do appreciate it. It is comments like these that help us continue to learn, grow and recognise the team for tall if their amazing efforts.Wishing you an enjoyable day.Kind Regards,

10/10 Excellent

Ruby

Response from Daydream Island Resort team on 8 Feb 2024
Hi Ruby,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.We are so pleased you had a good time - We hope you took a moment to enjoy our incredible Living Reef!We look forward to welcoming you back in the future.Kind RegardsDaydream Island Resort Team

6/10 Okay

Evrethiki

Liked: Staff & service
Daydream island is a stunning small island on it own. Disappointed that the other side of this tiny island has been abandoned.
Stayed 6 nights in Nov 2023
Response from Daydream Island team on 14 Dec 2023
Hi Evrethiki,Greetings from Daydream Island Resort and Living Reef.Thank you for taking the time to share your feedback with us following your recent stay with us on the island we truly do appreciate it. It is comments like these that help us continue to learn, grow and recognise the team for tall if their amazing efforts.Wishing you an enjoyable day.Kind Regards,

4/10 Poor

Natalie

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointing!! We had old blood stains on our sheets! The food quality is poor and very expensive. Overall poor service from staff. No room service and nowhere to dine for a late lunch. Many of the facilities that were advertised were closed down. The only thing going for this place is the location.
Stayed 2 nights in Dec 2023
Response from Daydream Island team on 14 Dec 2023
Hi Natalie,Greetings from Daydream Island Resort and Living Reef.Thank you for taking the time to share your feedback with us following your recent stay with us on the island we truly do appreciate it. It is comments like these that help us continue to learn, grow and recognise the team for tall if their amazing efforts.Wishing you an enjoyable day.Kind Regards,

10/10 Excellent

Kiara

Stayed 5 nights in Nov 2023
Response from Daydream Island team on 14 Dec 2023
Hi Kiara,Greetings from Daydream Island Resort and Living Reef.Thank you for taking the time to share your feedback with us following your recent stay with us on the island we truly do appreciate it. It is comments like these that help us continue to learn, grow and recognise the team for tall if their amazing efforts.Wishing you an enjoyable day.Kind Regards,

10/10 Excellent

Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly. Service great
Stayed 1 night in Nov 2023
Response from Daydream Island team on 14 Dec 2023
Hi Yu,Greetings from Daydream Island Resort and Living Reef.Thank you for taking the time to share your feedback with us following your recent stay with us on the island we truly do appreciate it. It is comments like these that help us continue to learn, grow and recognise the team for tall if their amazing efforts.Wishing you an enjoyable day.Kind Regards,

8/10 Good

Susan

Travelled with partner
Liked: Staff & service, amenities
Loved the fish and reef displays. Pool area and garden and the two restaurants were lovely. However very disappointed at the other end of the island. After cyclone can understand costly delay at development. A bakery and or one other casual food outlet would be great.
Stayed 7 nights in Nov 2023
Response from Daydream Island team on 14 Dec 2023
Hi Susan,Greetings from Daydream Island Resort and Living Reef.Thank you for taking the time to share your feedback with us following your recent stay with us on the island we truly do appreciate it. It is comments like these that help us continue to learn, grow and recognise the team for tall if their amazing efforts.Wishing you an enjoyable day.Kind Regards,