Savana,We love it when we have made a difference in your lodging. Please come back often, and remember to book through our business partner "Expedia" for twice the satisfaction!Look forward to seeing you again! Thank you so much for taking your time to review our facility. DeAnna and the Crew at the Sleep Inn and Suites

Michael we appreciate you and your business. Thank you for sharing your experience and taking the time to let us know we are "Making you Happy".DeAnna Assistant Manager

Thank you for your time and evaluation of our facility. We look forward to you booking again and again! DeAnna and the Crew at the Sleep Inn!

Michael,We are pleased that you are still happy when you stay!Please continue to stay with us and we will do our best to make you happy each and every time you are here! DeAnna Assistant General Manager

Gary,We appreciate you and that fact that you took time to review your stay here at the Sleep Inn. Pleaes come back often and book with "Expedia" our business partner for twice the appreciation in your stay!DeAnna Assistant General Manager

Thank you for your review of our hotel and please continue to come back so we can make you happy!DeAnna Assistant General Manager

Anthony,We appreciate the time you have taken to let us know we met our goals with your stay. Please come back often in your travels and book with our business partner "Expedia" for twice the appreciation for your business! DeAnna Assistant General Manager

Jose,Thank you for your review of your stay we are "Happy to Please you in all areas. Please come back often and use our booking partner "Expedia"; where you get twice the appreciation for your stay!DeAnna Assistant General Manager

Michael,Thank you so much for taking the time to do your reviews of our property. We so enjoy your stays and making you feel right at home.DeAnna

Thank you for the time to give your review for our property. We are so happy you enjoy your stays withour property. Myself and my crew thatnk you for your business as well as Expedia our business partner.Waiting to see you again and hope you have a great Valentines Day!DeAnna

On behalf of my crew and myself we want to say "Thank You" and let you know that this is what we work for. It is not always easy to please someone in all areas. Remember while you are here as our guest, if there is anything we can do to make your stay even better for you do not hesitate to ask. We enjoy making you happy in your stays! Please continue to book and come see us often.DeAnna Assistant General Manager

Michael,We appreciate you!DeAnna

We are all so happy you enjoyed your stay. I have a great staff here at the Sleep Inn and we all have one goal in common " making you happy". Expedia and Sleep Inn both appreciate your business and love seeing you on the guest list. You are an inspiration to all of us here and we each thank you for your communication on your stays. See you soon!DeAnna

Michael.Thank you so much for the review. This is what we work! Our business partner "Expedia" and the Sleep Inn appreciate your business. We are sending twice the thanks! See you soon!DeAnna Assistant General Manager

Michael,We are happy that you love the Sleep Inn and that you like our staff. We appreciate you as well and are grateful to have your satisfaction in all areas stated.We would like to thank you for being our customer... and let you know all of us here enjoy your stays as well!DeAnna and the Crew!

Michael,Thank you so much for the time you gave to review your stay. I cant tell you enough how happy it makes us to get great reviews. This is what we work for. We are so glad you were pleased with our facility. Please continue to book with our business partner "Expedia" for twice the appreciation from us all!DeAnna Assistant General Manager

Thank you so much for taking the time to review your stay with us. It makes us so "happy" that you are totally pleased with your experience. Please continue to book with our business partners on Hotels.com. We both appreciate your business and hope you will come back often in your travels!DeAnna Assistant General Manager

Russell,We are so sorry you had a cool shower but we are happy you like us! The hotwater heater has had a issue for just a little bit. We have dealt with it only while waiting on a part and if you are ever here and anything is wrong please come to me to let me know right away. We will correct the issue right away. Now, as I write your response we have got the part for the hot water heater and it is installed. We are now "full steam" ahead. Please come back and see for your self the water is so hot! Just like it has been prior to our part we had to wait on. Thank you for your patience and your great sense of humor. We look forward to seeing you again and if you will stop by the desk upon your return I would love to accomodate you for your time and inconvience. Thank you again for your inspiration and letting us know we are meeting your expectations from check in forward with the exception of your hot water. DeAnna Assistant General Manager

Johane,We do enjoy our jobs, especially when we get a review that acknowledges our efforts to please our customers.It is the most rewarding feeling and keeps us moving forward in our hospitality, service and commitment to you "our customer" . Thank you for your review and please come often when you are traveling, In continue to use our business partners "Expedia" where you get twice the gratitude and satisfaction. DeAnna Assistant General Manager

Pablo,Thank you so much for your review of your stay at our hotel. This is what we work for to continue to have satisfied customers! Thank you for your business with us and our partner "Expedia". We both enjoy your business and the great response for our facility. Please come often when you are in the area. Happy New Year to you with lots of blessings and happiness in your travels!DeAnna Assistant General Manager

Carolyn,So happy we were able to please you as our customer. On your next trip in we hope to be able to get the full 5 out of 5! This is what we work for" the ability to please our customers" We are glad you had a great stay and was pleased with your accommodations.Happy New Year and many blessings in your travels in the year to come! Please continue to book with Expedia our business partner. This is where you will get twice the gratitude for your stay!DeAnna Assistant General Manager

Michael,So glad we are continuing to meet your expectations we all look forward to your staying with us and to a long and successful business relationship. Thank you again,DeAnna and the gang at the Sleep Inn

Jorge,We thank you for taking the time to review your stay. All of us here at the Sleep Inn are very happy you were completely satisfied with our service and the facility. This is what we work for and it makes our day to see your review! Please come stay with us often and book with our business partner "Expedia" for twice the appreciation! DeAnna AGM

Caleb,We appreciate you and are so very happy we made your stay 100% great! Please come back often by booking through our business partner "Expedia". We want to continue to be your "accommodations" while you travel or spend time away from home. Thank you for your review and your time. DeAnna AGM

Richard,I thank you for your review. This is what we work for here at the Sleep Inn, to have a well satisfied customer. Please continue to come back when you are in the neighborhood. When you book with our business partner "Expedia" you get twice the appreciation from us both! Thank you again and Happy Holidays to you! DeAnna AGM

Earl,We appreciate your feed back on your stay! It is what we work for to please you perfectly in your stay while at our hotel. Please continue to book with our business partner "Expedia" where you get twice the product for one price! Thank you again and we look forward to seeing you often when in our neighborhood. DeAnna

Michael,Thank you for your review of your stay. We are glad you were happy with the parking amenities that we have. Please have a great holiday season and we look forward to your continued business. Please book with our business partner "Expedia" when you are in our area. Expedia and Sleep Inn appreciate your business and enjoy accommodating your needs.DeAnna AGM

Phyllis,We are so glad you were happy with your stay. This is what we work for; to accommodate you and know it was a great stay. Please come back as often as possible and book through our business partner "Expedia". This makes it twice as nice for you!DeAnna

Thank you for taking the time to rate your stay and do the review for us. If you would like to message me to let me know how we can do better for your next stay; that would be great. Please continue to book with our business partners and come often. I am sure we can get you to 5 out of 5 if you let me know what determined your rating. Happy New Year to you and happy travels this year!DeAnna Assistant General Manager

Allie,We are so happy that you enjoy your time while you are here. It makes me feel good that our breakfast makes you happy! Our team tries to meet or exceed your expectations and I am happy to know you are a "Happy Customer". Please continue to book your rooms with our business partner "Expedia" . This way you get twice the appreciation for your business!DeAnna AGM

We appreciate you and your business. Thank you for the great review and please book with Expedia and come back often. You get twice the appreciation using us both for your travel needs.Thank you,DeAnna AGM

Thank you for the time to give us your review. We are so sorry that your found the mattress too firm. If and when you come back we will let you choose from several mattresses; if we have available rooms for you to check out the mattress before you get your room. Just let us know and we will accommodate you the best way we can. Thank you for your business and we hope to see you again.DeAnna AGMDeAnna

Rodolfo,I appreciate you talking to me when I called you on11-1-2023. Bed bugs are hitchhikers and are taken from one point to another on any individuals personal items. A person can even pick them up at the local shopping stores. I feel sure the one you saw was brought in this very way. In the picture you sent to me, the bug was on the drop down of the sheet. There were no other signs or evidence in this room. In our business we are trained to recognize this bug and we take care of the sighting immediately. We do this by acting as if it was a full blown case. However, it is "a sighting" of one of these pesky hitchhikers; not a full blown case. This sighting does not mean we have bed bugs. In further clarification they can be found anywhere. If a guest tells us us they saw a bug we immediately shut down and inspect the entire room. This curtails to the removal of all bed linens and bed skirts, spreads and towels. The beds are lifted up and cleaned under as well as taken off the frame and inspected for activity or signs of other pests. We take great precautions to alleviate this issue and have always done this. The room is then sprayed by our pest control and we leave it down for at least 5 days. When the five days are up we re-inspect to be sure there was no surfacing of any kind of bug.Once it is inspected one more time and the room is cleaned and prepared we then open the room for leasing. All our rooms are checked for any type of activity daily when the house keepers and inspectors are cleaning and preparing the room. We do not have bed bugs.Do we find one on occasion? Yes we do, because they are hitchhiker's and a national problem since the 1990's in the hotel business. Our owner also had each room sprayed in January of this year for a preventive maintenance pest control. This type of spray leaves a residual product which will kill anything upon contact in our rooms.If you had not seen this pest he would have been killed if and when he walked through our pest control or he would have been identified by our staff.If we find a bug anywhere all of the above is done. We take good care of our rooms and all the precautions are a part of our program so we so we do not have bed bugs. I am so sorry you had a sighting here at our hotel. I was even further upset you chose to relocate rather then take the offer for other rooms. I however understand the scare of this bug which is why I have taken the time to tell you our protocol when someone sees one of these guys. I did return all your money to the card that was used at your check in.Thank you for your time,DeAnna / Assistant General Manager

Denica,I want to thank you for your review. We are very grateful that you were 100% satisfied with your stay. This is what we work for and why we strive for a 100% satisfied customer.Please come back to see us soon by booking with our business partner "Expedia" we both appreciate your business.DeAnna/Assistant General Manager

Hi Elton,Thank you for your review of your stay at Sleep Inn and Suites. We appreciate your business. I would like to take the time to let you know we are so sorry that breakfast was not good for you. We do have (20) items for our breakfast consisting of hot, cold and grab and go products. Some of which are included are sausage, eggs, biscuits, pepper gravy, cereal, milk.danishes, muffins and waffles of flavor (2). Plenty of coffee, creamers of flavors, grape juice, apple juice, and orange juice. Cold waters and fresh apples, oranges and bananas. Some days we have cereal bars and grapefruit added to the presentation.Please message me back to let me know exactly what you would expect for breakfast. I will certainly be glad to implement upon reasonable requests other items to enhance our wonderful breakfast bar. Please let me know as soon as you can ; so may have the additions ready for you when you get here! Please book that next stay through "Expedia" our business partner for double appreciation for your business. DeAnna /Assistant General Manager

Wesley,I want to thank you for taking the time to do a review for us. I wish we could have completely satisfied your stay while you were here. I would love to know where we were slacking in the realm of things. What caused your issues that made the grade you gave us? If you get a minute please shoot me an email to let me know exactly where we failed you. This is how we correct the small things that make a difference and continue to provide great rooms at reasonable pricing with wonderful presentations. Again I am sorry and thank you for your time. Please book again with our business partner "expedia" so we can make it up to you and continue to serve your lodging needs.DeAnna Assistant General Manager

Juan,Thank you very much for your review of our property. We appreciate you and your business. When you return; our goal will be to make sure you are 100% satisfied with your stay. If you book through our business partners you are doubly appreciated! Please come back soon. Thank you again for your stay at Sleep Inn and Suites of North Augusta.DeAnna NorthAssistant General Manager

This is what keeps us working and doing our best. Thank you so much for taking the time to let us know we pleased you. We look forward to your next stay with us!DeAnna Assistant General Manager

Donnamarie,I want to thank you for your time and your review. We appreciate you and look forward to seeing you again on your next trip through. Please book with our business partner "Expedia" for all your travel needs.DeAnnaAssistant General Manager

Timothy,It was our pleasure to accommodate you during your stay. Please book often through our business partner "Expedia" and come back often. We enjoy knowing you were happy during your stay. Thank you for your review and we all look forward to seeing you again.DeAnna Assistant General Manager

Thank you Josefina, We are happy to please! Come often and book through our business partner "Expedia". We enjoy making your stay a great experience. We appreciate you and your business.Thank you,DeAnna AGM

Dennis,Thank you so much for taking the time to review your stay. This is what we wait for a completely satisfied customer. Please come back and continue to book your stays with our business partner ?Expedia". We both thank you for your business.DeAnna AGM

Angela,We are very grateful that you were 100% pleased with your stay. This is the very reason we work so hard to please our guests. You have made us very happy by letting us know that you were satisfied.Thank you again and happy travels to you!DeAnna

Michael,We appreciate your business. The fact that you enjoyed your stays makes it doubly great for us. Good reviews are what we strive for. We are happy you are happy! Please continue to book your stays through our business partner "Expedia". We both appreciate your stay and your loyalty to our hotel. We will always strive to continue to make things better for you as well as each stay a good experience.DeAnna/Assistant Manager

Thank you for your recent stay at our hotel. Here at the the Sleep Inn and Suites in North Augusta; we take pride in our reviews and like to learn from them. We try to correct any area you were not satisfied with. If you could please let me know what you were not totally happy with during your stay.. that will help me to get to the bottom of what we need to correct. I guess the question should be: What prompted the (4) instead of a (5)! We want that "A" to show in our work and our business!Thank you again Gary, and we look forward to seeing you on your next stay. Our goal is to make you completely happy when you are here with us again. The fact your use Expedia as your booking company makes the stay twice as nice! We love sharing our customers!DeAnna/ AGM

Juliet,You are what we work for here at the "Sleep Inn and Suites"! I am so very happy our crew received a "10" out of "10" on your review. This is a great incentive for us to know you were completely satisfied. We look forward to you booking with Expedia and coming back to stay with us again. When you use Expedia as your booking agent you will receive double attention in your booking experience. This will make your stay twice as nice from the beginning to the end! Thank you from us both for your stay! DeAnna/AGM

James,We are so sorry we did not meet or exceed your expectations. If you would like to let me know your exact findings or concerns please contact me at the hotel or by email with expedia.Thank you,Deanna AGM

Beverly,Thank you for your stay and the great review of "10" out of "10". This is what makes our job worthwhile! We so enjoy knowing that you are one of our happy customers! Please continue to book your stays with our business partner "Expedia" so we can continue to make you a Happy Guest! DeAnna/AGM

Beatrice,I am so sorry you found such issues with your room. I will investigate to find out what happened. I do hope that you asked front desk for another room prior to getting settled in. This is not what we give to our guests and we do not want you unhappy in any way. Thank you for letting me know your issues while you were here. DeAnna Assistant General Manager

Thank you so much for the recent review from your stay.We appreciate your business and look forward to seeing you again when you book with our business partner "Expedia".DeAnna Assistant General Manager