My partner and I stayed on daydream island for seven nights. Perhaps if you are looking for a family holiday with young children, and are not too fussed about frills, this may be just the thing. For couples looking for a quiet relaxing hassle free holiday, it didn’t quite hit the spot.
Bookings - Be warned in advance that bookings to do anything are essential (eat lunch/ dinner/ go on a ferry etc). Nothing can be done spur of the moment! In addition, the activities that we did book were not exactly a seamless experience. Missed details led to us doing a considerable amount of organising on behalf of staff, with a “cruise” to Whitehaven beach sold to us turning out to be simply a series of ferry passes.
Staff and service- Very hit and miss, some were exceptional (Brendan from jet skiing and jade from Salti dining). Others were too young, clearly just here for a short time and no real investment in making your experience better. Lack of hospitality experience showed, with house keeping not emptying bins (and not refilling bin liners once I emptied it myself), not vacuuming rooms when asked and having no system to easily make requests for room service. Additionally, ringing for the front desk was never answered. It took us walking down to front desk (always manned by staff) for us to put requests in. Sometimes they were actioned, mostly not.
Amenities - The pool area needs way more shade available, especially given the large amount of young families and children.